Lead From The Heart Podcast

Esther Wojcicki knows what it takes to raise successful children. Her daughter, Susan, is the CEO of YouTube. Janet is professor of Pediatrics at the UC San Francisco Medical School (and A Fulbright scholar). And Anne is co-founder & CEO of DNA testing company 23andMe. If any of us were to guess how Esther influenced […] The post Esther Wojcicki: How To Raise Successful People appeared first on Mark C. Crowley.

When researchers tell us employee engagement is especially low, they’re almost always referring to American businesses. But as distressing as engagement is in the United States, the truth is it’s far worse in Europe and the UK – a fact this podcast is dedicated to exploring. Just a few days before this interview with Dan […] The post Daniel Cable: How To Ensure Your Employees Come “Alive At Work” appeared first on Mark C. Crowley.

Pick up any business magazine today, and it won’t take you long to find an article that features the phrase, “according to Gallup research.” And whether that article is about workplace management, the future of work or how to most effectively lead a team of millennials, the studies to which the author will be referring […] The post Jim Harter: Gallup’s Chief Scientist Discusses His #1 Bestseller, “It’s The Manager” appeared first on Mark C. Crowley.

Over a span of only a couple of decades, we’ve witnessed entire industries get wiped out by digital disruption – advances in technology that have decimated traditional business models while ushering in new & previously unimaginable ways of delivering the same service. Very often, the innovators had never been previously seen as being either a […] The post Gerald Kane: How To Prepare For The Digital Disruption Headed Your Way appeared first on Mark C. Crowley.

In their new best-selling book, “Nine Lies About Work,” co-authors Marcus Buckingham (“First Break All The Rules”) & Cisco’s Director of Leadership, Ashley Goodall prove that many of the basic truths we’ve long believed about work are actually lies. As examples of our faulty assumptions, we believe the best people are well-rounded & that employees crave feedback. […] The post Ashley Goodall: Nine Lies About Work appeared first on Mark C. Crowley.

Gallup research shows 75% of people quit their jobs in response to a bad manager. 65% of Americans say they’d rather change their boss than get a pay raise. Global surveys report a staggering 70% of employees aren’t engaged at work – and only 4% of these employees had anything nice to say about their […] The post Tomas Chamorrow-Premuzik: Why Do So Many Incompetent Men Become Leaders? appeared first on Mark C. Crowley.

When we consider the future of our careers, most of us fully realize that the only way we can ensure our continued relevance & viability is by learning & growing. We know we have a need to get increasingly better at our existing jobs while, at the same time, preparing ourselves to do entirely new […] The post Brad Staats: A Framework For Staying Relevant In A Rapidly Changing World appeared first on Mark C. Crowley.

Harvard Business School professor, Amy Edmondson, is one of the world’s top experts on building highly cohesive, cooperative and productive teams. And much of her expertise comes from her decades of research into “Psychological Safety,” recently confirmed by Google to be the single most important quality found in all super-achieving groups. Simply put, psychological safety means that […] The post Amy Edmondson: Why Psychological Safety Breeds Exceptionally High Performing Teams appeared first on Mark C. Crowley.

We all know the primary reason companies go into business is to make money. But is it possible for organizations to thrive financially while also doing good in the world? USC Marshall School of Business Professor Emeritus, Jim O’Toole spent ten years researching companies that were founded with the uncommon ambition of driving profits – while […] The post James O’Toole: Leadership Lessons From The Enlightened Capitalists appeared first on Mark C. Crowley.

There’s a longstanding taboo against displaying emotions in the workplace – and it’s based on the idea that we make our best business decisions when we keep feelings and intuition out of the mix. But the time has come for us to directly question these longstanding beliefs about human effectiveness – and challenge the notion […] The post Liz Fosslien: The Future Is Emotional appeared first on Mark C. Crowley.

If you’d invested $1,000 in Netflix stock just a dozen years ago, you’d have $90,000 today – quite an extraordinary return from a company that fearlessly took on the Goliath, Blockbuster Video, and won – and today has 137 million customers worldwide. It wasn’t all that long ago that Netflix was shipping out a million […] The post Patty McCord: Parting Ways With Traditional Leadership Rules Is How Netflix Built It’s Hugely Successful Culture appeared first on Mark C. Crowley.

With people living longer than ever – and therefore wanting to work longer – a big question many workplace leaders are asking themselves today is whether workers in their 40’s, 50’s and 60’s can remain relevant in our rapidly changing digital world. If you have even a tinge of gray in your hair, you’ll be […] The post Chip Conley: How To Create A Thriving Multi-Generational Workplace appeared first on Mark C. Crowley.

Not since 1974 when Studs Terkel published his groundbreaking book, “Working,”has anyone performed a deep dive into the modern-day work experience. But with automation and digitalization poised to radically change our workplaces in the very near future – along with the jobs we all do – Boston University journalism professor, Ellen Rupell Shell spent the […] The post Ellen Ruppel Shell: How To Sustain Your Career Once Technology Changes Or Eliminates Your Job appeared first on Mark C. Crowley.

HOW DOES A LEADER TAKE THEIR TEAM FROM GOOD TO GREAT? Georgetown University business school professor, Christine Porath says we won’t make that leap until we address the incivility that’s taken over our workplaces. In preparing for her recent TED Talk that’s had nearly one million views so far, Dr. Porath asked 20,000 employees around the world […] The post Dr. Christine Porath: Workplace Incivility Requires A Leadership Fix appeared first on Mark C. Crowley.

Is it possible that you have a pattern of behavior or a personality trait that greatly limits your effectiveness as a person and as a leader? Could you have an unconscious way of acting – particularly under stress – that unwittingly thwarts your dreams of moving up the ladder? If you consider yourself part of […] The post Dr. David Dotlich: Why Leaders Fail: The Top Behaviors That Can Derail Your Career appeared first on Mark C. Crowley.

More than anything else today, what people want from their employers & leaders is to be given a safe & respectful place in which to work. That’s the conclusion of new Pew research which shows 89% of American workers rank these needs highest. Yes, employees also expect their leaders to be honest, ethical – and […] The post Erica Keswin: How To Design A Workplace That Is Good for People & Great for Business appeared first on Mark C. Crowley.

While we might consider the time in which we’re all living a more enlightened age, the word “heart” still carries a lot of negative associations when it comes to workplace leadership. Tied to traditional leadership wisdom, we cling to the belief that caring and supportive management is an inherently weak idea that cannot drive productivity – […] The post Rollin McCraty: Why The Heart Is The Driver Of Optimal Human Performance appeared first on Mark C. Crowley.

Hear the word “rebel” & we immediately think of troublemakers & outcasts – people who end up with bad reputations for being non-conformists. But after a decade of studying rebels (especially rebel leaders), Harvard Business School Professor, Francesca Gino says we’ve got it all wrong. In her New York Times bestselling book, “Rebel Talent: Why […] The post Francesca Gino: Why It Pays To Break The Rules In Life, Work & Leadership appeared first on Mark C. Crowley.

In 2012, Gallup made the startling announcement that employee engagement across the globe was in crisis.  We learned that only 30% of American workers were fully committed in their jobs – and the numbers were even worse in most other countries. So here we are six years later and we’re left to wonder: “Has engagement […] The post Jim Harter: Gallup’s Chief Scientist Explains Why Employee Engagement & Caring Cultures Differentiate Thriving Organizations appeared first on Mark C. Crowley.

If you have the chops to get accepted into an elite MBA Program at a school like Harvard, Wharton or Yale, you pretty much know that the next two years of your life will be devoted to mastering left-brain coursework – classes in analytics, statistics, accounting, economics, finance and the like. But a few years ago, top […] The post Leah Weiss: Why A Class On Mindfulness & Self-Mastery Is Now Stanford Business School’s Top Elective appeared first on Mark C. Crowley.