#seoisaeo Podcast - Expert Interviews At Major Digital Marketing Conferences

Purna Virji, the Senior Manager of Global Engagement at Microsoft spills her top secrets for researching competitors using search.

Digital Marketing Excellence Practitioner, Eric Enge shares the latest tips and trends to help you drive great SEO gains through high quality content.

Jason Barnard interviews SEO copywriting specialist, Kate Toon where she shared some ace tips to help you develop your personal brand

Jason Barnard interviews Event Photographer & Video Producer, Joyce Ong as she shares great tips to help you produce a bulletproof video shoot

Daniel Hunjas explains his analogy between traffic lights and the sales process. When selling, we often have a tendency to speed up at a yellow light, and that is the wrong thing to do - a yellow light is an objection, so you should slow down and take the time to explain to the potential customer… Daniel advises taking people to their pain points right from the start, which reduces churn and avoids wasting everyone's time. Some lovely quotes "solutions hold no value, they only derive value from the problems they solve", "tension is the chemistry of sales"…. this is the day I switched from being an SEO to being a marketer. Thanks Daniel. Daniel on LinkedIn

Jason Mun with Jason Barnard at Chiang Mai SEO Standing by the pool in a posh hotel in Chiang Mai, I start by mis-singing his name very terribly. I then insult him very rudely. And despite that, Jason remains really delightful. Building an ecommerce site from scratch is easy. Getting the foundations right is the only way to make it work long term. And that is very very difficult. It isn't just me who thinks that Prestashop is particularly tough… Shopify is the platform Jason recommends. No doubt in his mind. Then onto reviews, how they help convert - pre and post purchase reassurance - but also with features, functionality and attributes. He likes Trustpilot quite a lot. And at the end, I sing to myself. Jason on Linkedin and Twitter Poolside in Chiang Mai

People think "what do I have to do" rather than "what do I want to do"… outsourcing allows you to get to the place where you can choose what you want to do, and not be stuck in the rut of "need to do". BUT, that can lead to a midlife crisis, even at 25 years old. It's easy to outsource, but apparently, attaching your name to a project tends to make the process much more difficult, especially if you are perfectionist like Lee Louis Gung. We didn't get to the practical stuff - how do you outsource successfully… so we recorded a follow up episode that is a must-listen if you listened all the way to the end of this one :).

Nobody seems to know where that magic figure of 7 touchpoints come from… Daniel Hunjas suggests it used to be 5.4 just to dialogue with a brand. With the advent of the internet, and the explosion of information that number is quickly approaching 20. As brand we are getting drowned out by the noise. Intelligent use of remarketing is now absolutely vital so you are front of mind at time of purchase. Aiming at bottom of funnel is like asking someone to marry you on the first date. Daniel gets a whole football team of touch points... and the Brand SERP is the striker who scores the goal. Luckily for me. We also discuss the rebranding for the podcast, but didn't figure out the new name :( Daniel on LinkedIn

Ahmed Khalifa with Jason Barnard at BrightonSEO September 2019 Ahmed Khalifa talks with Jason Barnard about why you would use captions and subtitles for your video.   Firstly, accessibility. All sorts of people benefit from captioned / subtitled videos, not just deaf people says Ahmed Khalifa: non-native speakers, people watching with the sound off, when the speakers’ accents aren’t clear (think Glaswegian :) … and some people just like to read along. Automatic captions need to be corrected. Machines simply cannot get everything right (especially the scene directions and ambiance descriptions). Apparently, professionals can write captions almost in real time, including descriptions about background noise. I personally hadn’t thought about how important that can be for context. It’s not just what we say, but the context in which we say it. Ahmed is deaf, and relies on captions. But all sorts of people benefit from captioned videos… Of course, we get onto Glaswegian accents. Heads up Craig Campbell. Auto

What is Microsoft's Business Model? Gennaro Cuofano Gennaro Looks at financials. He likes numbers. Microsoft has survived almost 50 years and ridden all the innovation waves (unlike many other large corporations). Microsoft are making $110 billion - almost as much as Google. But with a more varied and balanced business model - Office, Windows, Cloud, Gaming, Search and digital platforms. They have a lot of work to do to retain their existing clients, especially in Office. Their key worry with Office and Windows is how to stop their client-base shrinking. Investments such as LinkedIn are part of a strategy to expand their customer base. In both cases, they are dealing with very different demographics. And looking to the future... LinkedIn is making almost as much money as Bing advertising, but it still hasn't paid for itself... but is key to their future because it hooks into so many other of their products.

Paul talks about the rarity of tech startups that actually survive... and the even more rare case of one that succeeds. Part of that is educating the audience for a new innovative product they didn't know they needed. In this space, the new product is often the solution a company created to a problem they had... and then open it up to the wider world. Once out to market, the product often needs to adapt. You start with your core market. But then once investors come in, many startups expand the functionality of the product to try to reach a wider client base in order to please the investors. Not always a good idea. Knowing how to pivot is vital. Paul talks me through how SEPO tools have pivoted. And points out the irony that we are amazed that people are talking to their phones, given that Alexander Graham Bell invented it for exactly that purpose.

Jim explains how he identifies the patterns that link buying and PBNs create. Anyone who is selling links is creating a network that can be mapped (because they are using a Rolodex, apparently). There is no safe way to buy links, says Jim. And don't expect natural links into your product page. They will be to your content pages, so use the internal linking to benefit your product pages. When you create that linkworthy content, then spend time promoting it using the 80/20 rule. Jim is happy to stand by the idea that links are still the biggest thing, and will be for a long time to come. Jim is a content creator who happens to get links rather than a linkbuilder who happens to create content.

The father of SEO - he's been in the industry for almost a quarter of a century. He started with Infoseek. Then I say Google and my phone joins in the conversation. He then goes into the details of the 19 major search engines of the early years. And the tiny numbers we were using at the time. And how simple it was to rank, and yet complicated at the same time. Then the power of human intuition. And the glory of Macromedia Flash (that's me, not Bruce). Rumour has it that only 10% of companies have even done any active SEO. Bruce suggests that there is an 80/20 half life of evolving SEO strategies. Lastly onto E-A-T - expertise is your onpage content, authority is that peers agree with you and trust is a reflection of the sentiment / praise of your users. Ends with a delightful Einstein SEO quote.

AOL were very very big and were going to dominate the world. Did the CD work? Yes it did. At one point, for 2 weeks, no other CDs were produced in the world. Simon was doing SEO for TechCrunch, but the journalists didn't want to listen. So he took them out to lunch and charmed them into submission. Problem solved! Both Simon and AOL were precursors. They had a two-pronged approach - copywriting and tech. Then onto examples of extreme preciceness, then the vagueness in queries and results... and how queries change with story evolution (and articles must change too). Play on people's vanity to get them to do what you want. Sounds very creepy, but is less so than it sounds.

We start with a chat about talking to every single person at UnGagged. Pamela suggests that we have relationships with brands... and that brand can be our friend. We need to build relationships through connections. Then I get over-excited about entities and relationships and memory. Then onto brand personality (Pamela uses the official term - brand awareness). Vanilla is not bland (have a listen and you'll know why). Then brands have personality and need to maintain that - meaning HR is really important. ALso, please DO have a branded Google Ads campaign. Finally, use the 7 points of contact to get rid of the churners (Kate Toon !), and don't waste your ad budget on them. Finally, one of the more delightful out-takes with Pamela, Dexter (the videographer) and Hal (the photographer). Ace.

Google Colaboratory is like Google Sheets on steroids. Use it to save bucketloads of time and be terribly productive. Gerry White got very excited about the 6 use-cases Hamlet gave in his talk. For example automating duplication, writing meta titles automatically, Andrea Volpini's dance with machines, mapping redirects, writing alt tags, finding content gaps

We start with the 'soy sauce secret of sumptuous speech'. When you produce a piece of content, create it for everyone. SOme people learn visually, some auditively, some through reading. So one piece of content should be video, audio and text. Make a video, create an audio file and a transcript. And probably a good idea to adapt the transcript to be readable (as opposed to speakable). SEJ make an effort to format for Google with lists and QA etc etc. We get onto baseball and cricket - watching TV but listening to the radio. Then onto repurposing content across media (but the site is always the hub). Loren shares a neat trick to segment your email audience by learning-type. Then onto cartoons - Loren is Wreck it Ralph. ANd guess what film Loren describes as 'Goodfellas and Ralph Breaks the Internet Combined'. AT the end, I have left the short (and fun) UnGagged interview.

Cindy and I discuss an awful lot of stuff in a lovely, meandering and super informative chat. Starting with Fraggles, and how powerful they are (top middle and bottom)... Plus some experiments we have done, the risks for Google and the possibilities for the future. And onto Darwinism in search, onSERP SEO, local SEO, not needing a website, branding, offline SEO, ranking without an URL, the new EU directive, social metas. Crumbs. That's a lot.

Louisa is SEO editor at the LA Times and I feel a little overwhelmed by her and the institution that is the LA Times. First thing to know is that Louisa is there to educate the journalists rather than messing with their style. She is the stabiliser wheels for people who have 40 years of career behind them, which is cool. Moving an institution like this to a digital approach is a big, big deal. Then onto the European directive that aims to protect publishers. Louisa looks at it from the publishers point of view, I try to defend Google. Louisa then suggests a compromise and we move on very naturally to find a solution for a world where everyone is happy.

I quickly state that I won't ask about ranking factors, just the way Bing ranking works (to try to get some confirmation of Darwinism in search). Frederic is the 10 blue links guy. The team in the next office do the Q and A.... and then there is a Whole Page Team, which is an interesting development for me (since my Darwinism theory takes a SMALL hit :( All the rich elements function of the same algorithm with different weightings... but with a master 'whole page algorithm' that brings it all together. And Ads work on the same principle as other rich elements, which is terribly important (to me). Always remember that algorithms are built on human intuition, even when we use machine learning. In terms of machine learning in ranking algorithms, we need to talk about features, not factors. Then onto how pancakes and omelettes (I get confused) can help us better (batter ??) understand machine learning (and thus ranking). Each team of judges (raters) are looking at the value a specific element brings (blue links,