Sinopsis
Welcome to Bridge the Gap with hosts Lucas McCurdy and Joshua Crisp. A podcast dedicated to informing, educating and influencing the future of housing and services for seniors.
Episodios
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Reshaping Hospitality Through Stories with CEO Frederick Zarrilli
04/08/2025 Duración: 13minHow does hospitality affect every interaction we have with residents? Tune in to hear Frederick Zarrilli, President and CEO of Senior Living Hospitality, give us the answer. From storytelling to paying attention to the little things, this episode is full of practical insights.Produced by Solinity Marketing.This episode was recorded at the NHI Music City Symposium. Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Master, The Bridge Group Construction and Solinity. Become a sponsor of the Bridge the Gap Network.Connect with BTG on social media:YouTubeInstagramFacebookTwitterLinkedInTikTokMeet the Hosts:Lucas McCurdy, @SeniorLivingFan Owner, The Bridge Group Construction; Senior Living Construction Renovation, CapEx, and Reposition. Joshua Crisp, Founder and CEO, Solinity; Senior Living Development, Management, Marketing and Consulting.
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A Senior Living Play by Play with Industry Veteran Robb Chapin
28/07/2025 Duración: 16minJoin Robb Chapin, Co-Founder of Channel Marker Advisors, as he joins the show to give us a play-by-play breakdown of senior living. Hear incredible insights from an industry veteran on the current state of senior living and the direction we’re headed. Hear everything from new projects to how operators can pivot to thrive.This episode was recorded at the NHI Symposium. Produced by Solinity Marketing.Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Master, The Bridge Group Construction and Solinity. Become a sponsor of Bridge the Gap.Connect with BTG on social media:YouTubeInstagramFacebookTwitterLinkedInTikTokMeet the Hosts:Lucas McCurdy, @SeniorLivingFan Owner, The Bridge Group Construction; Senior Living Construction Renovation, CapEx, and Reposition. Joshua Crisp, Founder and CEO, Solinity; Senior Living Development, Management, Marketing and Consulting.
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Facing the Future of Senior Living in Secondary Markets with Jimmy Justice
21/07/2025 Duración: 19minJimmy Justice, Chief Operating Officer of William James Group, joined the show to share insights on their growth in secondary markets, employee retention strategies, and what work-life balance means for those in seniors housing.This episode was recorded at the NHI Symposium. Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Master, The Bridge Group Construction and Solinity. Produced by Solinity Marketing.Become a sponsor of Bridge the Gap.Connect with BTG on social media:YouTubeInstagramFacebookTwitterLinkedInTikTokMeet the Hosts:Lucas McCurdy, @SeniorLivingFan Owner, The Bridge Group Construction; Senior Living Construction Renovation, CapEx, and Reposition. Joshua Crisp, Founder and CEO, Solinity; Senior Living Development, Management, Marketing and Consulting.
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The Power of Storytelling with Former Pixar Story Artist Matthew Luhn
14/07/2025 Duración: 10minWhat can Toy Story teach us about senior living? Find out on this episode of Bridge the Gap with Matthew Luhn, a former Pixar and Simpsons Story Artist who helped create the stories of classics like Monsters Inc., Finding Nemo, Ratatouille, and more. Learn everything from structuring stories to how to build trust, plus a few exciting details about future projects. This episode was recorded at the NHI Symposium. Produced by Solinity Marketing.Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Master, The Bridge Group Construction and Solinity. Become a sponsor of Bridge the Gap.Connect with BTG on social media:YouTubeInstagramFacebookTwitterLinkedInTikTokMeet the Hosts:Lucas McCurdy, @SeniorLivingFan Owner, The Bridge Group Construction; Senior Living Construction Renovation, CapEx, and Reposition. Joshua Crisp, Founder and CEO, Solinity; Senior Living Development, Management, Marketing and Consulting.
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Bridging the Gap Between REIT and Operator with NHI CEO Eric Mendelsohn
07/07/2025 Duración: 19minWe are unpacking how REITs support senior living operators, plus hear insider details into the recent proxy fight with an activist investor straight from Eric Mendelsohn, CEO of NHI. Don’t miss these valuable lessons from an industry leader on serving partners and working toward mutual success.This episode was recorded at the 2025 NHI Symposium.Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Master, The Bridge Group Construction and Solinity. Produced by Solinity Marketing.Become a sponsor of Bridge the Gap.Connect with BTG on social media:YouTubeInstagramFacebookTwitterLinkedInTikTokMeet the Hosts:Lucas McCurdy, @SeniorLivingFan Owner, The Bridge Group Construction; Senior Living Construction Renovation, CapEx, and Reposition. Joshua Crisp, Founder and CEO, Solinity; Senior Living Development, Management, Marketing and Consulting.
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Sales and Marketing Strategies from a Lifeplan Community Specialist Deana Wilson
30/06/2025 Duración: 22minWith a rich history in the industry, Deana Wilson, Director of Marketing and Sales at Westminster Village Terra Haute, shares insights on sales for lifeplan communities, successes of a resident fund, and new approaches to marketing efforts with CCRCs. As the Executive Chair of the Indiana Alzheimer’s Association Walk, Deana also discusses her passion for raising funds in the fight against Alzheimer’s. Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Master, The Bridge Group Construction and Solinity. Produced by Solinity Marketing.Become a sponsor of Bridge the Gap. Connect with BTG on social media:YouTubeInstagramFacebookTwitterLinkedInTikTokMeet the Hosts:Lucas McCurdy, @SeniorLivingFan Owner, The Bridge Group Construction; Senior Living Construction Renovation, CapEx, and Reposition. Joshua Crisp, Founder and CEO, Solinity; Senior Living Development, Management, Marketing and Consulting.
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Tackling Technology, Staffing, and Emerging Trends with Ryan Fischer
23/06/2025 Duración: 18minJoin Josh and Lucas as they sit down with Ryan Fischer, President and CEO of Fischer Health Care Consulting. Dive into a conversation about the future of senior living, the integration of cutting-edge technology, and the evolving needs of an aging population. Ryan shares his insights on addressing industry challenges like staffing shortages, technology integration, and the increasing demand for personalized, efficient care.Produced by Solinity Marketing.Become a sponsor of Bridge the Gap.Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Master, The Bridge Group Construction and Solinity. Produced by Solinity Marketing.Become a sponsor of the Bridge the Gap Network.Connect with BTG on social media:YouTubeInstagramFacebookTwitterLinkedInTikTokMeet the Hosts:Lucas McCurdy, @SeniorLivingFan Owner, The Bridge Group Construction; Senior Living Construction Renovation, CapEx, and Reposition. Joshua Crisp, Founder and CEO, Solinity; Senior Living Development, Manage
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A Look at the Future of Senior Living Sales and Technology with Kevin Colley
16/06/2025 Duración: 15minListen as Kevin Colley, Head of at Sales Bridge Senior Living, sits down to discuss where we’ve gone wrong in sales, and how new technology is giving senior living a chance to course correct. Hear insights on AI, embracing new tech, and becoming one of the biggest industries. Produced by Solinity Marketing.Become a sponsor of Bridge the Gap.Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Master, The Bridge Group Construction and Solinity. Produced by Solinity Marketing.Become a sponsor of the Bridge the Gap Network.Connect with BTG on social media:YouTubeInstagramFacebookTwitterLinkedInTikTokMeet the Hosts:Lucas McCurdy, @SeniorLivingFan Owner, The Bridge Group Construction; Senior Living Construction Renovation, CapEx, and Reposition. Joshua Crisp, Founder and CEO, Solinity; Senior Living Development, Management, Marketing and Consulting.
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Sage and Agemark Usher in the Era of Intelligent Care with Raj Mehra and Michael Pittore
09/06/2025 Duración: 30minSage addresses operational opportunities to modernize senior care. Raj Mehra, CEO and Co-founder of Sage, in partnership with Michael Pittore, Co-CEO of Agemark Senior Living, announce a new product line, Sage Detect. The AI-driven innovation addresses real challenges that operators face daily. Hear more from Raj on Ep. 317.Produced by Solinity Marketing.Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Master, The Bridge Group Construction and Solinity. Produced by Solinity Marketing Become a sponsor of the Bridge the Gap Network.Connect with BTG on social media:YouTubeInstagramFacebookTwitterLinkedInTikTokMeet the Hosts:Lucas McCurdy, @SeniorLivingFan Owner, The Bridge Group Construction; Senior Living Construction Renovation, CapEx, and Reposition. Joshua Crisp, Founder and CEO, Solinity; Senior Living Development, Management, Marketing and Consulting.
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How Oxford Senior Living is Using Data to Engage Educated Leads
02/06/2025 Duración: 12minFrom the 2025 Aline Innovation Summit, Del Reed, VP of Sales at Oxford Senior Living, discusses how Oxford is using new programs to receive crucial data to stay on top of lead trends and learn the resident story during the sales process. Produced by Solinity Marketing.Become a sponsor of Bridge the Gap.Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Master, The Bridge Group Construction and Solinity. Produced by Solinity Marketing.Become a sponsor of the Bridge the Gap Network.Connect with BTG on social media:YouTubeInstagramFacebookTwitterLinkedInTikTok
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Resident Advocacy in Community Distress with Suzy Koenig
26/05/2025 Duración: 17minFrom a social worker to trusted industry advisory, Suzy Koenig, CEO of SAK Management Services, discusses her journey as an administrator and then owner. With a knack for turnarounds, Suzy shares her experience in assisting with distressed assets and solving problems on behalf of communities through receivership. Produced by Solinity Marketing.Become a sponsor of Bridge the Gap.
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Labor Management and Service Creep with Bryant McCann of Sage
19/05/2025 Duración: 14minHow can a community make sure their residents are cared for, families are communicated with, and team members aren’t burnt out? Tune in as Bryant McCann of Sage shares how their platform provides key pieces of data that equip operators to see the big picture of their community and promote seamless operations.Sage is a sponsor of Bridge the Gap. This podcast was recorded at the 2025 ASHA Annual Meeting. Produced by Solinity Marketing.Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Master, The Bridge Group Construction and Solinity. Produced by Solinity Marketing.Become a sponsor of the Bridge the Gap Network.Connect with BTG on social media:YouTubeInstagramFacebookTwitterLinkedInTikTokMeet the Hosts:Lucas McCurdy, @SeniorLivingFan Owner, The Bridge Group Construction; Senior Living Construction Renovation, CapEx, and Reposition. Joshua Crisp, Founder and CEO, Solinity; Senior Living Development, Management, Marketing and Consulting.Become a
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Senior Housing Capital and Growth Outlook with NIC MAP CEO Arick Morton
12/05/2025 Duración: 21min“Survive until 2025” embodied the essence of a challenging period and the hope for brighter days ahead. Now that 2025 has arrived, Arick Morton, CEO of NIC MAP, shares insights and the state of capital and growth outlook for the industry. Hear the 2024 recap and Q1 report with Kyle Gardner HERE.Produced by Solinity Marketing.Become a sponsor of Bridge the Gap.Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Master, The Bridge Group Construction and Solinity. Produced by Solinity Marketing.Become a sponsor of the Bridge the Gap Network.Connect with BTG on social media:YouTubeInstagramFacebookTwitterLinkedInTikTokMeet the Hosts:Lucas McCurdy, @SeniorLivingFan Owner, The Bridge Group Construction; Senior Living Construction Renovation, CapEx, and Reposition. Joshua Crisp, Founder and CEO, Solinity; Senior Living Development, Management, Marketing and Consulting.
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Tech Talk with Social Isolation Expert of Hamilton CapTel Dave Blanchard
05/05/2025 Duración: 21minTechnology is transforming the senior living industry, but how is it impacting caregivers, residents, and families? In this episode of Bridge The Gap, Dave Blanchard, OD/Strategic Business Development at Hamilton CapTel, returns to discuss how digital solutions enhance caregiving, improve operational efficiency, and strengthen communication between residents, families, and providers.Produced by Solinity Marketing.Become a sponsor of Bridge the Gap.Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Master, The Bridge Group Construction and Solinity. Produced by Solinity Marketing.Become a sponsor of the Bridge the Gap Network.Connect with BTG on social media:YouTubeInstagramFacebookTwitterLinkedInTikTokMeet the Hosts:Lucas McCurdy, @SeniorLivingFan Owner, The Bridge Group Construction; Senior Living Construction Renovation, CapEx, and Reposition. Joshua Crisp, Founder and CEO, Solinity; Senior Living Development, Management, Marketing and Consulting.
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How Aline is Creating an Ecosystem to Unite Senior Living with CEO Brandon Logsdon
28/04/2025 Duración: 18minWhile at the 2025 Aline Innovation Summit, Josh and Lucas sat down with new CEO of Aline, Brandon Logsdon, to discuss the direction of Aline, and how they’re moving towards a connected ecosystem of programs to help deliver on promises and unify the industry with the Aline data.Produced by Solinity Marketing.Become a sponsor of Bridge the Gap.Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Master, The Bridge Group Construction and Solinity. Produced by Solinity Marketing.Become a sponsor of the Bridge the Gap Network.Connect with BTG on social media:YouTubeInstagramFacebookTwitterLinkedInTikTokMeet the Hosts:Lucas McCurdy, @SeniorLivingFan Owner, The Bridge Group Construction; Senior Living Construction Renovation, CapEx, and Reposition. Joshua Crisp, Founder and CEO, Solinity; Senior Living Development, Management, Marketing and Consulting.
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Never Stop Growing: Community Culture with Sequoia Living CEO Sara McVey
21/04/2025 Duración: 20minHow do you market your brand to your team members? Sara McVey, CEO of Sequoia Living, says it’s all about the culture you create. Listen as she breaks down how operators can balance mission, margin, and culture to deliver the best outcomes to residents, families, and teams.A special thanks to our BTG Ambassador, Paula Gomez, from Sequoia Living for connecting us with Sara.Become a sponsor of Bridge the Gap.Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Master, The Bridge Group Construction and Solinity. Produced by Solinity Marketing.Become a sponsor of the Bridge the Gap Network.Connect with BTG on social media:YouTubeInstagramFacebookTwitterLinkedInTikTokMeet the Hosts:Lucas McCurdy, @SeniorLivingFan Owner, The Bridge Group Construction; Senior Living Construction Renovation, CapEx, and Reposition. Joshua Crisp, Founder and CEO, Solinity; Senior Living Development, Management, Marketing and Consulting.
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How Inspiren is Advancing Care with AI Tech
14/04/2025 Duración: 21minConsolidating essential care tech into one, optimized ecosystem is how Mike Wang, former Green Beret and cardiothoracic nurse, and Founder and Chief Clinical Officer of Inspiren, is working to make his revolutionary tech the standard across senior living. Listen as Mike discusses how his devices are created with caregivers in mind that provide actionable data to help inform optimized operations. Produced by Solinity Marketing.Become a sponsor of Bridge the Gap.Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Master, The Bridge Group Construction and Solinity. Produced by Solinity Marketing.Become a sponsor of the Bridge the Gap Network.Connect with BTG on social media:YouTubeInstagramFacebookTwitterLinkedInTikTokMeet the Hosts:Lucas McCurdy, @SeniorLivingFan Owner, The Bridge Group Construction; Senior Living Construction Renovation, CapEx, and Reposition. Joshua Crisp, Founder and CEO, Solinity; Senior Living Development, Management, Marketing and Con
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How to Reimagine HR for Operators with Paul Jarvis of Procare HR
07/04/2025 Duración: 12minWhat if we changed the way we thought about H.R.? For Paul Jarvis, EVP of Sales & Marketing, Procare HR, it’s his job to answer this question. Tune in as he shares Procare HR’s approach to human resources that breaks the mold and helps communities thrive.Hear episodes from Procare HR about labor management, data, and more!Produced by Solinity Marketing.Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Master, The Bridge Group Construction and Solinity. Produced by Solinity Marketing.Become a sponsor of the Bridge the Gap Network.Connect with BTG on social media:YouTubeInstagramFacebookTwitterLinkedInTikTokMeet the Hosts:Lucas McCurdy, @SeniorLivingFan Owner, The Bridge Group Construction; Senior Living Construction Renovation, CapEx, and Reposition. Joshua Crisp, Founder and CEO, Solinity; Senior Living Development, Management, Marketing and Consulting.
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How SVN's Dream Team is Simplifying Senior Living Transactions with Tony Yousif
31/03/2025 Duración: 19minBuilding a dream team to help navigate distressed assets in the seniors housing industry is what Tony Yousif, Co-founder of Senior Living Advisors, is leading. Tony highlights the complexities of our sector, the challenges posed by rising interest rates and operating costs, and the opportunities for innovation in senior living transactions.Produced by Solinity Marketing.Become a sponsor of Bridge the Gap.Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Master, The Bridge Group Construction and Solinity. Produced by Solinity Marketing.Become a sponsor of the Bridge the Gap Network.Connect with BTG on social media:YouTubeInstagramFacebookTwitterLinkedInTikTokMeet the Hosts:Lucas McCurdy, @SeniorLivingFan Owner, The Bridge Group Construction; Senior Living Construction Renovation, CapEx, and Reposition. Joshua Crisp, Founder and CEO, Solinity; Senior Living Development, Management, Marketing and Consulting.
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Achieving 10 Years of Success in Seniors Housing: Expert Tips from Jesse Marinko of Phoenix Senior Living
24/03/2025 Duración: 23minCommunication, coaching, and life lessons, Jesse Marinko, CEO and Founder of Phoenix Senior Living and Partners Development Group. He shares why an alignment of partners, discipline in portfolio growth, and data review are essential for productive and innovative operations.Produced by Solinity Marketing.Become a sponsor of Bridge the Gap.This podcast was recorded at the 2025 ASHA Annual Meeting. Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Master, The Bridge Group Construction and Solinity. Connect with BTG on social media:YouTubeInstagramFacebookTwitterLinkedInTikTokMeet the Hosts:Lucas McCurdy, @SeniorLivingFan Owner, The Bridge Group Construction; Senior Living Construction Renovation, CapEx, and Reposition. Joshua Crisp, Founder and CEO, Solinity; Senior Living Development, Management, Marketing and Consulting.