Where We Buy

Architect and author Kevin Ervin Kelley speaks about his book "Irreplaceable: How to Create Extraordinary Places that Bring People Together." He discusses the key elements that make places great, the importance of combining diverse components to enhance user experience, and how retail environments can outperform online competition by focusing on powerful, emotional experiences. Industry experts Ana Leon with Nuveen and Laura Fullington with Tanger join the conversation, examining successful case studies such as The Grove in Los Angeles and innovative retail designs translated from deep customer insights. The episode also explores the emotional and behavioral impacts of better-designed environments on shoppers. James Cook is the Director of Retail Research in the Americas for JLL.  Subscribe: Apple Podcasts | Spotify  Listen: WhereWeBuy.show  Email: jamesd.cook@jll.com  Watch our video show, Everything We Know About Retail: http://everythingweknow.show/ Leave a message on the Where We Buy hotline. We may use

Bob Burk from UrbanStreet Group discusses the redevelopment of Motorola's former 225-acre campus in Schaumburg, a Chicago suburb. UrbanStreet acquired the campus in 2016 with plans to transform it into Veridian, a mixed-use urban environment. Bob discusses the site's history and their approach to integrating residential, commercial, and recreational spaces. He also shares insights on dealing with infrastructure challenges, zoning efforts, and ongoing development projects, including the upcoming downtown of Veridian, which will include retail, restaurant and entertainment venues. James Cook is the Director of Retail Research in the Americas for JLL.  Subscribe: Apple Podcasts | Spotify  Listen: WhereWeBuy.show  Email: jamesd.cook@jll.com  Watch our video show, Everything We Know About Retail: http://everythingweknow.show/ Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061  Read more retail research here:  http://www.us.jll.com/retail Theme music is Run in the

Ryan Moore, founder and CEO of Last Mile Investments talks about the growing trend of investing in unanchored retail centers. He explains the unique value proposition of these properties, emphasizing their location in high-traffic areas and their appeal to services like medical, dental, and food and beverage businesses. He also details Last Mile's strategy, focusing on the Sunbelt and Midwest markets. The conversation touches on the evolving retail landscape, the impact of digital ordering, and the company's meticulous approach to managing and expanding their portfolio of unanchored centers. James Cook is the Director of Retail Research in the Americas for JLL.  Keisha Virtue is a Senior Research Analyst for JLL. Subscribe: Apple Podcasts | Spotify  Listen: WhereWeBuy.show  Email: jamesd.cook@jll.com  Watch our video show, Everything We Know About Retail: http://everythingweknow.show/ Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061  Read more retail resear

Aaron Sorin from AnyRoad talks about the importance and impact of experiential events for retailers, restaurants, and shopping centers. He explains how AnyRoad’s event management software helps businesses measure and optimize their event strategies. He covers examples including Johnny Walker's personalized whiskey tours and Westfield's holiday Santa experience, showing how they used feedback to improve the customer experience. Keisha Virtue is a Senior Research Analyst for JLL. James Cook is the Director of Retail Research in the Americas for JLL.  Subscribe: Apple Podcasts | Spotify  Listen: WhereWeBuy.show  Email: jamesd.cook@jll.com  Watch our video show, Everything We Know About Retail: http://everythingweknow.show/ Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061  Read more retail research here:  http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.  

Ryan McNeill, founder of Veritas Development talks about OAK, a new mixed-use development in Oklahoma City. He was inspired by iconic retail spaces like Santana Row and The Grove to spend over 15 years assembling land and building OAK. The project, featuring retail, food, hotel, and residential, aims to revitalize the area and bring high-quality amenities to the city. He discusses the importance of placemaking, community engagement, and his experiences in the restaurant industry that influenced his approach to development. James Cook is the Director of Retail Research in the Americas for JLL.  Subscribe:  Apple Podcasts | Spotify  Listen: WhereWeBuy.show  Email: jamesd.cook@jll.com  Watch our video show, Everything We Know About Retail: http://everythingweknow.show/ Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061  Read more retail research here:  http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license

Richard Lake, founding Principal of Roadside Development, and Catherine Timko, Principal at Riddle Company highlight transformative projects in Washington DC, including City Market at O and City Ridge. They discuss D.C.'s retail evolution and challenges in redeveloping office space into mixed use projects. After that, Michael Wheat, Managing Director of JLL's North Texas retail group explains why Dallas Fort Worth attracts retailers, citing high demand and planned developments despite challenges like interest rates and construction costs.  James Cook is the Director of Retail Research in the Americas for JLL.  Subscribe: Apple Podcasts | Spotify  Listen: WhereWeBuy.show  Email: jamesd.cook@jll.com  Watch our video show, Everything We Know About Retail: http://everythingweknow.show/ Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061  Read more retail research here:  http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative

Anne Mezzenga from Omni Talk joins James for a discussion about expanding retailers such as Five Below, Harbor Freight Tools, Burlington, Ulta, and Netflix House. They talk about innovative store concepts and technologies being implemented by H&M and Schnucks and touch on the economic implications of these trends and the importance of experiential retail to attract consumers. James Cook is the Director of Retail Research in the Americas for JLL.  Subscribe: Apple Podcasts | Spotify  Listen: WhereWeBuy.show  Email: jamesd.cook@jll.com  Watch our video show, Everything We Know About Retail: http://everythingweknow.show/ Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061  Read more retail research here:  http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.  

Jorge Barragan and Austin Wood are co-founders of The Picklr, an indoor pickleball chain. Discussing the sport's burgeoning popularity and demand, they share how The Picklr has sold 311 franchise locations in the U.S. and plans international expansions. They talk about their franchise model, the impact of the pandemic on the sport, partnerships with celebrities like Drew Brees, and the unique community and competitive aspects of their facilities. James Cook is the Director of Retail Research in the Americas for JLL.  Keisha Virtue is a Senior Research Analyst for JLL. Subscribe: Apple Podcasts | Spotify  Listen: WhereWeBuy.show  Email: jamesd.cook@jll.com  Watch our video show, Everything We Know About Retail: http://everythingweknow.show/ Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061  Read more retail research here:  http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.  

James Cook is joined by Sucharita Kodali, VP and Principal Analyst at Forrester to talk about five significant trends impacting the retail sector. They discuss consumer confidence amidst low unemployment and high inflation, the role of artificial intelligence in retail, the current state of the luxury market, and the potential merger between Saks and Neiman Marcus. They also explore the implications of political uncertainty on consumer spending, and the recent impact of the CrowdStrike software failure on retailers. James Cook is the Director of Retail Research in the Americas for JLL.  Watch the video version of this episode: https://youtu.be/XlIqt1GiUVk Subscribe: Apple Podcasts | Spotify  Listen: WhereWeBuy.show  Email: jamesd.cook@jll.com  Watch our video show, Everything We Know About Retail: http://everythingweknow.show/ Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061  Read more retail research here:  http://www.us.jll.com/retail Theme music is Run

Tim Murphy, CEO of Boomers Parks, delves into the operations, challenges, and growth of Boomers Parks' family entertainment centers (FECs) and water parks. The discussion covers Murphy's extensive background in the entertainment industry, the evolution and modernization of Boomers Parks' offerings, and the significance of understanding demographic needs. Murphy also shares how Boomers Parks has adapted its business model for growth through franchising, consulting, and management agreements, while also enhancing their online presence and updating their facilities to attract and retain visitors. James Cook is the Director of Retail Research in the Americas for JLL.  Subscribe: Apple Podcasts | Spotify  Listen: WhereWeBuy.show  Email: jamesd.cook@jll.com  Watch our video show, Everything We Know About Retail: http://everythingweknow.show/ Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061  Read more retail research here:  http://www.us.jll.com/retail Theme music

Katie Grissom is the Head of Retail and Mixed-Use, Americas at Nuveen. She explains the company's retail investment strategy, emphasizing the importance of understanding consumer behavior. Katie points out the evolving demands of millennials, the significance of convenience culture, and the potential impacts of Gen Z's burgeoning buying power. Real-life examples of successful retail environments, such as Specialty Shops SouthPark in Charlotte and a Whole Foods-anchored center in Franklin, Tennessee, are used to illustrate her points. The conversation also touches on the balancing act between upscale and value retail, and the future considerations for retail in the face of changing consumer habits. James Cook is the Director of Retail Research in the Americas for JLL.  Subscribe: Apple Podcasts | Spotify  Listen: WhereWeBuy.show  Email: jamesd.cook@jll.com  Watch our video show, Everything We Know About Retail: http://everythingweknow.show/ Leave a message on the Where We Buy hotline. We may use it on an upc

Davon Barbour, President and CEO of the New Orleans Downtown Development District, discusses downtown New Orleans' vibrant retail, dining, and entertainment. Barbour elaborates on the the importance of public-private partnerships. He also highlights initiatives to support small businesses and attract new retailers, making downtown a hub for commerce and culture. James Cook is the Director of Retail Research in the Americas for JLL.  Subscribe: Apple Podcasts | Spotify  Listen: WhereWeBuy.show  Email: jamesd.cook@jll.com  Watch our video show, Everything We Know About Retail: http://everythingweknow.show/ Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061  Read more retail research here:  http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.  

Toby Harris, President & CEO of State of Play Hospitality discusses his company's three innovative entertainment offerings: Flight Club, Hijingo, and Bounce. Flight Club combines darts with upscale hospitality and cutting-edge technology, making it accessible and fun for all. He also shares insights into the origins and expansion plans for Hijingo, a high-energy, immersive bingo experience, and Bounce, a ping pong-based concept. The episode covers site selection decisions for their venues, the high quality of food and beverages offered, and the company's future growth plans in U.S. and international markets. James Cook is the Director of Retail Research in the Americas for JLL.  Keisha Virtue is Senior Research Analyst for Retail at JLL. Subscribe:  Apple Podcasts | Spotify  Listen: WhereWeBuy.show  Email: jamesd.cook@jll.com  Watch our video show, Everything We Know About Retail: http://everythingweknow.show/ Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633

Giuseppe Stigliano is co-author of the new book “Redefining Retail: 10 Guiding Principles of a Post-Digital World.” With a Ph.D. in Marketing and Economics, he has co-authored influential business books with international guru Philip Kotler, such as 'Retail 4.0', 'Onlife Fashion', and 'Redefining Retail'. He highlights the necessity for retailers to adapt to changing consumer needs, the evolution towards an 'OptiChannel' strategy, and the role of new technologies such as AI in shaping the future of retail. Key insights include examples of successful retailer transformations, the blending of digital and physical retail experiences, and the importance of maintaining a human touch in an increasingly tech-driven world. This episode also features: Barbara Cominelli, CEO Italy and EMEA Retail Markets Lead at JLL Naveen Jaggi, President of Retail Advisory Services at JLL James Cook, Director of Retail Research in the Americas for JLL Links: Redefining Retail: 10 Guiding Principles for a Post-Digital World: https:

Bluhawk in Overland Park, Kansas is a 277-acre mixed-use development anchored by a massive indoor sports facility. The facility includes basketball courts, turf fields, and NHL regulation ice rinks, which will attract a significant youth sports crowd. Kent Price and Bart Lowen of developer Price Brothers talk about the vision behind Bluhawk, the types of retail tenants suitable for such a development, and how it integrates community, health, and commercial elements.  James Cook is the Director of Retail Research in the Americas for JLL.  Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show  Alexa: Say "Enable the Where We Buy skill" Email: jamesd.cook@jll.com  Watch our video show, Everything We Know About Retail: http://everythingweknow.show/ Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061  Read more retail research here:  http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons lice

James Cook and Keisha Virtue wanted to see to see how many celebrity restaurants they could visit in two hours on the Las Vegas Strip. In their research, they identified 361 celebrity restaurant openings in the past 5 years in the U.S. and Canada. These establishments not only boost tourism but also create a competitive edge in the competitive restaurant industry. Celebrity restaurants serve as major tourist attractions, particularly in popular corridors like Las Vegas Boulevard and Nashville's Lower Broadway.  Celebrities leverage their recognition and large social media followings to drive customer attraction and compete with mainstream restaurants.  Watch a video of the Celebrity Restaurant Challenge: https://youtu.be/wcFd2LROIFs?si=sAwcWiaDRpv2t6aX Read the full Celebrity Restaurant report for free:https://www.us.jll.com/en/trends-and-insights/research/celebrity-restaurants-report James Cook is the Director of Retail Research in the Americas for JLL. Keisha Virtue is Senior Research Analyst for Retail at

IT'SUGAR is known for its extensive variety of treats and innovative products. It's a leader in what the company call "sugartainment." Jonathan Schwartz, Vice President of Real Estate and Business Development discusses the brand's latest endeavors, retail strategies, and future plans. The company often seeks locations in impulsive purchasing environments like Las Vegas, where they have six stores. The focus remains on tourist markets, lifestyle centers, urban locations, and premier properties. The company has the flexibility to adapt store sizes from 1,800 to 30,000 square feet, depending on the location. Keisha Virtue is Senior Research Analyst for Retail at JLL. James Cook is the Director of Retail Research in the Americas for JLL.  Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show  Alexa: Say "Enable the Where We Buy skill" Email: jamesd.cook@jll.com  Watch our video show, Everything We Know About Retail: http://everythingweknow.show/ Leave a message on the Where We Buy hotl

James sits down with Deborah Weinswig, CEO of Coresight Research and Ana Leon, Director of Retail Research at Nuveen to chat about the latest trends in retail, real estate, and technology discussed at ICSC Las Vegas 2024. The conversation covers augmented reality, RFID technology, ethnic grocery stores, retail media networks, and the growing importance of mixed-use development. The guests also share their views on the economic outlook and consumer behavior. James Cook is the director of retail research in the Americas for JLL.  Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show  Alexa: Say "Enable the Where We Buy skill" Email: jamesd.cook@jll.com  Watch our video show, Everything We Know About Retail: http://everythingweknow.show/ Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061  Read more retail research here:  http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.  

Tom McGee, ICSC President and CEO, along with Dana Telsey CEO of Telsey Advisory Group, dive into emerging trends in retail real estate and consumer behavior, focusing on topics such as the impact of supply issues on leasing activity, the rise of omnichannel retailing, and the importance of local boutiques. They also cover insights on consumer spending, local businesses, and innovative retail strategies. Naveen Jaggi is President of Retail Advisory Services for JLL Americas James Cook is the Director of Retail Research in the Americas for JLL.  Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show  Alexa: Say "Enable the Where We Buy skill" Email: jamesd.cook@jll.com  Watch our video show, Everything We Know About Retail: http://everythingweknow.show/ Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061  Read more retail research here:  http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commo

Sales forecasting is critical for retailers and restaurants. Paul Sill, the head of the Visionary Insights Group at JLL, explains how forecasting models are built and used. The episode also explores how internal and external data, including customer demographics, competitor data, and mobile data, are incorporated into predictive models to assist retailers in making informed real estate decisions. James Cook is the Director of Retail Research in the Americas for JLL.  Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show  Alexa: Say "Enable the Where We Buy skill" Email: jamesd.cook@jll.com  Watch our video show, Everything We Know About Retail: http://everythingweknow.show/ Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061  Read more retail research here:  http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.