Dentistry Uncensored With Howard Farran

Dr. Donna Galante is a Board Certified Orthodontist with multiple locations in Sacramento, California.  She practices with her husband and fellow orthodontist, Dr. Paul Cater.  A graduate of the University of Pennsylvania Dental School in 1984 and their Orthodontic Program in 1986, she is celebrating 30 years in practice this year.  Besides her full-time practice, she lectures nationally and internationally for Align Technology the makers of Invisalign and is a Best Selling Author of multiple books, including Power Principles for Success which she co-authored with Brian Tracy.  Her latest book, It's All About Millimeters; How Small Changes Can Make a Big Impact in Your Business and Your Life is the topic of our podcast today.   www.DrDonnaGalante.com www.LuvMySmile.com

Dr. Christopher Phelps is an entrepreneur, general dentist, and author with two practices in Charlotte NC. In his first 7 years of practice he grew the revenue of his practices by a factor of 10X going from 2 practice locations to 4 locations. After selling two of those offices for profit, Dr. Phelps focused on maximizing the capacity of his remaining 2 practices and had 2 consecutive years of $1,000,000 revenue growth at Each of the two practices. Effectively collecting with 2 offices what he had collected when he owned 4 offices.  A major part of this success was the Call Tracker ROI program he developed out of his own marketing needs and issues.  With it, he was able to decrease his missed calls by 90%, increase his staff conversions of new patient appointments over the telephone from 24% to over 86% which helped increase his new patient numbers from 60/month to averaging over 300/month. All the while decreasing his marketing expenses by 74%.    In addition being a Kolbe Certified Trainer a key opinion lea

Kimberly, Gabriel, Amy have been a team since the inception of Kimberly Riggs Ruiz, DDS Inc in 2005. Not only has this dental triumvirate been responsible for making the small rural dental practice into a multimillion dollar business, they are also responsible for founding Unident Software Company and developing Axex Dental Software, the dental practice management software for the 21st century. Axex Dental was the first dental software to offer full functionality on Windows, Mac, and Linux computers as well as native operation on tablet devices such as the iPad. This creative group of self described "nerds" gets their  inspiration not only in their pursuit all things tech, but from popular culture such as boardgames, comics, and even nature.   www.RebelDentist.com www.AxexDental.com www.bastetmanco.com

Bart Knellinger started Progressive Dental in 2009 after recognizing a need for marketing and consulting services within the dental field. Before launching PD, he was a leading surgical laser distributer and marketing strategist for clinicians in the northeast. Bart has helped thousands of practices identify areas for growth, and he has been noted as one of the leading innovators in dentistry today. Bart has spoken for some of the industry's largest organizations including BIOLASE®, the American Academy of Implant Dentistry, Nobel Biocare, The Dawson Academy, The Pankey Institute and more. He was recently recognized on the Business Observer's 2015 40 Under 40 for Tampa Bay and has driven PD to be recognized as one of 500 America's Fastest Growing Private Companies by Inc. Magazine since 2014. Due to constant innovation, growth and long-term client retention, PD has quickly become one of the fastest growing companies in dentistry.   www.ProgressiveDental.com

Today's podcast subject is dental-malpractice defense attorney Jeff Tonner.  Since 1988, Jeff has limited his practice to helping dentists. He has written two books, (1) Malpractice: What They Don't Teach You In Dental School, and (2) Ideal Charting For General Dentists. Jeff lectures here in Arizona and across the nation on risk management, record keeping, and other dental-legal topics. Jeff has defended over 3,000 dentists before the dental board and hundreds of dental malpractice court actions. He drafts and regularly reviews dental-legal contracts, and also is involved with dental practice sales and transitions, as a broker for Western Practice Sales. In 2014, Jeff founded The Dental Advocate. His Ideal Charting for General Dentists system contains progress-note templates, consent forms, Update & Alert bulletins and other legal aids  --  an unprecedented and proactive approach to insulating dentists from trouble before legal actions are filed. Jeff graduated from Indiana University in 1977 and DePaul

About Dental Realist: We are real practicing dentists who have a passion for giving pre-dental, dental students, and new dentists the unfiltered information they need to succeed and thrive in dentistry. We've experienced first hand what it's like to want to be a dentist, travel down the road of education, and then embark on a career in dentistry.   Along the way we've seen success and we've had some failures.  There are things we would do again and there are things we don't want to see anyone repeat.  We share it all —unvarnished— because we want to help you become the best person and the best dental professional you can possibly be!   www.DentalRealist.com

Terry Work graduated from Oregon Health Sciences University school of dentistry in 1989.  He and his wife spent 4 years in the US navy as Dental officers in San Diego where they received specialty training.  Dr. Work has been in private practice with his wife for the last 25 years in Scottsdale AZ.  He is a diplomat for the International Congress of Oral Implantologists and has lectured on bone grafting, implant placement,  oral CDx and has participated as a mentor for Implant institutes.   www.DentalWork.com

Dr. Manor Haas graduated from the University of Toronto with numerous awards and a Doctor of Dental Surgery degree. After practicing general dentistry for a number of years, he pursued advanced training in endodontics and micro-surgery at the Albert Einstein Medical Center in Philadelphia, Pennsylvania.  There he obtained his specialty certificate in Endodontics. With a Masters Degree in dentistry, Dr. Haas holds staff teaching positions at  Toronto's Hospital for Sick Children and the University of Toronto Faculty of Dentistry. At the university, he is a lecturer and clinic instructor in the department of Graduate and Undergraduate Endodontics. With his hospital staff position, Dr. Haas provides direct patient care along with specialized training in Paediatric Endodontics to the Paediatric Hospital Residents, Graduate Paediatric Residents and Graduate Endodontic Residents. Dr. Haas is a Fellow and recent endodontic examiner at the Royal College of Dentists of Canada.  He has given and continues to give numer

Tiffany Beverlin was born outside London and came to the U.S. to work at Universal Studios.  Then she married, and gave up her burgeoning career to stay home and raise three children. During her fifteenth year of marriage—and after a decade out of the work force—Tiffany was forced to recycle her life. She was repeatedly told she was unemployable. After a fortuitous dream about problems selling her own engagement ring, she created a one of a kind company for that purpose.   DreamsRecycled.com rose up as the marketplace that specializes in selling goods from one's divorce. DreamsRecycled.com quickly became a gathering place for the divorce community who became inspired by Tiffany's personal story. Today, the site has grown to consists also blogs and community zones to assist the pre divorce and divorced community. Tiffany has appeared on AOL News, FOX News, CBS News and dozens of national publications and radio shows, bestowing hard-hitting advice on divorce, she is also a guest blogger for Huffington Post.   D

Academic Qualifications: Graduated Dentist by the Faculty of Dental Medicine of the University of Oporto (FMDUP) with a final grade of 17 out of 20 (1996-2002)   Post graduation in Implantology (Bränemark Institute in Gothenburg and Maxilla-Facial Surgery Ward at Västerås Hospital, Sweden) (2002)   Specialisation Course in Implantology at the Faculty of Dental Medicine, University of Oporto (FMDUP) with a final grade of Good (2003-2006)   Master's Degree (MSc) in Implantology by the Faculty of Dental Medicine (FMDUP) (2006-2007) and investigation thesis under the title "Experimental study of a new biomembrane (MES) for guided bone regeneration" with a final unanimous grade of Very Good (top grade)   Undergoing PhD programme (Implantology) in the Faculty of Dental Medicine of the University of Oporto (FMDUP 2013-2016) Dental License   Professional license No. 4013 of the Portuguese Dental Medicine Association   Merit Awards Rectory of the University of Oporto- Best finalist student award   Belmiro de Azevedo F

Ali has been an endodontic educator and clinical practitioner for the past 20 years. He's passionate about a patient centered philosophy of care and teaching and sharing his clinical techniques with others. He is the current President and CEO of RealWorldEndo and is in Private practice in Boston, MA Microsurgical Endodontics.   www.RealWorldEndo.com www.MSEndo.com

Lesia Crawford is the co-owner and CEO of GoGo Billing , Medical Billing for dentists. As a former dental office manager and treatment coordinator she enjoys working with dental offices incorporating sleep apnea treatment into their practice. GoGo Billing provides medical billing services exclusively for dental offices primarily treating sleep apnea as well as TMD, dental treatment due to medical conditions and accident claims.  She has been in the dental field for 20 years and while she is no longer actively working in the dental office she has been lecturing on case presentation and the art of selling for Denmat Lumineers and  Invisialign. Lesia's is here to give us some insider information on the billing world and promote her own CE course on October 21st  here in Scottsdale . Lesia along with Dr. Stacey Layman are teaching offices the how to's and what for's of  medical billing for  sleep apnea and other services covered by medical plans as well as case presentation  and sales strategies.    Address for O

Human Resource Advisors has been serving dentists nationwide for over 25 years with current HR advice for their specific issues. They provide employee handbooks, job descriptions, seminars and workshops, and forms for hiring, firing, and everything in between.  Most of all, Human Resource Advisors provides consulting on all the issues faced by doctors about their team.   www.HumanResourceAdvisors.com

Eddie Corrales is the founder of CADSMILES, a same day smile service for CEREC owners. Eddie Corrales is a Smile Designer and travels around the world restoring smiles as well as full mouth reconstructions. He also lectures on the subject and is an DSD member. Eddie Corrales has been a Dental Ceramist for 22 years, his laboratory, Downtown Dental Designs is in San Diego California. But Eddie Spends most of the time at dental offices assisting chairside with all the Digital Smile Design from treatment planning to finishing all the ceramics onsite.   www.CADSMILES.com www.SameDaySmiles.com 

Steven trained in Dentistry by having completed an accelerated combined 7 year program at Muhlenberg College, Allentown, PA and the University of Medicine and Dentistry of New Jersey-NJ Dental School. He went on to complete his advanced specialty training in Prosthodontics at The Goldman School of Graduate Dentistry-Boston University.   Steven was born in New York City and raised, the oldest of four children, in Oradell, NJ (near the George Washington Bridge).   Steven enjoys spending time with Traci, his wife, and their kids. His hobbies include teaching and coaching the kid's athletics, fitness and restoring old classic cars.   Steven conducted cancer research at Columbia Presbyterian Medical Center in New York City and while at UMDNJ-New Jersey School of Medicine.   Steven has been honored with faculty appointments as:  Assistant Clinical Professor at NJ Dental School, Clinical Teaching Fellow at Boston University and Clinical Attending at Monmouth Medical Center in Long Branch, NJ.   Continuing education

Greg Beck is President of Dental Practice Services, Inc. in Overland Park, KS, and the program manager of the Private Dental Plan Program.  DPS has operated the PDP program since 2002 and works with other dental consultants to promote the concept of a self-administered plan.  So Greg tell us how customized dental service plans work and how you got involved.   www.inofficedentalplans.com

Dr. Dillenberg is the inaugural Dean of A.T. Still University's Arizona School of Dentistry & Oral Health.  He completed his dental education at New York University, College of Dentistry and received his Master's Degree in Public Health from the Harvard School of Public Health.  Previously, Dr. Dillenberg was Associate Director for public health programs in the California Department of Health Services.  He also served in several capacities in the Arizona Department of Health Services, including being its Director for four years.  Dr. Dillenberg continues to serve in numerous leadership positions on health-related boards and associations and is the recipient of many honors and awards locally, nationally and globally.   www.JackDillenberg.com www.ATSU.edu

Dr. Wolf, a general dentist, completed his undergraduate education at Saint Louis University in Missouri and was awarded his D.D.S. from the University of Texas Dental School in Houston. Dr. Wolf completed a residency in  general practice at Harvard School of Dental Medicine and Brigham and Women's Hospital, where he was chief resident during his training.   Dr. Wolf held the positions of Dental Director at Harvard School of Dental Medicine and Chief of the Harvard Community Health Plan, Braintree Dental Center. Dr. Wolf has published articles in the field of dental materials research and has a special interest in practice management digital dentistry and implant dentistry.   Dr. Wolf is the founder of DentalCareLinks. DentalCareLinks.com is a new online platform designed to make it easy for dental professionals to manage the patient referral process. In place of hand-written notes, phone calls and relying on patients to carry images and other sensitive information, DentalCareLinks.com does it all automatical

Dianne Glasscoe Watterson, RDH, BS, MBA has more than four decades in dentistry. Her business, Watterson Speaking/Consulting LLC is based in Lexington, NC. Since 1997, Dianne has been published extensively, including authoring two monthly columns in national dental publications- one in Dental Economics called "Practice Wisdom" and the other in RDH called "Staff Rx."  Dianne is a well-known provider of continuing education for dental professionals and has presented for associations and major dental meetings across the US.  In addition to serving on the editorial board of RDH magazine, Dianne is a co-author of Foundations of Periodontics for the Dental Hygienist, a text used in many hygiene programs.  She has published two books:  Manage Your Practice Well and The Consummate Dental Hygienist.  Dianne was honored by Dentsply™ as a "Distinguished Dental Professional" in 2005. Also, Dianne was honored by Colgate™ in 2009 and 2010 as a "Key Opinion Leader" and serves on their Oral Health Advisory Board.  Dianne has

Dr. Marko Vujicic is responsible for overseeing all of the Association's policy research activities. Prior to joining the American Dental Association in 2011, he was Senior Economist with The World Bank in Washington D.C. where he directed the global health workforce policy program. He was also a Health Economist with the World Health Organization in Geneva, Switzerland. He is a visiting assistant professor at Tufts University in Boston. Dr. Vujicic obtained his Ph.D. in Economics from the University of British Columbia and a Bachelor's degree in Business from McGill University in Montreal.   www.ADA.org