Business Ideas For Smes And Start Ups

I came across the following quote from a post on Instagram: “It doesn’t make sense to continue wanting something if you’re not willing to do what it takes to get it. If you don’t want to live the lifestyle then release yourself from the desire. To crave the result but not the process is to guarantee disappointment.” The journy of 1,000 miles doesnt begin with the first step - it begins with awareness. In sales performance that 'awareness" is critical - it is a level of self awarenes that might be beyond many - it certainly was beyond me for a long time. A line from their most famous song, David Byrne in Talking Heads asks YOU to ask the question: "you may ask yourself, how did i get here?" In trying to improve your sales performance you need to understand where you are, how you got there, where you wnat to go and more importantly are youy aware of what changing for success looks like? I have included a little clip at the end from Eric Thomas - the bane of every young sportstar's life....I hope you enjoy

A different episode to the usual - about going to a fundraiser for Palestine at the Dockers Club in Belfast, music supplied by Irish DJ, David Holmes, Roisin El Sherif and Bernadette Devlin McAliskey. At the age of 78, Bernadette can hold court now just as well as she did in 1969, on her maiden speech in Westminster. She read out some poetry on the evening from an Irish Poet, Dorothy Cullen from her book of poems "300 days and counting" - available on Amazon. I have posted a copy of her maiden HOC speech on my website here: https://www.shift-control.co.uk/words-maiden-speech-bernadette-devlin/

According to Gartner research, only 17% of the buying process is spent with suppliers — that’s not much more than one-sixth of the journey. So if you're waiting for that 17% to come to you, you’re missing the 83% where the buyer is actually shaping the deal. That’s why proactive prospecting isn’t just good practice — it’s survival. In this episode there are some intended and unintended points for discussion - what started out as a piece on rewarding self-contained sales prospecting, ended up shining a light on the importance of having your marketing game on point, to ensure that buyers are able to access you WHEN THEY want to and also why prospecting still has a value when the world thinks that digital channels provide the only real meaningful solution to business development and lead generation.

I found myself a little hypocritical in the previous episode - trying to maybe make everything sound so easy when in truth getting into good habits in any part of your life can be anything but easy. I felt it important to reframe a few things - it is a struggle for me in loads of areas and I try hard to inject some stability and form rituals where i can in order to improve myself, in the margins. Small, steady improvements might make big differences over the longer term but they 100% have greater impact over doing nothing. For me, Im cutting out media for a few days - I find watching anything about Palestine now a torture and something that Impacts my own well being. On the up side, I am happy to recommend a few apps - one is Merlin, the other Picture this - but handy for the immersion in nature experience. The other is NO THANKS - an app that tells you which companies are directly linked in supporting countries whose ethics you might find somewhat despicable.

The second part of the podcast devoted to the importance of Process is itself broken down into 2 parts - the practical part of the process that impacts the physical work you do and the prices you have (or don't have) that helps you emotionally and mentally prepare for the work that you need to do. Sales is not an easy job and you can find yourself under pressure from a number of different angles day in day out. Having a process in place or putting some order into your work means that you are able to build up momentum in your work and to create a particular rhythm' to your selling. Having a clear objective within allows you to focus on progressing in a particular way but also gives you more certainty that you are in the right place, the right job with the right opportunities beckoning. Giving yourself the best chance you can is all you can do - how you start your day, your mindset, the structure you out to your work and how you deal with the challenges are all very much within your control. Once you find

Episode 1 of 2, were I talk about the importance of disciplined process in sales management and leadership. It's all pretty straightforward and common sense and yet many sales leaders are fixated to the outcome - the revenue target for the month, quarter or year instead of having a clearly defined sales management process that offers you every qualitative and qualitative measurement to ensure that you can respond quickly to any warning signs or potential areas of concern, in real time. It can be a tough call for business owners who have usually taken the journey of hunter, gatherer to business leader and might want everything done in the 'old way' just because it has worked in the past. Today with so much technology and software to support the sales and marketing function, the sales management role has become easier but only when built around a solid process and implemented by a highly disciplined sales, marketing and admin team. Episode 2 will focus on those processes that can help sales people navigate ch

Following hot on the heals of the last podcast - can a great sales person become a great sales manager - I had some feedback from listeners who had shared some of their own experiences and so I thought I would record this episode to focus on some tangible stuff that can be implemented quickly or at least can influence your thinking as you begin to consider recruiting from within. I have always followed the Rx3 model - recruit, retain for revenue - and so the importance of getting this appointment right is so obvious and yet people will still go for speed over quality, the path of least resistance. A sales person is driven by closing and a sales manager by coaching. Individual player v a team enabler. It's worth taking time to consider all of the options rather than appease a sales person who thinks they deserve a promotion.

In life, some things can be both "good" and "bad" and in the middle of the drama to get things attended to we often only see them as simply 'bad' or 'good.' It's hard to find the time to work towards a balanced opinion and so we go for the position that seems the most logical at the time and with the evidence we have. Social media and smart phones are a decent example - they can be both a curse and at the same time extremely beneficial. (Try finding a dumb alternative your smart phone and see where big tech - and clearly customers - both sit in this discussion.) A constant theme in sales teams is the failed promotion from within - the high-performing sales person, promoted to sales manager because of exceptional sales performance, only to not cut it at management level. It happens a lot. Not a great result for the new sales manager, the existing sales team and it can have a serious impact on sales performance in the short term. In sport, great footballers don't make great managers within the same season -

It hits everyone at some point along the sales journey - overthinking or self sabotage. Sales is hard enough due to market forces, economic turbulence and the competition without the added pressure of the inner critic giving you a kicking at the same time. It can be a problem but it can also be tackled relatively easily and quickly - as long as you put some work into it. Again the driver for success is about being able to focus on the process rather than the outcome - have a read of the Chimp Paradox if you can (or give Chat GPT a rattle and see if it can condense the work of Dr Steve Peters better than I can...its a great book to help you deal with the inner critic and self sabotage.)

The previous episode (Nature of Man with Diarmuid Lyng) had generated more discussion and feedback than most other episodes. The feedback had been mixed in the sense that many people related to the content but as many were of the opinion that the retreat or the idea of a retreat 'wasn't for them.' The best way to continue the discussion is to literally do just that. This episode is with Michael Ryan, co-founder and facilitator of Nature of Man. A wellness and meditation expert, Michael gives his perspective on the condition of the Modern (Irish) Man and we discuss holistic benefits of the Nature of Man retreat and the value it can offer anyone and everyone. The next retreat takes place in Donegal from 6th-9th June. Details can be found at natureofman.ie We reference a number of writers / poets in this episode - David Whyte and John Moriarty. Two deadly men well able to put into words the thoughts of everyone of us (and indeed none of us)

In March, I found myself at a retreat in the Wicklow mountains, facilitated by Diarmuid Lyng and Michael Ryan. An entirely transformative experience and one that I felt the need to share through a discussion with Diarmuid - Wexford County Hurler, TG4 Commentator, retreat facilitator, husband, father and builder of a cultural facility in south Kilkenny. The podcast covers alot of ground but is centred around the Summer Nature of Man retreat in Donegal 6th to 9th June 2025 - and the myriad reasons why some of you should attend. www.diarmuidlyng.ie will offer more detailed information on the retreat and the other projects that Diarmuid is involved in. The poet mentioned (I know) is David Whyte, the poem Self Portrait. I hope you enjoy - and if you do please feel free to share with those who might benefit from the retreat. Thanks for reading.

In a number of conversations this last few weeks - on a personal and professional level - a common theme was the importance of taking time...time 'out', time to prepare, time to think and the benefits of not rushing. The control of our subconscious / unconscious in what we do and how we do things is evident but only when we stop to think. Take a breath, a moment too get some clarity and perspective. How often do you stop and think - about the unimportant stuff? about the important stuff? About the critical stuff?

A recent walk through Belfast city centre reminds me of a time when I lived in the city and encountered the homeless problem first hand. In 2013 there were a number of deaths on the streets in quick succession that should have sparked some deliberate action from local politicians and government. 9 years on and a new Rolex store will open up soon, directly opposite where Catherine Kenny died in March 2013. If there is room in our world for luxury watches then surely there is space too for the disenfranchised lost souls of this country

The shouts from the sidelines - and the media - at Ange Postecogolou over the last few months have been pretty clear. A coach sticking to his principles, lacking as many as 8 first team players is now deemed not good enough. Unless you've played or coached at that level, then it's hard to fully appreciate what is going on. A journalist only has a perception of what is going on, not the full picture. Never the full picture - and as a result criticism can be overly harsh, directed at the wrong person, or just wide of the mark. On a personal level, I've come to learn the difference between perception and perspective and the importance of loosing the ideal that 'perception is reality'

How quickly do you filter out the expert buyer from the amateur buyer?

Writing well takes skill. Writing truthfully takes discipline. Taking the economy and honesty of Hemmingway and applying it to sales and marketing.

Two weekends spent at GAA matches - football and hurling - and guess which one didn't need the rule changes.

Something ive wanted to talk about for a long time - my love of music. Trying to make it relevant to the theme of the Shift Control Podcast isnt easy - so for this one time - I'd like to talk about Roru Gallagher, in a week where his immortalised Fender Strat was sold to a lucky buyer and gifted back to the State.

How many of you are actively and knowingly integrating AI into your business development process? I think at this point everyone has gotten over themselves - even copywriters - and begrudgingly admitted that generative AI can be a great thing for creating content both in the arena of sales and marketing. But beyond that, what else can it do...? A first discussion episode for me in quite some time with Rory Kelly - ex-Hubspot guru who has been recently shining a light on AI in his on line commentary. He is a genuine sales expert who has worked with organisations globally guiding them through the HubSpot platform. Find him on Linkedin, connect with him and enjoy his perspective on AI

The boys are back in town - the bad ones. As Ireland continues to punch above it's weight in global sport - like it does in the arts, music and film - 2 opposing belief systems are clashing in Belfast. Anti-immigrants v anti racists are rioting in Wellington Place - mirroring events in Sunderland, Stoke and Leeds. Bored, undervalued, ignored, badly represented adults are resurrecting an old evil, against a back drop of TEAM Genocide - USA and Israel - carpet bombing of Palestine. Worrying times.