Smb Community Podcast By Karl W. Palachuk

For this edition of SMBCP, Host Karl sits down with two lovely guests in two seperate five minutes with a smart person. Five Minutes with a Smart Person - Double Feature!  First up: Larry Mandelberg is a consultant, speaker and author with “more than 150 years of combined business experience.” A natural problem solver, Larry represents the 5th generation of his family’s business. He started working at a young age where he learned from his father before and after school. Larry is an effective catalyst for change who has solved intractable problems and achieved new levels of efficiency and success for businesses in multiple industries. A prolific writer, Larry has published more than 80 columns. His first book, Businesses Don’t Fail, They Commit Suicide is scheduled for release in early 2018. A sought-after speaker, he has delivered more than 60 business-changing keynotes and workshops. https://mandelberg.biz/about-larry/ https://www.amazon.com/Businesses-Dont-Fail-Commit-Suicide-ebook/dp/B0C3F9GQZ9#:~:text=Bu

Segment One: MSP Question of the Week/Notes on the News We combine our two segments-- With Twitter X's arrival (and departure, which social media should MSPs be using? We compile a list of our social media necassities for MSPs and how to take advantage of it.  And...Is our industry dominated by the “Magnificent Seven?” Reuters: “The outsized gains have come with big earnings expectations for the seven companies: Apple (AAPL.O), Microsoft (MSFT.O), Alphabet (GOOGL.O), Amazon (AMZN.O), Nvidia (NVDA.O), Tesla (TSLA.O) and Meta Platforms (META.O). BofA Global Research projects they will increase earnings by an average of 19% over the next 12 months, more than double the 8% estimated rise for the rest of the S&P 500.” --- Segment Two: Fives Minutes with A Smart Person - Lucas Acosta  "I'm a fixer. I left Apple to provide business-class solutions for businesses using Apple products. We've got a fantastic team offering a few specific solutions for businesses using Apple products. I'd love to connect and learn h

Today Hosts James welcomes our guest co-host: Charlene Ignacio! Being from Hawaii, she makes friends everywhere she goes. What you see online is what you get in person. She serves as a multi-industry CEO, speaker, author, serial entrepreneur for, business results Coach and is also a  2nd Degree Black Belt in Judo, and Black Belt Lean Six Sigma Certified. She is also the CMO at ChannelMastered and CEO of https://TheCMOGuru.com --- Segment One:  MSP Question of the Week What can MSP’s do to market their business with little or no budget? --- Segment Two: What Are You Up To? Catch James and Charlene at ChannelCon in Las Vegas and more!  --- Segment Three: Five Minutes with A Smart Person - Mr. Van Deeb  Host James and Mr. Van Deeb sit down and talk becoming successful by doing the right thing in the workplace and how leaders help others succeed. Van Deeb is the country’s foremost expert on building relationships and is dedicated to helping others become successful in the sales and service industry. He has inspir

Segement One: MSP Question of the Week From Janet Schijns, a question and a survey: "Today I am thinking about how Generative AI will impact the channel partner cost to serve vendors in the future. For example: By using Generative AI to create your marketing materials, better select ideal customers, customized dev work, customer support, or other tasks that AI can do to help lower your overall costs, does this actually result in a lower cost of serving the vendor product/solutions you distribute? Or will it have no impact?" https://www.linkedin.com/posts/janetschijns_generativeai-channelpartners-surveying-activity-7069746600708841472-go6A   --- Segment Two: Notes on the News  New suggestions for what a secure password is in the era of AI: https://www.hivesystems.io/blog/are-your-passwords-in-the-green  Nvidia - Absurdly expensive? $385/share. Market cap $952B. Connectwise up for sale? https://www.reddit.com/r/msp/comments/142vndc/connectwise_buyout_heres_whats_really_going_on/  ---  Sponsor Memo: Small Biz

Segment One: The MSP Question of The Week I have clients that have three PCs but don’t need a whole lot, what should I do? Segment Two: Five Minutes with a Smart Person - Dr. Lance Reichenberger --- Host James sits down with his friend, Dr. Lance Reichenberger. When Lance was only 11 years old, he began working with and programming computers. His father, an engineer, sometimes worked on a computer at home. When he was not using the machine for his professional work, he allowed young Lance to learn while playing with this computer. This was before even a dial-up modem, when transferring data required a 5 ½ inch floppy disk. He found there was not much on the hard drive, so he began rewriting the programs. He changed out the hardware, added capabilities and eventually added an early stage modem to access in the internet. Technology was a natural match for his abilities and his father encouraged him to use the natural ability to create a future. As a young man, he volunteered in the emergency room of a hospital

We catch up with Host Karl and Host Amy. Find out who's smoke free. Segment One: The MSP Question of the Week   Do you have to be a “technical” person in order to run a successful IT consulting business? --- Segment Two: Five minutes with a Smart Person - Sarah Hansen Host James sits down with Sarah Hansen of Hansen Collective. Upon earning her bachelor's degree in journalism and media communications at Colorado State University, Sarah Hansen set out to forge a career path that was both creative and flexible in social media marketing. After gaining experience working as a social media strategist with top performing midwest agencies and freelancing with brands around the country, at the age of 23, Sarah launched her own social media brand– Hansen Collective. Not only is Hansen Collective a place where she uses her online marketing expertise to help both international and domestic clients, but it's also a place where she can foster a community and educate her audience on creating effective social media strategi

Segment One: Notes on the News We sit down with Amy B and James and discuss the PAX8 marketplace Microsoft $5 Subscription Based Business Assist, and Microsoft Most Recent Security Response. Microsoft Business Assist: https://support.microsoft.com/en-us/office/business-assist-for-microsoft-365-37deb8fe-61cc-4cf9-9ad1-1c8d93475070 Microsoft Security Blog: https://www.microsoft.com/en-us/security/blog/2023/06/14/cadet-blizzard-emerges-as-a-novel-and-distinct-russian-threat-actor/ Windows patch: https://support.microsoft.com/en-us/topic/kb5028407-how-to-manage-the-vulnerability-associated-with-cve-2023-32019-bd6ed35f-48b1-41f6-bd19-d2d97270f080 --- Segment Two: Five Minutes with A Smart Person - Oliver Nshom  Oliver Nshom is one of the Best Public Speaking Trainers, graduate from the Business Leadership School USA, a certified speaker from Kernan Consultancy USA, Trained and certified Human Resource professional (CHRP), Trained and certified Customer Relationship Professional (CCRP), Trained and Certified Man

Segment One: What are you up to? Amy B, James, and Karl--3/4th of our wonderful hosts join is for today's episode. Amy B joins on the road as she drives north to...the boat. — Segment Two: Five Minutes with a Smart Person – Our Very Own James Kernan! James Kernan's first and last time as our smart person ;)! Today, we discuss James's course on Leadership and Management Principles for MSPs over at ITSP University. Learn more about this course here:  https://www.youtube.com/watch?v=2zzbZqkPZz8&t=2s https://www.itspu.com/ Check out James's event: Kernan Mastermind LIVE Event – Denver June 29-30th LINK TO REGISTER: http://bit.ly/kernanmastermind — Segment Three: MSP Question of the week and Notes on the News  Q: Do you have to be an early adopter if you're an IT consultatant? And does it dictacte success?  Sometimes the latest, greatest tool just add up in the server closet. And sometimes change isnt necassary. As they say, if it ain't broke... In the news: Amy B reads an article. "Twitter owes google and AWS

Segment One: What are you up to? Host Amy B and Karl discuss the latest in flower power. --- Segment Two: Five Minutes with a Smart Person - Allen Edwards  Allen began his I.T. career in 1994 as an entry-level tech, climbing the ladder through positions such as network technologist and then division manager in just six years. He founded his first I.T. company in 2002, and in ten short years led the enterprise through a transition from break/fix to MSP, and from custom ticketing to AutoTask before moving to ConnectWise Manage. Allen started Eureka Process with a view to benefiting their clients through immersion in their daily process and activity. Allen brings his breadth of technical and leadership knowledge to the table, along with proven leadership implementation skills to guide his clients and their teams through fostering the development of the hard and soft skills that make success inevitable. Allen is strict about Eureka’s mandate, always add value first, whether that means working with C-level executi

Segment One: What are you up to? Karl just wrapped up the SMB Online Conference!  Check it out here: https://smbonlineconference.com  Three days of smart people & fun. James is revving up for his LIVE event in Denver this month June 29th-30th.  Register here:  http://bit.ly/kernanmastermind Interested in more live shows?  Use Karl's code for CompTIA Free registration!  Use code: SBSmallBizThoughts23 Link: https://i.snoball.it/p/3igU/l --- Segment Two: Five Minutes with a Smart Person - Brian Hoppe Karl sits down with this week's smart person. Brian has been part of the Managed Services industry since the early 2000s. He earned both his Bachelor’s and MBA from Baylor University. For over 20 years, Brian has worked in multiple MSPs and has bought and sold multiple MSPs. He has grown multiple MSPs to over $5 million in revenue and managed MSPs in excess of $15 million in revenue. Brian has a thorough understanding of all the ins and outs of running a highly successful MSP. His expertise in leadership and coa

Host Amy and James take over the pod once again. Segment One: What are you up to? Amy and Karl finalize their sessions for the SMB IT Pro conference in Australia this October! There, they will discuss why retirement looks different for business owners and Amy will be doing a technical deep dive: getting Microsoft 365 Business Premium’s Endpoint detection and Response features setup. As for James, anything goes on Linkedin: https://www.linkedin.com/posts/james-kernan-varcoach_business-consulting-ama-activity-7064672657526456321-80QK?utm_source=share&utm_medium=member_desktop Don't forget to sign up for James's Kernan Mastermind LIVE Event - Denver June 29-30th: http://bit.ly/kernanmastermind --- Segment Two: Five Minutes with a Smart Person - Ashlyn Szilva  Ashlyn Szilva achieved her doctorate in history with a specialization in Research Analysis. She has taught as a professor of history, journalism, and photo history for 2 1/2 years. She is now the Director of Social Media and Digital Marketing for JS Gr

In today's special episode, Host Karl heads out to Channel Partner's Las Vegas. We follow him on his adventures through the vendor hall. So what do these vendors have for sale and what socks do they have? Thank you to all vendors who participated in this episode!  Listed below in order:  https://www.tdsynnex.com/na/us/ https://www.ninjaone.com/ https://www.hooksecurity.co/ https://ussignal.com/ https://threatlocker.com/ https://www.scalecomputing.com/ https://pia.ai/ --- Sponsor Memo: IT Service Provider University We launched IT Service Provider University in 2013 and today we offer more than twenty courses on every aspect of running your consulting business.  IT Service Provider University provides training and pathways to certification for individual IT Service Providers as well as offering company-level certifications. Pathways Include  Management Technician Sales/Marketing Service Manager Front Office Learn more about professional classes and certifications at https://ITSPU.com      

We catch up with hosts Amy B and James!  Segment One: So what's up with you?  Amy B is back from Channel Partners!  Here takeaway: The expo hall is multi football fields long and every third booth was a bar. --- Segment Two: 5 Minutes with a Smart Person - Manny Palachuk Host Karl catches up with Brother Manny. Manuel Palachuk has over 30 years of business, management, and training experience in the computer and electronics industries. Manuel has owned several successful businesses, managed several successful IT and MSP service companies, and coached, mentored, or trained many more businesses all over the world. He is an expert of process, systems, and their efficiency who is driven toward continuous improvement in all aspects of business. He is a well-known author in the IT consulting community for Small and Medium-sized Businesses, and an experienced speaker and trainer at industry conferences. --- Segment Three: Social Media Marketing & Brand Awareness ---   Sponsor Memo: NSITSP By now you've heard of

Today, our host congregate from their hotel rooms.  --- Segment One: 5 Minutes with a Smart Person - Larry Mandelberg We speak with Larry Mandelberg. Larry is an effective catalyst for change who achieved new levels of efficacy and growth for businesses in industries as diverse as software, automotive, education and agriculture. If change is causing your staff grief, frustration, baldness, or acne, I can help. After all, nobody likes change done unto them. Everybody likes change they do unto others, and I know how to flip that script. This class provides proprietary content from Larry Mandelberg, a non-recovering, 5th generation serial entrepreneur who’s owned 13+ businesses. He has launched four start-ups, led a merger, and performed a successful turnaround. A prolific writer, Larry has published more than 80 columns. His first book, Businesses Don’t Fail, They Commit Suicide is scheduled for release in early 2023. A sought-after speaker, he has delivered more than 60 business-changing keynotes and workshops

Segment One: What's New in the News and Parrots on Zoom “Stats” from Syncro MSP: https://storage.pardot.com/498741/1680897830mTi9uJgH/MSP_Resources_Communities_2023.pdf 603 respondents - Very unrepresentative of the MSP community.  And also, parrots talking to each other on Zoom!  https://www.smithsonianmag.com/smart-news/scientists-taught-pet-parrots-to-video-call-each-other-and-the-birds-loved-it-180982041/ https://www.youtube.com/watch?v=OHcAOlamgDc --- Segment Two: 15 Minutes with a Smart Person(s) Justin and Matt of the Partner Masters  The Partner Masters: https://forms.microsoft.com/pages/responsepage.aspx?id=Utst8GVMJ0S04Lir58VMVCi7Z49gv-RKrSi-5jurRu5UN1NVS1kwRDhUTTlMSDVDU1g4VUI1TkxOMS4u Matt Soseman  Matt is a unique and experienced IT professional who has led digital transformation projects that have fundamentally changed the way a organization does business. Matt is motivated by the results in new business outcomes and new business scenarios that increase an organizations revenue and drives thei

Amy B and Amy L talk about the economics of small business acquisition and what’s happening in the market. Segment One: What are you up to?  We catch you up with the latest events. Coaching with ChannelWise at the ChannelPartners Conference May 3rd - https://www.channelwise.com/coaching-cafe Find out more here: https://nsitsp.org/events/ --- Segment Two: 15 Minutes with a Smart Person - Walter Crosby     Amy B speaks with Walter Crosby.  https://www.linkedin.com/in/walterlcrosby/ https://podcasts.apple.com/us/podcast/sales-cigars/id1567106056 --- Segment Three: The Bell Curve and the MSP Question of the Week Amy B and Amy L goes into depth on the "Bell Curve of Security"  MSP Question of the week: When you have hybrid remote workers, who is responsible for the home network connectivity? Is the security of their home network your problem?   Sponsor Memo: SMB Online Conference  Mark your calendars and plan to join us May 17-18 at the SMB Online Conference 2023. Two full days of content. More than a dozen speak

Segment One: What Are You Up To? April and May is a busy month for our hosts. Check out one of their many events! Asigra Webinar April 19th - https://us02web.zoom.us/webinar/register/WN_ruK7Mp77TEaZyIXID96DLQ NSITSP Insurance Webinar April 26th - https://us02web.zoom.us/webinar/register/WN_9jSFDNP6R3uJWZ3lzgOiVg NSITSP Coaching with ChannelWise at the ChannelPartners Conference May 3rd -  https://www.channelwise.com/coaching-cafe NSITSP All-Member Meeting May 10th - https://www.nsitsp.org/events  SMB Online Conference May 17-18 - https://www.smbonlineconference.com  NSITSP Webinar on Press Relations May 24  . . . Link coming soon --- Segment Two: 15 Minutes with a Smart Person - Will Faiste  Will has been a Windows user since Version 1.0. Trained in computer science at Johns Hopkins University, he has held positions as a transaction processing systems programmer, magazine editor, newsletter publisher, Wall Street analyst, CTO, and systems consultant. https://www.askwoody.com/ Segment Three: The MSP Question

Segment One: What's Goin On with You? Amy's installs windows...also what is your preferred meetings app? And while we're on the topic of virtual meetings, we talk mics and coaching. --- Segment Two: Question of the Day Which authenticator app are you using and why? & Is the era of the generalist over, or will it be with us forever?  The MSP generalist needs to become the MSP security generalist Also, summer’s around the corner. Do you need a $174 high tech water gun? https://spyra.com/products/spyratwo MSP business tip: Reduce the number of vendors you are buying from --- Don’t miss this:  Asigra – Don’t Be the Latest MSP Victim.  Learn how new ransomware threats put your business at risk. – April 19th –https://mspwebinar.com/does-your-backup-protect-you-against-the-latest-ransomware-attacks/ Register Now: https://us02web.zoom.us/webinar/register/WN_ruK7Mp77TEaZyIXID96DLQ NSITSP – Amy B., Karl, & Jeff Ponts – Channel Partners Conference & Expo on May 3rd Channel Partners Conference & Expo Her

Segment One: Amy's First Company & Some Updates   April 1st marks the anniversary of Amy B's first company. We discuss how she got here. --- Segment Two: MSP Question of the Week & News Are you keeping an eye out for vendor errors? And one more thing about AI. Some people want to stop it. Elon Musk and Steve Wozniak:  https://finance.yahoo.com/news/elon-musk-apple-co-founder-103416584.html  --- Segment Three: Five minutes with a Smart Person ft. Rich Freeman and Manuel Palachuk Rich Freeman is founding editor and executive editor of The ChannelPro Network. One of the tech industry’s most experienced, respected authorities on the SMB channel, Rich has been writing about managed services since 2007. He has spoken or moderated sessions at live and virtual events for Acronis, Auvik, Axcient, ChannelPro, IT Glue, and SkyKick, among others, and has written for CIO, Computerworld, InfoWorld, Network World, and Redmond Channel Partner magazines. Rich has also produced strategic content for vendors including

This just in: James will order your pizzas for you.    Segment One: 15 Minutes w/ a Smart Person - Featuring Barbara A. Boldt Amy B. sits down with Barbara A. Boldt.  Barbara A. Boldt helps introverted tech managers, who are looking to advance their careers, communicate in a way that gets them and their ideas noticed by the people in positions to promote them. Learn more here: https://www.boldtglobal.com/ https://www.linkedin.com/in/barbaraboldt/ --- Segment Two: The MSP Question of the Week Do you blog and should an MSP blog? We discuss. --- Resources and Links: A big thanks to Asigra for making this podcast possible. Check them out at https://www.asigra.com Also: Sign up for our big webinar with Asigra - Does your backup protect you against the latest ransomware attacks?  April 19th at 9:00 AM Pacific Time. Register Now: https://us02web.zoom.us/webinar/register/WN_ruK7Mp77TEaZyIXID96DLQ   Amy’s Facebook communities Ransomware, Security, Compliance  and Privacy https://www.facebook.com/groups/RansomwarePr