A.m. Best Radio Podcast

Kim Mobley, a partner in business advisory services, and Matthew Kroniske, managing director, both of Johnson Lambert, delve into the evolving intersection of technology, regulation and insurance. They share their expertise on leveraging emerging technologies that enhance audit processes, manage cyberrisks and navigate regulatory landscapes without losing a client-focused approach.

Marc Adee, CEO, Crum & Forster, is positioning his book as a cautionary tale for the next generation of insurance professionals. He hopes to prevent the cyclical pattern of learning and forgetting industry lessons.

Dana Sutton, flood practice lead at NFP, discusses the evolving landscape of flood insurance, the misconceptions surrounding flood risk, and how both the private market and National Flood Insurance Program can work together.

Andrea Keenan, EVP and chief strategy officer, AM Best, expressed confidence in the sector's adaptability, citing its evolution from horse-and-buggy to automobile coverage. Keenan spoke with AM Best TV at the Global Insurance Forum in Miami.

Chris Blunt, CEO of F&G Annuities and Life, discusses the findings of the company's new 'Risk Tracker' that shows events of the past year have impacted views on retirement and risk for the year ahead. Notably, it found that 80% of U.S. investors continue to cite inflation as the top concern.

Michael Bacon, Head of US L&H Globals and US L&H Transaction Origination, Swiss Re, discussed tailored transactions.

Angela Yeo and Mahesh Mistry, both of AM Best, outline the increasingly complex nature of global risk assessment in the insurance industry. Both spoke with AM Best TV at AM Best's Europe Insurance Market & Methodology Briefings – London.

Tresa Stephens, regional head of cyber at Allianz Commercial, discusses the surge in large cyber claims, attributing it to increased data breaches, evolving AI-powered threats, and the growing need for robust cyber hygiene practices.

Jose Berenguer and Romeo Berti, both of AM Best, said insurers' adoption of IFRS-17 has not substantially altered the fundamentals of operating performance. Both spoke with AM Best TV at AM Best's Europe Insurance Market & Methodology Briefings.

Matt Zender, Senior vice president, workers’ compensation strategy at AmTrust Financial Services, discusses key findings from the 2024 Restaurant Risk Report, revealing the substantial impact of back injuries, burns, and strains caused by work-related insurance claims.

Todor Kitin and Morgane Hillebrandt, both of AM Best, said growing economic uncertainty and escalating geopolitical conflicts have led to an anticipated increase in the frequency of cyberattacks.

Edin Imsirovic, director, AM Best, said improvements in computing and data availability have created critical mass for AI development. Imsirovic spoke with AM Best TV at AM Best's Europe Insurance Market & Methodology Briefings – London.

Stephen Crewdson, senior director at J.D. Power, details the firm’s latest Loyalty Indicator & Shopping Trends report, conducted in collaboration with TransUnion. The report provides an overview of insurance shopping and loyalty behavior. The third quarter started slowly before rebounding in August and September. 

Anthony Silverman and Konstantin Langowski, both of AM Best, said that while IFRS-17 represents a significant step forward in insurance reporting, the industry can expect continued refinement and development in reporting practices.

Marcus Daley, technical co-founder of NeuralMetrics, explores the transformative impact of autonomous AI assistants in insurance, highlighting how these advanced agents enhance efficiency, adapt to complex tasks and empower underwriters to improve risk assessments and customer engagement.

Greg Carter, managing director, analytics, EMEA & Asia Pacific, AM Best, said the turning point came as rising interest rates improved investment returns. Carter spoke with AM Best TV at AM Best's Europe Insurance Market & Methodology Briefings.

Danny Mallory, CEO of ProMGA Global Solutions, discusses the company’s adaptive journey in response to the dynamic MGA market, focusing on growth, innovation, and a global expansion strategy.

IBM Global Insurance Director Mark McLaughlin discusses findings from a recent report on how generative AI is reshaping the insurance industry, highlighting both opportunities and challenges based on insights from 1,000 C-suite executives and 4,700 customers across 23 countries.

Stefan Holzberger and Anthony Diodato, both of AM Best, said mutual insurers are de-risking portfolios, pursuing rate adequacy, adjusting terms and conditions, and implementing inflation-adjustable metrics in pricing algorithms. Both spoke with AM Best TV at NAMIC's 129th Annual Convention, held in Denver.

Matt Stull, director of data science for LexisNexis Risk Solutions, discusses insights from a 2024 Life Insurance Mortality Risk Management Study that examines how integrating medical and behavioral data can improve mortality assessments, expand accessibility, and reduce underwriting biases for underserved populations.