Manage Smarter

Liz Devine Hewson, CPC and Mark Lund, M.D., CPC are Co-Founders and Principals of Twin Lights Consulting. Their firm helps companies create authentic communication across the chasm dividing the generations at work. They provide a clear path to authentic communication, developing trust, creating commitment, which leads to improved employee engagement for all ages. In this episode, Audrey, Lee, Liz and Mark discuss:·           - What year the number of millennials in the workforce will equal 75% - it's sooner than you might think- Effectively communicating with different generations to boost profits- Why most people listen to respond—How to get them to LISTEN to understand- Identifying and leveraging what generations have to offer each other in the workplace “It’s like trying to play chess with chess pieces on all four sides. Then adding two or three different levels to that in order to play. So we believe that we can construct, through simple understanding of human psychology, way