Navigating Change: The Podcast From Teibel Education

Howard Teibel will be joining the ranks of presenters at the Unimarket NOW user conference in Nashville October 22-24. To help us get ready, event co-chair Linda Penland joins us today with all the details. Linda has been a Unimarket customer since she lead the project to roll out shared services at her own institution, Creighton University. Today on the show, we talk about the challenges of such an audacious project, the hard work of communication and establishing cultural buy-in to new processes, and building excitement and momentum around important ideas.

Part two in our Grant Lichtman interview picks up with the political challenges that erupt in districts across the country. In the face of these challenges are schools making the change required to live up to the promise of true innovation in education. We reflect on the shared challenges of broken business models — both in K-12 and higher education — and the responsibility leaders have in owning positive change in the classroom. As Howard notes, “we may not be able to see the end of the road of ideological education, but we do know the practical end of the road: preparing students enabled to succeed in what comes next." This week on Navigating Change, Grant Lichtman joins Howard Teibel and Pete Wright for part two of a conversation covering his exploration, and the evolution away from assembly line education. His latest book, #EdJourney: A Roadmap to the Future of Education, documents his 3-month journey across the United States, interviewing teachers, administrators, students, parents, and trustees to

Grant Lichtman has quickly become one of the foremost thinkers and advocates for innovation in the classroom. His latest book, #EdJourney: A Roadmap to the Future of Education, documents his 3-month journey across the United States, interviewing teachers, administrators, students, parents, and trustees to examine innovation in the K-12 classroom. This week on Navigating Change, Grant joins Howard Teibel and Pete Wright for part one of a conversation covering his exploration, and the evolution away from assembly line education.

Seasoned business officer Amir Rahnamay-Azar joins us on the show this week to share his leadership practices as a new member of the Carnegie Mellon University leadership team. Just celebrating his 1-year anniversary, Amir has developed a strategic plan for his division, illuminating the objectives shared by the institution and how his operation contributes to achieving them. His process for encouraging buy-in and developing a collaborative leadership relationship with the provost is a true highlight of his work, and we encourage you to listen in as Howard Teibel and Pete Wright learn how Amir is shepherding the entrepreneurial into his administrative office.

NACUBO President John Walda joins the roundtable this week to share reflections on the NACUBO Annual Meeting 2014 in Seattle and the role of the conference in defining and supporting business officers in their work. In part two of our conversation, we discuss the importance of clarity and function of the business model to higher education, and John outlines a recently approved research project in which NACUBO will study the impacts of business model weakness. John and Howard share insights around the change expectations of student achievement in higher education. Finally, John shares his thoughts on the coming year for NACUBO and his role in leading the organization’s public policy initiatives.

NACUBO President John Walda joins the roundtable this week to share reflections on the NACUBO Annual Meeting 2014 in Seattle and the role of the conference in defining and supporting business officers in their work. In part one of our conversation, we discuss the impact of higher education on the country as reflected by speaker Bill Gates, and the role of the business officer as it continues to expand in institutions in our country. NACUBO continues to move the conversation around strategic communication forward and John and Howard both reflect on the necessity of clear and strategic communication to both internal and external audiences in maximizing the value in higher education programs.

University of Washington has become a beacon for organizational effectiveness in higher education. The work of building strength through communication and collaboration across the institution has helped to drive capacity for new projects and greater effectiveness in existing operations. This week on the show, UW’s Ruth Johnston joins us to share insights on developing a best-in-class program around organizational excellence. Her team is behind the upcoming workshop, Effective Group Decision-Making & Communicating Strategically. Led by our own Howard Teibel, this workshop is designed for UW deans, senior administrators, and staff involved in organizational change. Listen in for a unique perspective on driving change in higher education from a recognized leader the field.

We’re gearing up for the NACUBO 2014 Annual Meeting in Seattle coming July 19-22. As usual, the NACUBO team has built an incredible catalog of events and learning opportunities and we’re trilled to be a presenting part of it. This week on the show, Howard Teibel and Pete Wright walk through the key strengths of the event, from developing new business officers and helping to cultivate a culture of collaboration across campuses, to their leading voice in public policy around higher eduction. This year, Howard will be co-facilitating a presentation on strategic communication with past Navigating Change guests Kelly Fox and Greg Lovins. Together, they’ll lead a discussion on the power of not only sharing a deep understanding of complex financial information, but sharing that information with campus stakeholders in a way that drives strategy across the institution.

The road to collaboration is paved with complexity. We forget that sitting on teams, driving toward improved processes and structures, fantastic new programs and initiatives, are real people with real emotional ties to the work being done. This can lead to unconscious conflict that impedes growth and progress. This week on Navigating Change, Howard Teibel and Pete Wright discuss the opportunities and pitfalls inherent in building strong teams and offer suggestions for cultivating a progressive and productive team environment.

Howard Teibel has joined the speaker line-up of this year’s NACUBO New Business Officers Program with his presentation, “Leading, Managing, and Surviving Change.” In this week’s episode of Navigating Change, Howard and Pete Wright explore the program and NACUBO’s aim to help those new to the CBO role develop skills they’ll need to lead in today’s institution. The role of the chief business officer is evolving. New demands for the CBO call for involvement across the institution to influence and drive change, and these demands call for new skills in leadership, communication, and strategy. Now that exemplary understanding of the complexities of finance is a foregone conclusion, how can those new to this role develop skills for which they may have been heretofore untried? NACUBO has built a rich schedule of speakers and experts to help those new to the CBO role get acquainted to the new demands of finance leadership. The New Business Officers Program will be held July 18-19 in the Metropolitan Ballroom of the Sh

Following up on our conversation with Deborah Sunya Moore from The Chautauqua Institution last week, we’re picking up this conversation around the constant balancing act between building and celebrating a strong culture, and innovating in new areas and directions. The big question: no matter how much we personally celebrate the importance of change, how do you cultivate a culture of change when members of your community do not share your beliefs? This week on the show, Howard Teibel and Pete Wright share insights around building a culture that anticipates and celebrates change and innovation while embracing the legacy of their institutions.

Taking on new challenges forces us to re-evaluate existing processes in new ways. This shake-up can introduce discomfort and confusion, par for the course in a change initiative, ultimately all for the reward of greater efficiency, productivity, and affinity. These challenges are magnified when your institution boasts a legacy over 100 years strong. Our guest, Deborah Sunya Moore, serves as associate director of programming with The Chautauqua Institution, an arts and education community in New York on a consistent march to balance innovation and change with the expectations of guests who have been attending Chautauqua for generations. This week on the show, Deborah Sunya Moore joins Howard Teibel and Pete Wright to share how the Chautauqua Institution balances change with culture year after year.

We’ve devoted many hours of this show to the role of the business officer of the institution. But today’s guest reminds us that there is great opportunity to guide and support the institution from the individual academic or departmental units. American Management Institute director Fred Rogers has spent the last 21 years working with this body of finance experts in association with EACUBO and Cornell University, building professional development programs that celebrate the great potential of unit level business officers to the institution. Howard Teibel will be presenting on Leadership and Decision-Making at the AMI conference, July 28-August 1 at Cornell University in Ithaca. This week on the show, Fred joins Howard and Pete Wright to share his perspective on AMI, and discuss the critical importance of strategic alignment across the institution.

Fresh from his time with the National Association for Education Procurement, Howard Teibel returns to share his impressions of the 2014 annual meeting. Procurement professionals are in a unique position, with the opportunity to move from the legacy transactional function to being seen as a key strategic partner in administration. But strategy is a new discipline. This week on the show, Howard Teibel joins Pete Wright to share his insights from NAEP, and shares his thoughts for procurement professionals looking to improve their decision making prowess and strategic position in the institution.

In episode 52, we discussed the role of a clear mission and vision to the strategic planning process. But we left that conversation feeling unresolved — how do you take your mission and vision and translate it into goals and objectives that move the institution forward each day? This week on the show, Howard Teibel and Pete Wright discuss the nature of organizational goal-setting, and how to engage the institution in a process to translate the mission into daily activities that encourage growth and innovation.

The WACUBO 2014 Annual Meeting has just wrapped in Las Vegas, and Howard returns with his thoughts, reflections, and connections. Encounters with Sal Khan of The Khan Academy and Professor Robert Zemsky of University of Pennsylvania highlight the trip, with a discussion of shifting models of core delivery that challenge higher education administrators and faculty alike. The bottom line: administrators are increasingly charged to both lead and support faculty with a push into a new era of service delivery. This week on the show, Howard Teibel and Pete Wright dig into this charge and share insights from a fantastic journey to Las Vegas!

Done right, and your mission, vision, and values statements can become beacons in your institution’s drive toward a powerful strategic plan. Done wrong, it ends up a in a dusty binder buried deep in a drawer. This week on Navigating Change, Howard Teibel and Pete Wright discussion the nature and importance of your mission and vision statements to the strategic plan, and offer insights for development and structure that will help your teams understand and rally behind your direction.

According to our guest Kelly Fox, Senior Vice Chancellor and CFO from University of Colorado at Boulder, communicating effectively is not just about making sure the leadership team is up to speed. It’s about positioning the most important messages of the institution in the most compelling light for every constituent audience, internal and external. This week on the show, Kelly joins Howard Teibel and Pete Wright to share her insights in effective communication, as Howard and Kelly prepare for their upcoming talk on the subject at the WACUBO 2014 Annual Meeting in Las Vegas.

In a recent editorial for the Chronicle of Higher Ed, Jeff Selingo offers his perspective on the gap between traditional education and new models of learning cropping up across the field. According to Selingo, "Traditional higher education tends to dismiss new entrants to the field in the belief that a college’s brand name resonates with consumers. In an age of democratized education, when learning happens everywhere, any day, throughout a person’s life, having a good brand name is no longer good enough.” This week on the show, Howard Teibel and Pete Wright discuss the massive shift occurring in traditional education and share insights on the characteristics of schools that are making this transition proactively.

A recent news item cropped up in the Chronicle pointing to a brewing rift between administrators and faculty over a transition to a shared services model. We’ve discussed shared services often on this show, both as a challenge for change agents and an accommodation toward financial sustainability. This week on the show, Howard Teibel and Pete Wright discuss the issues surrounding shared service model specifically, and offer insights for making the transition in a way that helps all constitutes move through the change process smoothly.