Manage Smarter

Jason Bradshaw is the entrepreneur/author of the book IT'S ALL ABOUT CEX, the essential guide to customer and employee experience. At 14 years old, Jason Bradshaw started his own telecommunications and hardware distribution business. It was there he began a lifelong passion for customer experience Our guest today says every crisis is an opportunity to grow. Joining us today is Jason S Bradshaw, from teenage entrepreneur to aglob al thought leader on Customer & Employee Experience delivering business growth. With experience in everything from telecommunications to government, media and automotive Jason has the depth and breadth of experience to inspire, engage and deliver results. In this episode, Audrey, Lee and Jason discuss:  ·      Businesses who ignore COVID-19 are the ones most damaged ·      Tips/New Ways to boost customer engagement BECAUSE of the pandemic ·      Creative ideas to boost revenues " Many managers create a strategy and don't stick with the strategy long enough to let it work.” – Jason Bra