A.m. Best Radio Podcast

Angela Yeo and Mahesh Mistry, both of AM Best, outline the increasingly complex nature of global risk assessment in the insurance industry. Both spoke with AM Best TV at AM Best's Europe Insurance Market & Methodology Briefings – London.

Tresa Stephens, regional head of cyber at Allianz Commercial, discusses the surge in large cyber claims, attributing it to increased data breaches, evolving AI-powered threats, and the growing need for robust cyber hygiene practices.

Jose Berenguer and Romeo Berti, both of AM Best, said insurers' adoption of IFRS-17 has not substantially altered the fundamentals of operating performance. Both spoke with AM Best TV at AM Best's Europe Insurance Market & Methodology Briefings.

Matt Zender, Senior vice president, workers’ compensation strategy at AmTrust Financial Services, discusses key findings from the 2024 Restaurant Risk Report, revealing the substantial impact of back injuries, burns, and strains caused by work-related insurance claims.

Todor Kitin and Morgane Hillebrandt, both of AM Best, said growing economic uncertainty and escalating geopolitical conflicts have led to an anticipated increase in the frequency of cyberattacks.

Edin Imsirovic, director, AM Best, said improvements in computing and data availability have created critical mass for AI development. Imsirovic spoke with AM Best TV at AM Best's Europe Insurance Market & Methodology Briefings – London.

Stephen Crewdson, senior director at J.D. Power, details the firm’s latest Loyalty Indicator & Shopping Trends report, conducted in collaboration with TransUnion. The report provides an overview of insurance shopping and loyalty behavior. The third quarter started slowly before rebounding in August and September. 

Anthony Silverman and Konstantin Langowski, both of AM Best, said that while IFRS-17 represents a significant step forward in insurance reporting, the industry can expect continued refinement and development in reporting practices.

Marcus Daley, technical co-founder of NeuralMetrics, explores the transformative impact of autonomous AI assistants in insurance, highlighting how these advanced agents enhance efficiency, adapt to complex tasks and empower underwriters to improve risk assessments and customer engagement.

Greg Carter, managing director, analytics, EMEA & Asia Pacific, AM Best, said the turning point came as rising interest rates improved investment returns. Carter spoke with AM Best TV at AM Best's Europe Insurance Market & Methodology Briefings.

Danny Mallory, CEO of ProMGA Global Solutions, discusses the company’s adaptive journey in response to the dynamic MGA market, focusing on growth, innovation, and a global expansion strategy.

IBM Global Insurance Director Mark McLaughlin discusses findings from a recent report on how generative AI is reshaping the insurance industry, highlighting both opportunities and challenges based on insights from 1,000 C-suite executives and 4,700 customers across 23 countries.

Stefan Holzberger and Anthony Diodato, both of AM Best, said mutual insurers are de-risking portfolios, pursuing rate adequacy, adjusting terms and conditions, and implementing inflation-adjustable metrics in pricing algorithms. Both spoke with AM Best TV at NAMIC's 129th Annual Convention, held in Denver.

Matt Stull, director of data science for LexisNexis Risk Solutions, discusses insights from a 2024 Life Insurance Mortality Risk Management Study that examines how integrating medical and behavioral data can improve mortality assessments, expand accessibility, and reduce underwriting biases for underserved populations.

A panel of insurance technologists gathered by AM Best TV at the WSIA Annual Marketplace in San Diego said workers whose roles are being changed or eliminated by technology could be retrained and upskilled to fill other, particularly relationship-focused, positions in the industry.

A panel gathered by AM Best TV at the WSIA Annual Marketplace in San Diego said a shift toward longer-tail claims represents a change in the cyber insurance landscape to which the industry is still adjusting.

Peter Drogan, SVP and chief actuary, Amica Mutual Insurance Co., explains that aided by advanced analytics, AI-driven tools, and an increasing need for long-term risk management, today’s actuaries are adapting to powerful new methods that enhance their expertise.

AM Best Senior Industry Research Analyst David Lopes discusses a new Best's Special Report that finds, despite the rise in holdings, investment income declined for a second straight year.

Scott Smidlein, head of the energy practice at HSB, said the sector has to be aware of policy lag and not rely on outdated forms to keep up with a quickly evolving risk landscape.

Stewart Foley, host of the InsuranceAUM podcast, discusses how he delves into the latest trends, challenges and opportunities to provide listeners with perspectives and practical advice in the world of insurance asset management.