Sinopsis
The Customer Success experts provide education and insight on the customer success industry. For the last decade, customer success managers have focused on reducing churn, but how is the role evolving and what will it look like in the future? Listening to this weekly podcast will save you time with our cliff notes on industry books and conferences and increase your knowledge from interviews of industry experts.
Episodios
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Allison Pickens, CCO at Gainsight discusses Customer Success Trends from Pulse 2017
13/06/2017 Duración: 19min -
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5 Brilliant Insights from Totango Customer Success Summit 2017 – Podcast 1
23/03/2017 Duración: 29min