Clouser On Business

On this podcast, the process of framing decisions.  Guest Jim Grew joins CLOUSER to discuss the elements involved with framing decisions.  Grew explains the process and explains the keys to making a successful decision.  Guest and host explain how a framing process can help to develop leadership in an organization.  The typical pushback is discussed along with […] The post EP 79: Decisions Decisions Decisions appeared first on Clouser On Business.

On this podcast the Foundation of Leadership.  CLOUSER reflects on the characteristics of leaders in his career.  Host discusses the importance of conviction in leading with your core values.  CLOUSER discusses five traits he has found with those he has followed and in other leaders:  1) Leaders know themselves, 2) Successful leaders convey their plans […] The post EP 78: Foundation of Leadership appeared first on Clouser On Business.

On this podcast,  Trademarks and their use.  CLOUSER and attorney Aaron Cronan discuss trademarks and the purpose of them.  What is their value to a company?  What is their value to the buying public?  Hear guest share what elements can be marked.  Guest shares what a trademark protects–and what it doesn’t protect.  CLOUSER and guest […] The post EP 77: Trademarks–The Purpose of Their Use appeared first on Clouser On Business.

Fraud in the Workplace with guest Tiffany Couch.  CLOUSER and guest discuss a problem plagued by many businesses–both small and large businesses.  Guest talks about the impact to revenue and other operating costs to a business from the impact of a fraudulent act.  Couch discusses the profile of those committing fraud  and how owners and […] The post EP 76: Fraud in the Workplace appeared first on Clouser On Business.

Maintaining long term customer relationships.  On this podcast, host CLOUSER and Heidi Bird discuss the keys to keeping customers. The keys discussed included treating customers as we like to be treated.  Keeping the same attitude and service it took to win the account.  People like doing business with those they like.  Is your customer a […] The post EP 75: Don’t Take Me for Granted appeared first on Clouser On Business.

On this podcast Net Worth and the importance of knowing how to calculate it.  Guest Jim Grew of the #JimGrewCompany helps shed light and give insight on the topic.  Guest shares why those thinking about selling their business should be doing the calculation.  CLOUSER and guest discuss how to calculate net worth, and the role […] The post EP 74: Net Net Worth appeared first on Clouser On Business.

Building habits and the associated routines.  Clouser and Heidi discuss the importance of establishing habits.  Why do build habits?  How do they assist in helping us accomplish our responsibilities.  The role of living with purpose to drive the habits to establish. Heidi uses example of a exercise habit.  Clouser springboards off Heidi example to a […] The post EP 73: Habits and Routines appeared first on Clouser On Business.

On this podcast, CLOUSER discusses when failure occurs.  Host talks about what might cause failure and how to respond.  CLOUSER refers to African proverb that says “Do Not Look Where You Fell, but Where You Slipped”.  Host uses analysis of how pilots use check lists to prevent failure–SOPs in business. Host suggest 6 causes that might […] The post EP 72: You Are Not a Failure appeared first on Clouser On Business.

Now You Know–CLOUSER and Heidi discuss the podcast reaching a milestone. CLOUSER and Heidi talk about the history of the podcast and some of the guests they have enjoyed. Why and how the podcast began.  Host talks about upcoming podcast topics. An episode of appreciation to the listeners and their continued support. The post EP 71: So Now You Know appeared first on Clouser On Business.

On this podcast business benchmarks.  Guest Mike Foresee and CLOUSER discuss how business owner and management can use industry averages to set benchmarks. Agencies like the RMA (Risk Management Association) are discussed.  Guest talks about the importance of companies using benchmarks and strategic planning. How lenders and others use the data and why. The post EP 70: Business Benchmarks appeared first on Clouser On Business.

Remote control–on this podcast discussion about more employees working remotely. CLOUSER and Heidi discuss how more employees are working away from the traditional office. Heidi uses a study conducted for Regus the remote office space provider. Host and Heidi talk about the pros and cons of this trend. How does working remotely effect productivity and […] The post EP 69: Remote Control (Not the TV Variety) appeared first on Clouser On Business.

On this podcast, bridge expansion and contraction devices, and the application to business. CLOUSER discusses the importance of having a plan in place for rapid growth or sudden loss of revenue. Host compares expansion devices found on bridges to a contingency plan a business should have or consider for unexpected changes. As bridges contract or […] The post EP 68: Bridges and Business appeared first on Clouser On Business.

On this podcast a lesson from a shoe shine on #marketing. CLOUSER discusses a recent conversation with a shoe shine stand owner. Host shares how he learned about this gentleman’s #secretsauce, and how he has succeeded where others have failed. Lessons learned on why it is important to go where your customers are located. Why […] The post EP 67: Shoe Shine and Marketing Lesson appeared first on Clouser On Business.

Finding your “Secret Sauce”.  CLOUSER and Heidi discuss overcoming being stuck when wanting or making a change in business.  Balancing expertise with life passions.  Host discusses taking a personal assessment to determine what works and what doesn’t work–what is enjoyable and other task one might avoid.  Engaging assistance from trusted advisors and friends who know […] The post EP 66: Finding Your Secret Sauce appeared first on Clouser On Business.

On this podcast communicating a price increase.  CLOUSER and Heidi talk about informing your customer about a price increase.  Industry costs are rising forcing you to raise your prices.  How does a vendor properly communicate this without losing a customer.  Host give some fundamental ideas on preparing and approaching the topic.  Be forthright and transparent […] The post EP 65: But You Just Took a Price Increase! appeared first on Clouser On Business.

On this podcast, should I stay or should I go–why employees leave.  CLOUSER discusses some foundational ideas on what employees are looking for.  Host uses a continuing education course by Leigh Branham titled 7 Reasons Employees Leave as basis. Author Branham has discovered four basic needs employees are seeking.  Host encourages both managers and employees to work together when one or […] The post EP 64: Should I Stay or Should I Go? appeared first on Clouser On Business.

Your story and where one would find it?  CLOUSER and Heidi discuss the importance of a business’s story.  Who is writing it?  Who is telling it?  Host uses the Dewey Decimal Classification system as an illustration to press point of where would we find the story.  Does your business compare to a mystery, suspense thriller, […] The post EP 63: Your Business Story and the Dewey Decimal System appeared first on Clouser On Business.

On this podcast CLOUSER discusses people creeping into your area of responsibility.  All of a sudden they are giving advice, sharing their opinions, and somehow have worked their way into “co-managing” the project.  How does this happen?  Is it you the employee?  You the manager?  You the co-worker?  CLOUSER and Heidi discuss what to do […] The post EP 62: You Do Your Job I’ll Do Mine appeared first on Clouser On Business.

On this podcast CLOUSER discusses hiring on a shoestring budget.  A question from a listener is the basis for the discussion.  If low on cash, how can a company make themselves attractive, so a prospective employee might take an initial pay cut when coming onboard.  CLOUSER speaks about ‘hiring credits’ and how to use them. […] The post EP 61: Hiring On A Shoestring appeared first on Clouser On Business.

On this podcast CLOUSER and Heidi discuss the people with whom we surround ourselves.  Who should those people be, and what characteristics should they possess.  Discussion includes the pros of having good people around you, and  the cons of having the wrong people.  How do you find the right people? Lifting yourself up and meeting […] The post EP 60: Those Who Lift Your Boat appeared first on Clouser On Business.