Sinopsis
Your hosts C. Lee Smith and Audrey Strong navigate new ways to hire, develop and retain talent, helping your teams soar to higher performance. THIS is the Manage Smarter Podcast.
Episodios
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Extra Point: Most Underrated Sales Traits
03/09/2025 Duración: 04minThis week, we're talking about some of the most underrated traits that can take your sales game to the next level. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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286: Team Trust and Credibility with Tracy LaLonde
31/08/2025 Duración: 22minWith over 30 years in training, consulting, and professional development, Tracy LaLonde’s courses, keynotes, and guidance propel professionals and businesses to success. Her current work centers around helping professionals develop trustworthiness as a key part of their personal brand, teaching revenue generators to strengthen client loyalty, and working with businesses to create environments where trust and loyalty drive results. She is the author of “Trust Me: The Insider’s Guide to Being a Go-To Person at Work” which helps individuals become indispensable in their jobs. "Trust is a physiological phenomenon. When I extend trust to you, it releases oxytocin in your brain, the bonding or connection hormone, and that makes you like me and want to trust me in return." - Tracy LaLonde KEY TAKEAWAYS -The Physiological part of trust -How managers can effectively delegate tasks to build trust -The Six Elements of Trust -How to repair broken workplace trust CONNECT www.joychiever.comhttps://www.linkedin.c
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Extra Point: Customer Motivators
27/08/2025 Duración: 03minThis week, we're exploring the fascinating world of customer motivators. You know, those elusive factors that drive people to make purchases. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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Extra Point: Customer Retention Techniques
20/08/2025 Duración: 03minThis week, we're talking about something that can transform your business from the inside out—customer retention Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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285: Surviving Toxic Bosses with Eric Charran
17/08/2025 Duración: 25minIn this insightful episode, Eric Charran, author of 'Have You Ever Had a Boss That?', delves into the complexities of navigating dysfunctional workplaces. With more than 25 years of experience in digital innovation and AI-driven solutions, Eric shares practical strategies for dealing with difficult bosses and enhancing personal effectiveness. Discover how to manage up, grow your manager, and succeed in challenging environments. "I wrote this book after experiencing and observing unhelpful behaviors in the workplace. Many employees feel these behaviors are directed at them personally, but often it's just a matter of leaders using the wrong tools in their toolbox." - Eric Charran Charran identifies the nine boss archetypes as: The Surprised – The Deer-in-Headlights Boss who is caught off guard by issues, even when previously informed. The Emergency Broadcaster – The Chicken Little Boss who believes every minor issue is a major crisis and panics frequently. The Complainer – The Woe-is-Me Boss who consta
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Extra Point: Peer Advisory Groups
13/08/2025 Duración: 04minThis week, we're talking about something that could be a game-changer for your leadership journey—peer advisory groups. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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Extra Point: Hiring the Right People
06/08/2025 Duración: 04minThis week, we're tackling a topic that's as crucial as it is challenging: hiring the right people. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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284: The Power of Peer Groups with Aviva Leebow
03/08/2025 Duración: 21minAviva Leebow, a Vistage Chair, explores the impact of peer advisory groups on leadership development. She shares insights on how these groups help CEOs and business leaders break barriers, gain diverse perspectives, and make impactful decisions. Aviva emphasizes the importance of addressing blind spots and the unique benefits of peer groups over traditional mentorship. She is based in Atlanta, Georgia, where she leads two groups within the world's largest CEO coaching and peer advisory organization for small and mid-sized businesses. "If you had to choose one between a coach and a peer group environment, I choose a peer group environment all day long. Even as a coach, I say that." - Aviva Leebow KEY TAKEAWAYS -Benefits of a peer advisory group -Shallow networking vs. deep connections -Different structures, arrangements and leadership levels of peer groups. What should you look for? -Most common networking mistakes most leaders make CONNECT WITH AVIVA LEEBOW https://app.vistage.com/sites/s/chairs/0
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Extra Point: AI & the Future of SEO
23/07/2025 Duración: 04minThis week, we're exploring the fascinating world of digital marketing with a spotlight on AI's impact on SEO strategies. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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283: Failing Upward: Navigating Undeserved Promotions with Dima Ghawi
20/07/2025 Duración: 27minDima Ghawi, author of 'Breaking Vases: Shattering Limitations and Daring to Thrive,' discusses the phenomenon of 'failing upward' in the workplace. How to deal with people less qualified "falling up" and getting promoted past you, how to deal with managing people who "fall up" into your department! With her extensive experience in leadership and diversity, equity, and inclusion, Dima offers insights into overcoming unconscious biases and navigating office politics. Learn how to create a resilient career path and foster an inclusive work culture in this engaging episode. "I just think a lot of these individuals get promoted because they know how to play the game. They know how to play politics. They say the right thing. They do the right thing." - Dima Ghawi Key Takeaways: -Peter Principle and Pretty Principles -Unconscious Bias and how that plays into "Falling Up" dynamics -What strategies can individuals use to cope with being passed over for promotions? -Managing those who have fallen up into your depa
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Extra Point: Performance Coaching
16/07/2025 Duración: 04minThis week, we're talking about something that's not just a buzzword—it's a game-changer: performance coaching. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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Extra Point: Sales Closing Scripts
09/07/2025 Duración: 04minThis week, we're talking about the art of closing sales with confidence and finesse. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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282: Sabbaticals and Career Breaks with Laura Nguyen
06/07/2025 Duración: 22minLaura Nguyen is an accomplished marketing executive and entrepreneur with a rich background in data-driven marketing, digital marketing, and communications for Fortune 500 companies. She is the author of 'Career Break Compass: Navigating Your Path to a Balanced Life Through Intentional Time Off,' a book that explores the transformative potential of career breaks. Laura is also a certified executive coach, dedicated to helping mid-career high-achieving leaders transition from burnout to balance through her coaching programs and online community. " 84% of millennials plan to take a career break, highlighting a shift in work-life balance priorities. But only 17% of organizations globally have a formal sabbatical program, offering a unique opportunity for companies to support employee well-being." - Laura Nguyen Key Takeaways: -Various types of career breaks and pros and cons -How career breaks can be leveraged for personal and professional growth -How to recognize signs of burnout in both you and your emp
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Extra Point: Fix What's Not Selling to Scale Your Business
02/07/2025 Duración: 03minI'm Chip Gray and this week, we're talking about something that every business leader needs to master: fixing what's not selling to scale your business. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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Extra Point: Women in Leadership
25/06/2025 Duración: 03minThis week, we're exploring some fascinating insights from Mary Ann Pruitt, the CEO and President of Mosaic Media. Mary Ann has a wealth of experience in media strategy, and she’s sharing some golden nuggets on how women leaders are making waves in the business world. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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281: Mastering Sales Leadership with Derek Johnson
22/06/2025 Duración: 26minDerek Johnson, author of 'The Strategic Sales Leader,' shares his insights on sales leadership, internal politics, and strategic execution. With a background in military and sales, Derek discusses the challenges of managing team dynamics and the importance of a clear vision. Learn practical tips for aligning your sales team and overcoming common obstacles in this insightful episode. "You can either light a fire underneath someone, or you can ignite a fire within someone. The BHAG, the Big Hairy Audacious Goal, is the vision you set forth. The vision is the why." - Derek Johnson KEY TAKEAWAYS: -How to manage internal politics, which is the biggest issue in sales -Overcoming salespeople who are resistant to change -How to find your key players within your existing team -Finding clear vision when there isn't agree on the big team goals and KPIs CONNECT WITH DEREK JOHNSON https://www.instagram.com/hardcoreleaders/ https://www.linkedin.com/in/derek-j-404b7/ CONNECT WITH MANAGE SMARTER AND OUR HOSTS
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Extra Point: Behavioral Assessments
18/06/2025 Duración: 04minThis week, we're talking about a game-changer in hiring: behavioral assessments. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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Extra Point: Leading Instead of Selling
11/06/2025 Duración: 04minThis week, we're talking about an important topic for your sales team: leading instead of selling. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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280: Navigating AI's SEO Changes with Corey Morris
08/06/2025 Duración: 22minCorey Morris, author of 'Digital Marketing Success Plan,' delves into the evolving world of digital marketing. He discusses the impact of AI on SEO, the rise of zero-click searches, and the importance of quality over quantity in lead generation. Learn how to adapt to changes in Google's first page dynamics and leverage AI for effective digital marketing strategies. "We have to be working smarter and not harder. So doing things the long way, the manual way, and or the expensive because it hasn't been made efficient by AI ways will be in trouble." - Corey Morris Key Takeaways: -What is the impact of zero-click searches on SEO? -How to adapt marketing strategies with new AI in SEO -Managing lead nurturing to adjust to AI in SEO -Managing the future of marketing with digital integration Connect with Corey Morris https://voltage.digital/ https://voltage.digital/corey-video-mtg https://www.linkedin.com/in/coreymorris/ https://www.facebook.com/voltagekc Connect with Manage Smarter and its hosts!!!! ·
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Extra Point: Tips for Rebranding
04/06/2025 Duración: 03minThis week, we're talking about something that can make or break your business: rebranding. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices