The Membership Guys Podcast - Practical Advice For Membership Website Owners

Sales are the lifeblood of a successful membership business. While being able to hang onto those members is critical to the long term health of your site, the best retention strategy in the world is useless if you're not bringing in any members in the first place. In the first of a two-part podcast series, I discuss a variety of different marketing tips, strategies and tactics that you can use for your own membership in order to increase sales and have a steady stream of new members joining your site. In this episode, I discuss: Why social proof is so effective and how you can use it when marketing your own membership Two of the best ways of using Facebook in your membership marketing Splintering off aspects of your membership in order to give you more sales and marketing options How to use webinars to attract new members to your membership site

It's a new year, time for resolutions and focusing on new projects; and for many that means deciding to start a membership website. However rather than joining the countless people out there dishing out motivational platitudes and encouragement by the bucket-full; I've decided to take a different approach for this episode of The Membership Guys Podcast. Instead, I'm going to try to talk you out of it, by giving you the 9 signs that it might be a bad idea to start a membership site. In this episode, I discuss: Why it's important to figure out whether starting a membership is a good idea before you dive right into it The day to day realities of running a membership, and how they likely differ from what you've been told How to figure out whether you're the right person to run a membership The mindset you need as a membership site owner

As 2016 draws to a close, we're in a reflective mood here at The Membership Guys HQ. It's been a great year for us and for many within our community; and a particular highlight has been the growth and evolution of The Membership Guys Podcast. We've had the great privilege of being joined by a number of great guests, and it's been humbling that many of our most popular episodes feature only Mike and, well, a mic! In this special holiday edition of the show, I'm counting down the 10 most popular episodes according to download numbers during 2016, and revisiting some of the biggest gems and value-bombs from them all. Visit themembershipguys.com/episode77 for links to each of the full episodes mentioned in the show.

As the holiday season approaches, it's a good time to remind ourselves of the value of taking time away from your membership. In some circles, working every hour under the sun and being so busy that you're eating your Christmas lunch with your laptop on your knee, is seen almost as a badge of honour. Evidence that you're "hustling" harder than anyone else and as a result your business will be more successful. It doesn't work like that. Working hard is not the same as working smart; and neither you nor your paying members benefit from you being so tethered to your business that you can't take a little time out. In this episode of The Membership Guys Podcast we talk about why taking a break is so important, and I share a story about when I first realised that the world doesn't stop spinning if you step away from your business. In this episode, I discuss: The main reasons why people are afraid to take a break from their membership, and why they're all nonsense The first time I realised that my business w

Most memberships are focussed on helping people to reach a goal or achieve some sort of positive outcome. Whether you enable this with courses, worksheets and tools, community or something else - it's the result that matters. Running a free online challenge as part of your audience building and lead generation strategy taps into this in a big way and as a result can be one of the most effective tactics for attracting new members. If you run a challenge that helps people get a specific outcome; then not only are you delivering value but you're also proving that you're capable of helping them to get results; and that's an extremely compelling motivator for joining your membership for anyone wanting to take the next step towards achieving their larger goals. In this episode of The Membership Guys Podcast, I share a lesson taken directly from our Building an Audience course where we talk specifically about running an online challenge to grow your membership. In this episode, I discuss: What makes free chal

Live video is hot right now, and it's only set to become ever more powerful as a marketing tool. A lot of memberships we see are centered around an authority or expert of some type; and it stands to reason that one of the most effective ways of demonstrating your expertise, establishing your credibility and truly connecting with your audience is to get in front of a camera and share your message. Live video removes many of the barriers to doing that and enables you to connect with your audience at the click of a button. In this episode of The Membership Guys Podcast I'm joined by Luria Petrucci from LiveStreamingPros.com. These guys are absolutely nailing live broadcasting, and Luria has brought her years of experience in online video to the show to give you the steps and strategy you need to follow to make live video work as part of your membership marketing strategy. This is a very actionable episode, so if you've been contemplating how to use live video for marketing your membership website then you'll

Growing your membership audience can be a slow, painstaking process. Ultimately when all things are equal, people will buy from people they know, like and trust; and that sort of relationship takes time to develop. However there are ways to speed up the process; and in this episode of The Membership Guys Podcast I look at 4 of the tactics you can use to accelerate your audience growth. In this episode, I discuss: How event-based marketing tactics are one of the best ways to drive people to action Ways to make it more compelling for people to join your email marketing list Strategies for getting other people to promote your membership and grow your audience What to do next if you want to see real growth in your membership audience.

Building an audience is essential to the success of your membership. After all if you have no audience to speak of, then who are you going to sell to? Where are your members going to come from? “Build it and they will come” is, unfortunately, a myth – so you need to invest time in growing your own audience in terms of your email subscribers, website visits, podcast listeners, social followers and, of course, paying members. But where do you start? How do you actually find your audience? In this episode of The Membership Guys Podcast, I talk about the main places to look when it comes to figuring out where your audience are hanging out so that you can start engaging with them and getting them onboard with what you’re doing. In this episode, I discuss: Why your existing email list and social followers might not be worth engaging with The importance of building an audience when launching and growing your membership What are the best places to research if you’re trying to find where your audience are cur

When starting a membership, you have to be in it for the long haul. However despite your best intentions the time may come when you're considering shutting down your membership site. However if that is an option you're considering; it's important to handle it careful to avoid upsetting your members and ruining your reputation. In this episode of The Membership Guys Podcast, I discuss the best approach to take to shutting down your membership site without burning your bridges or causing yourself unnecessary problems. In this episode, I discuss: The 2 questions to ask yourself before you finalise your decision about shutting down your membership Possible alternatives to closing the doors on your membership forever The one thing you absolutely should NOT do in this situation How to create an exit plan for shutting down your membership that minimizes the pain for everyone.

Typically the type of membership sites we talk about here involve an expert using their skills, knowledge, experience and expertise to teach other people and help them achieve their goals. But what if you're not an expert in any one thing, can you still start a membership? In this episode of The Membership Guys Podcast, I discuss the 4 different strategies and models you can take to start a membership where you're not the expert authority, as well as the one approach you should absolutely avoid at all costs. In this episode, I discuss: Why it can be tougher to sell a membership where you're not an expert in a particular subject Should you "fake it 'til you make it?" How leveraging other peoples expertise can make for an attractive membership offering Do all memberships need to teach something?

I think it's fair to say that we're pretty big fans of the membership model. You don't call yourselves "The Membership Guys" and dedicate yourself to teaching this stuff if you're not... But for all we love the whole world of running membership sites, as with any type of business there is an ugly side that you'll undoubtedly encounter at some point when running a membership of your own. In this episode of The Membership Guys Podcast, I talk about 3 "ugly" issues that we've recently had experience with for our own membership and our advice for dealing with it should those same problems come up for you. In this episode, I discuss: How to deal with "copycats" who take immitation too far and cross the line into plagiarism Why you shouldn't take attempts to prevent piracy too far What to do if your membership content is pirated, and your options to have illegal links removed Disputing false chargeback claims with your payment processor

Creating membership content can be one of the most time consuming parts of running a paid membership website. If you're billing people on a recurring basis, you need to deliver value on a recurring basis; and often delivering that value involves some form of content. In this episode of The Membership Guys Podcast, I discuss how to approach content strategy for your membership, and the steps to take in order to ensure your production process is streamlined so you're not constantly grinding to put out new content. In this episode, I discuss: Two key mindset shifts to embrace that will change how you approach your membership content What content you should be creating, and how to deliver more while actually REDUCING your workload The steps you need to take before hiring someone to help you to produce content The one thing that will make a monumental difference to your content production process

Creating a membership website involves a lot more work than most people expect. Memberships have a lot of moving pieces; not just on the technology front, but also when it comes to strategy, marketing and the day to day logistics too. It's not surprise then, that so many people get "stuck" when trying to figure out which software to use, what features their site should have and how to implement them, how often to release content, what content to create and so on, and so on... and so on! In this episode of The Membership Guys Podcast, I discuss the steps you need to take in order to overcome "Paralysis by Analysis" - the situation where you're so bogged down in overthinking every little thing that you get stuck in the mud, not making progress.

Most of the strategies, principles and tactics we cover here and inside the Member Site Academy apply across the board regardless of which niche or market your membership website is in. However when it comes to B2B and B2C memberships there are some key differences that you need to be aware of when it comes to positioning, marketing and pricing your offering. In this episode of The Membership Guys Podcast, I dive into what those differences are and ways in which you can adjust your strategy accordingly. In this episode, I discuss: What are the 4 main differences to consider between business-to-business and business-to-consumer memberships? How these 2 distinct member types will each perceive things like value, cost and priorities Why important thing you need to consider when planning your membership content depending on your customer profile Ballpark price ranges for both B2B and B2C memberships, and the one factor that may enable you to increase your prices

It's easy to fall into the trap of playing the "numbers game" when it comes to creating your membership content. Taking pride in having more courses, more tools, more bells and whistles than the next guy. However as I cover in this episode of The Membership Guys Podcast, it's a foolish game to play and one which not only leads to you failing your members but also puts your entire membership business at risk. In this episode, I discuss: What you REALLY need to be focusing on when it comes to creating membership content Why putting too much content into your membership site is a bad thing How relying too much on content as your selling point puts your business at risk of being wiped out by your competitors The question you need to ask yourself to re-align your thinking about your membership offering

When it comes to creating membership content, it can be easy to get sucked into the "numbers game", focusing on churning out quantity rather than quality. Your members join because they have a result they want to achieve, a problem that needs solving; so it's important to make sure that the content you create helps them to get to where they want to go. In this episode of The Membership Guys Podcast I'm joined by Colin Gray from ThePodcastHost.com. Not only does Colin help to teach people how to get the most from podcasting, but he's also got a PhD in Online Education; so I really enjoyed discussing how to make your membership content effective and truly educational.

Every topic and every industry has its fair share of bad advice, outdated information and dubious “best practices”; and there’s certainly a lot of that out there when it comes to the subject of membership sites. As with most subjects it can be a bit of a minefield trying to maneuver around the misinformation – so to help you out we’ve broken down 8 of the most common ‘myths’ about creating and running a membership site.

If you've been selling one-off courses for a while, then deciding to transition to the membership model is a big move with more things to think about than you may realise. We've worked with plenty of people who have successfully made the switch, but there are some definite considerations in terms of cashflow, marketing and how the complexion of your day to day business can change. In this episode of The Membership Guys Podcast, I discuss the main implications of moving from selling courses to running a membership, how to ease the transition and my advice for deciding whether it's the right decision for you. In this episode, I discuss: The main things to consider when deciding whether to switch to the membership model How to deal with past customers who have purchased your courses The biggest thing most people don't think about when moving into memberships Advice on deciding whether this is the right decision for your business.

While running a membership site can highly profitable on its own, it doesn't have to be the only piece of your business puzzle. Complementing your membership website with a diverse range of products and offerings can not only give you increased income from multiple revenue streams but also enable you to better serve a greater proportion of your audience. In this episode of The Membership Guys Podcast, I discuss ways in which you can add multiple revenue streams to an existing membership business. In this episode, I discuss: 7 ways you can add additional revenue streams to your existing membership Why you should be careful about affiliate commissions and joint ventures The importance of clarity when you have multiple product offerings How to leverage your other revenue streams to add value to your membership

This past year has been an exciting one for us, and as we reach the 12 month anniversary of the opening of the Member Site Academy we're feeling a little reflective. To celebrate this milestone I'm joined once again on the podcast by the other (some say better) half of The Membership Guys, the one and only Callie Willows, to discuss our first year of running the Academy. In this episode, Callie and I discuss: What aspects of running the Academy we each found to be most surprising or unexpected Changes we've made to our strategy and the reasons and circumstances behind those decisions What we each enjoy most about running the membership What the future holds for Member Site Academy