Navigating Change: The Podcast From Teibel Education

All around us, worlds are opening. Whether the result of cultural change or technological disruption, new opportunities present themselves every day that challenge our current state of understanding, comfort, and well-being. As leaders and experts in our respect fields, we know that this robust economy of change presents terrific opportunities, but how do we have conversations about a future we can’t predict? Make no mistake, this is not something we do naturally — or well — without practice. This week on the show, we’re presenting a few of the significant shifts that have come as the result of new worlds opening. In the process, we highlight clear areas of opportunity for developing our skills in the conversation; avoiding the trap of the immediate solution; and, visualizing yourself as a leader or influencer with the tools to cultivate a mood of positive anticipation and fearlessness in the face of change.

This week on the show, we invite our colleague Lampros Fatsis to explore our Group Coaching program and share lessons learned in personal transformation. To learn more about Group Coaching Program, click here. About Lampros Fatsis Lampros has over 20 years’ experience in organizational change consulting and executive & team coaching. He holds three degrees from MIT and is a Chartered Financial Analyst. Links & Notes [Learn more about the Teibel Group Coaching Program] 1

This week on the show, Howard Teibel sits down with two esteemed leaders in the higher education space. Carol Mullaney serves as Senior Director for the Offices of Sustainability and Continuous Improvement, and president elect for the Network for Change and Continuous Innovation (NCCI). Brent Ruben is director of the Rutgers Leadership Academy and faculty member at the Robert Wood Johnson School of Medicine and the Graduate School of Education at Rutgers University. His years of contribution change leadership have yielded more than 50 books and 200 journal articles and book chapters to his name. Carol and Brent join Howard for a conversation on change, provocation, and the evolving macro conversation that comes as we continue to learn to lead change in higher education. This comes as we prepare for the NCCI 20th Annual Conference in Denver Colorado, Moving Mountains: Cultivating Change in Higher Education, July 10–12. Registration is open now. Links & Notes Register now for NCCI

Today brings us a new conversation with one of our favorite return guests. Ruth Johnston serves as Vice Chancellor for Planning & Administration for University of Washington Bothell and is a leader in organizational excellence in higher education. What's more, she's third vice president on the WACUBO board of directors, helping the organization bring a vibrant curriculum to business officers in the excellence space. She joins Howard this week for a conversation in building collaboration between Business and Academic Officers along with useful tips to deal with overwhelm in the workplace, something we all struggle with.  Ruth also gives us a preview of things to come at the WACUBO Annual Conference in Vancouver on May 5-8, 2019. Check out the links in the show notes for more information or visit www.wacubo.org to learn more. About Ruth Johnston Ruth Johnston serves as Vice Chancellor for University of Washington Bothell Planning & Administration and provides leadership for administrative, financial, fa

NAEP executive director Krista Ferrell hasn’t been on the job long. But she’s already helping to guide the institution in bold new directions in educational procurement leadership. In just a few months, the association will ring in their 98th annual meeting in Kansas City under the theme, Engage! They’re latching onto the values of the vaunted 50-year-old science fiction franchise Star Trek as a means to reinforce the values they share so deeply with the 24th century: creativity, mission, and inclusion. Howard had the opportunity to talk with Ferrell this week to discuss her vision as a leader of the institution, and about the closing keynote that he’ll be delivering at this year’s annual meeting. It anchors an important shared effort for NAEP, as well: how do we work together toward authentic transformation when we’re so deeply accustomed to incremental change? Links & Notes Register Now for NAEP Annual Meeting 2019 Connect with Krista Ferrell on LinkedIn

On the eve of NBOA's 2019 Annual Meeting, President and CEO Jeff Shields joins Howard Teibel for a wide-ranging conversation on the state of change and leadership. Their conversation centers on the change in the narrative in independent school education as many in the field have adjusted to a new normal, incorporating new models in tuition and financial management across their operations. What’s more, he introduces Business Intelligence for Independent Schools — or BIIS — a tool for NBOA member institutions and business officers to analyze an exhaustive range of financial data and turn it into meaningful information. Links & Notes National Business Officers Association 2019 NBOA Annual Meeting NBOA Business Intelligence for Independent Schools (BIIS)

When most of us think of disruption in our institutions, we think of turnover, upheaval, cuts, a future state in which change to the status quo has the potential to negatively impact the team. Because of that image, we tend to hide from disruption. Our guest today has no issue confronting the frustrations of higher education, and possesses a unique skill in disrupting stasis with authenticity. Anouar Majid is a professor of English at the University of New England. However, his titles and accomplishments reach far beyond the campus classroom. Dr. Majid also serves UNE as the Vice President for Global Affairs and Managing Director of UNE Morocco. Additionally, within his role as the VP for Global Affairs, he also conceived and established the university’s campus in Tangier. He is a seemingly inexhaustible contributor to publications ranging from relations between Islam and the the West, culture, and higher education. Today, he joins us for a conversation that forms the theme of the first part of our year on th

As a leader in higher education, you’ve undoubtedly been involved in sustainability projects across your institution. From recycling services to new architecture and design, we’re doing our best to adapt to a new sustainability orientation. But these practical applications, while noble, may not be sufficient to lead to universal, long-term, established change. It’s not easy to learn how to have these provocative conversations, let alone learn how to lead them. Our guest this week occupies a unique leadership position in the field of sustainability and brings a perspective that can help us change the way we take part in sustainable leadership. Gil Friend is a systems ecologist and business strategist with more than 40 years experience in business, communications, and environmental innovation. He’s one of the very founders of the sustainability movement, in fact, and was one of five inaugural members of the sustainability hall of fame of the International Society of Sustainability Professionals. According to th

Larry Levine leads the information technology organization for University of Colorado at Boulder. Scott Munson leads the information technology group for the University of Colorado system. Between the two, University of Colorado IT has ushered in a new era of collaboration that embraces not just their teams, but departments and functions that span the University. And yet, collaboration is a tricky word. What Munson and Levine discovered was that while they had been cooperating between departments — completing tasks, checking boxes, et cetera — it was rare that the departments came together to innovate toward solutions to their biggest challenges, if it happened at all. Working with Teibel Education, using Pixar’s approach to cultivating an exceptional brand, Levine and Munson embarked on a journey of creativity that spanned the campus leading to just the sort of innovative solutions to challenges and sparking a transformative energy of inclusion and progress. This week, Levine and Munson join Howard Teibel in

Leadership is about orchestrating our people to coordinate actions toward a shared vision. How we speak our intentions to those around us can have either positive or negative impact to achieve our goals. This week on the show, we’re talking about emotional resiliency, a rarely discussed construct for education leaders. Learning how to show up as emotionally resilient is the backbone to navigating uncertainty and leading others to a future that addresses the concerns of those we serve. Resiliency includes orchestrating mood and developing a discipline to speak and listen with clarity and conviction. Our conversation this week is just a peek through the door. For a deeper dive, make sure to see Howard’s presentation, Leadership without losing your mind! — Emotional Resiliency and High Performance Teams, at the EACUBO 2018 Annual Meeting in Buffalo this weekend. For more information on the conference, visit EACUBO.org.

Walking into a darkened theater, settling in for a great movie, you expect to be moved. You expect to join the rest of the audience for an emotional roller coaster ride. You might even expect to learn a little something about yourself and your relationship to the world around you along the way. All of this happens thanks to the craft and skill of creators like our guest today. With their deep understanding of how we process symbols and archetypes, they’re able to take us on this journey make us feel rewarded for their gentle — albeit intentional — manipulation. Former Pixar story artist Matthew Luhn believes the same craft and skill that he honed over 25 years telling stories for Pixar and The Simpsons can be put to work for the rest of us. For Matthew, anyone seeking to inspire movement and change can do just that with a little study and practice in the power of the narrative. He makes his case in his new book The Best Story Wins: How to Leverage Hollywood Storytelling in Business and Beyond, and he joins us

Watch "The Power of Influence — 1/6 - 2/3 - 1/6" It’s natural to want everyone around you to be happy with your newest idea. In an ideal world, you’d communicate what you want, everyone on your teams would align and we’d all go home at 5 and relax with our feet up. That’s not going to happen. Today on the podcast, we dive into a mindset shift we first released back in 2015, a framework that has become known as our “⅙ - ⅔ - ⅙” model.  Each time we engage leaders around this idea, we learn something new. But there’s one aspect of this model that has stood the test of time. The secret to influencing your staunchest critics and most intractable team members to keep your project and relationships moving forward is: You need to stop trying to convince people that your ideas are right. You’re never going to get everyone on the bus. And there are some folks you need to ignore. Take 20 minutes to listen to this podcast and watch the video above. Even better, watch it with your team and start a conversation.

Howard Teibel moderated a panel of three financial officers at First American Education Finance’s Peer Discussion event after the 2018 NACUBO Annual Meeting. Hear the stories of industry experts from private and public institutions who are empowering members of their campus communities to play a key role in driving innovative change. Bill Davies (Mount St. Mary's University), J.J. Wagner Davis (George Mason University), and Don Matthewson (University of Southern California), offered their experience and insight in how to build a resilient culture for the future of higher education. Our great thanks to First American Education Finance for hosting this event and allowing us to offer it to you on the podcast!

Last month, I had the opportunity to have my perspective tested. As someone that works in higher education, you might think that’s not much of a novelty. On the contrary — none of us is immune to cemented positions and calcified opinions. The NACUBO 2018 Annual Meeting was a chance for me to face some of my own, and I walked away with three experiences I wanted to share this week. W. Kamau Bell opened his keynote explaining that he’d been asked not to swear. As a comedian, he’s accustomed to speaking out in the face of controversy and speaking truth to cultural power. His pledge to us was clear: If I do my job right, he told us, I will provoke you, and hopefully not offend. That line, he said, is different for each of you. And push that line he certainly did. Over the course of his talk, he tackled race and class. With the majority of the audience being white, he asked us to question our role as those with privilege and even if we’re doing the right thing, is doing the right thing quietly enough? Does a silen

The stories we write define our careers as business officers. They are the stories of leadership and political will. They are the stories of growth and building, and the stories of contraction. They are the stories of how others will perceive us as leaders of change and how our communities will perceive our institutions as educators of the next great generation. Howard is heading to Long Beach to take part in the NACUBO 2018 Annual Meeting. His work there will focus on business officers as leaders — those new to the role and seasoned alike — and the power of the stories we write to define the course of our institutions and our careers. This week on the podcast, we offer a preview of the sessions Howard will be leading in Long Beach by way of a conversation about the power of stories to create change. To learn more about Howard’s work at NACUBO 2018 Annual Meeting, visit NACUBOAnnualMeeting.com.

Today on the show, we’re talking about what it means to be a beginner. Peter Denning is a Distinguished Professor at the Naval Postgraduate School in Monterey, California. He chairs the Computer Science Department and directs the Cebrowski Institute, an interdisciplinary research center for information innovation. Peter has held previous faculty positions at Princeton, Purdue, and George Mason, and he was founding director for the computer science research institute at NASA Ames. Peter joins us today in a conversation about what it is to be a beginner and the power of facing our moods of discomfort and confusion that mark being a beginner. He shares with us his own journey along with his learning about mood and how to move in the world from his learning with Dr. Fernando Flores and Gloria Flores. Peter crafted The Beginner’s Creed, a poetical statement intended to help us recognize the power of embracing the moods we find ourselves in as we navigate learning anything new - from becoming a parent to taking on

Donald Heller is Provost and Vice President of Academic Affairs and a professor of education at the University of San Francisco. Before USF however, Dr. Heller served in positions as professor of education at Penn State University, and then Dean of the College of Education at Michigan State University. And it is with the perspective of his experience at those two institutions that he penned “After Michigan State: Could We Be Next?”, an article published as part of the Chronicle of Higher Education’s series, “The Larry Nassar Scandal and the the Fall of Michigan State’s President. Dr. Heller joins us today to talk about his unique perspective on both the Penn State and Michigan tragedies as we try to come to terms with how we as leaders in education can better prepare our institutions for the worst case scenario — a scenario for which we have such limited experience in facing head-on. Links & Notes After Michigan State: ‘Could We Be Next?’ — The Chronicle of Higher Education

The information technology office is changing. No longer a simple service center to keep your laptop humming, today’s IT office offers a striking portfolio of tools to help solve problems across the organization, provided leaders learn how to effectively engage. This week on the show, we have two guests from the University of Colorado IT office. Marin Stanek serves as deputy CIO and director of academic technology, and Orrie Gartner serves as director of operations and cloud infrastructure for the office of information technology. Together, they’ve authored a white paper titled, “Transformative IT: Critical to our Academic Future,” which outlines a number of areas in which the campus IT office has evolved, and will continue to evolve to support the most critical challenges we face. Marin and Orrie, and the whole IT team, are focused on the student experience first. Ensuring that students don’t walk headlong into bureaucracy in IT, but are offered all the tools they need to succeed and focus fully on their stu

Plymouth State University is making a dramatic shift, moving from a traditional university structure to a cluster-based model, which will give students a new combination of education and engaged scholarship necessary to compete successfully in an increasingly complex and demanding world. The leadership and vision behind this come courtesy of President Donald Birx. “There’s a reason why people are questioning the value of higher education, at a time when it’s more valuable than ever. What if we can turn them into transformative elements for the regions in which they serve and the students which come out of that?” Don shares his perspective on innovation, commerce, and economic growth that is driving demands on institutions to engage and educate graduates in new ways. President Birx believes the cluster model will excite and drive graduates to adapt to the world beyond the walls of PSU, and we’re eager to find out why this week. Links & Notes Plymouth State University Office of the President The Clusters A

Bentley President Gloria Larson is back this week to continue our conversation on hybrid learning, the work she and her team are leading at Bentley, and lessons from her book, Prepared U: How Innovative Colleges Drive Student Success. If you missed last week’s episode, you can start here. Our premise today is this: Knowledge is no longer what our students are counting on us to deliver. Knowledge is everywhere, around every corner, and on every phone, tablet, and laptop. Today, says Larson, employers are asking how adept graduates are at making connections across disciplines, how savvy they are at solving problems. But the existing model for delivery of education may not yet be completely broken. So how do institutions motivate themselves to change in the face of deeply ingrained habits and centuries of belief in how Education is to be delivered? Bentley is working to challenge those assumptions and become a true leader in the push to deliver a hybrid education, along with a keen eye on graduate employment. Pr