Carriersedge Podcast

Episode 116, recorded April 28, 2025, discusses AI’s lack of personality, the role drivers play in the Best Fleets evaluation process - and what they tell us when they disagree with the results, and tips and best practices for more effective communication between fleets and drivers. Sections include: - 00:00 - AI’s lack of personality - 15:00 - Drivers' feedback - 23:29 - The driver role in the Best Fleets evaluation process - 36:50 - Tips for better communication

Episode 115, recorded April 7, 2025, recaps the highlights of the Mid-America Trucking Show. Mark and Jane discuss updates on several CarriersEdge courses and give listeners a preview of the upcoming Inside Driver Qualification webinar with TruckRight. Sections include: - 00:00 - Mid-America Trucking Show - 15:13 - CE course updates - 30:21 - Learning Management Systems - 37:36 - CE Inside Driver Qualification

Episode 114, recorded March 17, 2025, recaps the highlights of the 2025 Best Fleets Education & Awards Conference. Mark and Jane discuss the great disconnection starting to occur between drivers and fleets, and share their thoughts on the upcoming Mid-America Trucking Show. Sections include: - 00:00 - Best Fleets to Drive For Education & Awards Conference recap - 17:48 - The great disconnection - 30:31 - Best Fleets to Drive For results book - 36:58 - Mid-America Trucking Show

Episode 113, recorded February 24, 2025, discusses the 2025 Best Fleets Education & Awards Conference happening March 3-4. Mark and Jane share a sneak peek on guest speakers, logistics, and driver survey trends. Sections include: 00:00 - Best Fleets to Drive For Education & Awards Conference 12:50 - Telling your company’s story 22:12 - 2025 BFCon guest speakers 30:20 - Driver survey trends

Episode 112, recorded February 3, 2025, discusses the Best Fleets 2025 Top 20 announcement and the Education & Awards Conference happening March 3-4. Also, the CarriersEdge monthly webinar is back with two special guests talking about roadside enforcement and safety programs. Sections include: - 00:00 - Best Fleets to Drive For announcement - 11:56 - Best Fleets Education & Awards Conference - 25:00 - Short-haul routes and managing expectations - 41:45 - CarriersEdge monthly webinar - Inside Enforcement

Episode 111, recorded January 13, 2025, recaps the Best Fleets 2025 program scoring, questions, and finalists. Also, this year’s announcement is coming soon! Sections include: 00:00 - Happy New Year and Best Fleets scoring recap 05:57 - Best Fleets program new questions 22:39 - Online training is now the default 47:10 - Using simulators in driver training

Episode 110, recorded December 2, 2024, discusses the Best Fleets interview process, regulatory changes affecting the Driver Inc. model, and tracking scheduled and unscheduled work. Also, a new Air Brakes course is coming soon! Sections include: - 00:00 - Best Fleets interview process - 8:30 - Driver Inc. model - 24:28 - Maintenance systems - 37:38 - Air Brakes and Difficult Conversations

Episode 109, recorded November 12, 2024, recaps the annual Fleet Safety Council Educational Conference, what makes a successful mentoring program, and interviews begin for the 2025 Best Fleets to Drive For program. Sections include: - 00:00 - Transitions and process changes - 10:48 - Annual Fleet Safety Council Educational Conference recap - 19:09 - 2025 Best Fleets to Drive For program - 36:25 - CE webinar: Inside Learning Management Systems (LMS)

Episode 108, recorded October 21, 2024, recaps the ATA MCE, and discusses technical support, and the annual Fleet Safety Council conference in Ontario, Canada. Sections include: - 00:00 - Technical support - 18:23 - ATA MCE recap - 25:00 - Cutting costs - 39:06 - Fleet Safety Council Educational Conference

Episode 107, recorded September 30, 2024, discusses the air brakes course, ATA MCE 2024, and the Best Fleets to Drive For 2025 program Sections include: - 0:00 - Air brakes course - 19:00 - Documentation and research - 28:00 - MCE and Best Fleets education session - 38:00 - The Best Fleets to Drive For program

Episode 106, recorded September 9, 2024, discusses the new podcast season, Best Fleets to Drive For 2025 program, and the concept of microlearning Sections include: - 0:00 - New season - 6:44 - Best Fleets to Drive For nominations - 14:54 - New courses - 36:52 - Microlearning

The last podcast of the season! Recorded June 24, 2024, looks at listening skills, leadership styles and the opportunities and pitfalls of using AI to generate content.

Episode 104, recorded June 4, 2024, discusses the idea of gamification, voluntary programs, and the TDG Fuel course. Sections include: - 0:00 - Gamification - 17:25 - Voluntary and customized programs - 27:30 - Monthly assignments - 40:29 - TDG Fuel course

Episode 103, recorded May 13, 2024, discusses service experiences, an article on learning styles, and the importance of literacy. Sections include: - 0:00 - Bad service experience and manifesting a better service - 11:44 - Learning styles - 30:12 - Literacy and misinformation - 44:01 - Inside the Business of Safety

Episode 102, recorded April 23, 2024, recaps the 2024 Best Fleets Education & Awards Conference and discusses ruthless reflections, and performance mode. Sections include: - 0:00 - Education & Awards Conference recap - 10:35 - Analogy of the garden - 24:20 - Conference behind the scenes and logistic challenges - 44:28 - Truck World’s 2024 attendance

Episode 101, recorded April 1, 2024, discusses the Best Fleets Education & Awards Conference, then driver surveys, plus AI replacements, chatbots, and new entrant programs. Sections include: - 0:00 - Education & Awards Conference content - 12:30 - Best Fleets driver surveys - 23:25 - AI replacements and chatbots - 39:08 - New entrant programs and education

Episode 100, recorded March 11, 2024, discusses Podcasts in trucking, then the education session at the Mid-America Trucking Show (MATS), plus workplace experiences and the Best Fleets Education & Awards Conference. Sections include: - 0:00 - Episode 100 and podcasts in trucking - 10:55 - Education session at Mid-America Trucking Show - 24:25 - Pay packages and workplace experience - 36:28 - Best Fleets Education & Awards Conference

Episode 99, recorded February 22, 2024, discusses Best Fleets Announcement Day, then topics for media interviews, plus education on pay packages and web content accessibility. Sections include: - 0:00 - Best Fleets Announcement Day and media interviews - 8:00 - Electric vehicles vs fuel vehicles, and calming chaos - 22:00 - Education on pay packages for drivers - 32:30 - Accessibility and eLearning

Episode 98, recorded January 30, 2024, discusses Best Fleets updates, then advancements in software and user interfaces, plus Best Fleets Education and Awards Conference announcements and planning. Sections include: - 0:00 - Best Fleets Top 20 announcement and planning - 14:39 - Best Fleets website update and advancements in software - 26:38 - User interface issues and creating logos - 36:40 - Best Fleets Education and Awards Conference announcements and planning

Episode 97, recorded January 8, 2024, recaps findings from Best Fleets scoring, discusses environmental impacts and driver committees, then discusses tech in trucking and industry predictions for 2024, plus system and content updates. Sections include: - 0:00 - Best Fleets scoring and environmental impacts - 15:53 - Driver committees and 2024 predictions - 27:13 - Tech in trucking and content updates - 34:16 - System updates and Best Fleets Education and Awards Conference update