Carriersedge Podcast

Episode 57, recorded February 19, 2021, takes an extended look at the evolution of retail eCommerce, and the outdated business models being displaced. Some predictions for post-pandemic events, and some product updates, follow. Sections include: - 00:00 - Retail evolution and outdated business models - 27:05 - Post-pandemic events - 32:00 - Product updates

Episode 56, recorded January 29, 2021, digs into what it takes to make it onto the Best Fleets Top 20. A discussion of new and upcoming wellness courses follows, along with a broader review of some upcoming titles. Sections include: - 00:00 - Breakfast options - 10:06 - Becoming a Best Fleet - 35:08 - Wellness courses - 49:17 - Other upcoming titles

Episode 55, recorded January 8, 2021, digs into the ins and outs of the Best Fleets Top 20 announcement, and the various activities that happen around it. A discussion of new courses (particularly the new Preventing Illness course), new hires, and process documentation follows. - 00:00 - Best Fleets Top 20 announcement and notes - 32:26 - New staff and new courses - 36:26 - Preventing Illness - 44:37 - Hiring and process documentation

#54 - Best Fleets 2021, Other Award Programs, Upcoming Releases by CarriersEdge

Episode 53, recorded November 20, 2020, discusses hiring tactics for some new positions and how to evaluate the work of graphic designers and content creators. After a brief technical interruption, the episode finishes with an update on some new courses and a look at how communication processes are evolving. Sections include: - 00:00 - Ins and outs of graphic design - 22:50 - Content development vs. instructional design - 29:50 - New and updated courses - 46:00 - Communication process improvement

Episode 52, recorded October 30, 2020, features a discussion of continuous improvement, as it applies to the Best Fleets program and to diversity in the workplace. A recap of a recent video production project, and a different approach to solving the driver shortage round out the episode. Sections include: - 00:00 - Diversity and video production - 22:57 - Best Fleets and continuous improvement - 36:40 - "Maintenance" for drivers - 46:40 - A new approach to the driver shortage

Episode 51, recorded October 9, 2020, looks at how remote work, and remote collaboration tools, affect mental health, leading into a discussion about communication styles and the best tools for different situations. A review of the current status of the Best Fleets to Drive For interviews, and the secret to making the Top 20, and the new Diversity & Inclusion Index round out the episode. Sections include: - 00:00 - Remote work and mental health - 20:30 - Best use of different communication tools - 39:30 - Best Fleets interview status and how to make the Top 20 - 50:55 - WIT Diversity & Inclusion Index

The CarriersEdge Podcast is back with a new season, and new theme music! Episode 50, recorded September 18, 2020, reviews the state of virtual training and conferences, and the various ways they're different from their physical counterparts. After that, a discussion of HOS changes and how they impact content, and a look at some other courses and activities. Sections include: - 00:00 - Virtual conferences and training, and why they're so tricky - 37:48 - HOS course updates - 49:30 - Cybersecurity, wellness, and other new things

Episode 49, recorded July 10, 2020, features a lengthy discussion about the differences between white- and blue-collar training, best practices for organizing training content, and some common pitfalls. After that, a brief discussion about the opening of the 2021 Best Fleets to Drive For program. Sections include: - 00:00 - Training development best practices - 38:45 - Best Fleets 2021

Episode 48, recorded June 5, 2020, discusses the recently completed product demo movie, shocks Jane with a startlingly bad safety program, then discusses a better way to do it. Sections include: - 00:00 - New demo movie - 22:30 - Product updates - 27:00 - The wrong approach to safety - 36:41 - A better approach to regular training NOTE: the demo movie referenced in the podcast is now posted at https://vimeo.com/427223048.

Episode 47, recorded May 14, 2020, starts with some memories of childhood and a reminder of the importance of PC backups and security, then digs into a discussion about changes to the Drug & Alcohol, Fatigue, and Wellness courses. Sections include: - 00:00 - Long weekends and childhood memories - 12:45 - PC problems and the importance of backups - 21:00 - Drug & Alcohol course rebuild - 31:10 - Fatigue and Wellness course rebuild

Episode 46, recorded April 23, 2020, reviews what it's like to work at home during COVID-19, discusses some news courses currently in development, and looks at some new login and password management features about to be released. Sections include: - 00:00 - Working at home, when everyone else is as well - 10:05 - Heavy equipment, Drug & Alcohol and other new courses - 34:38 - New features for managing logins and password recovery

Episode 45, recorded April 2, 2020 discusses information that should and shouldn't be addressed through training interventions, looks at how different communication methods help during disruption, then reviews the lessons from the business classic Great By Choice. Sections include: - 00:00 - Rapid change and training interventions - 12:41 - Multichannel communication and remote work - 35:08 - Great By Choice and thriving in uncertainty

Episode 44, recorded March 15, 2020, starts with a brief discussion of COVID-19, then digs into the TCA convention, the Best Fleets award presentation, and plans for the 2021 program. A review of upcoming courses rounds out the episode. Sections include: - 00:00 - COVID-19 and its effects - 13:21 - TCA Convention and Best Fleets wrapup - 33: 20 - Best Fleets 2021 date changes - 43:28 - New courses

Episode 43, recorded February 22, 2020, looks at ways to make presentations more engaging for different learning and communication styles, then reviews security and CTPAT regulatory changes. Sections include: - 00:00 - Creative presentation ideas - 33:30 - CTPAT updates and security inspections

Episode 42, recorded January 31, 2020 discusses the Best Fleets Top 20 announcement and follow-on activities, then digs into the issue of cybersecurity in trucking. Sections include: - 00:00 - Best Fleets Top 20 announcement - 21:42 - Prepping for the convention and overall winners - 40:44 - Cybersecurity in trucking and new courses

Episode 41, recorded January 10, 2020, dives deep into Best Fleets scoring. A review of the process for evaluating and scoring participants, and the challenges of determining a Top 20 are discussed.

Episode 40, recorded November 29, 2019, takes advantage of quiet times during US Thanksgiving to review what's happening with Best Fleets to Drive For interviews, and the challenges bringing new things into the workplace. Sections include: - 00:00 - Holidays around the world - 10:10 - Best Fleets early findings and trends - 28:06 - Website updates - 38:02 - Dealing with change in the workplace

Episode 39, recorded November 8, 2019, notes that Best Fleets interviews have begun and looks at the initial data points emerging. A review of new and upcoming courses follows, along with a discussion of how to evaluate training content. Sections include: - 00:00 - Best Fleets status and initial observations - 19:10 - New and upcoming courses - 29:36 - Evaluating other people's training material

Episode 38, recorded October 18, 2019, begins with a recap of some recent conference appearances and presentations, then briefly discusses some challenges related to legalized marijuana before digging into the 2020 Best Fleets to Drive For interview process. Sections include: - 00:00 - Conference activities and content - 21:28 - Legalized marijuana challenges - 28:48 - 2020 Best Fleets to Drive For