Business & Technology Insights From Capgemini

Dreamforce is coming and if you want to learn more about Field Service Lightning Dreamforce is the place to do it! In this podcast Andy Forbes talks to Dan Sweeney, the Capgemini North America Capability Lead for Salesforce Field Service, about Field Service Lightning events at Dreamforce 2019.

At Capgemini we look for opportunities to define, design and build Salesforce accelerators that will benefit our clients. We worked with the Salesforce Field Service Lightning product team to identify features Capgemini could add to Field Service Lightning to make a fantastic tool even better and we are launching the latest version of the Capgemini FSL Accelerator at Dreamforce 2019. In this podcast Andy Forbes talks to Tameem Bahri, the Capgemini Europe Salesforce CTO, about the FSL Accelerator, some of the new features, and what we’ll be doing at Dreamforce 2019.

Cyber criminals take no prisoners. That’s why every company out there should ensure that cybersecurity is part of their operating model. According to our cybersecurity expert Luis Delabarre, SecDevOps, or the process of integrating secure development best practices and methodologies into the development and deployment processes, is the best way to do just that. Tune in to our podcast to learn about the growing importance of SecDevOps and its two distinct parts – security as a code and infrastructure as a code. Follow Luis on LinkedIn: linkedin.com/in/luisdelabarre and Twitter: @luis_delabarre Follow Capgemini Cybersecurity on LinkedIn: www.linkedin.com/showcase/intelligent-cybersecurity/ Latest Cybersecurity Podcasts: http://bit.ly/2qut7m9 Our offers: http://bit.ly/2Nqbr48

According to Capgemini Research Institute “less than a third of organizations currently promote data-driven decision making, apply AI to improve the customer experience or use AI in operations”. AI is more than just another technology trend. Properly executed, it is a great source of competitive strength and a powerful catalyst for broader social and economic inclusion. Listen to our experts, Łukasz Stefanik and Stuart Dwnes as they discuss how application of Artificial Intelligence can drive enterprise-wide transformation, unlocking new opportunities and boosting both; service efficiency, customer and employee satisfaction.

5G is the most talked about topic in Technical conferences and blogs since its transition to center stage in data center world. Industry researchers believe that impact of 5G will be felt quickly in the data center, latency and redundancy will be key issues to be dealt with. Promptly 5G is perceived as the new technological revolution where Telco industry are furiously working to bring it to reality. With the growing number of end user devices connected to network, the demand for streaming services, artificial intelligence and other bandwidth-heavy applications has grown exponentially. In this Podcast Gunnar Menzel,(https://www.linkedin.com/in/gunnarmenzel/) Chief Technology & Innovation Officer Europe and Piyush Tataria, (https://www.linkedin.com/in/piyushtataria/) Lead Solution Architect & Capgemini Cloud & Edge discuss about impact of 5G in data centres. Visit our Cloud Infrastructure Services Page: http://bit.ly/338lGyy

Do you deliver training using the most effective and efficient training delivery methods available? In this episode we talk about what we think are the best ways to facilitate the learning of others.

In an increasingly enigmatic threat landscape, cybersecurity is becoming more and more complex. Join our cybersecurity expert, Chris Cooper, as he takes the mystery out of some of the more pressing issues, including security by design, the cybersecurity maturity model, the impact of cloud and IoT, and the advantages of dedicated managed security services. Follow Chris on LinkedIn: linkedin.com/in/chriscooperuk/ Follow Capgemini Cybersecurity on LinkedIn: www.linkedin.com/showcase/intelligent-cybersecurity/ Latest Cybersecurity Podcasts: http://bit.ly/31WrFFW Our offers: http://bit.ly/32RwFwW

Organizations rely on AI more and more with each passing day. They use it for everything from improving sales figures to enhancing the customer experience. But one application that has hitherto been overlooked is in cybersecurity. In a world rife with cyber threats, AI can help avoid unnecessary losses. We wanted to learn more about how they are doing it, and, more importantly, how they can do it better. To these ends, in the new report from the Capgemini Research Institute, Reinventing Cybersecurity with Artificial Intelligence, we surveyed 850 senior executives from IT Information Security, Cybersecurity and IT Operations in seven sectors across 10 countries and spoke in-depth with industry experts and academics. We also analyzed 20 use cases of AI in cybersecurity spread across IT, OT, and IoT. We found that: • Firms find it increasingly necessary to bolster cybersecurity with AI – nearly two-thirds don’t think they can identify critical threats without AI. • The pace of adoption of AI in cybersecurity is

SAP CX Live in Munich will bring together business and IT executives from across Europe to learn more about the SAP Customer Experience portfolio which includes SAP C/4HANA and how it brings together customer data, machine learning and microservices to power real-time, intelligent customer engagements across sales, customer service, marketing and commerce. Tune in as leaders from across the globe weigh-in on what they expect during SAP CX Live and what lies ahead! Your Host: Naresh Khanduri, Global SAP CX Leader: Naresh.khanduri@capgemini.com   Leaders from across Europe   Martijn van Deel, EMEA SAP CX Leader: Martijn.van.deel@capgemini.com Felix Voigt, Germany CX Leader: felix.voigt@capgemini.com

China has great potential for Connected Vehicles. Our automotive experts Hannes Braun and Wei Song discuss China's projected growth in our latest automotive podcast.

In this podcast our Cybersecurity Chief Technology Officer Luis Delabarre talks about cybersecurity innovations focusing on Zero Trust Approachand why many organizations are now eager to adopt a zero-trust security policy. He also discusses about the main principles and technologies behind zero trust, benefits and implications of Zero Trust for organizations. Follow Luis on LinkedIn: linkedin.com/in/luisdelabarre and Twitter: @luis_delabarre Follow Capgemini Cybersecurity on LinkedIn: www.linkedin.com/showcase/intelligent-cybersecurity/ Latest Cybersecurity Podcasts: http://bit.ly/2OSh1NA Our offers: http://bit.ly/2MkMjuV

How do you plan to train your user base? What methods will you be using ensure knowledge retention is maximised? Have you got passed thinking about how many PowerPoint slides you will create for each training course? In this episode we talk about how we create training materials in line with the most up-to-date thinking in adult learning. We discuss new learning technologies and about how we have used them in some of our most recent projects.

Episode 1: How fact-driven change management powerfully ensures business adoption Those organizations that manage change with hard indicators – we call them Key Adoption Indicators - are significantly more successful in landing complex transformation!

In this month’s podcast we discuss the effect of Conversational Interfaces on the customer journey and operations, based on insights from the report on the same theme, published by the Capgemini Research Institute. Sophia Ambrono, our host this month discusses the benefits, challenges and the future of conversational interfaces with Andrew Smith, from our Customer Engagement team and Nick Graham, from the Retail Supply Chain Team for his perspective on retail operations.

Lemon Way is a B2B platform that offers payment processing, wallet management, and third-party payment solutions for crowdfunding, e-commerce, carsharing, mobiles, and marketplaces. It supports organizations in complying with regulatory obligations and gives them access to real-time back-office operations to fight payments fraud. Lemon Way has been qualified as an Intermediate ScaleUp by the Capgemini ScaleUp Qualification program. In this podcast, listen to Lemon Way’s experience with Capgemini ScaleUp Qualification. Capgemini ScaleUp Qualification maximizes effective collaboration between startups and traditional financial institutions and orchestrates the right partner ecosystem for sustained collaboration. To know more: Check out the database of Qualified ScaleUps - scaleup-qualification.capgemini.com/scaleups Playlist of Capgemini ScaleUp Qualification Podcasts - http://bit.ly/2Mjd29V FinTech Co-Innovation with Capgemini’s ScaleUp Qualification - http://bit.ly/2Mn0KNI Suggest a ScaleUp to qualify

In this podcast our cloud security expert Lee Newcombe talks about the key #cloud security challenges and barriers that organizations using or thinking of adopting cloud services should never ignore. Few areas which he covers include, importance of a right # cloud governance model, security threats that organizations should focus on, and the trends that are driving cloud security vendor and provider perspectives. Follow Lee on LinkedIn: www.linkedin.com/in/leenewcombe/ and Twitter: @lee_newcombe Follow Capgemini Cybersecurity on LinkedIn: www.linkedin.com/showcase/intelligent-cybersecurity/ Latest Cybersecurity Podcasts: http://bit.ly/30HYEgQ Our offers: http://bit.ly/31MH90a

On the 7th October, for the week, Cloud Infrastructure Services (CIS), a Global Business Line for Capgemini will host its annual engagement week. Titled the Power of New, the week is an opportunity for all 20,000 CIS employees to enjoy a series of global and local events designed to engage, educate and inform. But what’s the value of an engagement week, and why is it necessary for businesses and employees? In this podcast, we talk to the organisers of the event - Karen Grimmett, Global L&D Director for CIS, Martin Harper, Global Recruitment Manager for CIS and Claire Holt, Communications Consultant and Project Lead - as they talk about their shared vision for this week of learning, engagement, and talent attraction and give us some behind the scenes thoughts on what goes in to making a global event for 20,000 employees a success. Welcome everyone!

A thorough identification of learning needs is key in ensuring effective learning provision across an organization. Failing to clearly identify training needs for each individual will result in a less than effective roll-out of new technology. In this episode we discuss the why a learning needs analysis is important, why you need to do one, the impacts of not doing it and how to go about doing it.

When designing a learning solution, do you put your people and their learning needs at the center of your thinking? Do you combine learner centricity with a focus on business goals? Will your solution embed and sustain the learning with the right people? In this episode we discuss how to design and build an effective training strategy to ensure learning is both effective, efficient and is embedded within your organization for the lifetime of the solution.

Chris Holies, our CTO Oracle Practice in UK and Colin Daly, Head Oracle Practice in UK share their views on the latest 50/50 solution that helps you move your Oracle E-Business Suite (EBS) solution to the Cloud. To learn more about migrating to Oracle Cloud or about other Oracle Cloud solutions, connect with our experts at Oracle OpenWorld 2019 from September, 16-19. Visit our OOW 2019 event page: http://bit.ly/2LOhSM2