Dentistry Uncensored With Howard Farran

The goal of the Concierge Contact Center is to teach dental offices to better handle phone calls and provide excellent customer service in order to convert more leads into new patients during after hours, on holidays and over weekends. Over the last 7 years the business has grown exponentially, as John and Lynette have made groundbreaking phone services available to small, medium and large practices.   www.conciergecontactcenter.com

Dr. Guy W. Gross earned his Doctor of Dental Surgery degree in 2002, graduating with honors from the  University of Missouri-Kansas City School of Dentistry.   Since then he has become both a Fellow and Master of the International Congress of Oral Implantology, a Fellow in the Academy of General Dentistry, and a Lifetime Qualified Member of the Crown Council.   In his private practice his main focus is on Dental Implants and Reconstructive Dentistry with an emphasis on Sedation Procedures and Cosmetic Dentistry. He also owns and operates a dental practice management company that operates and manages a large group of dental practices across the state of Kansas and Oklahoma.  His biggest role in the management company is in the mentoring of doctors and dental teams on clinical excellence and leadership.   He has lectured both nationally and internationally on topics such as Dental Implants, Case Planning, Practice Management, Cosmetic Artistry, and 3D Imaging.  He has been a faculty member of OsteoReady,  teach

Dr. Michael Apa received his dental degree from New York University College of Dentistry. He currently holds several academic and teaching positions. He is an Assistant Clinical Professor at New York University College of Dentistry in the Aesthetics Department, and a Senior Clinical Director and Instructor at the Aesthetic Advantage Continuing Education program in New York, Palm Beach and London. Dr. Apa is a renowned lecturer both nationally and internationally. He is a member of the American Academy of Cosmetic Dentistry and recipient of the AACD Excellence in Cosmetic Dentistry performance in the first five years of practice award. He is a member of the American Dental Association, the Academy of General Dentistry, the Editorial Advisory Board, the Journal of Implant and Advanced Clinical Dentistry.   Approximately 1 year ago Dr. Apa opened a 5000 sq-ft state of the art dental clinic in Dubai with a dental laboratory onsite. The clinic has been built around creating a seamless and luxurious client experien

Cindy always knew she wanted a profession where she could help people. As a young receptionist at a dental practice in Branson, Missouri, she found her dentist to be a willing mentor—and the job just clicked. She quickly learned about the many aspects of working in a practice, and her training in clinical and clerical skills provided all the tools she needed to embark on a lifelong career.   Along the way, Cindy has served as a certified dental assistant and office administrator, in addition to earning a Bachelor of Science degree in Health Administration. She loved getting to know her patients and used her quick sense of humor to make their appointments—and her work—fun and rewarding. Just ask the Branson entertainer who sat down for X-rays one day and asked what the lead apron was for. Cindy said it was in case he blew up, then proceeded to go around the corner and flinch as she pressed the button. When she said they’d gotten lucky because he was still there, he laughed so hard the plastic X-ray device flew

Michael Austin Brown, DMD, is a seasoned Dentist, Entrepreneur and Web Developer with over a decade of experience in the healthcare space. Currently, he and his wife, proudly serve as the Owners of Hurstbourne Dental Care in Louisville, KY. Most recently, he also launched the Ask4Review website and app.  Combining his expertise in both dentistry and programming enables Dr. Brown to develop leading-edge applications that improve workflow for dental practices of all sizes.    www.Ask4Review.com

Ben Goldberg is the founder and CEO Goby.  After graduating from college in 2008, Ben spent 6 years working in the finance world.  Growing restless, Ben left finance to go travel the world.  After returning from traveling, Ben noticed the pain point he was experiencing was something many of his friends also experienced.  In short, Ben was frustrated with how expensive premium oral care products cost.  Everything from the replacement brush heads to the expensive handles that regularly broke.  To solve this problem, Ben launched Goby, with the goal of making premium oral care more accessible.   Goby is a new oral care brand, launched in October 2016.  Goby sells a premium electric toothbrush paired with a brush head subscription, lifetime guarantee and sold at half the price of the competition.  Goby has been featured everywhere from Dentaltown, GQ, Vogue, and the NYTimes.  Goby sells directly to consumers through their website Goby.co and partners with forward thinking dentists across the country.   www.GOBY.c

Scott Hansen is the Founder and CEO of DentistChats, the world’s leading professionally managed chat service for dental practice websites.  The business serves clients in hundreds of markets worldwide and, since it’s founding in 2016, the DentistChats team has handled more than 120,000 online chats. In addition, he manages an inc. 5000 orthodontic practice in Kansas City which has been recognized as one of the fastest growing privately held businesses in the US for two consecutive years.  While achieving his Masters is Business Administration at the University of Missouri - Kansas City, he was awarded a certificate of achievement for his entrepreneurial work from the Regnier Institute for Entrepreneurship and Innovation.   www.DentistChats.com

Dr. Gary Roberts is the 153rd president of the American Dental Association. He is a general dentist from Shreveport, La, who spent 33 years in private practice. He is here today to talk about what is going on at the ADA.   www.ADA.org

The founders of AAFDO realized that with the continuous changes in dentistry, growth in social media, and increased transparency of quality metrics, patients are in search of reputable providers that consistently offer the best quality care. Patients will want to see dentists who demonstrate the ability to maintain compliance in Patient Safety, Quality and use of best practices.   It also became clear to us that with the growth in regulatory agencies and the number of regulations that affect dental practices, dentists have a critical need to know they are meeting all applicable requirements, as well as using the most up to date best practices in all aspects of their dental practice.   As we surveyed the landscape, it was obvious that no single organization, methodology, or resource could meet those mission critical needs for general dentistry. Unlike other healthcare specialties, general dentistry does not have an accrediting entity purposely designed to meet its unique requirements. Thus, AAFDO was born. Mot

Kevin Burniston helps dental professionals across the United States create a better quality of life for themselves and their families. For over a decade, he has studied the business of dentistry and worked to develop innovative and effective strategies to overcome common pitfalls. His training methods have empowered thousands of dentists to reach and exceed their goals. Kevin’s current curriculum has a heavy emphasis on insurance participation and exposing industry wide misconceptions surrounding reimbursement. He coaches patient-facing education techniques to increase treatment acceptance, boost productivity and enhance overall patient health.   www.HenryScheinDental.com

Dr Tatum is widely regarded as one of the world’s most skilled dental implant surgeons and is unmatched in his surgical and conceptual talent. For over 40 years he has been most gracious in giving his time and knowledge to advancing the discipline of implant dentistry to the dental profession. The lives of many patients and dentists have been enriched as a result of Dr. Tatum’s innovative thinking, research and implant techniques that he developed. In 1955, while a student at Emory Dental School, he attended the first program on dental implants to be given in a dental school. Throughout his career Dr Tatum’s goal has been "To bring the compromised dental patient back to normal comfort, function and esthetic dental health". Emory University Dental School 1953-1957 1969 - began the bone expansion concept for the placement of implants 1970 - introduced autogenous bone grafting techniques into Oral Implantology 1974 - developed the Sinus Lift Operation 1974 - began to perform the Inferior Alveolar Nerve lateraliz

Since 1989, Stanley M. Bergman has been Chairman of the Board and CEO of Henry Schein, Inc., a Fortune 500™ company and the world's largest provider of health care products and services to office-based dental, animal health, and medical practitioners, with more than 21,000 Team Schein Members and operations or affiliates in 32 countries. Henry Schein is a member of the S&P 500® and Nasdaq 100® indexes. In 2016, the Company's sales reached a record $11.6 billion. Henry Schein has been a Fortune World's Most Admired Company for 16 consecutive years.   Mr. Bergman serves as a board member or advisor for numerous institutions including New York University College of Dentistry; the University of Pennsylvania School of Dental Medicine; the Columbia University Medical Center; University of the People; Hebrew University; Tel Aviv University; the University of the Witwatersrand Fund; The World Economic Forum's Health Care Governors; the Business Council for International Understanding, the Japan Society and the Me

Micah Dickerson is a Director of Product Management with Web.com responsible for its award-winning Lighthouse line of patient communication software for dentists, having previously managed key areas of AutoCAD and AutoCAD for Mac at Autodesk. Through his work with Web.com, he studies the overall dental patient experience and looks for ways that technology can improve upon it. He’s been working in the software world for more than 17 years, and has a background in architecture, web technologies, market research and visual design. Micah is a graduate of the University of California with additional education in graphic design and architecture.   Lighthouse 360 was designed specifically to help dentists eliminate hours of manual work (16 hours per week on average) by automating daily patient interactions and office routines such as appointment reminders and patient reviews. With the new Fill-in feature, Lighthouse 360 addresses what has been cited in DentistryIQ and the Hartford Business Journal as a potential $30

Howard sat down for an epic discussion over lunch with Angus Pryor, Dr. David Moffet, Jayne Bandy, Trevor Martin, Dr. Kinnar Shah, and Dr. Angie Papas-Ginis in Sydney, Australia.

Having obtained a Royal Australia Air Force (RAAF) Undergraduate Scholarship for his final 2 years of UQ Dental School, Dr Holmes (Daryl) commenced his career as a Dental Officer in the RAAF in Adelaide, Sth Australia, in 1988, then was fortunate enough to work, not only in Australia, but in the United Kingdom, until August, 1991.    Daryl started Private Practice (in a Partnership) in 1991 in the small towns of Ayr and Home Hill, Nth Qld, near Townsville, before establishing Townsville Family Dental in 1999 with 3 practices throughout Townsville.  After many Practice acquisitions & mergers, Townsville Family Dental became 1300SMILES in 2004 before being listed on the Australian Stock Exchange in March, 2005 with over 20 Dentists, across 6 practices in Townsville and 1 in Cairns.  Today 1300SMILES has a total of 26 practices, over 100 Dentists & 300+ staff, all along the eastern /southern coasts of Qld, NSW, & Adelaide, Sth Aust.   In 2010 Daryl & 1300SMILES became involved in YWAM Medical Shi

Dental Members Australia, was founded in 2011 by local Brisbane dentist, Dr. Safa Souzani. He was frustrated that his patients who needed the most dental work couldn't actually start treatment because of the up-front costs.   DMA created a cloud platform to enable patients to pay for treatment in weekly or fortnightly payments. 'DMA Dental Vouchers'. This voucher system combined with Capped-Fee Pricing is the first of its kind in Australia. Dental Members partnered with 1300Smiles and now also owns its own dental clinics.

Howard sat down with Paulette Smith, Managing Director of Professional Teeth Whitening and Dental Hygiene, to discuss teeth whitening, dental hygiene in Australia and more.   www.pearlywhitesprofessional.com.au

Dr. Toni Surace, BDSc (Melb)  Managing Director of Momentum Management Mentor, Coach and International Presenter   Dr Toni Surace graduated from Melbourne University in Dental Science in 1995 and established her former practice, Smile Style Dental, in 2000.    As a Principal Dentist, Dr Surace went through the Momentum Management Program and found by implementing procedures, protocols and systems, she could run her practice remotely and leverage her time. This enabled her to be selective in the type dentistry that she personally did and allowed her to fulfill her other passion of helping dentists run their business more effectively and efficiently.   Today as the head of Momentum Management, Toni has become a renowned international presenter where she is able to draw on her own experiences as well as her clients to help others tackle any issue impacting their practice.   As the winner of the ADIA Dental Industry Professional for the Year in 2012, she was formally acknowledged by the industry for the much-need

Dr David Dunn is committed to providing you with the highest standard of treatment and believes passionately in continuing education and excellence throughout all aspects of his dentistry.   After graduating in 1981 from the University of Sydney with a Bachelor of Dental Surgery with Honours, he has practiced the latest techniques in dentistry over the past 30 years, and frequently lectures both in Australia and overseas.   Dr Dunn was instrumental in the establishment of both the Osseointegration Society of New South Wales, being chairman of the inaugural committee, and later The Australasian Osseointegration Society. He has been a Senior Clinical Associate at the University of Sydney, Faculty of Dentistry and has also been a Faculty member for the teaching of the "Diploma in Implant Dentistry," University of Sydney.   Dr Dunn has lectured both nationally and internationally, including at The Royal Australasian College of Dental Surgeons 2000 Congress, The Australian Dental Association Congress, the Asian Pa

Rachel Hall graduated form Leeds University in 1992 and worked as a NHS dentist in the UK for 8 years where she honed her skills to be very time efficient and productive. Suffering from boredom, burnout and the cold weather Rachel moved to Australia in 2000 and in 2005 opened her own holistic dental office called Evolve Dental Healing. Rachel provides safe amalgam removal, mercury free dentistry and has a special interest in dental sleep medicine – TMJ and sleep apnoea. Rachel is also a practitioner of Universal Medicine Therapies and likes to mediate and take care of her health and wellbeing. During her time in business Rachel has developed her skills as a dentist and a businesswoman and invested in coaches to support her growth and success. Now at age 48 Rachel has decided it is time to give back by becoming a business and life coach for dentists establishing Ascendancy Business Coaching for Dentists where she teaches dentists the processes and skills to master the ABCs of business for the dental office. He