Secrets Of The Top 100 Agents

Real Estate Bookings CEO Greg McCutcheon kept hearing one phrase from clients: “You guys do so much more than just real estate inspection bookings.” In the latest podcast, host Tim Neary catches up with Greg who explains how the growth of the business and the vast array of services that are now on offer has meant that rebranding to Plezzel has become a necessity. Greg discusses: - The importance of re-evaluating and refreshing your real estate business to meet customer needs - How a rebrand means than just physical image - The financial and customer service benefits of shifting from print to digital Tune in now to hear all this and much, much more in this episode of Secrets of the Top 100 Agents! www.realestatebusiness.com.au FOLLOW US: Did you like this episode? Show your support by rating us or leaving a review on iTunes (The Secrets of the Top 100 Agents) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, a

Working an average of fifteen hours a day, seven days a week it is very apparent that Helen Yan lives and breathes her job, but for her it is so much more than that. Tim Neary catches up with Helen who says that the way that she became the number one woman in the 2017 top 50 was by being honest and creating ongoing relationships with each of her clients. From telling them how to get their power connected, to joining them for the celebration party Helen considers each of her clients to be a friend and says in any friendship nothing is more important than honesty – Even if it does mean missing out on the business. Helen will share: - How she approaches sharing bad news with her clients in a real estate environment that isn’t always full of positive messages - How to differentiate yourself from your competition in the eyes of the vendor - The changes impacting overseas property investors Tune in now to hear all this and much, much more in this episode of Secrets of the Top 100 Agents! www.realestatebusiness.com.

With 16 years of experience in the industry and a family history which sees him as a fourth-generation real estate agent, Sam Gamon is definitely somebody who knows his trade. Tim Neary catches up with Chisholm & Gamon Property’s Sam Gamon to know how finding the fun in the process is the agent’s main point of difference — be it getting people engaged at an auction, social media posts with a difference or just maintaining a productive work/life balance.. You will also find out: - The importance of having a healthy and committed support team - How meeting and achieving your promises is key to building a strong personal brand - What a lot of new agents tend to get wrong — and how not to make the same mistakes Tune in now to hear all this and much, much more in this episode of Secrets of the Top 100 Agents! www.realestatebusiness.com.au FOLLOW US: Did you like this episode? Show your support by rating us or leaving a review on iTunes (The Secrets of the Top 100 Agents) and by liking and following Real Estate

Carla Fetter ‘lives and breathes’ the real estate industry, but for her it has always been about building relationships. Tim Neary sits down with Jellis Craig Armadale estate agent Carla Fetter to discuss her approach to the process, which has seen her grow from a reception role to being one of the top performers in her industry. She shares the importance of modelling yourself on a mentor and how having someone to guide your career can be one of your best moves. You will also find out: • How not focusing on the sale can sometimes result in a more successful end result • The importance of that initial phone consultation in making more listings • The benefits of working with a strong team Tune in now to hear all this and much, much more in this episode of Secrets of the Top 100 Agents! www.realestatebusiness.com.au FOLLOW US: Did you like this episode? Show your support by rating us or leaving a review on iTunes (The Secrets of the Top 100 Agents) and by liking and following Real Estate Business on social media

Zali Reynolds describes real estate as “all that she has ever done” but wasn’t the original career path. After a short stint at university, Zali saw real estate as a time-out option, but with her ranking fourth in the Top 50 Women in 2017, it is safe to say that she has now definitely found her calling.. Tim Neary catches up with Zali Reynolds who shares how she has utilized her point of difference as a female in a male dominated local industry to help her achieve her successes. She expands on her early days in the industry and how she went about building up her database, and discusses how you can never take a ‘one size fits all’ approach to marketing a listing. You will also find out: -How confidence in your own skills and fees greatly enhances your clients’ belief in the process -The best way to turn being a younger person in the industry to your advantage -How to transition from being an assistant to getting an assistant Tune in now to hear all this and much, much more in this episode of Secrets of the Top

Tim Neary catches up with ReNet BDM Fletcher Norman to discuss the features of their CRM system and how what started as ‘a couple of ideas in the Coff’s Harbour surf’, is now helping agents to be more productive while spending more time in the field. Matt Carpenter of Star Partners, a user of ReNet for 5 years also shares his story and links the success of his offices to the implementation of the ReNet CRM system. He describes switching from a simple, unsophisticated excel program to ReNet as a life changing experience, which turned “dumb data” into usable tracking data. You will also find out: -How ReNet helps to manage multiple clients on a large scale -The level of engagement that can be achieved before a visitor’s even left the open home -How ReNet’s task system is helping to exceed client expectations

Matthew Scafidi may take an almost theatrical approach to his auctions, but it all helps in building and strengthening his reputation as a real and relatable person. In this podcast Tim Neary catches up with top 100 ranked agent Matthew Scafidi to discuss how localism can be key to establishing water-tight client relationships. With the majority of his staff living within 3km’s of the Noel Jones Mitcham offices, Matthew has no issue with bumping into buyers while he is out with his family - In fact he sees the benefit in being recognized as part of the local community as almost priceless. You will also find out: -How over-sharing with your client can give you more control of the sales process -The way to approach listing presentations to give you the best chance of success -The one question that he always asks his clients Tune in now to hear all this and much, much more in this episode of Secrets of the Top 100 Agents! www.realestatebusiness.com.au FOLLOW US: Did you like this episode? Show your support by ra

CEO of Gough Recruitment Joel Barbuto joins host Tim Neary to reveal how changing technology has influenced his business practices. He shares his thoughts on the differences between property management and residential sales, and the successful traits needed to approach both disciplines. For those new to the industry, Joel discusses what is required to push forward when you are trying to get those “runs on the board”, and for those heading a company, what to look for when hiring new staff. Tim and Joel also discuss how salaries and commission structures are at present and where they could be headed in the future. You will also find out: -How to source and attract fresh talent -The importance of flexibility in the workplace -Changes, both good and bad, that are impacting the industry Tune in now to hear all this and much, much more in this episode of Secrets of the Top 100 Agents! www.realestatebusiness.com.au FOLLOW US: Did you like this episode? Show your support by rating us or leaving a review on iTunes (Th

Leadership and mindset specialist, and founder of TMJ Coaching, Tanja M Jones joins host Tim Neary to reveal why most of REB’s Top 100 agents use coaches — and why those that don’t should. She explores the philosophies and pillar steps to listing and selling more property more often. She also reveals why your mental state is the difference between becoming a real estate master and remaining a real estate wannabe. She’ll also tell you what leadership and mindset really are. Tim and Tanja also discuss how you can be part of Tanja’s two-day leadership summit, Inspiring Greatness, to be held on 27–28 March in Melbourne. Click here for more information. http://bit.ly/2De6hBm You will also find out: The six fundamental practices of real leaders What you can do regularly to ensure continued growth Why great leaders embrace mistakes Tune in now to hear all this and much, much more in this episode of Secrets of the Top 100 Agents! www.realestatebusiness.com.au FOLLOW US: Did you like this episode? Show your support by

As technology advances, lead generating platforms are landing right at agents’ feet. However, some agents are pushing back on these platforms. LocalAgentFinder CEO Matt McCann joins host Tim Neary to answer the questions listeners and agents have asked, addressing pressing concerns and issues people have towards these lead generating platforms. Matt reveals the value LocalAgentFinder adds to the day-to-day operations of agents, the four pillars of the platform and how they assist agents, as well as why they strive to simplify selection and amplify the possibility of you becoming the agent the vendor picks. He also discusses why he has used this podcast as a way to listen to concerns of agents, for agents and agents only! You will also find out: - Why it’s a risk-free platform - Why they get feedback from both vendors and agents - How they differentiate from other platforms Tune in now to hear all this and much, much more in this episode of Secrets of the Top 100 Agents! www.realestatebusiness.com.au FOLLOW US

Join real estate technology expert at Agentbox David Bliss and host Tim Neary as they delve into the efficiency of Agentbox’s software — how it increases productivity, minimises disruption and pushes smoother performance. David reveals his most prominent success stories, including how one agent tripled his income! He also reveals why clean data converts into better business and increased revenues! REB’s Top 100 Agents ranking for 2017 revealed that 28 per cent of Australia’s best agents use the software, thereby rising in the ranks. You will also hear about: - What’s on the software development dashboard - How Agentbox will be better than ever in 2018 - The big plans it has to help agents grow their income in the year ahead Tune in now to hear all this and much, much more in this episode of Secrets of the Top 100 Agents! www.realestatebusiness.com.au FOLLOW US: Did you like this episode? Show your support by rating us or leaving a review on iTunes (The Secrets of the Top 100 Agents) and by liking and followin

Belle Property agent Lynsey Kemp chats with Tim Neary about how her habitual running created a healthy body and mind, leading to her ranking 41st in the Top 50 Women for 2017. This Balmain agent discusses how being authentic establishes trust with vendors and how to convert competitive advantage into actual business growth. You will also find out: - Her interesting case of selling an old mansion - Her true point of difference - Why she keeps the sale close to herself Tune in now to hear all this and much, much more in this episode of Secrets of the Top 100 Agents! www.realestatebusiness.com.au

BresicWhitney Estate Agent Andrew Liddell discusses how being in the customer service industry at a young age accelerated his career as an agent. Placed 80th in the Top 100 Agents ranking for 2017, the Balmain-based agent reveals how he measures his point of difference as well as why he feels he still needs “to outhustle everyone else”. You will also find out: - How he works his database to make more listings AND sales - The best way to split your day to fit everything in - The sacrifices he’s been happy to make to land in the top in real estate Tune in now to hear all this and much, much more in this episode of Secrets of the Top 100 Agents! FOLLOW US: Did you like this episode? Show your support by rating us or leaving a review on iTunes (The Secrets of the Top 100 Agents) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend your voice to the sh

For the sixth year running, the country's very best sales offices competed once again for the top honours in this year's Top 50 Sales Offices ranking, focusing particularly on volume and performance efficiency. Tune in to find out the top 10 sales offices for 2018! FOLLOW US: Did you like this episode? Show your support by rating us or leaving a review on iTunes (The Secrets of the Top 100 Agents) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend your voice to the show, email editor@realestatebusiness.com.au for more insight! iTunes: apple.co/2yvaRZK Facebook: bit.ly/2gr90k8 Twitter: bit.ly/2gryU77 LinkedIn: bit.ly/2yqssV8 www.realestatebusiness.com.au

Tim Neary is joined in the studio this week by BresicWhitney Estate Agent Adrian Oddi, where they unpack managing client expectations and keeping your clients for life. Located in Balmain, the 95th ranked agent in the Top 100 Agents 2017 explains how he differentiates himself from other agents through empowering his clients, why trust is his main priority and how he’s fine-tuned his processes. You will also find out: - Why product knowledge has a dollar value - How to understand your clients’ needs - Why you should “recharge your batteries” to build a longer career Tune in now to hear all this and much, much more in this episode of Secrets of the Top 100 Agents! FOLLOW US: Did you like this episode? Show your support by rating us or leaving a review on iTunes (The Secrets of the Top 100 Agents) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend

CENTURY 21 chairman Charles Tarbey joins Tim Neary to reveal just how much work goes into building a successful brand and why real estate without people isn’t real estate at all. The “real estate royalty” outlines his four pillars of real estate and how each one can make an agent’s career. Charles also tells Tim how his unique marketing targets consumers and how it puts distance between CENTURY 21 and all of the others. In this episode, find out: - The intrinsic link between technology and negotiation - What lies ahead for 2018 and beyond - 5 facts about Charles no one knows! Tune in now to hear all this and much, much more in this episode of Secrets of the Top 100 Agents! www.realestatebusiness.com.au FOLLOW US: Did you like this episode? Show your support by rating us or leaving a review on iTunes (The Secrets of the Top 100 Agents) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest yo

McGrath Estate Agent Marnie Seinor joins host Tim Neary to discuss how she stands out by turning open homes into networking parties. Revealing the endless possibilities she sees for her future, the Coogee agent also discusses the things she has learnt from her previous mentors and how she continues to implement them today to grow her career. Marnie also reveals how going back to basics and consistently being personable is the bedrock of her success. You will also find out: - Her one-of-a-kind open-house tactic - How she turns social media into revenue - Why doing more homework converts into earning more dollars FOLLOW US: Did you like this episode? Show your support by rating us or leaving a review on iTunes (The Secrets of the Top 100 Agents) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend your voice to the show, email editor@realestatebusin

Join Tim Neary as he chats with Fletchers Victoria director and auctioneer Tim Heavyside about the importance of getting the basics right, as well as maintaining a strong vendor–real estate agent relationship. Tune into the latest podcast to find out why structure, manner and performance are the central focus on maintaining consistency as an agent as well as having a resilient brand. Tim Heavyside also shares his experiences with a former director, whose words of advice have resonated with him throughout his 15-year career, forging his success. You will also find out: - What the public really wants from agents - The fundamentals to a successful campaign - How property videos have changed the game Tune in now to hear all this and much, much more in this episode of Secrets of the Top 100 Agents! FOLLOW US: Did you like this episode? Show your support by rating us or leaving a review on iTunes (The Secrets of the Top 100 Agents) and by liking and following Real Estate Business on social media: Facebook, Twitter

McGrath Estate Agent, Adrian Bo, discusses how underestimating the importance service can cost you money, as well as the emotional aspect of buying and selling a home. The Coogee agent reminisces on the words of John McGrath that resonated with him early on in his career, and paved his success of ranking 21st in the Top 100 Agents ranking for 2017. He also discusses the impact technology has had on his 20-year career, and gives an insight into the industry before emails were around. Adrian also explains how he gives his clients a smoother transaction, which he believes has led to his success. You will also find out: - What the public really wants from agents - What he did differently in his most successful marketing campaign - How he gears himself up for a listing presentation Tune in now to hear all this and much, much more in this episode of Secrets of the Top 100 Agents! FOLLOW US: Did you like this episode? Show your support by rating us or leaving a review on iTunes (The Secrets of the Top 100 Agents) an

Our 36th ranked agent in the Top 50 Women for 2017 Joanne Royston, director of RT Edgar in Victoria joins Tim in the studio to discuss her 27 years as a real estate agent, and the changes she seen over the years. Tune in as Joanne explains how the biggest key to success has been the most simple thing to do – write everything down and follow it all up with the client. She also explains how being a single parent has given her the drive to manage and prioritise tasks, as well as manage a team of 13 people. You will also find out: - How a team can make you, or break you - Why being open minded can lead to higher earnings - How the right mentor can be the difference in getting more listings, or losing more of them Tune in now to hear all this and much, much more in this episode of Secrets of the Top 100 Agents! FOLLOW US: Did you like this episode? Show your support by rating us or leaving a review on iTunes (The Secrets of the Top 100 Agents) and by liking and following Real Estate Business on social media: Faceb