Play Your Position With Mary Lou Kayser

Michael Redbord is the General Manager of the Service Hub at HubSpot. Prior to that, Michael scaled the HubSpot Customer Support team from 20 people in a single office with single-language phone support to more than 200 people powering a global, multi-lingual, multi-channel support experience. In doing so, Michael turned HubSpot’s customer support team from a cost center to a profit center and one of HubSpot’s greatest engines of growth, with an unimaginable revenue retention rate of over 100%. Essentially, the revenue the sales and marketing teams generate is worth more because of the customer success team. Michael is a noted writer, speaker, and former competitive classical pianist -- in case you’re looking for a conversation starter.   If you’re really good at keeping customers, you can spend more to get customers. It’s simple math. If your customer value goes up, everyone in sales and marketing gets a raise and bigger budgets to go after new ones. So if sales and marketing leaders want raises and bigger b

We hear a lot about grit and determination these days when it comes to getting ahead, but what about other factors that play a role in success? Today's MVP Jason Treu is full of ideas. His energy is infectious and you will love what he has to say about curiosity as a tool for getting ahead in your business or career. We had a terrific conversation and you won't want to miss the super cool game he gives away for free (details at the end of the show). Enjoy!   Player stats on Jason Treu (in his own words): The Professional Side"I was a featured speaker at TEDxWilmington for my talk, How to Get CoWorkers to Like Each Other. I've been a guest expert on more than 500+ podcasts, radio, and TV shows in the past year I've studied and learned hands-on from the top experts in the world such as Tony Robbins, Marie Forleo, Mastin Kipp, and Brene Brown, and at leading institutions such as Harvard, University of California Berkeley and Ken Blanchard Companies I have helped clients generate over a billion dollars in person

Are you and/or your company or organization caught up in the current innovation for the sake of innovation trend?  In today's bonus audible, I share with you some insights I picked up from attending a panel discussion recently in Portland, Oregon at the University of Oregon's Lundquist College of Business where the topic of innovation and its role in business today was front and center.  Interested in exploring how to shore up your executive writing skills for greater impact, a stronger culture, and more sales? Click here to learn more!

Michelle Gomez is the creator of The D.A.R.I.N.G. Process and an accomplished corporate executive with over 18 years in the transportation and logistics industry. The first in her family to graduate from college, she has earned a Bachelor’s Degree in Business Management, a Master’s Degree in Business Administration, and a certification in Broadcast Journalism. Throughout her career, Michelle has been an advocate for women in the workforce, leading the charge in speaking forums, business articles, and networking events. Michelle has personally mentored and coached dozens of men and women toward achieving their academic and career goals. She’s inspired others to reach for their goals with a sense of confidence and trust in their own value. Through resume reviews, mock interviews, and focus on presentation, she has helped dozens of men and women prepare and position themselves as strong candidates for the career or role they desire. Michelle has also advocated for a healthy work/life balance through her blog p

Everyone does it in one way or another.   Keeping score, that is.   Think about this: Facebook likes. New York Time bestseller. Who cooks, who cleans up. All forms of keeping score.   In today's bonus audible, I explore the concept of keeping score from a few different perspectives.      Connect with me on social media:   Subscribe to the Find Your Football Newsletter   Twitter   LinkedIn Instagram Facebook   PYP Leadership Academy

Jim Jubelirer (JUBE-uh-leer) is a seasoned executive, coach, and public speaker. Jim’s mission is to help leaders improve their business performance and personal satisfaction. Jim speaks to a wide variety of audiences about leadership and business excellence and motivates people to achieve Breakthrough Results.   He has designed and delivered custom training programs and has delivered speeches, conference presentations and/or executive seminars to over 6,000 people from over 40 countries.   Jim’s Massively Transformative Purpose is to create an equitable and sustainable world for everyone. His Moonshot is to see the transformation to 100% renewable energy worldwide in his lifetime.   Subscribe to the Find Your Football Newsletter   Twitter   LinkedIn Instagram Facebook   PYP Leadership Academy

Adam Capes is disrupting the fundraising and vacation travel spaces simultaneously. He is the Co-Founder and President of Getaway2Give, a company changing the way non-profits raise money and people think about vacations. Their mission is to be the best in the country at helping charities and schools raise money, and they’ve helped raise over $10M so far.   Adam began his journey to being a Social Entrepreneur as co-founder and president of a luxury residence fund called Equity Estates. This fund was one of many playing in the crowded destination club space and one of the few that survived the economic downturn. Adam helped raise $60M for this unique equity-based fund where members own the homes they vacation in. At one prestigious gala in Aspen, Colorado, Adam had an “Aha” moment and decided to start Getaway2Give to help change the worlds of fundraising and vacations.   Adam says, “At Getaway2Give, we’re incredibly passionate about two things – helping charities raise significant money and the lasting import

In the snippet you are about to hear from my one-minute mindset series, I share with you three reasons why you might want to consider working with a coach. As we gear up for the fall run, and 2019 not being very far behind that, what could a coach help you accomplish that you just can’t get done on your own? Do you have a book you’ve been carrying around in your head for a while that you’d like to get into the world? Is your career going the way you’d like it to go? How are your leadership skills stacking up against the demands of your current position in a company or running a company of your own?   Coaching is a viable and acceptable way of moving the needle of your current life, business or project. Ask people in your life who are getting results you’d like to get and find out who they’ve worked with. Obviously, PYP is full of excellent resources for coaches in a variety of flavors from executive coaches to leadership coaches to relationship coaches and everything in between.   As you enjoy these longer an

“If one of us is not like the other, then we have to take action.”   If you are at all familiar with Sesame Street, this reference by today’s MVP David Quick to the iconic children’s show will hit home.   David Quick is referring to how leaders can create a magnetic and compelling vision for their company so that more people will be attracted to what they are doing.     You will learn quickly just like I did that David is no bull.   “I use the analogy all the time, I need to be compelled to go to work everyday and if and when I start to be repelled, it’s telling me something. I need to sort through that. I urge leaders to think about this magnet that compels and repels. How are you building something that compels the right people to come to your organization everyday? Do you have a compelling vision and core values in place?”   Father of four amazing sons, married to an incredible woman, long history of coaching, and all around great guy, Dave Quick loves helping others thrive. He’s getting ready to launch a

Notes on the World Cup 2018 Did you watch the World Cup finale yesterday? I will first begin by saying I am not an active soccer fan per se but if you’ve been listening to the Play Your Position podcast for a while, you know I am a bonafide sports fan. I love a good match. Could be tennis could be soccer could be croquet -- I love to watch people engage in sport because it’s one of the things that makes us fundamentally human. It’s a celebration of life. Science has shown that animals outside of human beings do engage in play any games. But our human brains have allowed us to create these magnificent games like football like Baseball and basketball and poker and what we Americans call soccer. I didn’t have a horse in the race for the 2018 world Cup but when I was watching matches leading up to the final I was intrigued by the name MBappe. He is my sons age. 19. He is the next Pele.   I was also drawn to the rooster icon that the French team has on its uniforms. I can’t help it team I’m a big fan of

The hardest day of his business was also the best day of his business. Today's PYP Todd Palmer talks openly on today's episode about firing himself, changing his mindset for the better and being willing to reinvent himself and his business when he realized things just weren't going to work out if he kept going the way he'd been going. PYP MVP Player Stats: Todd Palmer is a renowned thought leader/CEO, executive coach and author who is committed to Improving Lives. As a successful entrepreneur and business owner, he works with both individuals and companies to support corporate growth, foster business start-ups and guide leaders in the areas of talent management, workforce planning and organizational development.   As the CEO of a 6-time INC 5000 company, Todd knows the struggles that businesses face around the areas of people, cash, strategy & execution. Through his firm Extraordinary Advisors, Todd is able to guide leaders into programs of sustained profitability.   Todd Palmer is the founder and Presid

Do numbers matter? When you log on to any of your social media platforms, do you find yourself wondering how certain people have so many fans or followers? How bothered are you if your numbers aren't as big as other people in your field or industry? In today's bonus audible, I explore these questions along with the concept of quality vs quantity with respect to the "in your face" social world we find ourselves in. How does knowing numbers of fans, followers and zeroes in bank accounts influence what we do, how we think about ourselves and our work? Enjoy! Connect with PYP:   Subscribe to the Find Your Football Newsletter   Twitter   LinkedIn Instagram Facebook   PYP Leadership Academy

At the end of our conversation, I asked Albert Williams who or what is he watching on Sunday. Who is his favorite team?   “Well, my daughter is a Girl Scout, so this Sunday is all about selling cookies!” he laughed.   I asked him which kind are his favorite.   Without hesitation he said, “Samoas.”   I smiled. “Ya, it’s hard to beat that coconut chocolate caramel goodness. But I have to say -- I’m a Thin Mint girl myself.”   And so it goes with today’s PYP MVP Albert Williams. A million-dollar business owner, podcaster, father and Girl Scout cookie connoisseur. You will quickly discover how warm, genuine and authentic he is and I just know you will love today’s conversation on PYP.   Albert Williams Player Stats:   Born in Kingston, Jamaica to a single mother, Albert Williams grew up in the birthplace of Hip Hop and the home of the NY Yankees - the Bronx. Motivated by the countless hours his mother worked to create a better life for him and his siblings, Albert grew up to hold several jobs in both the public a

They are a fact of life, but are our smart phones, tablets and laptops taking over our lives to the detriment of actually living a life?   In today's bonus PYP audible, I explore this question along with some observations from a mini experiment I ran during a recent shopping experience.   What are your thoughts on the proliferation of digital devices in our culture today? Let me know over at PYP Podcast dot com! Would love to hear from you. Enjoy today's episode! :-)

“There’s a revolution going on in the accounting world right now,” today’s PYP MVP Ron Saharyan says. “We’re all about an algorithm away from being totally outsourced.”   You will discover pretty fast that Ron is not shy about sharing his enthusiasm and passion for embracing change. From his unique vantage point of working with bookkeepers, accountants and business coaches, the writing is on the wall: get with the new program or get left behind.   Ron’s PYP Player Stats:   Ron Saharyan is the Co-Founder & Managing Partner of Profit First Professionals, a family of the most elite accountants, bookkeepers and business coaches who help entrepreneurs make more money in their business, eliminate debt permanently and enjoy the financial freedom that they’ve always wanted.   He has over 15 years experience in managing organizational growth, he is a thought leader in business cash flow management and he’s also a popular speaker on the topic of small business profit. He and his business partner Mike Michalowicz ho

The iconic UCLA men's college basketball coach John Wooden was known for a lot of things, including his philosophy on winning. In today's bonus PYP Audible, I highlight one of his most famous coaching approaches when things weren't going well for his team: "It's time to go back to basics."   What are the basics you can go back to when things in your business, life or career go off the rails? Today's episode will inspire you to think about what you can do when things don't go well. Enjoy! Have you put your name on the PYP Leadership Academy Early Bird list? Don't miss out on exclusive content and bonuses for being early! Visit >>> http://pyppodcast.com/la 

I love when PYP MVPs refer people to be guests on the show.   Today’s guest is one such referral, a terrific woman who comes to us via Jo Miller (PYP Episode #87). Selena Rezvani is strong, and tough, and suited up to face the biggest thrills and challenges life throws her way.   And to be clear: times are challenging. For women. For men. And Selena isn’t afraid to talk about “big ideas” related to these challenges because talking is where change starts.   As a Vice President of Consulting and Research at Be Leaderly, a community of over 270,000 aspiring women leaders and their employers, Selena architects and oversees global consulting projects focused on creating workplace cultures that better attract, retain and develop women employees. She also leads the company’s Philadelphia-based research division, which focuses on uncovering pressing trends facing professional women and creating custom research for clients. Rezvani has led numerous workplace culture research campaigns and studies on women in the C-sui

Hello Team PYP! In today’s audible, I talk about this mad crazy world we now find ourselves living in, how creating and sharing engaging content with our tribes is top of mind for a lot of us and why the pursuit of excellence never gets old. Because I am super engaged right now in helping some of my clients create their thought leadership content, I can’t make creating new content a top priority for my audible series.   So, what’s an effective entrepreneur to do in this situation?   Mine old files for content, of course!   And I found a gold mine sitting on one of my external hard drives that I am working up into some new content for us here at PYP. When I first created this content four years ago, I intended to launch it under the brand “One Minute Mindset with Mary Lou.” For many different reasons I won’t get into right now, that series never launched. However, creating that content served as  what I now see was a warm up to the audibles I share with you here on PYP in between the awesome conversations I ha

Tom Schwab completes the circle of PYP MVPs from a very special tribe known as Interview Valet. Starting with Aaron Walker, who led to Matt Miller, who led to Scott Beebe, who led to Tom Schwab...I feel like the Interview Valet team has been represented very well here at PYP.   That's one of the many reasons I was so excited when Tom agreed to come on the show. Interview Valet has been a strategic partner for us here at PYP -- I am grateful for the many outstanding individuals Tom and his team have put behind the mic to share their wisdom and insights with us on this podcast.   Some things to know about Tom Schwab:   He knows how to build an online business. He’s done it successfully several times, and now helps others find online success with podcast interview marketing. He is a digital marketing engineer who helps solopreneurs, entrepreneurs and small business owners harness the power of the internet with a clear actionable plan so they can quickly grow a profitable business with an automated marketing and

Doug Sandler has over 30 years of business experience as an entrepreneur, business owner, and leader. His book, Nice Guys Finish First, is a #1 ranked Amazon Best Seller. He specializes in making connections, building relationships and strengthening bonds both inside and outside organizations. His speaking and consulting business is geared towards improving relationships and winning business through his time tested sales, service and relationship building system. Doug is a nationally recognized speaker, trainer and podcaster. Doug has been titled by a leading social media marketing company in the top “100 of Social Media Thought Influencers to Follow.” His podcast with Strickland Bonner, The Nice Guys on Business, has over 500 episodes and more than 1 Million downloads. Now Doug is using that experience to help businesses and brands grow their audience with TurnKey Podcasting. Connect with PYP on social media!   Twitter   LinkedIn Instagram Facebook   PYP Leadership Academy