Navigating Change: The Podcast From Teibel Education

Unbeknownst to us in February 2020, we were about to go into a certain kind of hibernation, one forced on us by the circumstances of our time. Two years into this, we may be seeing the beginning of the light at the end of the tunnel – learning how to live with this global pandemic and bring back the kind of social connection we value and need.Jeff Shields, CEO of the National Business Officers Association and Howard Teibel turn their attention to looking forward in anticipation of the upcoming NBOA Annual Meeting to be held in Chicago this February. The theme this year – Elevate! A call to step up our game and bring into our work what we’ve learned these past two years.You can also join Howard at the conference in his talk with Taylor Hastrich from FAEF in an experiential session to elevate Strategic Thinking as a Business Officer.To learn more about this conference or register for the event, visit NBOA.Whether your challenges are financial, structural or simply the need to build strong teams, Teibel Educatio

Joining Howard Teibel today in conversation is Dr. Nathan Grawe, distinguished teaching professor of the social sciences at Carleton college, where he has served on the faculty since 1999. You might have seen Nathan's work as it relates to the framing of the enrollment cliff, something that's been exacerbated and accelerated in this last year.As we find ourselves beginning to emerge out of lockdowns in our lives — and for many of us on our campuses — the big question is how will we navigate back to what Georgia Tech is framing as a return to better?This conversation with Nathan covers many important topics, including his most recent analysis of enrollment trends, issues of shared governance, and how we need to think about work as we come out of this pandemic.Reach out to us at Teibel education if we can help you build an intentional mindset and process to navigate your challenges over this next year.About Dr. Nathan GraweDr. Nathan Grawe the Ada M. Harrison Distinguished Teaching Professor of the Social Scien

As we turn our energy to 2021, we can begin to catch a glimpse of getting on the other side of this crisis. Independent school leaders have implemented innovations over the last nine months that they could only dream about prior to the pandemic. The question now is can they sustain these changes with intentionality. Jeff Shields, CEO of the National Business Officers Association and Howard Teibel explore these questions in anticipation of the upcoming February all-virtual NBOA Annual Meeting.  The opportunity in this year is to prepare ourselves with the right state of mind – resiliency, ambition for change and living our vision.Join Howard at the NBOA Annual conference for a Goldmine session on Being a Leader Without Being an Expert, February 22 and for a Deep Dive session around Building a Culture that can Innovate from the Bottom Up, February 23.  To learn more about this conference or register for the event, visit NBOA.  Whether your challenges are financial, structural, or simply the need to build strong

At Teibel Education we are committed to having your people be connected with a higher purpose. As we look to 2021 and the hope for greater ease and less uncertainty, we bring you a podcast on learning.How do you produce active listening in a colleague, student, or peer? Active listening is a central tenant to the capacity to learn and acquire new skills.In this podcast, we explore learning with UCLA professor Dr. Christopher Surro. Chris is committed to his student’s success and he teaches us how to engage others to learn by applying a few simple principles – showing care, guiding versus doing and creatively using technology.As administrators, Deans, CFO’s, or faculty, this is an invaluable conversation to listen to and share with others. We look forward to hearing how this resonates with you.Links & NotesAbout Chris Surro — UCLA Department of EconomicsAbout Dr. Christopher SurroChris Surro is an Assistant Adjunct Professor in the Department of Economics at UCLA. He primarily teaches macro courses but has

Mission in ActionToday on the show we bring a demonstration of living a mission. Our guest is Doug Brown, President of UMass Memorial Community Hospitals and Chief Administrative Officer for the UMass Memorial Health Care system. He had a vision for their community - looking in their own backyard and anchoring their institutional mission through local investing, local procurement, and local hiring.As a $2.4 billion integrated health care delivery system in Central Massachusetts, Umass Memorial’s “Anchor Mission Project” is addressing the social determinants of health beyond the traditional approach of providing excellent clinical care. UMass Memorial is putting their money where their mouth is by investing part of their institutional portfolio in local resources, purchasing directly from local businesses, and hiring a greater percentage from the surrounding community.Links & Notes“Anchoring Health beyond Clinical Care: UMass Memorial Health Care’s Anchor Mission Project” — Harvard.eduHarvard School of Pub

This is an important conversation to listen to the whole way through. First, ask yourself: what’s the highest purpose of your organization? Likely you have an answer, something you’ve been told, or something you’ve absorbed through your experience over the years. But maybe the greater truth is that we need to discover our organization’s purpose with our people.  When we move to higher purpose, we form a contract with each other that transcends normal management theory – the need for greater control.  Dr. Robert Quinn and Howard Teibel pick up where they left off in episode 222 of the podcast and now focus on what it looks like to give up control to create something most of us only imagine – an engaged, connected and purpose-focused organization, where leaders put their egos aside and allow their people to step up. Links & NotesAbout Dr. Robert QuinnRobertQuinn.comRobert’s BlogConnect with Robert on LinkedInFollow Robert on Twitter • @BobQuinnUofMFind Robert on FacebookWatch "Find Your Purpose" on Facebook

Heather Jarhling is a rising senior at Colby College in Waterville Maine. She — like her peers — is facing an unsettled future. This cohort spent the last three and a half months running to keep up with a shift to online education that many of them did not sign up for.Of course, no one signed up for the changes sweeping education as a result of the pandemic. And the rising voices around racial injustice will be additional concerns you will need to face. We need to listen to one other — now more than ever — as our expectations, needs, and requirements shift toward the fall.Heather and Howard explore what the transition to learning from home meant for her and what students like her are looking for in their educational experience as we face the fall term. If you’re an administrator or a faculty member and you’re looking to understand your students’ expectations leading into next year, this is a must-listen. Next year’s class is looking for a signal for change ahead and as you’ll hear in this conversation, findi

As we begin to pivot in our organizations from the necessary critical decisions to get through these first few months and on to living with a new way of working, how do we not fall back into business as usual? Our people are looking not only for direction and stability but a sense of connection to a larger purpose. At the heart of people feeling disconnected is the absence of a certain kind of leadership that puts one’s ego aside and empower others to genuinely connect with a deeper purpose.Today on the show, Howard has a conversation with Dr. Robert Quinn, professor emeritus at the University of Michigan's Ross School of Business and co-founder for the Center for Positive Organizations. Howard and Robert explore what it looks like to step up into an authentic way of leading – both from the heart and with conviction.Links & NotesAbout Dr. Robert QuinnRobertQuinn.comRobert’s BlogConnect with Robert on LinkedInFollow Robert on Twitter • @BobQuinnUofMFind Robert on FacebookWatch "Find Your Purpose" on Facebo

In our lifetime, Higher Education has not seen the kind of global shock to its system that emerged over a two-month period. We anticipated a systematic and orderly shift in the next few years to address the rising cost of education, changing demographics, and a growing adult population choosing to come back to further their education. Those institutions that had already invested in a new kind of education now find themselves in a position to accelerate. Georgia Institute of Technology is one of those institutions.Today on Navigating Change we have Dr. Nelson Baker, who serves as Dean of Professional Education for Georgia Tech. His group oversees the delivery of Georgia Tech's extensive catalog of world-class credit and non-credit education programs for over 40,000 learners and 2,600 organizations worldwide each year.  Our conversation with Dr. Baker revolves around his experience overseeing this expansive arm of Professional Education and what that experience can teach us as we turn toward rebuilding in the C

Many of us listen to podcasts in moments of leisure or capacity to separate from work. Sometimes a topic comes along that is central to what we’re facing right now.This week, we are very fortunate to have educator and futurist Bryan Alexander joining us for a conversation around scenario planning in the era of COVID-19. Bryan recently has been a leader in a crowdsourced operation to document the impact of the pandemic on higher education and discusses approaches to scenario planning along with the pitfalls institutions may experience along the way.   Please share this episode with colleagues who would benefit from strategies in scenario planning. As always, feel free to reach out to the Teibel Education team to discuss further.Links & NotesGoogle Sheet: Higher Ed Closures and MigrationsAcademia Next: The Futures of Higher Education by Bryan AlexanderAbout Bryan Alexander

Our guest is working to develop the 60-year curriculum, one with an eye toward a lifetime of education.Rovy Branon serves as Vice Provost for Continuum College at University of Washington. When you are a learner at Continuum College, you are taking part in one of the most aggressively innovative programs dedicated to bringing education to non-traditional students. Branon and his team are part of a dynamic shift in how we think about education well beyond the traditional student. This week, Rovy joins Howard Teibel to share the story of Continuum College, and how their work is shaped by re-evaluating how we learn...throughout our life.Links & NotesContinuum CollegeProfessional and Continuing Education at UWLearning for a Lifetime: A 100-year life requires a 60-year curriculum

There is an unnamed disruptor around the corner. So says our guest today, Rutgers University’s Mike Gower. As Executive Vice President for Finance and Administration and University Treasurer, the breadth and depth of his involvement in university operations is extensive. With decades of experience in the field, one might expect him to carry more answers than questions these days. That, according to Gower, is far from the case, and the unnamed disruptor - the change you haven’t seen coming - is always right around the next corner.Being a part of the leadership team for an institution as large as Rutgers brings with it a unique set of demands. “We can’t solve the future. We can’t solve the next set of trends that may be coming our way — or may not. Instead, we have to explore them and say, ‘what might that mean?’… Then we can go positive and say, ‘what would we like to do? What should we do?’ Instead of being reactive, what would we like to do to continue growing as an institution?”This week on Navigating Chang

Cutting a path through the political and emotional landscape to deliver a strong strategic plan is an act of courage. Even with a clear consensus that a strategic plan is required, connecting intention to action is a massive undertaking. That’s precisely what Rhode Island School of Design’s leadership achieved with their 2020-2027 NEXT Strategic Plan. Under the management of Taylor Scott, RISD Chief of Staff & Communications, and the rest of the diverse RISD team, they developed a campus-wide effort to prioritize resources, gain commitment, and drive toward a productive new vision of the institution for the next decade. This week on the show, Taylor Scott joins Howard Teibel and Rebeka Mazzone as the three share their perspectives on marshalling the enthusiasm of resources while building a future based on realistic financial goals. Links & NotesLearn more about the RISD NEXT plan

In February 2015, Roger L. Martin joined us to talk about innovation, incentive, and inspiration. This is the stuff that drives teams to face the most complex, stubborn challenges with surprising and creative solutions.That episode quickly cemented itself as one of our most listened-to episodes in the nine years that we have been producing this show. Roger effortlessly demonstrates the kind of approach to change that has become foundational to our work at Teibel Ed. We're not solving problems, we’re navigating uncertainty.In his time as Dean of the Rotman School at the University of Toronto, he managed to enroll his best educators to help him solve a seemingly intractable recruiting challenge. The story he tells of this experience is at once bold and charming, and it carries our central message this week: what does it mean to be part of the solution, not part of the problem?Professor Martin's work in Harvard Business Review, "The Rise — and Likely Fall — of the Talent Economy," lays out the case for the disco

Requests are not directives — they live in conversation How often do we find ourselves hearing a request, waiting until we walk away from that person, and then say to ourselves, “I have no idea what my boss or colleague is asking me to do?” This universal experience is both comical and frustrating at the same time. Making and receiving requests are foundational speech acts in the workplace. Done with care, a request reveals both conditions of satisfaction for the speaker and the critical role of the listener as a partner in the exchange. Through conversation, we can discover a hidden efficiency and reduce the cycle of repetition of the request as we seek a common understanding. This week on the show, we’re going to explore the nature of requests, how to engage as a listener in those conversations, and a powerful alternative to merely accepting or declining what is asked of you: the counteroffer. Links & Notes 5 Minutes with Howard Teibel: Reading the Room by Howard Teibel — netassets.org *The Profes

How do you build a culture of creativity and innovation? It starts with uncovering the unseen forces that keep a team from excelling, including fear of failure, lack of candor, and unwillingness to put aside individual needs. This week on the show, Howard shares an overview of his session at Cornell and an article you can read below titled Loosening the Grip on Silo Thinking. In the article, you will learn how to utilize principles from the animation studio PIXAR on how great teams go about building the capacity and structures required to invent the future together. This year’s conference takes place August 5-8. For more information, visit AMI. Links & Notes Administrative Management Institute at Cornell University NACUBO HR Horizons: “Loosen the Grip on Silo Thinking” Navigating Change 168: Finding Inspiration on the Outside — Bringing Innovation to Higher Ed

Peter Denning returns to the show this week to talk about innovation. But this most likely isn’t the innovation discussion you’re expecting. Instead, Peter challenges the conventional wisdom in the area of innovation and idea, inviting us to rethink our perceptions on contribution. His work and writing have lead to a series of observations in human and team behavior. The upshot: our ability to make offers and deliver on the offers we make to others are skills that can be honed and indisputably lead to new innovations in our work. These are skills that most of us aren’t very good at. If you haven’t read The Beginner’s Creed, we encourage you to read it now. It provides excellent background to this week’s discussion. You can find it, along with our earlier conversation with Peter, right here. About Peter Denning Peter is a Distinguished Professor at the Naval Postgraduate School in Monterey, California. He chairs the Computer Science Department and directs the Cebrowski Institute, an interdisciplinary research

Dr. Menah Pratt-Clarke has dedicated her career as an educator to helping others better understand some of the most charged encounters we face. She is a thought leader in diversity and inclusion and even as her area of study engages in conversations that range from discomfort to rage, her approach to helping her institution find its voice on these issues is one worth understanding. Dr. Pratt-Clarke joins Howard Teibel on the show today and what starts as a discussion about the role of diversity and inclusion in the education environment turns quickly to our waning collective skill in truly engaging in difficult conversations — from our micro-conversations on social media to dialog among senior leadership. Dr. Pratt-Clarke and Howard Teibel will each be presenting at this year’s AuditCon — the annual conference of the Association of College and University Auditors — coming up September 15-19, 2019 in Baltimore. Learn more at ACUA.org. About Dr. Pratt-Clarke Menah Pratt-Clarke is the Vice President for Strategi

Who is on your first team? If I said to you, "tell me about your team", you likely would report about those who are your direct reports. This is not only natural, it's the way we orient ourselves to get our work done. The principle of “Team Number 1”, introduced by Patrick Lencioni, asks you to consider your first team as the person you report to and your peers. This week on the show, Howard Teibel introduces the first team model through the lens of higher education. Although work is performed within our organizational units, the missing piece is being on the same page with our peers that run other areas within our group. Navigating the "First Team" requires integrating a conversation about what our division wants to accomplish, not just what I want to do with my own team — moving from an I focus to a We focus. How do your deans collaborate across academic functions? How can your senior leadership team adapt to this first-team principle? This week, we offer a conversation intended to provo

When our guest today started her career as an educator, 80% of the teachers at her school were new, the result of tectonic turnover resulting from burnout on staff. That experience drove her to leave teaching after just a few years and pursue a career studying educator burnout and the big lesson along the way? "The more I researched [burnout], the more I realized it wasn't just a pattern in education, but that it was a pattern in health care, social work ... I began to see that it was a nation wide thing. ... Sixty-six percent, two out of three people that you see on a daily basis are burned out." Dr. Newburgh joins Howard today to share her experience studying burnout and her effort to help high-burnout organizations to create human-centered cultures that are more resilient to overwhelm and stress, higher-functioning, and healthier. About Dr. Kate Newburgh Dr. Kate Newburgh is the founder of Deep Practices Consulting, L3C, a social enterprise that creates human-centered systems within your busine