Dentistry Uncensored With Howard Farran

Kathleen and Matthew Bickel have been married for over 20 years. They're definitely still in love with each other and with the amazing practice that they share. Listen to their optimistic views about everything dentistry.   Kathleen Bickel, DMD:   •BA Albright College, 1988 •DMD UMDNJ, NJ Dental School, 1992 (now Rutgers School of Dental Medicine).  •AEGD UMDNJ 1993   Matthew Bickel, DMD:   •BA Rutgers Univ, 1988 •DMD UMDNJ, NJ Dental School, 1992 (now Rutgers School of Dental Medicine) •AEGD UMDNJ 1993 •Married to Kathy Bickel, DMD since 1993, 2 daughters 20 and 15.    Co-owners of The Dayspring Center for Laser Dentistry since 1998.    Waterlase doc since 2004.     Dayspringlaserdentistry.com   Info@dayspringlaserdentistry.com  

Goal setting, why you should never haggle with patients about pricing, and how to stay OSHA and HIPAA compliant.     As the President and CEO of The Practice Mechanic, Rick Garofolo has contributed to the business of dentistry through proper accounting techniques, recall and follow up system creation, proper treatment plan presentation and more than 20 other systems.    In his newest book “Driving your Dental Business, 16 Business Lessons I Learned Teaching My Daughter to Drive”, Rick shares practice management techniques and methods that he used and still uses to grow dental practices’ bottom lines by an average 80% per year all over the country. Rick’s unique experience comes from a combination of years of successful business ownership with advertising agencies, PR firms, publishing companies, multiple magazines, restaurants, bakeries, a chain of barber shops and commercial and residential real estate investments coupled with his years of experience in the dental industry as a consultant and dental business

One of the largest barriers to entry for receiving denitstry is fear. Harvey Levy, DMD MAGD shares his compassionate approach to treating anxious and special needs patients.    Harvey Levy, DMD, MAGD practices general and hospital dentistry in Frederick, Maryland, where he emphasizes comprehensive dental care for individuals with anxiety or special needs. He graduated from Tufts Dental in 1974, GPR at Eastman Dental Center in 1976.   Dr. Levy has earned Mastership and four Lifelong Learning Service Recognitions by the Academy of General Dentistry (AGD) along with eight fellowships, four diplomat certificates, and board certification in Integrative Medicine. His work with anxious patients has earned him the AGD Humanitarian Award, the ADA Access to Care Award, the Maryland Governor’s Doctor of the Year Award, the Maryland State Dental Association’s First Humanitarian Award, Special Care Dentistry’s Saul Kamen Award, and the honor of running the 2002 Olympic Torch.   Dr. Levy also holds nine black belts, and wa

Penny Reed shares the five keys to growing your dental business. They might not be what you think.   Penny Reed, president of Penny Reed & Associates, is a dental consultant who began her coaching business in 1994 after working as a dental office manager. She is passionate about helping practices grow. She is the author of the book, "Growing Your Dental Business."   Penny is a member of the National Speakers’ Association and the past president of the Tennessee Chapter. She has been named a Leader in Dental Consulting by Dentistry Today, each year since 2007.     Penny is passionate about working with dentists and their teams to grow their dental businesses. She utilizes a combination of in-office and virtual training and coaching to assist dental teams in achieving their goals. By utilizing the principles in Growing Your Dental Business, most of her clients achieve an increase in collections of 25% or greater.   www.pennyreed.com   Penny Reed & Associates Phone: 1.888.877.5648   Email: penny@pennyreed

Learn about how Dr. Theeb's practice succeeds, what the market is like in the Middle East, and about BAIRD: the British Academy of Implant & Restorative Dentistry    ***   Dr. Thamer is a senior boarded dentist, who specialized in the field of cosmetic and implant dentistry. He runs Doctor Thamer’s Smile Studio and Dentallounge Clinics in Amman- Jordan. Dr. Thamer lectures extensively in the field of Aesthetic dentistry. He was a part-time lecturer at the University of Jordan. Dr. Thamer is an active member of numerous dental societies and he conducts many lectures and media shows dedicated towards public awareness in the field of cosmetic dentistry.    Academic Qualifications:  -Jordanian Board of Prosthodontics -MSc. Fixed and Removable Prosthodontics.  -BDs. degree in dentistry, University of Jordan.    Memberships:  -Vice president of the Jordanian Implant Dentistry Commission 2012-2013  - General Secretary of the British Academy of Implant and Restorative Dentistry.    Awards:    -First place winner:

Most general dentists in the United States DO NOT place implants. Find out why general dentists in other countries place a lot more, and discover the beauty in doing it right.   Roberto Rossi is a DDS, and a specialist in Periodontology and implant dentistry. He is an active member of the Italian Academy of Esthetic Dentistry.   www.drrossi.com   drrossi@mac.com

Regardless of how you feel about the UK's National Health Service, it causes problems for some. Established dentists are having trouble and new dentists are struggling more. Dr. Dev Patel, BDS shares his network solution to getting the kind of work that you love.   Dr. Dev Patel BDS PGDip has a special interest in cosmetic and restorative dentistry, in particular direct composite resin artistry and minimally invasive all ceramic restorations.     He graduated from the University of Manchester 2012, he then completed a post graduate diploma in primary care dentistry and is currently enrolled on a masters course in implantology at the University of Sheffield. He was awarded 'highly commended' in the category for 'Best Young Dentist South' at the prestigious 'Dental Awards 2015'. Dev is also the co-founder of the UK's largest Dental Professional Network - Dental Circle (www.dentalcircle.com).   www.drdevpatel.com www.dentalcirlce.com   Email - dev.dr.patel@gmail.com

Successful implant surgeon Bill Schaeffer tells how he got to where he is, and why he decided to also get a medical degree.     Implant Surgeon, co-founder of www.theimplantcentre.com   Bill is exceptionally qualified for his role as one of the implant surgeons at The Implant Centre. Having trained in the UK, Bill is both a dentist and a medical doctor. He is also a qualified surgeon and a registered Specialist Oral Surgeon. As if this wasn’t enough, he also has both a Fellowship and Membership from the Royal College of Surgeons of England.   His extensive background in Oral Surgery provided him with the perfect starting point for learning the finer points of implant surgery when he placed his first implant back in 1996. Since then he has gone on to become one of the most experienced implantologists in the UK and has pioneered techniques now used by implantologists throughout the World.   Bill says “using techniques adapted from other branches of surgery, it’s been possible to minimise the amount of surgery t

Keep drilling, filling, and billing. Let Debra Seidel Bittke worry about the other stuff.   LINKS TO TOOLS DISCUSSED ON THE PODCAST Programs Dr. Howard Farran, participated in with Dental Practice Solutions:  45 Day Dental Hygiene Profits Program http://bit.ly/45DayHygieneProgram 7 Day Dental Hygiene Program: http://bit.ly/7DayDentalHygieneProgram Down-to-a-Science Time Management Resource Also Mentioned During Podcast: http://bit.ly/DowntoaScienceResourceEBOOK ABOUT DENTAL PRACTICE SOLUTIONS Debbie Seidel-Bittke, RDH, BS, began her career as a dental assistant and office manager and also graduated from the University of Southern California with a bachelor’s degree in dental hygiene. She is also a former clinical assistant from the University of Southern California and co-taught the senior dental students Practice Management course until the school went to a PBL learning format. In 2000, she founded Dental Practice Solutions and works with dental practices world-wide to: ·       create profitable and sustai

Howard and Danny discuss everything implantology, including whether or not you need a surgical guide.   Dr. Daniel Domingue was born and raised in Lafayette, LA. He graduated from St. Thomas More in 1999 and went on to receive his Bachelor of Science degree from Louisiana State University in Baton Rouge and his DDS degree from the LSU School of Dentistry in New Orleans.   While spending three years in advanced training at Brookdale University Hospital and Medical Center in New York City, he served as Chief Resident of the Dental and Oral Surgery Department. His training included one year in Advanced General Dentistry and two years in Dental Implantology.    During these years, he was awarded the Certificate of Achievement from the American Academy of Implant Dentistry for outstanding leadership in Implant Dentistry, a Fellowship from the International Congress of Oral Implantologists, and an Associate Fellowship of the American Academy of Implant Dentistry. Dr. Domingue was also awarded Diplomate from the Ame

Find out why is oral radiology changing and  where it's headed.   Dr. Mecham has worn many caps and lived in various locations during the course of his career. After receiving an undergraduate degree in Chemical Engineering, he worked as a process engineer at Intel Corporation in Portland, Oregon before attending dental school at Boston University from 2005 to 2009. He completed a general dentistry residency and worked as a general dentist in the Air Force in Alaska as part of the Health Professions Scholarship Program. He will be completing an oral radiology residency at the University of Washington the end of June. He enjoys spending time with his wife and four children.   www.oralradiologists.com   oralradiologists@gmail.com

"Some practices don't even have voice mail. They just ring incessantly when they're not in the office". If this sounds even remotely familiar, Mary Beth has your solution.   Necessity is the mother of inventin'   Dental Support Specialties was founded in 2008 by Mary Beth Bajornas. With twenty years business management experience, Mary Beth had been working as a business manager in a dental practice, when she gave birth to her fourth child, daughter Alison, at 24 weeks gestation. After an 82 day NICU stay, Mary Beth and her husband were able to bring Alison home, but Mary Beth resigned her position to make Alison and her therapies her full time job.   As Alison made remarkable progress, Mary Beth discovered freelance opportunities in marketing and website creation, and started a media company.    When a dental consultant asked her about virtual assisting, it struck a chord with Mary Beth. She researched everything she could about virtual assisting and grew her company into Superior Assisting and Solutions. Fr

Practice management doesn't have to be big and scary. Bruce Stephenson, DDS shows that it might be easier than you think to do it well.   I graduated from dental school in 1977 and opened a practice from scratch. We grew over the years and in 2008 one of my associates bought half the practice with the understanding that I would retire in 5 years and sell him the second half. Well, it actually took 6 years but now my former associate, then partner, is now my landlord! I continue to practice in the same office, renting space for my 3-day per week Invisalign only practice. At one point in my dental career I also founded an IT company just for dentists (a lot more work than fixing teeth!) so part of my “rent” now is doing IT support for his practice.  Over the years I became interested in not only computers but practice management and have been lecturing and consulting on these subjects since about 1986. I have spoken at the ADA and AGD annual meetings and continue to do (occasional) seminars and webinars.  Since

Fernando Massoglia, DDS shares how Dentaltown has changed his practice.   Fernando Massoglia, DDS specializes in prosthodontics in Concepción, Chile. He has a Master of Science in Medical Education, and teaches at the University of Concepción.    massoglia@gmail.com   +56982098406    

Shep Hyken says, "You can't manage what you don't measure." Learn to measure and improve the strong and weak links in what Shep calls your Patient Journey Map.   Shep Hyken is a customer experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the author of Moments of Magic®, The Loyal Customer, The Cult of the Customer, The Amazement Revolution and Amaze Every Customer Every Time. He is also the creator of The Customer Focus™ program, which helps clients develop a customer service culture and loyalty mindset.     www.hyken.com   Phone: 314-692-2200   email: shep@hyken.com

"The clinical aspect is only one part. The people skills, the communication skills, and the business skills are some of the most important parts of running a practice."   Linda Miles, CSP, CMC, Virginia Beach, VA, is an internationally recognized consultant, speaker and author on dental practice and staff development. Linda is a successful businesswoman who not only founded LLM&A, a leading INC 500 dental management consulting firm in 1978; but also founded the Speaking Consulting Network in 1997. She sold those two businesses in 2007 and 2010 to devote more time to Co-founding the Oral Cancer Cause (OCC) in 2013. Linda has spoken in all 50 states and on four continents authored three books and mentored many other dental consultants.    Linda Miles  w: 757 721 3125 c: 757 619 1026 lindamiles@cox.net   www.AskLindaMiles.com www.oralcancercause.org. 

It's never a surprise to find out women are immeasurably capable. Women leaders are all over the place. The fact is, however, they're not called "women leaders"; they're "leaders".   I am a practicing general dentist and the founder of Dentistry for Kids and Adults, a multi-location group practice with emphasis on family dental care and pediatrics.      After graduating from USC School of Dentistry in 2000, I spent several years working in private practices before opening my first dental practice in 2002. Later, I also started a software company. Our software is called YAPI and it's designed to help dentists transition to a truly paperless environment and streamline office workflow.   www.yourdentist.net www.yapicentral.com   18635 Soledad Canyon Road, Ste 108 Canyon Country, CA 91351 (661) 299-2525   drgina@yourdentist.net   drgina@yapicentral.com

Learn how to stay ahead of the curve, how to brand your practice with tech, and what to expect as we advance into the future.   With 30 years in private practice, Dr. Scott Menaker is very driven and committed to building a successful business in dentistry. He has stayed ahead of the curve by implementing new ideas and systems using technology and customer loyalty/service as the driving factors in his operating protocols. His success has been built around the relationships he's had with his patients and his team. He is a Cerec trainer, has his own small dental consulting business, and now has a dental technology company that helps dentists succeed in the rapidly changing dental world.   Scott Menaker, DDS, FAGD, FICOI 2711 Randolph Road, Ste 205 Charlotte, NC 28207 704-377-2503 - Office 704-661-5452 www.smilecharlotte.com www.touchdentology.com   scott@touchdentology.com

"You're more addicted to the approval of the patient than you are of telling them the truth."     Dr. Mac Lee developed ORA5 antimicrobial in 1980.   He taught non-surgical periodontal treatment across the US and Canada, and was adviser to Dr Oz after writing the book: Nothin' Personal Doc, But...I Hate Dentists!   He formed www.operationstopdecay.com and 501.c non-profit organization offering free material for ages Pre K - 3rd grade.     Dr. Lee and Joleen Jackson now go in house for customized training.   drmaclee@gmail.com 361-781-2134 cell 361-782-7191   www.drmaclee.com www.ihatedentists.com www.operationstopdecay.com   https://www.facebook.com/groups/macandjoleen/

"We should try to save teeth if we can...because no matter what we put in, they're never going to be as good as the teeth the patient has started out with."   Dr. Charles Schlesinger, DDS, FICOI is a dental implant educator who has been lecturing internationally for the past 10 years. He graduated with honors from The Ohio State College of Dentistry in 1996. After graduation, he completed a General Practice residency at the VAMC San Diego and then went on to become the Chief Resident at the VAMC W. Los Angeles. During his time in Los Angeles, he completed extensive training in oral surgery, implantology and advanced restorative treatment.   Once he completed his residency, Dr. Schlesinger maintained a thriving restorative and implant practice in San Diego, CA for 14 years. In 2012 he relocated to Albuquerque, NM to become the Director of Education and Clinical Affairs for OCO Biomedical. In 2013 he took over as Chief Operating Officer of OCO Biomedical. He continues to provide patient care along with his educ