Cio Talk Network Podcast

Wouldn't it be great to have a crystal ball that would warn us when our business critical application performance was starting to slip? Unfortunately, we can't predict this and when it happens, we engage in finger pointing matches, nerve racking troubleshooting exercises, and sometimes end up losing internal/external customer goodwill. What combination of tools and other elements need to be in place, in order to keep application performance on track and predictable, monitor it, and more importantly, get it back on track quickly if it slips? Guest 1: Paul Czarnik Title: Senior Vice President and Chief Technology Officer, Compuware Guest 2: Wes Wright Title: Vice President and Chief Technology Officer, Seattle's children hospital For more details and related content: https://www.ciotalknetwork.com/improving-application-performance-management

As an I&O (Infrastructure & Operations) leader, do you know how to get the most bang for your buck, out of you data center and end user computing environment without sacrificing performance or reliability? Are you able to make your business leaders see servers, storage, PCs, or switches as more than capital expenses? Do you know how to run an efficient and effective helpdesk? ...Or, run support and configuration management functions on a shoestring budget? What does it take to be an IT I&O rockstar? Guest 1: Bill McCorey Title: Vice President of Global Infrastructure, IBM Guest 2: Jim Fortner Title: Vice President of Global Business Services, IT Development & Operations, P&G Guest 3: Vittorio Cretella Title: Vice President – Chief Technology Officer, Mars IS For more details and related content: https://www.ciotalknetwork.com/are-you-a-rockstar-it-io-leader

The Application Development function is fraught with challenges, complexities, and can require hard-to-find resources. So, does it make sense to keep this function in-house? If you do outsource, why do only partial outsourcing? How would you plan and execute the complete outsourcing of an Application Development function? Guest 1: Ben Trowbridge Title: Founder and Chief Executive Officer, Alsbridge Guest 2: Laurent Rotival Title: Senior Vice President and General Manager, GE Healthcare IT For more details and related content: https://www.ciotalknetwork.com/is-an-in-house-application-development-org-necessary

Whatever comes, economic recovery or misery, what priorities will be on a CIO's 2010 agenda to make their IT more strategic to their business? What new technologies will be key to this mission? Guest 1: David S. Kaufman Title: Senior Vice President and Chief Information Officer, ARAMARK Guest 2: Eric Dirst Title: Senior Vice President and Chief Information Officer, DeVry Inc. For more details and related content: https://www.ciotalknetwork.com/priorities-for-a-cios-2010-agenda

The holy grail for IT leadership is Business/IT alignment. Perhaps if IT leadership took a step back and focused instead on converging Business and IT strategy, business alignment would become a moot point. Has business and IT strategy convergence ever really been tried? If so, did it work? What were the challenges? Guest: Arshele Stevens Title: Chief Information Officer, Board of Education, City of Chicago For more details and related content: https://www.ciotalknetwork.com/businessit-strategy-align-or-converge

Most organizations use some form of SaaS. In the brave new world of cloud computing, what are the solutions and challenges to integrating two disparate data sets? How do we marry "data from somewhere else" with "our data here"? Guest 1: Gaurav Dhillon Title: Chairman, and Chief Executive Officer, Snaplogic Guest 2: Jeff Chapman Title: Head of Technology, ING Direct For more details and related content: https://www.ciotalknetwork.com/cloud-and-data-integration-an-unsolved-problem

What is "Business intelligence" for, if not to give a company a competitive edge? What's the state of competitive BI today? Have enterprises been able to fully exploit BI for all its promised potential or has it turned out to be more difficult in execution then expected? Have there been any breakthrough innovations to better identify and develop opportunities for a competitive edge? Besides the tools, what else is needed for BI to become “competitive” BI? Guest 1: Don Campbell, Title: Chief Technology Officer, Analytics and Performance Management, IBM Guest 2: Stephen Brobst Title: Chief Technology Officer, Teradata Corporation For more details and related content: https://www.ciotalknetwork.com/delivering-smarter-more-competitive-bi

IT leaders are used to thinking of IT governance as a way to optimize IT to create and deliver value. However, when economic times turn tough there is a tendency to see it as a cost and a budget item to be cut. What if that thinking is wrong? What if IT governance could help us to avoid costly mistakes and actually save money in the long run? Guest 1: Emil G. D'Angelo, , Guest 2: Dr. Melodie Mayberry-Stewart, Ph.D. Guest 3: Hardik Bhatt Guest 4: Jeanne W. Ross For more details and related content: https://www.ciotalknetwork.com/it-governance-also-offers-business-survival

In troubled economic times, organizations tend to cut their IT budgets to reduce the risk of losing sustainability. However, unbridled IT cost cutting could actually increase risk by cutting the critical funds IT needs to help sustain business strategies and run IT. Because such cost cutting affects not only the IT function but the whole enterprise, where should an IT leader draw the line? Guest: Robin Arendt Title: Chief Information Officer, Zurich North America Commercial For more details and related content: https://www.ciotalknetwork.com/cutting-it-costs-vs-increasing-organizational-risk

Since IT supports the business functions needed to execute business strategy, wouldn't IT be a powerful ally in minimizing business risk? Is there any way IT could help identify risks ahead of the curve so they could be dealt with before they become serious issues? What kinds of risks could IT best help tackle? Guest 1: George Westerman Title: Research Scientist in the Center for Information Systems Research, The MIT Sloan School of Management Guest 2: Richard Hunter Title: Group Vice-President and Gartner fellow, Gartner Executive Programmes Guest 3: Scott Gibson Title: Chief Information Officer & Senior Vice President of Distribution, Best Western International For more details and related content: https://www.ciotalknetwork.com/can-business-harness-it-to-minimize-risk

No one is secure from the relentlessly morphing and multipronged threats facing the Internet. These threats are real and must be met with a cohesive and collaborative effort from both public and private sectors to increase security. What are the current R&D priorities on security, and what programs have been implemented? What can we understand about the road ahead which would help us to more effectively meet this menace? Guest 1: Richard (Dick) C. Schaeffer, Jr Title: Information Assurance Director, National Security Agency (NSA) Guest 2: D. James Bidzos Title: Chairman of the Board of Directors, Executive Chairman, VeriSign, Inc. For more details and related content: https://www.ciotalknetwork.com/cyber-security-priorities-the-road-ahead

There are risks inherent in all new technology. Sometimes these risks get blown out of all proportion in comparison to the advantages these new technologies can offer. Rather than letting our worse fears keep us from exploiting these new technologies for the advantages they offer, what steps should IT leaders take to balance their use against their risks, to deliver these new technologies and the value they provide. Guest 1: Lieutenant General Harry D. Raduege Jr. (USAF, Ret) Title: Director, Deloitte & Touche LLP Chairman, The Deloitte Center for Network Innovation Guest 2: Mark Weatherford Title: Director and Chief Information Security Officer (CISO), State of California Office of Information Security Guest 3: William F. Pelgrin Title: President and CEO, Founder and Chair, Center for Internet Security (CIS), Multi-State Information Sharing and Analysis Center (MS-ISAC) For more details and related content: https://www.ciotalknetwork.com/cyber-security-realistically-handling-the-risk-of-the-new

While each state has its own technology issues, they all face similar internal problems related to cyber security. There is also a need to create a secure collaborative cyber environment among all states. What are the common current gaps each state faces with regards to internal cyber security? Are state administrations giving cyber security the kind of priority and resources needed to properly secure state and national cyber space? In what ways are states handling or not handling cyber security properly? Guest 1: Doug Robinson Title: Executive Director, NASCIO Guest 2: Chris Buse Title: Chief Information Security Officer (CISO), State of Minnesota For more details and related content: https://www.ciotalknetwork.com/whats-the-state-of-state-cyber-security

IT leaders are getting aggressive about innovating and creating top line growth! So, what about optimizing IT product/services procurement and minimizing costs to the nth degree? This should, in theory, maximize profits, right? But what Will we have to give up or compromise on to do this? Guest 1: Rich Adduci Title: Vice President and Chief Information Officer, Boston Scientific Guest 2: Tony Young Title: Chief Information Officer, Informatica For more details and related content: https://www.ciotalknetwork.com/is-walmarting-it-a-good-idea

The harsh new business world of globalized competition, economic contraction, and technological change are forcing businesses everywhere to transform themselves by expanding their boundaries, consolidating their business interests, or reinventing themselves. In what situations is IT the helper, and in which should IT be the leader and driver? How does IT help or lead business transformation? Guest 1: Russ Bostick Title: Executive Vice President Technology and Operations, Conseco Guest 2: Paul Gossen Title: Business Transformation Expert, American Express For more details and related content: https://www.ciotalknetwork.com/it-business-transformation-helper-or-driver

IT budgets in Healthcare have always been too meager. Finally there’s more money! But while IT leaders in healthcare now have a whopping $19 Billion reward, they face the equally daunting task of computerizing medical records. The problem of updating medical records to digital has been a chronic issue for years. In addition to money, what exactly does IT leadership need to make this work? Guest 1: Tim Zoph Title: Senior Vice President, administration and Chief Information Officer, Northwestern Memorial Hospital For more details and related content: https://www.ciotalknetwork.com/heres-19-billion-now-make-healthcare-it-work

The introduction of a new IT technology imposes risks: Political risks to champions within the IT organization; business risks that vary based on how invasive or intrusive are the changes it imposes on business; and financial risks as regards its implementation and ROI. How does an IT leader successfully manage these risks to reap the benefits that drove the adoption of the new technology? ...Or, how does he quickly identify a boondoggle, and pull the plug! Guest 1: Tom Clewett Title: Vice President IT Enterprise Solutions, Exelon Corporation Guest 2: Urs Fischer, CISA, CPA (Swiss), CIA Title: Lead Developer, ISACA.org's Risk IT framework Vice President and head of IT governance and risk management, , SwissLife Group For more details and related content: https://www.ciotalknetwork.com/managing-risk-to-reap-the-rewards-of-new-technology

Higher Ed will play an important role in paving the way to a successful tomorrow for the US. We need to deliver world class higher education on a shoe string budget to new generations of students and retain them through innovating programs and services. Can IT come to rescue? Guest 1: Dr. Timothy Chester Title: Vice Provost and Chief Information Officer, Pepperdine University Guest 2: Matthew Jett Hall Title: Associate Vice Chancellor, Information Technology Services Associate Professor of the Practice of Computer Science, Department of Electrical Engineering and Computer Science Infrastructure, Chief Information Architect, Infrastructure, Vanderbilt University For more details and related content: https://www.ciotalknetwork.com/managing-higher-ed-complexity-thru-it-to-deliver

At many times IT leaders may go with a *generic* IT solution rather than a branded focused custom IT solution, built to specific business requirements with corporate strategy in mind. While we pay lip service to Business-IT alignment and innovation mantras, are we truly contributing to making alignment and innovation a reality when we settle for the easier path of least resistance and the status quo? Guest 1: Charles A. Bremer Title: Vice President, Information Technology, Ameren Corporation Guest 2: William Bryan Title: Chief Information Officer, State of Missouri Guest 3: Doug Ross Title: Vice President, Chief Technology Officer, Western & Southern Financial Group For more details and related content: https://www.ciotalknetwork.com/generic-vs-branded-it

They are highly mobile and demand constant connectivity. They desire personalization and choice in whatever they do. They work to live, not live to work. They don't like being paged at 2 am. They change their jobs very quickly. Who are “they”? We’re talking about Gen-Y which is soon to become the bulk of the IT workforce and our future IT leaders. Will we be ready for this IT workforce transformation? Will *they* still be able to deliver IT as expected? Guest 1: Timothy Kasbe Title: Senior Vice President and Chief Information Officer, Sears Holding Corporation Guest 2: John P. Gillispie Title: Chief Operating Officer, Iowa's Information Technology Enterprise Office, CIO, State of Iowa, Former President of NASCIO For more details and related content: https://www.ciotalknetwork.com/the-y-factor-is-it-ready-are-cios-ready