Fm Evolution

Shownotes:(0:39) Introducing Jim Robinson(1:51) Defining the Great Resignation(4:06) The Shift in Company Culture(6:04) Schedule Your Priorities(10:12) Sacrificing Playtime and the Generational Gap(14:20) Leading a Team into Good Mental Health(22:00) The Habits That Change You(24:37) Advice and Closing RemarksLinks:Shawn BlackJim RobinsonQuotes:"You've got to keep [your employees] engaged. They're not going to leave if they find some loyalty and develop the loyalties." (3:17) - Jim Robinson"If you have a company that has the Great Quitters, then I can probably show you a company that doesn't have a lot of time and effort spent on their employees." (5:10) - Jim Robinson"Care about people...spend time with them, help them get through their tough times. You've had tough times, I've had tough times, somebody was there for us." (15:59) - Jim Robinson

Shownotes:(1:46) Introducing Chris Bunch of Pride Industries(5:21) Military Service and FM (6:55) What Are You Reading?(8:28) Unemployment of Adults with Disabilities (13:28) Workforce Retention(18:48) Corporate America Hiring Practices(23:31) Is PRIDE the Solution to These High Turnover Rates(30:34) Education and Workers with Disabilities(35:23) Closing RemarksLinks:Shawn BlackChris BunchPRIDE IndustriesBooks:Good To GreatQuotes:"It's great to be part of a team [where] you're not just there to provide an outstanding service delivery. You're out there to have a social impact on somebody's life." (5:11) - Chris Bunch"I​f you don't want to choose to be the best, [then] maybe it's not something you should be doing." (7:19) - Chris Bunch"Some people in the custodial space, as an example, experienced 300% turnover a year. And that's actually probably only increased under the COVID period because to be honest, hourly wages have gone up at a rapid pace, right? For the first time in the history, the hourly employee h

This week, our leadership series continues with fan-favorite guest Jim Robinson. As an author, certified business coach, speaker, philanthropist, and CEO/President of CGP, he always has a plethora of wisdom and knowledge to share on these episodes. Our leadership series seeks to tackle the questions which lead to personal and professional growth. The topics range from cultivating core values to simplifying workload with technology to the importance of prioritizing home and family life.Thanks for tuning in!

 Shownotes:(1:42) Introducing Suri Suriyakumar CEO of Arc Facilities, and Randy Olson of Pro FMI(4:44) What are you Reading?(7:57) The Three Biggest Challenges FM Face in 2022(15:00) The Great Retirement and The Skills Gap(18:10) Turning a Labor Shortage into Opportunities(21:48) Credential Courses to Support Technological Advancements (24:49) The Ease of AI and Machine Learning (31:00) Advice For 2022(33:09) Wrap Up Links:Shawn BlackProFMRandy OlsonSuri SuriyakumarArc FacilitiesArcFacilities.comBooks:Atomic HabitsCourage is CallingThe Proximity Principal Quotes:"Hitting those [challenges] head-on with complete courage and not going into every situation with fear… which over the past couple of years, there's been so many ups and downs to what we've all been doing. And I think it's time to hop in there and let's take the hill, right?"(6:17) - Randy Olson"Our theme really this year is just simplicity, trying to make things simpler for our clients and our teams, everyone, because it's so complex." (6:55) - Shawn

Shownotes:(1:01) Introducing AW Schultz (3:38) What is Visual Management Group? (5:47) What are you reading?(9:38) VMG’s Process to help FMs (12:28) Advance Planning and Scheduling Education(16:49) Challenges in Implementing Change(18:48) All Things Supply Chain Management (21:30) Managing Supply Chain Risk(26:33) Advice to FMs Right Now(27:24) Wrap UpLinks:Shawn BlackAW SchultzVisual Management GroupBooks:Four Hour Work Week by Tim FerrissThe Checklist ManifestoQuotes:"It's a simple understanding that business intelligence is about connecting business decisions to the facts of the business and the environment."(4:32) - AW Schultz"You gotta be open to want to change yourself, if you want to take on an organization."(11:16) - AW Schultz"That's usually the most rewarding thing… when you're going into a facility and trying to improve them [and] when you're walking away and they're talking about the next steps on it [and] where they can go next."(17:43) - AW Schultzhttps://www.cgpconstruction.com/

Shownotes:(3:06) Introducing Randy Olson and Michael Thomas (6:20) What Are You Reading?(10:07) Why FM’s Should Focus on Professional Development in 2022(14:20) The Impact of Going Through the ProFM Program (18:36) Challenges with Professional Development (14:11) Top Focus For FM’s In 2022(24:15) ProFM Credential Topics(27:41) Training and Educating FM’s in 2022(34:03) What Started Randy in ProFm(38:32) Wrap UpLinks:Shawn BlackProFMRandy OlsonMichael ThomasJLLBooks:Who Do You Want to be When You Grow Old? Proximity PrincipleQuotes:"It's up to us as leaders in this industry to really recognize that, [The Great Resignation] step up, and say, 'You know what, we're going to train this next generation, or look at people who have the right qualities as managers and leaders and employees.' And really take the time to invest in those guys." (14:00) - Shawn Black"Training… It just puts you in a better position to perform your job. We're not going to know everything, but having that training to fall back on definitely

Shownotes:(1:36) Introducing Jim Robinson(2:47) What Makes a Successful Leader in 2021?(6:38) Finding Focus in a Chaotic World(8:03) Routines That Work!(12:01) Turning Self Development into Team Development(14:11) Authenticity: What it actually means(20:43) Can Anyone Be a Leader?(25:38) Advice for Aspiring Leaders(26:20) Wrap UpLinks:Shawn BlackJim RobinsonQuotes:“We've all become highly demanding of ourselves and of each other, and even more critical because of how powerful this tool in our pockets is.” (5:46) - Jim Robinson“It's not so much the writing of the goal, as it is the focus of the writing of the goal. Because your subconscious, your brain, is going to work all the time, trying to achieve what you just told it to do.” (10:40) - Jim Robinson“Society is really going out of their way to destroy leadership… So stand up, be a leader and guide people to their next best level and be there for them.” (16:34) - Jim Robinson“I think you wake up one day, you look back at yesterday and you say, ‘Whoa, those p

Shownotes:(2:53) Introducing Randy Olson and Alana Dunoff(6:03) Gratitude is Critical in FM(8:39) Importance of Recognition(11:34) Creating a Culture of Gratefulness(17:23) Practical Ways to Show Gratitude to Staff, Vendors, and Clients(20:50) How to Give Value to Your Team(24:53) Recognition is the Root of Motivation(26:58) How has an Attitude of Gratitude Impacted Randy's and Alana's life?(32:22) Wrap Up + TakeawaysLinks:Shawn BlackPro FMIPro FM Credential CourseRandy OlsonAlana DunoffQuotes"The focus of facility management is all around the people."(6:34) - Randy Olson"What could be better than showing appreciation and providing recognition?"(6:48) - Randy Olson"​​The simple, 'Thank you.' just saying thank you on a regular basis. It's so powerful." (18:30) - Alana Dunoff"This year has shown, they call it the Great Resignation. People will get up and leave… they will follow their feet to someone who has gratitude and will appreciate them and will invest in them."(23:48) - Shawn Blackhttps://www.cgpconstruct

Shownotes:(0:57) Introduction To AnJuan Thomas(3:04) Journey into FM(5:08) What Are You Reading? (6:42) FM Within the Military(9:15) How The Military Impacted Leadership Skills in FM(12:54) Transitioning from Military to FM Role(15:29) Creating an American Experience in a Foreign Country(18:02) Global Labor Shortage & Supply Chain Challenges(21:15)Love to Serve and Love to Learn(29:08) Military Life vs. Civilian Life(35:25) AnJuan’s Legacy(39:46) Advice & Wrap Up Links:Shawn BlackAnJuan ThomasState Department’s Bureau of Overseas Buildings OperationsForeign Service Facility Manager VacancyBook Recommendations:How To Talk So Kids Will Listen & Listen So Kids Will TalkQuotes:“You're only as good as the team you work with.”(10:13) - AnJuan Thomas“I actually considered that to be one of the greatest benefits of my time in the military because I got the chance to learn from their successes and from their failures.”(10:42) - AnJuan Thomas"I'd like to leave a legacy. You know, where I kind of served as a

 Shownotes:(2:41) Introduction To FM Topics(4:46) What are you reading?(9:05) Introducing Amy Brown and Trade Press Media Group(11:18) Introducing Randy Olson and ProFMI(12:01) ProFMI and NFMT Relationship (14:11) NFMT Remix 2021(17:18) UCF and ProFMI Credential Course(18:57) 3 Tracks of NFMT(25:54) Why NFMT?(28:38) Wrap UpLinks:Shawn BlackPro FMIPro FM Credential CourseRandy OlsonAmy BrownTrade Press Media GroupNFMT REMIXBuilding Operating Management and Facility Maintenance Decision MagazineFacilityNet.com FN PrimeBook Recommendations:Nine Perfect StrangersTeam of RivalsThe Biology of BeliefQuotes:"We're committed to providing content for facility managers across many different mediums."-Amy Brown (9:41)"Building relationships... is such a great way to accomplish goals, to communicate and to build communities around things like education."-Shawn Black (13:45) "Plug into those live events, it's a second to none experience in education opportunities at a highly competitive price of dollars for attendees… you

Shownotes:(0:59) Introducing Andy Gailey of UPTIME(03:59) From mechanical engineering apprenticeship to UPTIME (9:08) What are you reading?(12:56) Helping Facilities Mitigate Risks(16:38) Where do Managers Step Into Reliability in FM?(19:14) UPTIME's strategies and advice(27:41) Alignment of maintenance and operations(38:50) Measuring Expenditures (42:11) Wrap UpLinks:Shawn BlackAndy GaileyUPTIME Consultant LtdBook Recommendations:The PlagueQuotes:"They always used to talk about downtime, downtime, downtime, and I always used to try and turn a conversation around, that we should be accentuating the positive and be talking about the uptime."  (7:48) - Andy Gailey "I think if you talk to a lot of people in maintenance reliability, we all fall into it. There's not many people actually set out to become a reliability and a maintenance leader."  (13:01) - Andy Gailey"You’ve got to make sure that the things that drive your plant and drive your machinery are probably one of the highest and highly critical areas."  (

Shownotes:(0:55) Introducing Jim Robinson(4:22) First lead yourself(6:37) When are you ready to lead?(6:24) Balancing Availability and Boundaries(10:32) Listening to your team(11:25) Knowledge of Business Operations & Vision (13:48) Prioritizing Both The Mission and Your People(17:06) Servant Leadership in Local Communities(20:51) The Takeaway & Wrap UpLinks:Shawn BlackJim RobinsonConsistently Great Performance with Jim RobinsonTop 3 Principles of Leadership / Business Harvard ReviewQuotes:“Hate Fridays, love Mondays.”  (2:58) - Jim Robinson“ If money is your sole focus, or that golden egg on that one project…  I can assure you, you won't have 36 years in business, you'll have about 3.6 minutes. It's a radically different thought process than a lot of businesses.”  (15:45) - Jim Robinson“You have got to go have a new experience, whether it's an expensive restaurant you wouldn't normally go to, or a resort, something that you wouldn't normally experience. You have to go do these things because they ope

Shownotes:(2:33) Introducing Bill Yanek(10:05) Adapting To 2021 with ConnexFM Conference(15:42) What to look forward to for 2022?(17:15) Highlights of ConnexFM(26:04) New Member Initiatives(28:15) Experience of Switching to Virtual(36:54) Wrap UpLinks:Shawn BlackBill YanekConnexFMBook Recommendations:ConnexFM Benchmarking StudyThink AgainThe Extended MindQuotes:"We're here to help and connect FM… to get our facility managers connected to exhibitors and suppliers."(12:34) - Bill Yanek"FM is really about people. You know, it's not about the facilities as much as it's the people that work in them, the people that run them. People who are doing the day-to-day."(13:00) - Bill Yanek"We put out our magazine, we put out our videos, we put out our virtual events, but nothing replaces talking to people like you face-to-face, even though we really didn't get face-to-face or connect."(17:51) - Bill Yanek"Not everyone is the same type of multi-site facility, manager or supplier. We have different ecosystems and communitie

Shownotes:(2:53) Introducing Randy Olson & Stan Mitchell(4:26) Stan Mitchell & His Journey To ISO Standard Development(6:40) ProFMI and ISO(8:50) What Are We Reading?(15:22) How Does Someone Get Involved in Developing ISO Standards for RM?(16:53) A Joke Gone Wrong Turns Stan Toward ISO Development (20:38) FM is About People and so is ISO(23:15) ISO Standards & Certification Processes(24:34) Explaining ISO 41,000(28:32) The Process of Standard Development(34:33) What Do We Do With These Standards?(40:53) Impact of ISO 41,000(42:41) Demand for ISO Standards(44:31) Wrap UpLinks:Shawn BlackRandy Olson  Stan Mitchell  FM LinkProFMIBooks:The One Minute Manager The Hero Code Quotes:"Don't pontificate. Go make decisions. There will be a good one, there'll be a bad one, but whatever it is, you'll learn from it and you'll make a better one the next time."(10:11) - Stan Mitchell"A lot of people think FM's are about building services and assets and that kind of stuff, but it's not. It ultimately is all about

Shownotes:(2:56) Introducing Josh Witte(4:41) What Are You Reading?(6:44) What Lead Up To This Initiative?(11:14) Updating Multiple Assets(14:02) Sustainability Across Regions(15:42) Electric Vehicles (18:49) Preventative Maitnenace& The Sustainability Initiative(22:05) National Vs. Regional Companies(24:15) Recycling Programs (32:02) Wrap UpLinks:Shawn BlackJosh Witte Books:The British Are ComingLeviathan Wakes Quotes:"We are committed to reducing our carbon footprint by 25% across our scope on scope to emissions. We've committed to new in-store energy standards and or efficiency standards and also committed to sustainable sourcing and working with our vendor partners across all of our, all of our different markets to make sure that the companies we're working with have a sustainability plan in place are working towards carbon reduction." (8:17) - Josh Witte"Build a team to build momentum... have everyone on the same bus driving the same direction."(10:38) - Shawn Black"That way you have the ability to p

Shownotes:(1:33) Introducing Christine Witte & Chris Tracy of SEAM Group(3:08) What Are You Reading?(4:28) FM’s Place with EV(6:24) Where do FM’s Start?(8:59) Chargers, Infrastructure & Outsourcing(11:15) Capacity, scalability, & Regulations(15:30) Long-Term Choices vs. Constant Changes of EV(22:16) Charging Station Safety(27:00) EV Life Cycle(32:04) Wrap Up Links:Shawn BlackChristine WitteChris TracySEAM GroupConnex 2021Book Recommendations:12 Rules For Life Not-so-Friendly FriendGrapes Of WrathQuotes:“You really want to make sure that you choose an asset and choose a partner that's going to help you scale this program and get the best out of this investment.”(8:10) - Christine Witte “How many units do they have in the field? Are they battle-tested? What are they like to maintain? Does the company stand behind their product?... That's all important stuff that they [facility managers] really need to look at.”(9:37) - Chris Tracy“If you're at Target or a Walmart, the ROI may not be financial from p

Making Employee Experience Count with CEO, Jim RobinsonCGP Podcast Show Notes[00:02:48] What does employee experience mean to you?[00:07:58] How do you improve employee experience?[00:10:42] What role does technology play in the employee experience?[00:12:45] How do you keep an open dialogue with your team?[00:15:34] How do you make every moment count?[00:19:27] How do you empower your leaders?[00:21:57] What advice would you give other leaders in the facilities management world?Quotes:“As the owner and the leader of the company, sending random emails, texts, and phone calls on a weekly basis is something that's really important to me because I know everybody has a choice.” [00:04:38]“We don’t manage people, we manage systems and the people manage those systems.” [00:08:13] “Success to me means that somebody is carrying on what I've taught them.” [00:21:06]“Making the team number one is the greatest thing you can do. It's a responsibility and a moral obligation.” [00:23:07]

Shownotes(0:51) Intro(2:47) Introducing Teresa Foster(4:24) What are you reading?(9:13) RFMA and the pandemic (21:26) RFMA moving forward(24:44) Impact of technological advancements for RFMA(28:21) Sneak Peek: RFMA  (36:07) Final thoughts and advice for FMs this year LinksRFMAOnline.comShawn BlackTeresa FosterCGP Maintenance & Construction Book RecommendationsThe Rainwater SecretA More Beautiful QuestionExtreme Ownership Quotes"When I was leaving my job, I had a lot of people ask me, 'are you crazy?' You know, you're leaving a good job, it's a pandemic, the restaurant industry has been really hit by this… I knew what I was getting into and I like a challenge. And when I accepted this position, I knew it would be a great opportunity to learn." (9:32) "It dawned on me that these people haven't been working for a year... and it made me feel so happy that we're a part of bringing them back to work. And whether it's the people at the convention center, at the hotels, the AV company... I'm just happy that we're