Teletracking Patient Flow Podcast

On today’s episode we continue our conversation with Paul Taber, Director, Centralized Patient Logistics Center at Broward Health in Broward County, Florida. In this segment, Paul discusses the culture shift in implementing an effective patient flow system. What you'll learn... - The role of leadership in the process (:38) - Bridging the gap of managing multiple facilities (2:05) - Marketing the Command Center to referring physicians (3:37) - Discharge planning process (5:10) - Advise to others (6:20)

On today’s episode we meet Paul Taber, Director, the Centralized Patient Logistics Center at Broward Health in Broward County, Florida. Paul discusses the steps to success in implementing an effective patient flow plan. Today you'll learn: - Buy in by key administrators (:35) - Staffing (1:44) - Addition of Case Management to process (3:!0) - Goals (4:12) - Disaster Management Preperation(5:40)

On today’s episode we meet Chris Wagoner, Regional Director, Clinical Support Services at Ascension, the largest Catholic health system with facilities in 23 states and the District of Columbia. Chris put his extensive background to work to pull together clinicians, support and IT to serve patients better. The answer was a Command Center. What you'll learn today: • Keys to creating a command center (:44) • Getting executive buy-in (3:33) • Successful onboarding strategy (5:10) • If I had to do it all over again... (8:00) • Outbound marketing (10:19) • Efficiency statistics (11:23)

On today’s episode, we meet William Folk, Assistant Director of Nursing and Patient Logistics at Northwell Health, Huntington Hospital. William has been critical in implementing pull methodology to help improve patient flow at Northwell/Huntington. Here's what you'll learn: • Strategizing organizational change (:40) • Pull + Accountability(2:50) • Reporting (6:15) • Ready to Move (7:20) • Next steps (10:21)

On today’s episode we meet Kim Whitley, Vice President of Patient Logistics and Care Coordination at Phoebe Putney Health System. Kim was a leader in the adoption of Teletracking at Phoebe Putney and continues to drive the technology to improve patient flow. What you'll learn: • Challenges facing Phoebe Putney (:34) • Rallying staff for technology implementation(2:30) • Working through a shift in culture(5:06) • Results and outcomes(6:18) • Next steps (7:44)

On today’s episode, TeleTracking’s Susan McLaughlin meets Tracy Lopez, product specialist for Community and Scheduling Workflow at TeleTracking. To get started, Tracy talks about how healthcare is impacted by the changing on-demand culture precipitated by Amazon. What you'll learn: • Delivery of Service vs. Emotional Experience (1:20) • Convenience of Text Communication (2:15) • Evolution of the Patient Experience (4:30) • Impact of PCP Experience on Overall Health System (6:10)

On today’s episode, TeleTracking’s Susan McLaughlin chats with Patient Flow specialists from Virginia Commonwealth University Health. Kelley Barry is Senior Clinical Applications Analyst and Lynn Goodloe is the Director of Patient Flow. VCU Health has been doing groundbreaking work with care progression indicators and was recently awarded the HIMSS Davies Award of Excellence for outstanding achievement of organizations that have utilized health information technology to improve patient outcomes and value. What you'll learn: • Subject Matter Expert (SME) Group (1:10) • Care Progression Indicators Improving Communication (5:21) • Automating the Discharging Planning Process (6:58) • How to Sustain the Success (9:45)

On today’s episode, TeleTracking’s Susan McLaughlin meets Dr. Eric Brown, Physician Executive with Palmetto Health. Dr. Brown's extensive Emergency Department background drives his passion for improved patient flow. What you'll learn from Dr. Brown today: • Engineering culture is like engineering processes (1:30) • Engaging top executives for success (4:05) • Prioritizing change (6:20) • Real-Time Demand Capacity Management (8:16) • What perfect patient flow looks like (10:22) • Preparing for disaster (12:00)

On today’s episode of the Patient Flow Podcast, we meet Kim Jefferson, the recipient of the second annual Daisy Award for Extraordinary Nurse in Patient Flow. Kim works for the Swedish Medical Center in Englewood, Colorado. What you'll learn in today's episode: • Passion for nursing (2:28) • Developing an award-winning patient flow process (4:40) • "Ready for the Next Patient" campaign (10:10) • Life-changing results (11:00)

On today’s episode of the Patient Flow Podcast, we meet Cheryl Stoke, Director of Clinical Resource Management and Patient Intake at Children's Healthcare of Atlanta. What you'll learn in today's episode: • The importance of deep clinical backgrounds in a transfer center staff (1:09) • Bringing transparency to physician communication (2:36) • Family-Centered Rounding pilot program (4:48)

On today’s episode of the Patient Flow Podcast, we continue our conversation with Kathy Menefee, a consultant with TeleTracking's Advisory Services Team. What you'll learn in today's episode: • The power of data in patient flow (:37) • Three steps of a comprehensive patient flow plan (1:44) • Example of a successful patient flow system at work (4:00)

On today’s episode of the Patient Flow Podcast, we welcome Kathy Menefee, a consultant with TeleTracking's Advisory Services Team. In Part 1 of this two-part interview, Kathy shares three key things hospitals can do to improve patient What you'll learn from today's episode: • Challenges facing hospitals implementing patient flow strategy (:50) • The importance of senior leadership in the process (4:12) • The role of Patient Flow Council (6:42) Watch for Part 2 of our conversation with Kathy Menefee in the days to come.

On today’s episode of the Patient Flow Podcast, we continue our conversation with Lisa Maples, Director of Centralized Patient Logistics at Health First in Rockledge, Florida. What you'll learn from today's episode: • Lessons learned from a command center start-up (:48) • The importance of physician integration in a command center (2:37) • Getting through overwhelming emergency situations(4:51)

On today’s episode of the Patient Flow Podcast, we welcome Lisa Maples, Director of Centralized Patient Logistics at Health First in Rockledge, Florida. What you'll learn from today's episode: • An RN's perspective's on patient logistics (:35) • Managing staffing turnover and on-boarding (3:28) • Three important things to have in place for a successful command center (6:02) Be sure to catch Part 2 for more information about implementing an effective command center.

On today’s episode of the Patient Flow Podcast, we continue our conversation with Tom Stafford, Vice President and Chief Information Officer for Halifax Health in Daytona Beach Florida. What you'll learn from today's conversation: • The importance of doing Multidisciplinary Rounding (MDRs) with clinical teams (:30) • Getting the executive team on board (6:15) • Project Roadmap for 2019 (7:45) • Cybersecurity (9:00)

On today’s episode of the Patient Flow Podcast, we welcome Tom Stafford, Vice President and Chief Information Officer for Halifax Health in Daytona Beach Florida. What you'll learn through today's conversation: • Goals for Halifax Health System's Technology Program (2:00) • The TeleTracking Customer Conference and Key MDR Takeaways (2:30) •Multidisciplinary Rounding and It's Impact on Length of Stay (3:40) Listen for Part 2 of our conversation with Tom Stafford of Halifax Health System.

On today’s episode of the Patient Flow Podcast, we continue our conversation with Joh Poshywak, vice president and general manager of the Enabling Technologies business at TeleTracking.

On today’s episode of the Patient Flow Podcast, we welcome Jon Poshywak, vice president and general manager of the Enabling Technologies business at TeleTracking. We learn about the three key considerations when choosing an RTLS solution. Part 2 to be released soon! For more information about RTLS/Enabling Technologies, please visit www.teletracking.com.

On today’s episode of the Patient Flow Podcast, we welcome James Waddell, Transit Support Services Manager with Moses H. Cone Memorial Hospital in Greensboro, North Carolina. James has been instrumental in adopting TeleTracking technology into Cone’s transport tracking – dropping facility transport times from 32 minutes to 26 minutes, and then down to 19 minutes with additional technology solutions. Listen in to hear how the program was rolled into their day-to-day operations…

On today’s episode of the Patient Flow Podcast, we celebrate National Nurses Week (May 6 – 12) by welcoming Nanne Finis, Vice President Advisory Services for TeleTracking and Maria Romano, Clinical Client Success Director for TeleTracking. The two will discuss the DAISY Foundation, a TeleTracking collaboration dedicated to recognizing the important work that nurses do.