Secrets Of The Top 100 Agents

When Amanda Coles made the risky move to leave behind a long-running career in marketing, not only did she jump careers — she also chose to become the captain of her own ship. The principal of Stone Real Estate Glenorie/Wisemans Ferry sits down with Grace Ormsby and Sadhana Smiles to talk about how she and her husband made the brave decision to become the owners of an independent real estate agency five years ago. With the husband-and-wife duo set to enter a new market under a network, Amanda explains why they made the switch from being a stand-alone brand and unpacks the strategic decision-making process behind every venture they undertake, before talking about the direction she wants to take the business towards as she leads it at the helm. In this episode, you will hear: The importance of attracting the “right agent” to your business Why marketing is important when expanding your area of operations How to grow your business strategically Make sure you never miss an episode by subscribing to us now on Ap

Establishing a standalone agency can be daunting, more so in the competitive market of Sydney’s upper-north shore, but Sash Aptaker believes there are certain factors that can help any brand stand out from the crowd. In this episode, the founder of Sash Aptaker & Associates sits down with Grace Ormsby to talk about how his life experiences and his career journey brought him full circle to his “first option” — the world of real estate. While Sash acknowledged that fear is a constant companion when taking on new ventures, he explains how rising above one’s apprehensions is vital to drive growth before talking about his plans for his business in the coming months.  In this episode, you will hear about: The importance of “doing the hard work” How agents can “level up” by leveraging available resources  Why it’s important to value your personal brand

Whether it’s working in sales, property development or retail, Deirdre McTiernan attributes her success to following a  fundamental belief: treating others the way she wants to be treated. The Perth-based agent, who recently joined the ranks of RE/MAX Extreme team, sits down with Grace Ormsby and Sadhana Smiles to reflect on how certain circumstances throughout her life and career aligned at the right moment and helped to pave the way to a successful career in real estate. Now embarking on the journey to eventually own her own business, Deidre talks about the lessons she brings from her past work experiences, and why it's important to provide a standout service to every client you encounter before touching on her future plans.  In this episode, you will hear: The importance of nurturing business relationships How having the right support system can help drive career growth  Why there is no one-way track to finding your own version of success Make sure you never miss an episode by subscribing to us now on

Creating your own mark in a leadership role is no easy task, but Nicole Prime believes that the true measure of a leader lies within the success and synergy of a team. The top-ranking agent who recently joined McGrath St Kilda office as a principal, sits down with Grace Ormsby to talk about how her love for interacting with people and the community, combined with her goal of achieving financial independence, led to a long-time career in the real estate industry.  She also talks about how leadership is a process of “natural progression”, why it’s important to set up your employees for success, and how leading from the trenches can help unite and drive a team to head towards the “right direction”.  In this episode, you will also hear:  The importance of having a good relationship with your mentors  How to transition from a sales position to a leadership role  Why communication is key to team synergy Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? S

Jackie Wang thought her real estate job would be a two-year gig at most, but it ultimately led her to discover a career that she could see herself doing every day. The Ashfield-based agent, who recently joined the ranks of Hudson McHugh, sits down with Grace Ormsby and Sadhana Smiles to talk about how her experience across several industries, including tax, accounting, marketing, and hospitality helped provide the right building blocks for her career in real estate. With communication being the foundation of any solid business relationship, she also explained how her multilingualism helped her to break language barriers and helped her service multicultural clients in order to deliver the best results before sharing how she plans to take her already stellar career to the next level.  In this episode, you will also hear: Why being ‘too honest’ can be beneficial to involved parties in a real estate transaction The importance of recognising the boundaries of your capabilities How to build a strong rapport with

Having previously spent time at national brands such as Raine & Horne and Elders, Andrew Brien is no stranger to big business. But his newest challenge sees him operating on a different scale, having moved into the role of general manager and principal at northern NSW’s Dougherty Property. The industry veteran — who also touts career experience as a chef — looks back on the winding road that led him to his latest role, and shares his myriad of motivations that prompted the career shift back “home”. In this episode, you will hear: - Why a leader shouldn't stay too long - How real estate agencies can look outward for recruits - What local businesses can teach corporate (and vice versa) Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions

When faced with a life-changing diagnosis, Jessica Giampetrone believed that she only had two options: to let it overtake her or for her to overcome it. A year later, not only did she triumph over adversity — she is now set to live her legacy. The director of the newly launched Coronis Templestowe sits down with Grace Ormsby and Sadhana Smiles to share how a breast cancer diagnosis in February 2022 became the fire that ignited her drive to find her higher purpose in life and led her to embark on a 12-month journey to become a business owner. Now at the door of a new chapter in her life, one that is filled with hope and limitless possibilities, Jessica underlines the importance of taking the risks that are necessary for growth, shares why she believes challenges can be turned into opportunities before sharing the major lessons she gleaned from her extraordinary journey.  In this episode, you will hear:  The importance of having a solid business plan  Why ‘empathy’ should not be left outside the office do

Proptech Pulse returns for 2023 with Seth Watts, the co-founder of CampaignAgent. The leader in Pay Now, Pay Later technology sits down with host Grace Ormsby to discuss his business’s humble beginnings and its amplified role in a changing market. Seth shares how CampaignAgent manages the role it plays as an in-between for both consumers and agents and explains why it is important to help customers understand the market. In this episode, you will also hear: Why this market isn’t like 2019 What CampaignAgent is focused on in 2023 What’s next for the Buy-Now-Pay-Later space Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to the show, em

With 2023 shaping up to be a “challenging” year, Maria Milillo contends there is no better time than now to rethink the property management space by embracing changes that will benefit not just businesses, but the industry as a whole. The head of property management at Raine & Horne talks about the different bugbears that property managers are facing in the current market, including a rental crisis, increased pressure from tenants, as well as feeling undervalued in their work, before explaining why businesses need to tackle these issues head-on. She also talks about why property management can be “a rewarding” career choice for agents and how “going above and beyond” for prospective tenants can open up opportunities.  In this episode, you will hear about: The culture-cultivating strategies to recruit and retain property managers How businesses can be cyber safe in the face of rising threats of data breaches  Why business leaders must prioritise the mental health of their property managers Make sure you

With January half gone, join host Grace Ormsby and fellow REB journalist Kyle Robbins for this editorial catch-up edition of the Secrets of the Top 100 Agents show, where the pair sit down to discuss the whirlwind beginning to the year in property and how it may shape the coming months. Reflecting on the stories that characterised 2022’s conclusion, the pair then look ahead to the year and predict the biggest stories that could dominate the remainder of 2023. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.

Looking to take your business to the next level in 2023? Consider taking a leaf from Su Reynolds’ playbook — which puts culture at the heart of its success. The director, sales and chief cultural officer of First National Byron Bay recalls how the onset of the pandemic became an opportunity for their business to not only strengthen their workplace culture but also boost their ties with their clients and community. Su, who ranked 16 in REB’s Top 50 Women in Real Estate 2022, further explained how fostering positivity and keeping communication lines can improve employee morale, encourage equitable workplaces, and ultimately drive strong financial results for the business. She also talks about the changes that the Byron Bay market has seen over the last few years before touching on the business’ next steps in the coming 12 months.  In this episode, you will hear about: The importance of leaders being proactive in sustaining a healthy business culture How to adapt to rapid shifts in market trends  Why it’s impor

It’s been a bumper 2022 for the industry, and Hayden Groves is here to help us wrap up this “extraordinary year”. The president of the Real Estate Institute of Australia (REIA) and director of dethridgeGROVES talks about the factors, events, and trends that changed the real estate game in the past 12 months.  While Hayden acknowledges that the market is entering a transitional period, he also raised that progress has been made on several fronts and explains why 2023 presents a good opportunity for the industry to drive change for the better. In this episode, you will hear:   The regulatory changes and rollouts across the country that affected the real estate market   Why the property market will remain strong in 2023     How agents can better adapt to the changing market conditions Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and follo

In this year-end episode of the Secrets of the Top 100 Agents, host Grace Ormsby is joined by fellow real estate journalist at Momentum Media, Kyle Robbins, to discuss the biggest real estate industry stories that captured our audience’s attention in 2022. As we count down to 2023, the duo unpacks the year that was riddled with spotlight-grabbing headlines, including The real story of The Block 2022, controversial court cases such as Warning issued as legal disputes over commission crank up and Property manager faces court over alleged referral fee scheme,  as well as RBA’s much-awaited May cash rate decision.  In this episode, you will also hear: What trends emerged and dominated the industry in 2022? The top predictions for the real estate market 2023 How succession planning is becoming a norm among businesses To read the other top stories discussed in this podcast, see the links below.  Also, don’t forget to share your favourite story/podcast in the comments!  Philip Webb Real Estate joins forces w

In this special episode of Secrets of the Top 100 Agents, shadow minister for cyber security and shadow minister for countering foreign interference, Senator James Paterson joins Phil Tarrant (director - Momentum Media) and MAJGEN (retired) Dr Marcus Thompson to discuss the regulatory impediments preventing Australia from becoming a leader in cyber security.   The group begins the podcast discussing the cyber security threats facing Australia and the role of the Australian Security Intelligence Organisation (ASIO).   Senator Paterson then details how foreign interference and espionage have overtaken terrorism as the primary security concern for Australia.   The team wraps up the podcast in outlining the importance of attracting the right talent with the right skills to power Australian cyber security businesses.   Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network)

What words can describe 2022? No matter how the last 12 months unfolded, Andy Reid advised agents not to leave the lessons learned on the table when the new year comes around. The director of Apollo Auctions Victoria recaps the year that was “interesting” and “hectic”, discusses why his biggest achievement was to “take himself more seriously”, and explains why agents should view their mistakes as excellent learning opportunities. Looking ahead into 2023, Andy also explains why the industry must not just go back to basics but rather apply the fundamentals to better work within the new market dynamics before unpacking the importance of agents not fanning the flames of fear brought on by doom and gloom headlines and instead focusing on helping clients find “the light at the end of the tunnel”.  In this episode, you will hear about: Why summer will be the “new spring selling season”  How agents can leverage the holiday season to get ahead of the game  The importance of giving back to the community Make sure y

Phil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. It’s been a huge 12 months for the real estate sector. With Christmas just over a week away, Tom and Phil begin the wind-down into the summer period and deliver some festive cheer. Thank you to all our listeners who have tuned in for a year of lively debate and speculation. Tom and Phil will be back bigger and better in 2023! Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights. 

Has the real estate industry really changed over the last 50 years? At the heart of it, Charles Tarbey says that professionalism is still the name of the game. In this episode, the chairman of Century 21 Australia shares how a chance invitation brought him to the doorsteps of a real estate career and explains his working ethos that “money will find you” by building the right skills, knowledge and relationships to provide the best service to clients. While he acknowledged that the real estate industry and its inner workings have changed over the years, Charles talks about how the essence of good old-fashioned methods can be transferred and improved by technology before sharing the invaluable lessons he learned as an agent, as a business owner and as a leader.   In this episode, you will hear about: How “systems run the business and people run the systems”  The aspects of growth that businesses should focus on  Why perspective is important when operating in the real estate industry Make sure you never miss an

What does the future of real estate recruitment look like? According to Kylie Walsh and Anna Egri, addressing the pain points involved in the process is key to ushering in a new era in the hiring space. In this episode of the REB Business Empowerment Showcase, host Grace Ormsby is joined by Kylie Walsh and Anna Egri, the originators of the brand-new tech platform Recruit RE.| With over 35 years of experience between them, Kylie and Anna unpack the different bugbears that they have encountered in the real estate industry recruitment space, which are not only hurting businesses but also poses risks for clients. By providing a purpose-built platform, the duo are looking to create a “home” for both employers and employees during the recruitment process.  Tune in to find out: Why it’s important to “pitch for people like you pitch for property”  The benefits of a personalised and tailored approach to recruitment How businesses can win the talent war  To learn more about Recruit RE, check out their website here.

Phil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. As Christmas draws ever closer, Tom and Phil sit down to consider “the year that was”, before turning their attention to what’s still to come in 2023. Classifying the current real estate market as “strong” even with the recent softening seen Australia-wide, the pair consider the ramifications of a changing marketplace on the profession and allied industries. The pair also unpack the very real risks associated with cyber security — or a lack thereof.    Tom then finishes off the episode by offering up his own predictions for the new year and what the real estate profession can and should expect from 2023.  

Rapidly shifting market conditions in 2022 may have caught some agents off guard, but this is not Edward Lim’s first rodeo in rough waters.  In this episode, the sales consultant for LJ Hooker Victoria Park and REB’s #5 Dealmaker for 2022 shares how he built his network from the ground up after making a life-changing career switch from being an engineer to a real estate professional and talks about how he managed to not only survive but thrive in softer market conditions.  He explains why a “go big or go home” mentality is key to perfecting one’s craft and unpacks how perseverance — along with a “don’t give up” attitude — can set up agents for success.  In this episode, you will hear about: The three transaction areas agents must focus on. What preparations must be done to ensure strong service delivery. Why it’s important to have a good system in place. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a rev