This Week In Health It

August 20, 2025: Michael Fredrickson, VP of Sales for US Healthcare from Rubrik, discusses cyber resilience when patient care is on the line. Michael reveals the sobering reality that many younger nurses have never worked without electronic health records. What happens when these systems fail, and staff trained entirely on digital platforms must suddenly revert to pen and paper? As they discuss new innovations in identity resilience and AI agent controls, they raise important questions: Can healthcare organizations realistically meet the proposed 72-hour recovery requirements?  Join the Rubrik Healthcare Summit on September 10 and learn how to prepare for, respond to, and recover from cyberattacks. Register at events.rubrik.com/healthcare. Key Points: 02:20 Rubrik's Mission and Cybersecurity Focus 09:36 Future of Rubrik and AI Integration 16:10 Building a Customer-Centric Culture X: This Week Health LinkedIn: This Week Health Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

August 19, 2025: Dr. William Morgan, MD, CEO at Copiah County Medical Center, discusses his unexpected four-year transformation of CCMC, a rural Mississippi hospital that's now pioneering AI-driven healthcare solutions. William discusses how partnerships with companies like Neteera have enabled everything from AI fall prevention to real-time patient monitoring, fundamentally changing how rural communities access specialist care. How do you balance cutting-edge technology with the human connection that patients need most? The conversation explores practical strategies for rural healthcare leaders facing resource constraints and potential funding cuts. Key Points: 03:13 Technological Advancements in Rural Healthcare 05:31 Real-Life Impact Stories 07:37 Expanding Capabilities and Future Vision 11:15 Advice for Rural Health Leaders 13:56 Cultural Transformation and Conclusion X: This Week Health LinkedIn: This Week Health Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

August 18, 2025: Stephanie Lahr, MD, Founder of Vital Thread Advisory, reveals her transition from healthcare executive to solo consultant. What drives a seasoned physician-executive to question decades of traditional employment and embrace the uncertainty of independent consulting? Stephanie discusses overcoming the fear of leaving structured organizations, the practical realities of building Vital Thread Advisory, and why she believes healthcare companies need specialized expertise without full-time commitments. How do you navigate imposter syndrome while positioning yourself as the connector—the "thread"—that brings together clinical insight, operational know-how, and emerging technology? Her journey challenges assumptions about career security and explores whether the current healthcare market is creating new opportunities for those willing to redefine professional success. Key Points: 03:47 The Birth of Vital Thread Advisory 09:18 Navigating the Solo Journey 17:15 Advice for Aspiring Solo Practit

August 14, 2025: Healthcare has moved from "what if" to "what now" with AI, as health systems quietly implement artificial intelligence across operations from revenue cycle to bedside care. Bill Russell explores how virtual care adoption jumped from 3% to 95% in three months, questioning whether healthcare's barriers are truly technological or cultural. As hospitals face mounting complexity and clinicians struggle with what leaders call a "wealth of data and poverty of insights," AI is addressing everything from scheduling optimization to diagnostic support—often without patients realizing it. The episode examines current implementations like virtual nurses handling administrative tasks and AI-assisted radiology reads, while exploring the provocative prediction that practicing without AI assistance may soon be considered below standard care.  Key Points: [00:02:00] - Pete Clardy [00:03:00] - Michael Pfeffer [00:04:00] - Kristin Myers [00:05:00] - BJ Moore [00:06:00] - Shez Partovi [00:07:00] - M

August 13, 2025: Eric Utzinger, Co-Founder and Chief Client Officer at Revuud, tackles the world of healthcare consulting. Drawing from 15 years in healthcare consulting, Eric reveals how the industry shifted around 2013, creating a system where traditional staffing firms often add little value beyond letterhead while charging substantial markups. What happens when technology enables direct access to pre-vetted talent pools? The conversation explores how marketplace platforms can eliminate intermediary costs while maintaining quality control, and why the assumption that higher costs equal better consultants may be costing health systems more than they realize. Eric addresses the critical balance between project success, talent vetting, and transparent pricing in an industry where finding the right IT expertise quickly can make or break major implementations. Key Points: 02:08 Challenges in Healthcare Consulting 04:53 Client and Talent Interaction 06:52 Vetting and Quality Assurance 09:56 Common Mist

August 12, 2025: Dr. Zafar Chaudry, SVP, CDIO, and AI Officer, speaks with Dr. Vittorio Gallo, Chief Scientific Officer at Seattle Children's Research Institute, about the transformation happening in pediatric research. As healthcare shifts from traditional lab work to data-driven science, how are research institutions keeping pace with the explosion of information they're generating? Vittorio discusses breakthrough therapies currently in development, including the first clinical trial for cell immunotherapy in pediatric lupus and innovative approaches to treating neonatal brain injuries. But with massive datasets requiring decades of storage and AI models now identifying developmental disorders through behavioral analysis, what does this mean for the relationship between technology teams and researchers?Key Points:03:40 Innovative Pediatric Therapies10:53 Future Directions in Data Science16:02 Future Projects and AI Applications22:44 Mentorship and Advice for Young ScientistsX: This Week HealthLinkedIn: This

August 7, 2025: In this Keynote recap, Bill takes viewers through the untold reality behind digital transformation: the biggest obstacles aren't technological, they're human. What happens when you're tasked with building an entire IT department from scratch, or when you have to justify why a hospital even needs a CIO? As organizations develop their fourth digital roadmap and AI promises to revolutionize care delivery, seasoned executives reveal how clinical experience shapes risk tolerance, why traditional hiring practices miss diverse talent, and the critical mistake of treating innovation as a separate function. From Penn Medicine's team-building challenges to Utah's rural care initiatives, these leaders offer candid insights about balancing budgets with human resources, communicating effectively up and down the chain, and preparing organizations for an AI-enabled future without creating costly silos.Key Points:[00:01:00] - Michael Restuccia [00:02:00] - Deborah Proctor - Donna Roach [00:03:00] -

August 6, 2025: Lisbeth Votruba, Chief Clinical Officer at AvaSure and a third-generation nurse, discusses how virtual care technology is transforming healthcare delivery. How can AI-powered platforms help nurses return to more personalized, joyful patient care while addressing the growing crisis of workplace violence in hospitals? Lisbeth shares her journey from ICU nurse to tech executive, discussing innovative solutions such as ambient monitoring and wake word technology that protect both patients and staff. What role should nurses play in shaping healthcare's digital future, and how can the profession leverage its trusted status to drive meaningful change? The conversation also touches on the emotional toll of caregiving and Lisbeth’s advocacy work supporting healthcare workers in recovery. Key Points: 03:45 Innovations in Nursing Technology 08:12 Challenges in Nursing Violence 11:49 Emotional Well-being of Nurses X: This Week Health LinkedIn: This Week Health Donate: Alex’s Lemonade Stand: Fou

July 31, 2025: Bill Russell, Drex DeFord, and Sarah Richardson preview their upcoming show changes while tackling critical CIO challenges. They discuss "CIO escape rooms"—high-pressure scenarios such as your EHR vendor going out of business or handling a 3 AM security breach. How do healthcare IT leaders navigate the treacherous waters of CEO transitions, and what's the real difference between a wartime and peacetime CIO? The conversation turns to compensation strategy for a hospital system, examining whether geography or specific leadership "phenotype" should drive salary decisions. They explore what CIOs would prioritize with unlimited budgets, from infrastructure overhauls to real-time data platforms, while questioning who truly deserves the CIDO title in an industry where keeping the lights on battles against driving transformation. Key Points:03:45 CIO Challenges and Escape Room Scenarios06:52 New Podcast Channels and Formats14:03 Real-Time Data Governance and ROI15:51 Automation and Patching in Hea

July 30, 2025: Marco Casale, Systems Integration Architect at the University of Rochester, and Drew Ivan, Chief Architect at Rhapsody, join Bill to discuss healthcare interoperability. What would happen if these critical integration platforms suddenly went down, and why does even Epic need hundreds of external connections to keep hospitals running? The discussion covers the evolution from HL7 V2 to FHIR standards, how the pandemic necessitated the massive scaling of data exchanges, and the ongoing challenge of integrating disparate healthcare systems to communicate. Key Points: 03:10 Interoperability and Integration Solutions 10:27 Automation in Healthcare 11:07 Integration During the Pandemic 18:57 Future of Healthcare Integration X: This Week Health LinkedIn: This Week Health Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

Even cyber pros have technical issues sometimes – our camera caught a bug, but the audio is clean and packed with security insights! July 28, 2025: Aaron Heath, CISO and Cybersecurity Counsel at the Medical University of South Carolina, and Brian Zegers, Information Security Officer at Lee Health, discuss a variety of security topics. The conversation takes a turn when both leaders address their growing concerns about AI's rapid evolution from helpful tools to autonomous agents with privileged network access. How do you prepare for ransomware recovery when your backup strategies have blind spots? And what happens when AI agents start operating independently within healthcare networks? As these security leaders balance innovation with protection, they ask: Are we moving too fast with AI automation, and how do we secure technologies that are changing faster than our security frameworks can keep pace? Key Points: 03:08 Brian's Ransomware Recovery Initiative 08:41 The Role of AI in Cybersecurity 13:47 Ta

July 24, 2025: Theresa McDonnell, Chief Nursing Executive and SVP at Duke University Health System, discusses how she maintains her clinical practice while leading strategic transformation across a billion-dollar organization. What specific changes helped Duke reduce nurse turnover from 21% to 11%? Theresa discusses her role in orchestrating the complex $1.7 billion merger that created the Fred Hutchinson Cancer Center and shares how Duke's innovation hackathons have engaged over 10,000 frontline staff. As healthcare faces mounting workforce shortages and an aging population, what role should AI play in enhancing rather than replacing human care? The conversation explores practical approaches to empowering healthcare workers and how the future of care is centered on preventing sickness rather than just treating illness. Key Points: 05:03 Nurse-Led Innovation at Duke 11:03 Strategic Transformation and Mergers 19:04 Balancing Patient Care and Innovation 24:22 Advice for Early Career Clinicians 27:08

July 23, 2025: Michael Vipond, Head of Healthcare Provider GTM at ServiceNow, discusses everything from the basics to the cutting edge of AI. As health systems face mounting pressure from Medicare cuts and operational costs, how do leaders navigate the difference between traditional automation and the emerging world of agentic AI? Michael reveals how AI agents are already handling IT incidents and care team requests, but warns that simply layering AI onto broken processes won't deliver transformation. With healthcare drowning in spreadsheets and administrative tasks, what are the practical steps CIOs can take today while building toward a long-term AI strategy? The conversation uncovers specific examples of AI reducing administrative burden and explores the critical foundation work—from data quality to governance—that health systems need to get right before AI can truly amplify human connection in patient care. Key Points: 02:54 Understanding Agentic AI 07:04 AI Use Cases and Benefits 11:01 Governance

July 22, 2025: Charles Christian, VP of Technology and CTO at Franciscan Health, joins Nayan Patel, SVP of FinThrive, to discuss their healthcare innovation lab and supporting clinicians. What happens when a tech giant realizes it can't just provide a platform but must become a true partner in life-safety systems? Charles reveals how Franciscan's tech innovation lab uses donated equipment and a "fail fast" approach to test everything from ambient listening to virtual care solutions before rolling them out. How do you balance innovation with the reality that clinical staff expect technology to work seamlessly? The conversation explores application rationalization strategies that eliminated over 150 redundant systems and the ongoing challenge of measuring ROI when reimbursement rules constantly shift. Key Points: 03:49 Challenges and Solutions in Cloud Migration 07:17 Tech Innovation Lab and Pilot Projects 17:23 Application Rationalization and Cost Management 23:14 Final Thoughts and Fun Questions X:

July 21, 2025: Amie Teske, Founder and CEO of Echelon, joins Sarah to discuss how she is shifting the landscape of sales. Amie discusses the realities of solo practitioner work, from pricing your expertise to maintaining sanity without a traditional corporate structure. How has institutional investment reshaped the sales landscape, and what does it take to create genuine peer communities for high-performing salespeople? The conversation explores the challenges of monetizing networks authentically, the art of matching experienced professionals with startups, and why accountability becomes both harder and more critical when you're on your own. Key Points: 05:14 Navigating the Gig Economy and Solo Practitionership 12:19 Valuing Your Time and Setting Rates as a Consultant 17:58 Challenges and Solutions in Sales Leadership 23:56 Building Confidence in Sales 31:02 Speed Round: Fun and Personal Questions X: This Week Health LinkedIn: This Week Health Donate: Alex’s Lemonade Stand: Foundation for Child

July 17, 2025: Chris Harper, CIO and Senior Associate Vice Chancellor of AI at the University of Kansas Medical Center, discusses the nuances of AI governance. Chris discusses why he'd rather be "a pro than a hero" and how this philosophy shapes his collaborative leadership style in implementing AI solutions. They explore his organization's strategic technology bets over two decades, from meaningful use to data analytics to AI automation, and reveal how building trust with clinical partners has become the foundation for successful innovation. Through insights on governance across multiple organizational structures and his "move fast and be responsible" methodology, Chris offers practical wisdom for healthcare leaders preparing for what he sees as a paradigm shift in how technology will reshape the industry. Key Points: 03:55 Governance and Decision Making 10:33 Leadership and Team Collaboration 21:37 Disparities in Rural Areas 27:01 Challenges for Healthcare CIOs 30:01 Speed Round and Closing Rema

July 16, 2025: Aaron Neinstein, MD, Chief Medical Officer at Notable Health, explores breaking down the barriers to the patient experience with AI. The conversation examines the human side of AI implementation and how leaders can address workforce fears while ensuring automation enhances rather than replaces care delivery. How do you shift from thinking about AI as labor replacement to embracing what Neinstein calls "scalable privilege"—democratizing access to high-quality healthcare for everyone? This episode unpacks the operational friction driving healthcare worker burnout and presents a practical vision for how intelligent automation can bridge the gap between what care providers want to deliver and what the current system allows. Key Points: 05:57 Customer Innovations and Success Stories 13:12 Enterprise-Level Transformation  16:05 Organizational Change Management 25:11 Speed Round Questions\ X: This Week Health LinkedIn: This Week Health Donate: Alex’s Lemonade Stand: Foundation for Childho

July 11, 2025: Mick Coady, CTO at Armis, tackles a problem that has been haunting healthcare IT for decades: you can't protect what you don't know you have. The conversation reveals how hospitals still rely on manual processes to track everything from IV pumps to imaging equipment, often discovering critical vulnerabilities only when it's too late. What's the real cost when imaging machines sit idle, losing over $26,000 per hour, or when "good" IV pumps hide in closets while staff struggle with failing equipment? The discussion explores how healthcare teams can finally move beyond overwhelming alert fatigue to focus on what truly threatens patient care. Key Points: 02:55 Challenges in Medical Device Security 08:53 Business Context and Risk Management 11:16 Asset Lifecycle and Utilization 13:51 Real-World Examples and Stories X: This Week Health LinkedIn: This Week Health Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

July 10, 2025: Christopher Scanzera, Interim CIO at Lurie Children's Hospital, and Judy Kirby, Executive Recruiter at Kirby Partners, join Bill for a discussion around interim roles. With 53% of sitting healthcare CIOs having been in their roles for only three years, what Bill dubs “the great CIO musical chairs,” the conversation dives into the critical differences between interim and permanent leadership roles. What unique qualities does an interim leader need to succeed when they have just weeks, not months, to build relationships and drive results? The conversation explores what it really takes to transition from interim to permanent leadership in today's rapidly evolving technology landscape.   Key Points: 01:21 The Interim Leadership Landscape 07:24 Building Organizational Alignment 25:11 Compensation and Workload for Interim CIOs 28:40 Preparing for Full-Time CIO Role   X: This Week Health LinkedIn: This Week Health Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

July 9, 2025: Todd Barton, AVP, Enterprise Sales Engineering at Rubrik, and PV SubbaRao, SVP of Global Healthcare and Life Sciences from Rackspace, reveal how they're revolutionizing healthcare's approach to cyber resilience through their groundbreaking partnership. The conversation delves deep into the concept of Isolated Recovery Environments (IRE) and the "Minimum Viable Hospital" - but what exactly does it mean to operate at bare minimum while maintaining patient care, and how do you determine what systems are truly essential when every second counts? As healthcare organizations grapple with doing more with less, these experts explore how proper cyber recovery planning can actually unlock 20-25% cost savings that can be reinvested into the innovations hospitals need.  Key Points: 05:04 Preemptive Recovery  10:21 Minimum Viable Hospital and IRE 20:21 Cost and Productivity Optimization X: This Week Health LinkedIn: This Week Health Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer