Dental All-stars

In this podcast, Larry Guzzardo shares his production killers:Why dental scheduling is so importantWhat production killers areThe top 2 scheduling production killersThe impact production killers haveLarry Guzzardo is a dental consultant with over 24 years of experience specializing in business systems, leadership, and most importantly productive scheduling. Larry is an accomplished speaker, published author, and instructor at the prestigious Dawson Academy and All-Star Dental Academy.RESOURCES

Dentistry is changing in a big way. Patients know more and are becoming immune to the sales tactics that worked five years ago. With online review sites, increased search and social media, and competition, dentists not only have to provide amazing dentistry, but also outstanding customer service.Listen to Alex Nottingham, CEO of All-Star Dental Academy, and Larry Guzzardo, All-Star Dental Academy's Head Instructor, talk about improving your schedule and new patient flow in an ethical way, as Marilee Sears, Future of Dentistry Host, interviews them.If you need help filling your schedule, you won’t want to miss this one!We talk about the importance of training your team, serving your patients and how to make your practice stand out from the crowd.In this Future of Dentistry interview, you will learn:The steps that doubled one dentist’s production in one yearWhat patients really wantWhy hype and sales do not work anymoreHow to avoid broken and missed appointmentsRESOURCES

Learn how to determine your “Recall Return Rate” and what important statistics to track the health of your Recare System. Learn how to make best use of the patient visit while they are in your care.Debra Engelhardt-Nash has been in dentistry over 30 years. She is a trainer, author, presenter and consultant. Debra has presented workshops nationally and internationally for numerous study groups and organizations. As a result of her work, she has had the honor of meeting amazing people and speaking in beautiful countries such as Peru, Sweden, Romania, England, Croatia, France, and Turkey. She is a repeat presenter for the American Dental Association, the American Academy of Cosmetic Dentistry and the Chicago Dental Society Midwinter Meeting.Debra is a founding member and served two terms as President of the National Academy of Dental Management Consultants. She is currently serving her third term as President of this organization. Debra is also a member of Speakers Consulting Network and a board member of the Am

Without new patient leads, your dental practice is dead in the water. But where do new patients come from? Making your practice known to your marketplace is a tremendous job, but someone has to do it. Learn about the impact of the Online Dental Revolution.Watch Entire Study Club: Nuts and Bolts of Dental Practice Marketing (All-Star Login Required)Larry’s 24-year career as a training specialist began with in-house training programs such as active listening, customer service, stress management, and career development, but quicky shifted so he could focus full-time on dental consulting. Larry works one-on-one with dentists in practice management, business systems, and leadership development, and presents workshops on topics including, “Winning Patient Acceptance of Fine Dentistry,” “Working with You is Tearing Us Apart,” and “The Leadership Challenge.” Larry is an accomplished speaker and published author.RESOURCES

Heather is a former retail sales specialist and department trainer for Bloomingdale’s, where she had a million-dollar clientele. She also took that luxury retail mentality and brought it into the dental world, where she leveraged her training and was able to make an extra million dollars for her dental office in less than 18 months. With over 16 years of retail sales & management experience, 7+ years as a phone skills coach & trainer, and thousands of hours in perfecting the art of rapport with dental patients, Heather helps improve dental practices’ profitability through phone skills success, promoting patient experience, and implementation of systems.Heather is also an accomplished writer in the world of dentistry, having her articles, press releases, and blogs featured in various publications including Dental Practice Management, Dentistry Today, The Progressive Dentist Magazine, Dentistry IQ, and more.HIGHLIGHTSWhy phone training is so importantThe #1 key to phone & customer service successHow