Business Confidential Now With Hanna Hasl-kelchner

What are the challenges your business is facing today? You have to be willing to identify where you’re lacking and strive for continuous improvement.  Tune in as our guest Alexis Kingsbury discusses how you can systematize your business to achieve effective and efficient growth. Recently, Alexis has been talking to a lot of other business owners to understand what holds them back from systemizing their businesses to save them time and allow them to grow. He dives deep into attracting potential clients and converting those to sales. In this episode, he also explains the struggles and challenges your organization experiences that you could help address. What You’ll Discover About The Ways To Systematize Your BusinessWhat systematizing means and why it’s a smart thing to doHow to know when you're ready to systematizeWhy systematization doesn’t mean taking away the creativity and flexibility in your businessHow to scale your business without it being dependent on you as the leaderWhere to start whe

The world is constantly changing and businesses need to adapt. It’s getting harder because customers talk online a lot. What are strategies you can formulate to promote your brand well? Partnering with influencers to attract customers is a great way to build your business and widen your reach. Join your host Hanna Hasl-Kelchner as she talks with David Yovanno on how you can choose the right influencers for your organization. David is the CEO of impact.com, the global standard partnership management platform that makes it easy for businesses to create, manage, and scale an ecosystem of partnerships. In this episode, he shares in-depth insights on buyer decisions and delivering value through advertising. Learn how to grow your business and revenue far beyond expectations! What You’ll Discover About Partnering With InfluencersIs traditional advertising dead?How social publishing platforms changed consumer behaviorHow to find the right influencers to partner with and how to create partner programsW

A vibrant organizational culture contributes to better employee engagement, innovation, productivity, and a more positive impact on everything in your business. But how do you know if you already have a vibrant organizational culture or what you need to fix in order to get one? In this episode, Warren Coughlin gives an in-depth discussion about organizational culture. He explains why a vibrant organizational culture brings out positive traits that lead to improved performance while a dysfunctional company culture brings out qualities that can hinder even the most successful organizations. Tune in learn how to build a vibrant organizational culture.What You’ll Discover About Building A Vibrant Organizational CultureThe definition of organizational cultureCommon misconceptions about a vibrant organizational culture and business culture in generalWhy metrics are not everythingWhere to start when examining your cultureThe negative impacts of dysfunctional company cultureHow to deal with “cultural misfits” in your

Leadership quality can make or break the success of your deal, according to today’s guest. So why isn’t it prioritized during due diligence when looking for mergers and acquisitions red flags? Claire Chandler is the President and Founder of Talent Boost and she specializes in leadership and business value creation. In this episode, she chats with Hanna Hasl-Kelchner to discuss the importance of looking at the leadership quality of an organization and how you can do just that. Yes, there are ways to measure these “intangible assets” and Claire shares these strategies with us. Tune in to learn all about them. What You’ll Discover About Mergers and Acquisitions Red Flags:Leadership quality as part of due diligenceThe myth about not being able to measure leadership qualityThe most important M&A red flags when it comes to leadership qualityWhen a business grows from luck versus skillful execution of strategyHow to communicate intel with investorsHer criteria for evaluating leadership q

Employee onboarding is a vital first step for employees in any company. How do we make sure that it’s effective every time without making it a soul-crushing experience for the HR staff? In this episode, Hanna Hasl-Kelchner sits down with eWebinar Cofounder and CEO, Melissa Kwan to talk about how and why they’re providing a platform for businesses to automate their onboarding process. Melissa created this solution after her own experience giving the same webinar over and over and over again. Now, she is on a mission to give others back their time by automating these repetitive webinars. Learn about the benefits of this process and the many use cases of automated trainings for your business. Stay tuned! What You’ll Discover About Effective Employee Onboarding:Benefits of automation for the employeeWhy automating employee onboarding is more effectiveOther ways to personalize the onboarding processHow you can elevate the automated process and collect dataThe importance of delivery and con

A high-performingteam is essential to any organization's success. But what does it take to buildand nurture a high-performing team in the multi-generational workforce? In thisepisode, Hanna Hasl-Kelchner is joined by Ron Carucci, the owner and Managing Partner at Navalent. With a 30-year track record of helpingorganizations, Ron helps some of the world's most influential executives tacklestrategy challenges, organization, and leadership. Today, Ron talks about themulti-generational workforce, how to build strong relationships inside theorganization, and how to prepare future leaders.WHAT YOU'LL DISCOVER ABOUT THEMULTI-GENERATIONAL WORKFORCE:  The biggest challenges facing executives, managers andentrepreneurs when managing a multi-generational workforce. Why labeling segments of the multi-generational workforce is counter-productive.Two factors that contribute to multi-generational workforce dysfunction.Four simple ways to improve multi-generational relationships.How to create a safe space for emplo

Building a family business is tough, and handing over the reins of a family business can be even more challenging. Join host Hanna Hasl-Kelchneras she welcomesVincent Curatola, who shares some practical tips for navigating it successfully and pr otecting your family legacy along the way. Hear his remarkable story.WHAT YOU'LL DISCOVER ABOUT FAMILY BUSINESS: The backstory of his 3-generation family business. The perils of fast money. How to protect the legacy of your family business. The key to business sustainability. The story of the Wall Street trader. The impact of his sudden celebrity on the family business. And MUCH more.GUEST:Vincent Curatola is a Commissioner on The New Jersey Hall of Fame, appointed by New Jersey Governor Chris Christie. Vincent also served on the Governor’s transition team. For the past 10 years, Vincent has also served as a member of the Foundation Board at Hackensack University Medical Center in New Jersey.If his name has a familiar ring, there's a reason for it. Vincent Curatola is

Everyone has encountered the elephant in the room, that obvious problem or risk that nobody wants to talk about. It creates awkward situations and sometimes paralysis. Join host Hanna Hasl-Kelchner as she welcomes communications expert Diane A. Ross, who has a solution for how to conquer the beast and restore harmony and productivity to your business. WHAT YOU'LL DISCOVER ABOUT THE ELEPHANT IN THE ROOM: · The most important question you need to ask yourself about the elephant in the room.· The message you send when you don’t address the elephant in the room. · What to do when the elephant in the room is embedded in the business culture. · The biggest drawback of waiting too long to address the elephant in the room. · Sample conversations for addressing chronic lateness, jokes that aren’t funny, and interrupters. · 3 essential keys to preparing for a successful conversation.· And much MORE.GUEST:Diane A. Ross teaches entrepreneurs and professiona

Email and the need for speed in business is a challenge we all face. It’s also what makes the convenience of electronic gadgets so seductive and alluring. But email convenience has a dark side. Join host Hanna Hasl-Kelchner as she sheds light on that dark side and the unwanted legal liability that goes with it.  WHAT YOU'LL DISCOVER ABOUT EMAIL BLIND SPOTS: ● How one sneaky email blind spot creates 5 different legal landmines.  ● The hidden trade-offs your business makes when employees use personal email accounts for business. ● Why using Gmail for small business correspondence can cause problems. ● Why controlling certain email liability exposure is totally within your control. ● Why consistent application of document retention policies matters. ● And MUCH more.HOST:Hanna Hasl-Kelchner empowers smart executives, managers, and entrepreneurs with big picture thinking and the legal literacy advantage.She is an ivy-league trained business expert and strategic lawyer who ha

Effective listening is challenging. Have you ever been introduced to someone at work only to forget their name 10 seconds later? Join the club. Also join host Hanna Hasl-Kelchner as she welcomes listening expert and author of LISTEN UP SECOND EDITION Dr. Kittie Watson who says the same thing happens with all kinds of other business information and it’s costing your company more than you know. WHAT YOU'LL DISCOVER ABOUT EFFECTIVE LISTENING: · How listeners control the conversation.● 4 types of listener preferences and how they differ.● The best way to keep someone’s attention.● How gender impacts effective listening.● How generational differences impact effective listening.● 3 ways to compensate for distractions in business meetings.● The bottom-line impact of ineffective listening.● An easy way to test your own listening comprehension.● And MUCH more. GUEST: Dr. Kittie Watson is an internationally known listening expert. She’s listed a

A super connector always seems to know all the right people. What's their secret sauce? Join host Hanna Hasl-Kelchner as she welcomes networking expert, Joyce Layman, author of Your Connecting Advantage to Business Confidential Now.WHAT YOU'LL DISCOVER ABOUT A SUPER CONNECTOR: • How a super connector leverages the art of business connecting. • How connecting differs from networking. • The biggest obstacle business professionals face when trying to connect. • 2 keys to developing a super connector strategy. • How self-talk can shift the outcome of what’s possible when connecting. • How introverts can take the pressure off themselves when networking. • And much MORE.GUEST:Joyce Layman is a national speaker, author, presenter at TEDxUMKC, and connector.As a former wallflower in the world of business networking, she feels your pain and knows firsthand the biggest obstacle you have going into a networking opportunity is the self-talk going on in your head.After attending training at The Pacific Institute Joyc

Want to know how to REALLY connect with buyers and thrive in today’s marketplace? Join host Hanna Hasl-Kelchner as she welcomes sales expert and author Deb Calvert, who says, "stop selling.” Is that crazy or what?  WHAT YOU'LL DISCOVER ABOUT HOW TO CONNECT WITH BUYERS: ● 3 powerful ways to build trust and connect with buyers. ● How to find out what really matters to buyers.● How asking salient questions creates customer value.● What you should be asking prospects but probably don’t.● Why natural conversations are more effective way to connect with buyers than pitching.● And MUCH more.GUEST:Deb Calvert helps companies boost productivity and build organizational strength by helping you put people first.   She accomplishes this in a number of ways, through:● sales training, coaching, and consulting; ● leadership programs; ● strategic planning with senior managers; and● other team effectiveness work and executive coaching with business owners and se

Creating a memorable marketing message that sets your businessapart from the competition can be serious challenge for many small and mid-sizebusinesses. It’s easy to bounce from one “marketing idea of the week” to thenext with little to show for your efforts except frustration. Join host Hanna Hasl-Kelchner as she welcomes Duct Tape Marketingguru, John Jantsch, who has a better solution and a proven system to builddemand for your products or services. WHAT YOU'LL DISCOVER ABOUT A MARKETING MESSAGE: ● 3 keys to making your marketing message memorable. ● How we accidently trip ourselves up when creating a marketing message.● Why some businesses are reluctant to embrace their best marketing message. ● Why a laser focused marketing message is more profitable than a one size fits all message. ● The fastest way to discover your ideal marketing message. ● Why sales and marketing shouldn’t be in separate silos.● And MUCH more.GUEST:John Jantsch has been called the World’s Most Practical SmallBusiness Expert for

Do you have some start up business ideas? Can entrepreneurship be your ticket to fame and fortune? It worked for Mark Zuckerberg. Why not you? If the thought of starting your own business has ever crossed your mind, you’ve got startup fever. Join host Hanna Hasl-Kelchner as she welcomes Professor Ted Zoller. He has a prescription for how to achieve more entrepreneurial success and tips for how to separate the start up business ideas from the losers. WHAT YOU'LL DISCOVER ABOUT START UP IDEAS: ● Why entrepreneurship requires more than good startup ideas.● How successful entrepreneurs solve problems in a sophisticated and complete way.● The value of co-creating solutions with your customers.● Why accepting failure is a necessary part of testing and refining your startup ideas. ● The magic formula that catapults your startup ideas into the winner's circle.● The deal making research you need to find the ideal investors for your venture.● Why an advisory board is a critical r

Their business startup turned trash into treasure, by “up-cycling”architectural salvage. They were saving America’s past for America’s future.And as their business grew it also turned into a hit reality show on the DIYNetwork called "Salvage Dawgs." Join host Hanna Hasl-Kelchner as shewelcomes Black Dog Salvage founders Mike Whiteside and Robert Kulp to talkabout how they built their incredible business. WHAT YOU'LL DISCOVER ABOUT THE JOURNEY OF A SUCCESSFUL STARTUP: ● The twist of fate that led to the startup of Black Dog Salvage.● Their bootstrap story of their startup success.● The success habits each co-founder brings to the business.● The biggest challenges faced during their startup years.● The single biggest continuing business challenge.● How the power of TV expands the reach of their brand platform.● How the presence of TV cameras changes the way they work.● How their business values and leadership put reality back into "reality" TV.● What they'd change about their startup years if they could do it o

EXCELLENT CUSTOMER SERVICEIs excellent customer service dead?If you’ve ever been on hold for what feels like forever getting menu to death by dumb artificial intelligence or struggled to reach a knowledgeable person who actually answers the phone, can speak your language, pay attention to details, you might definitely think customer service is dead.But today’s guest, Mitche Graf, helps you discover how to deliver six-star service in a one-star world. What You’ll Discover About Excellent Customer Service (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* How Covid has dumbed down excellent customer service expectations* How reducing friction in customer touch points contributes to excellent customer service* How social media influences our ideas about excellent customer service* Where businesses can begin to improve customer service* How to best respond to a negative online review about customer service* Most common mistakes businesses make in relying on technology to deliver ex

SUCCESSFULLY MARKET ON TIKTOKHow do you successfully market on TikTok, the new, fastest growing social media platform when you don’t really know anything about it.Today’s guest, Austin Armstrong has the answers and gives you a front row seat.What You’ll Discover About How to Successfully Market on TikTok (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* Where the opportunities to successfully market on TikTok lie* How TikTok demographics help successfully market on the platform* Types of businesses that successfully market on TikTok* Best way to start marketing on TikTok* Ideal posting frequency to successfully market on TikTok* Best way to schedule your videos to successfully market on TikTok* Mistakes to avoid when marketing on TikTok* How TikTok outperforms all other social media* And MUCH more.♥ Share this episode with someone you think will benefit from it. ♥♥ Leave a review at Lovethepodcast.com/BusinessConfidential ♥Guest: Austin ArmstrongAustin Arms

HUMILITYHumility is not a word we typically associate with alpha business leaders. Yet one survey published in the Journal of Management found that humble leaders had higher-performing teams, better collaboration and more flexibility.Today’s guest, Warren Rustand, explains how humility is NOT a weakness but rather the most important quality of outstanding leaders.What You’ll Discover About Humility (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* How to address the perception of humility as weakness* How to become a more humble leader* How leadership humility impacts organizational culture* Bridging the credibility gap when striving for more humility* How to speak truth to power about their lack of humility* How to manage defensiveness when delivering difficult feedback* How different generations value humility* 2 Characteristics of the most profitable companies* And MUCH more.♥ Share this episode with someone you think will benefit from it. ♥♥ Leave a rev

EMPLOYEE CAREER DEVELOPMENTEmployee career advancement is typically thought of a climbing the ladder of success with one promotion after another. But Julie Winkle Giulioni says they’re SO yesterday and offer fresh perspectives on employee career advancement to help your business win the war for talent.What You’ll Discover About Employee Career Development (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* How changes in the marketplace require rethinking employee career development* How expectations of employee career development have changed* 3 Nontraditional growth opportunities for employee career development* Why an abundant mindset is essential to employee career development* How affirming employee contribution aids career development* Julie’s multi-dimensional employee career development framework* The generation gap in employee career development preferences* And much MORE♥ Share this episode with someone you think will benefit from it. ♥♥ Leave a review at&nbs

PASSIVE INCOME STREAMS FOR BUSY ENTREPRENEURSCreating passive income streams for busy entrepreneurs might sound like one more thing on a business owner’s already long to-do list.But in today’s interview, you’ll discover how passive income streams are actually an excellent way to grow your business faster. What You’ll Discover About Passive Income Streams for Busy Entrepreneurs (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* Why business owners need passive income streams to be more successful* How to start creating passive income streams for busy entrepreneurs* Why passive income streams offer better returns and create financial independence* Factors to consider when evaluating passive income streams for busy entrepreneurs* How passive income streams indirectly generate business growth* How busy entrepreneurs can find the right passive income streams for them* Mistakes to avoid when selecting passive income streams for busy entrepreneurs* And MUCH more♥ Share this episo