Sinopsis
User experience, service design, customer experience and related conferences.
Episodios
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Powerful photos: presenting visual stories to connect clients with research
14/05/2017 Duración: 09minPresentation recordings from Design Research 2017
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Psychology and design research: How do they fit?
14/05/2017 Duración: 10minPresentation recordings from Design Research 2017
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Real contextual research - a case study
14/05/2017 Duración: 08minPresentation recordings from Design Research 2017
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Seven lessons from seven years of design research with young people
12/03/2017 Duración: 29minDesign research with young people takes courage, creativity and plenty of pizza. Being prepared, authentic and sensitive to the teenage brain is essential. ReachOut Australia and Redrollers Research have collaborated on many projects over the past 7 years and regularly share learnings in between projects. In this presentation, we’ll draw on our design research experience from multiple projects working with young people on the topic of their everyday lives, mental health and wellbeing. We’ll share our successes and failures, and the lessons we’ve learned along the way. We will walk you through 7 key themes: sharing stories; methods; activities and materials.
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Designers in the Land of Health: A map for the uninitiated
14/01/2017 Duración: 18minDesigners in the Land of Health: A map for the uninitiated by UX Australia
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Service frameworks and toolkits: Making design artefacts actionable
14/01/2017 Duración: 43minService frameworks and toolkits: Making design artefacts actionable by UX Australia
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Facing into the future: Redesigning the ReachOut youth service
14/01/2017 Duración: 25minFacing into the future: Redesigning the ReachOut youth service by UX Australia
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Four and Twenty Pi: A recipe for adapting service design to a government context
14/01/2017 Duración: 22minFour and Twenty Pi: A recipe for adapting service design to a government context by UX Australia
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The unexpected results of going digital
14/01/2017 Duración: 11minThe unexpected results of going digital by UX Australia
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Designing for the inevitable
08/01/2017 Duración: 16minDesigning for the inevitable by UX Australia
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Disrupted government: 8 predictions about government services in 2026
08/01/2017 Duración: 42minDisrupted government: 8 predictions about government services in 2026 by UX Australia
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Designing great services for suppliers
08/01/2017 Duración: 23minDesigning great services for suppliers by UX Australia
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How service design will (help) save the world
08/01/2017 Duración: 11minHow service design will (help) save the world by UX Australia
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Design is as good (or flawed) as the people who make it
30/12/2016 Duración: 42minDesign is as good (or flawed) as the people who make it by UX Australia
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Designing for life-changing impact: From bottled water to ending world poverty
11/12/2016 Duración: 41minDesigning for life-changing impact: From bottled water to ending world poverty by UX Australia
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A journey from building products right to building the right products
06/12/2016 Duración: 44minA journey from building products right to building the right products by UX Australia
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Sending money home: Designing for financial inclusion
06/12/2016 Duración: 41minSending money home: Designing for financial inclusion by UX Australia