No Vacancy With Glenn Haussman

The time for amenity dispensers is now. A major societal shift and technological advancement is combining to make this a solution something guests demand, and they happen to be at a price point owners love. The switch to Amenity fixtures is almost inevitable, as waste and sustainability have become a global epidemic. Learn it works in this sponsored discussion on the ins and out of amenity fixtures. We speak with: Ray Burger, CHA MHS Ray@PineappleHospitality.net www.PineappleHospitality.net Ph: 636-922-2285   Ken Haworth - President Aquamenities- We CanDoThat Inc. Phone: 925-938-2782 Khaworth@aquamenities.com www.aquamenities.com   Raymond Ferretti - Sr. Director of Marketing and Brand Development Marietta Hospitality – Div. of KIK Custom Products 37 Huntington St - Cortland, NY 13045 USA Direct 607.428.2308  www.mariettahospitality.com    

Dave Eisen is back. As Editor-In-Chief of Hotel Management, he has the scoop on Red Lion Hotels Corp. buying Vantage Hospitality.  He dishes on that topic with Glenn, then they discuss topics such as why the hotel business is infatuated with Airbnb, cool industry conferences, a data download and more. Then Glenn finds out what it’s like booking the acts for the massive Life Is Beautiful festival with Craig Nyman, Head of music and live performances. It’s coming to downtown Las Vegas September 23-25. We hear all about the event, why it’s important for Las Vegas, how downtown has morphed into the place to party when in town, and how you can enjoy the event with some great tips. Learn more and buy tickets: http://lifeisbeautiful.com/. Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to be answered on air to Glenn@rouse.media.  Follow Glenn @TravelingGlenn Find Dave Eisen @DavidEisen3 F

We start the show by dishing on some horrible things people do up in the air. Both Glenn and producer Jeff Polly share what they think are abhorrent and weird behaviors while traveling on airplanes. Then we explore the world of Cannabis tourism and its effect on Colorado.  Rather than sensational, it can be educational; and one company is transforming how cannabis culture is perceived. Through the Lighthouse Cannabis Project, http://lighthousecannabisproject.com/, tourists see firsthand how cannabis is grown and harvested with an extremely rare tour opportunity. What surprised us most is how normal it all seemed. They’re also partnering with governments on cannabis education as jurisdictions across the country want to learn more. But this group also owns CID Entertainment, http://www.cidentertainment.com/, and we speak with CEO Dan Berkowitz to learn more. They provide VIP access opportunities to concerts around North America, and also have a cool new business that makes them and touring musicians money while

This week we introduce you to chef Chip English, of Creative Catering Concepts and industry personality. He’s the punk rock chef that’s got plenty to say about TV food shows, Caribbean food, and what it really takes to be a chef.   William Shatner on Iron Chef: http://www.vudu.com/movies/#!overview/490670/Iron-Chef   Then we chat with Imran Jivani, General Manager at Hotel Chicago Illinois Medical District managed by Portfolio Hotel and Resorts.  We talk about catering to millennials, what guests really want and what it is like running a boutique hotel that focuses on connecting with guests.   Subscribe on iTunes: No Vacancy with Glenn Haussman   Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm   Send your comments and questions to be answered on air to Glenn@rouse.media.    Follow Glenn on Twitter @TravelingGlenn.   Follow Chip on Twitter @PunkrckChef Read more at http://novacancy.libsyn.com/#XYVPOI5YWH6rUXiw.99   Produced by Jeff Polly: http://www.endpointmultime

Today Glenn goes one-to-one with Dave Eisen, Editor-in-Chief of Hotel Management magazine (www.hotelmanagement.net). The conversation goes so long and in-depth we’re saving what we had planned for next week. Articles referenced in the show: RLHC’s newly expanded Expedia partnership goes beyond growing the brand’s rewards membership: http://www.hotelmanagement.net/operate/rlhc-s-newly-expanded-expedia-partnership-goes-beyond-growing-brand-s-rewards-membership How to win, and lose, customers in a flash http://www.hotelmanagement.net/guest-relations/how-to-win-and-lose-customers-a-flash Subscribe on iTunes: No Vacancy with Glenn Haussman  Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Find Dave Eisen on Twitter at @DavidEisen3 Send your comments and questions to be answered on air to Glenn@rouse.media.  Follow Glenn on Twitter @TravelingGlenn. Read more at http://novacancy.libsyn.com/#XYVPOI5YWH6rUXiw.99 Produced by Jeff Polly: http://www.endpointmultimedia.com/  

This week we take a dish on the oddest restaurants in the country with producer Jeff Polly. Then Glenn is down in Tampa to speak at Chesapeake Hospitality’s annual conference. With all their executives in one place, this was a great opportunity to give travelers a behind the scenes look at how the hotel business really runs from a management perspective. You’ll learn lots of fun things. See Mongolian Throat Singing here: https://youtu.be/Pw9agyd44aE Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm  Send your comments and questions to be answered on air to Glenn@rouse.media.  Follow Glenn on Twitter @TravelingGlenn. Read more at http://novacancy.libsyn.com/#XYVPOI5YWH6rUXiw.99 Produced by Jeff Polly: http://www.endpointmultimedia.com/

  New hotel construction report with Lodging Econometrics' Bruce Ford. He shares the state of the new construction pipeline, what that means to road warriors ability to experience new hotels, and what developers are thinking about. Then Glenn speaks with Hans Meyer, Co-founder and Managing Director of Zoku, a cool new hotel brand coming out of Amsterdam. By combining work and play, they have struck a nerve with this interesting new design concept that may revolutionize how you want to stay. Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Find Bruce Ford on Twitter @BFinNH, and learn more at www.lodgingeconometrics.com Send your comments and questions to be answered on air to Glenn@rouse.media.  Follow Glenn on Twitter @TravelingGlenn. Read more at http://novacancy.libsyn.com/#XYVPOI5YWH6rUXiw.99 Produced by Jeff Polly: http://www.endpointmultimedia.com/

This is going to be interesting. Glenn has his wife Helene on the show to discuss what happens when he’s out on the road. She shares her secrets gleaned from more than a decade on running the home, keeping a marriage happy and making sure the kids still relate to their dad.   Then Glenn speaks with Scott Koepf, SVP of Sales, with Avoya Travel.  They discuss the return of the travel agent, why they are so critical in the digital age and share how you can also become a travel agent; and do the job from home or on the road. Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to be answered on air to Glenn@rouse.media.  Follow Glenn on Twitter @TravelingGlenn. Read more at http://novacancy.libsyn.com/#XYVPOI5YWH6rUXiw.99   Produced by Jeff Polly: http://www.endpointmultimedia.com/

Glenn welcomes back Dave Eisen, Editor in Chief of Hotel Management (www.hotelmanagement.net) They talk about Dave’s horrible airport experience and the seeming ineptitude of an airline. Communicate is all we ask! Then they talk about NABHOOD, an African American association of hoteliers and why they are such an important organization. Then the guys dish on what hoteliers really don’t need in hotels. And we want to know your pick! You still want that bible? Then we talk to the TSA. It’s too easy to pick on these guys, so we dive deep to chat about what they are really dealing with, the organization’s evolution and future changes and how people should comport themselves in airports. Plus, we roll out a plan to encourage the hotel industry to get more people enrolled in precheck. It’s amazing, says essentially everyone.   Read the articles mentioned in the show: http://www.hotelmanagement.net/four-things-hotels-must-change-to-shave-expenditures http://www.hotelmanagement.net/operate/more-things-guests-don-t-c

Shocking RNC hotel related news. Disney alligator attack family on suing Disney. Glenn is fired up about off Strip places to visit in Las Vegas. Producer Jeff Polly joins Glenn for the first segment. Then we get serious. Glenn talks global security with Mac Segal, he’s Head of Hotel & Fixed Site Security Consulting with AS Solution (https://www.assolution.com).  We evaluate the attacks we’ve seen in Nice, Turkey and more. Can the security style adopted by Israel work elsewhere? Is it really all about the money? Find out! Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to be answered on air to Glenn@rouse.media.  Follow Glenn on Twitter @TravelingGlenn. Read more at http://novacancy.libsyn.com/#XYVPOI5YWH6rUXiw.99 Produced by Jeff Polly: http://www.endpointmultimedia.com/

This week Glenn has lots to say about F&B. He’s joined by show regular Bruce Ford, SVP at Lodging Econometrics. They discuss a customer service issue Glenn had at a hibachi restaurant with this family and wants to know your opinion. Then the guys focus on the day’s topic, eating well while traveling and on the road. How do you make sure your well fed on the road, and in airports, and on airplanes? Then Glenn speaks with Mike Whalen, founder, president and CEO of Heart of America Group. He started this company by taking over an underperforming restaurant and turned it into a major restaurant and hotel ownership group. Learn from Mike how hoteliers can sharpen their edge by focusing on how the food side of the business is managed. Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to be answered on air to Glenn@rouse.media.  Follow Glenn on Twitter @TravelingGlenn. Read more at http

This week Glenn is aggravated everyone is on vacation and he is alone on the mic for the first portion of the show. But he has plenty to talk about. First up he presents the moral dilemma created by the new book Voyeur’s Motel. He thinks it’s spying and frets about reading it and adding to the decay of society. Should he read the book, or ignore its captivating lure? What would you do? Then Glenn speaks with Sean Worker, President & CEO of BridgeStreet Global Hospitality. Glenn thinks BridgeStreet is on trend with the apartment type a variety of offerings in the middle of great neighborhoods, each geared to a different type of customer. Learn why this company is rapidly growing, how it is nothing like Airbnb and how guest psychographics affect what BridgeStreet does. This very engaging conversation will arm you with lots of sociological information regarding what today’s traveler craves. Are you the perfect customer for these apartments? Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on An

This week we introduce to Jeff Polly, our show’s producer and mastermind behind endpointmultimedia.com. The guys dish about Brexit, the wave of isolationist politics attempting to take hold and why it’s critical to support open borders. Then they introduce a new segment. Here they take a look at six critical apps you should utilize while you travel. Opera VPN: http://www.opera.com/blogs/desktop/2016/04/free-vpn-integrated-opera-for-windows-mac/   Screens: http://edovia.com/screens/   Best Parking: www.bestparking.com   CamCard: https://www.camcard.com/   Charlie: https://charlieapp.com     Then Glenn speaks with Rupesh Patel, a hotelier and entrepreneur. He shares his secrets to being successful and in life. He has multiple businesses, all while juggling hotel ownership. Here’s a couple: BedEncasements.com - Professional Sleep Protection, SmartGuests.com - Hotel Tools Rupesh & Company - Consulting   Article link: http://www.hotelmanagement.net/fear-and-loathing-america Subscribe on iTunes: No Vacancy wi

This week Bruce Ford is back to share his thoughts with Glenn. Of course, Bruce is giving Glenn hard time. Then they talk about the state of the hotel industry, an update on the Marriott/Starwood merger, hotels & airlines and their loyalty programs, airport hassles and the surge of taking the car for your summer vacation, the state of Airbnb, hating on but loving the TSA and much, much more.   Then Glenn speaks with Gary Steffen, Global Head, Canopy by Hilton. The guys talk about Hilton’s desire to introduce what they call an “accessible lifestyle brand,” the millennial mindset, the experience economy, where you’ll eventually find them, the art of creating the right design, creating neighborhood spaces, and lots of other interesting points.   Subscribe on iTunes: No Vacancy with Glenn Haussman   Send your comments and questions to be answered on air to Glenn@rouse.media.    Follow Glenn on Twitter @TravelingGlenn. Read more at http://novacancy.libsyn.com/#XYVPOI5YWH6rUXiw.99   Produced by Jeff Polly: ht

This week Glenn is flying solo again as his schedule has been wackier than normal. This week he’s in Bend, OR, sharing mega trends with a hotel ownership group. And that’s making him think about loyalty. Is loyalty a two-way street or are brands abandoning their ability to be loyal to the travel customer? Glenn examines this topic and warns airlines and hotels they may lose a critical piece of business by focusing too much on the bottom line and not enough on customers. Then Glenn has a great conversation with John Cohlan, CEO of Margaritaville Holdings. They talk about the legend behind the brand, Jimmy Buffet, and musician managed to became the centerpiece of a branding empire. Buffet is the ceremonial figurehead of a major lifestyle trend, and Margaritaville is leveraging this opportunity to add hotels and resorts to a portfolio that includes restaurants, a beer, music and much more. It’s an amazing story you won’t want to miss hearing. Subscribe on iTunes: No Vacancy with Glenn Haussman Send your comment

This week Glenn introduces you to Bruce Ford, SVP Business Development with Lodging Econometrics (http://www.lodgingeconometrics.com/). This guy knows everything about every hotel project being built, planned or renovated in the universe. But he's also a good friend to Glenn and serves as the perfect foil. You will love the banter while you learn about what is happening with the creation and development of new hotels. Then Glenn has a great conversation with Steve Belmonte, CEO with Vimana Franchise Systems(Vimanafs.com). This executive has seen some amazing happenings during his many decades in the hotel industry. We talk about what the business was like back in the 70s and 80s, hear stories from his days running Ramada Hotels and creating some legendary advertising featuring Saturday Night Live claymation alum Mr.Bill, and what he thinks of the current and future of this business. Subscribe on iTunes: No Vacancy with Glenn Haussman Send your comments and questions to be answered on air to Glenn@rouse.media

This week Glenn introduces you to Dave Eisen, Editor in Chief of Hotel Management (www.hotelmanagement.net). They talk about many topics including Delta’s inability to learn Glenn's email address, what is the Asian American Hotel Association (AAHOA) and how did they manage to become a group that owns more than half of all hotels in the country, major political issues affecting the hotel business, Glenn’s love of Indian buffets at hotel industry events, upscale hamburger franchises, and lot’s more. Then Glenn talks with Adrian Kurre, Global Head of Homewood Suites and Home2 with Hilton, Hilton Worldwide. They talk about the extended stay industry, why these hotels are so, finding creativity in your career, hot or cold hard-boiled eggs and problem solving, and how to keep an exercise regimen on the road, creating a great work environment, increasing guest satisfaction by turning the transactional into the experiential. Send your comments and questions to be answered on air to Glenn@rouse.media.  Follow Glenn on

Welcome to the first ever episode of No Vacancy, the travel industry’s most exciting podcast. No Vacancy is a fun, fast paced genre bending program mashing up and erasing the lines between the consumer and trade worlds. Host Glenn Haussman is a well know hotel and lodging industry personality, industry speaker, writer, consultant and editor at large with Hotel Management (HotelManagement.net), where he writes two columns a week.  Though this is a new show, he had five years’ experience behind the mic. On this first episode, Glenn tells us a little about what to expect with No Vacancy. Then he opines on the hotel industry’s misguided infatuation with millennials, and how as a Gen X member he feels ignored. Very sad! Then Glenn chats with David Downing, Executive Director, Visit St. Pete/Clearwater - ‎Visit St. Pete Clearwater. They discuss how this market has become one of the hottest tourist destinations globally. But more importantly, they delve into the strategy that got them there in the first place. If yo