Relentless Health Value

Dr. Glen McCracken is an Emergency Room Physician with 20 years’ experience. He has won the prestigious "Top Doctor" of Phoenix Award multiple years, an award given to only a few physicians per year in his specialty. From 2004 to 2006, Dr. McCracken served as President and CEO of Scottsdale Emergency Associates Ltd. (SEA).   Dr. McCracken served on behalf of SEA as Chairman of the Emergency Department of one of these facilities, Scottsdale Healthcare Shea. In 2009, Dr. McCracken pursued his passion for business and obtained an MBA from the University of Arizona. He has also served as Chief Medical Officer for several start- up companies including a telemedicine company Statdoctors and a Hospital Software company Medeci.   In his most recent venture he co-Founded eVisit an innovative telemedicine company that allows Physicians and healthcare providers to engage their patients, increasing their revenues by increasing work flow efficiencies and allowing payment for after hour work.   You can reach Glen via Linke

Bernie Vitti is the Executive Director of Business Development at Pharma-Care, Inc. located in Clark, NJ. After a successful 30 year career as a director and supervisor at large pharmaceutical organizations such as Novartis and Pharmacia pharmaceuticals, he decided to change gears and join Pharma-Care, Inc. which was his stellar customer/account while at big pharma. Bernie has been an intrepreneur at Pharma-Care, Inc. launching new and innovative Value Based Care Solutions and Medication Therapy Management (MTM), program initiatives throughout the Northeast metro area. MTM is a medication treatment plan that monitors efficacy and safety of medication therapy, enhancing medication adherence through patient empowerment and education, and documenting services to prescribers in order to maintain comprehensive patient care. Bernie recently led Pharma-Care, Inc. to the first successful Value Based Care Solution to a large municipality in NJ. This is the first such program of its kind initiated in the NJ metro area.

Inbetweenisode 2: Big Thanks to You, Our Listeners & 2014 End of Year Wrap Up

Carly Stockdale is the CEO of ChartRequest, a New York-based release of information technology company that manages and monetizes medical records requests on behalf of healthcare providers. The company has delivered on its mission to make information exchange fluid and reduce the time and compliance resources hospitals and physician practices must devote to release of information. Since formation in 2012, the company has facilitated requests for health information among 500 provider institutions nationally. Prior to joining ChartRequest, Carly served as a strategy consultant and fellow at Massachusetts General Physician’s Organization. She is a self-proclaimed enthusiast of alternative investing, woodwork and welding, and is an avid skier. Carly received her B.A. from Yale University and her M.P.H. from Yale University School of Public Health. You can reach Carly at carly@chartrequest.com or learn more about ChartRequest at www.ChartRequest.com Carly can be reached by email, and more information can be found

Mark started Concentrated Coaching in 2012 to serve entrepreneurs, innovative business leaders, and writers/other creatives who've gotten “stuck” or de-energized. They have something important to do. The skills do it. But it’s not happening or it’s way too hard. Examples include getting started on a new business initiative that keeps getting deferred, overcoming writer's block, or transcending networking phobias or wounds from workplace abuse. Mark applies specialized tools in a very concentrated way, so that a few hours, his clients see such blocks to creative expression vanish. What they’ve been struggling to do becomes what they love to do. Mark had been a Partner with The London Perret Roche Group, llc., (LPR), which he joined in 2010 with 32 years’ experience in global business strategy, sales and marketing tactics, and incentive/organizational design in situations from start-ups to multinationals. At LPR, he helped organizations unleash breakthrough business results by developing behaviors, practices, a

Josh Stein is the CEO and Cofounder of AdhereTech, a company that makes patented smart pill bottles that track and improve medication adherence. Last month, Josh gave a TED talk at the TEDMED conference about the best ways to design smart medical devices. He has an MBA from Wharton and a BA from Washington University in St. Louis. AdhereTech smart wireless pill bottles are currently being used by patients in engagements with top pharma companies. These bottles wirelessly send all data in real-time, and if doses are missed, patients receive customizable interventions, using: on-bottle lights and chimes, automated phone calls, text messages, patient feedback and more.

Happy Thanksgiving!! Most importantly, happy Thanksgiving to you and yours. Here at the Relentless Health Value podcast, we are grateful to you for listening. 5 Takeaways from the NYeC Digital Health Conference 2014 ACA’s payment reform means the business model for HC needs to adapt.Ezekiel Emanuel: "If we really want the digital medicine of the future, we're going to have push hard on payment reform for it." Eric Topol: Need to move to capitation, bundled payments, two-side risk Jacob Reider: "Sharing risk provides incentive to share health information ~ new business models will promote interoperability" Technology enables personalized medicine at scale — and personalized medicine is a must-have for successful population health. -Personalized medicine for treatment decisions.Every hospital should be able #genesequence suspected #infections instead of wait 3 days for culture results. @EricTopol  -Personalized medicine of the pillClose to 55% of drugs prescribed are ineffective for the patients they are prescr

Trond Waerness is the Vice President of Business Development at MedVantx, which is the leading provider within point-of-care medication adherence and direct-to-patient consumer engagement programs, through its MedStart™ Connect Cabinets, pharmacist staffed call center and two mail order pharmacies. Trond has 18 plus years of marketing, operations, sales and sales management experience within the pharmaceutical industry, both on the manufacturer side and the vendor/services side. He has worked for two of the largest pharmaceutical manufacturers, and has also been involved in launching two pharmaceutical startup companies. Having worked in, and been exposed to nearly every aspect of the commercial side of the pharmaceutical industry, Trond is able to draw on that experience when trying to overcome challenges within medication access, promotion and adherence. He has a strong passion for the pharmaceutical industry in general, how it can be improved, and how we can reduce the cost of healthcare in the US throu

Charles H. Green is an author, speaker and world expert on trust-based relationships and sales in complex businesses. Founder and CEO of Trusted Advisor Associates, he is author of Trust-based Selling, and co-author of The Trusted Advisor and the just-released Trusted Advisor Fieldbook. He has worked with a wide range of industries and functions globally. Charles works with complex organizations to improve trust in sales, internal trust between organizations, and trusted advisor relationships with external clients and customers. Charles spent 20 years in management consulting. He majored in philosophy (Columbia), and has an MBA (Harvard). A widely sought-after speaker, he has published articles in Harvard Business Review, Directorship Magazine, Management Consulting News, CPA Journal, American Lawyer, Investments and Wealth Monitor, and Commercial Lending Review, and is a contributing editor at RainToday.com. Email: cgreen@trustedadvisor.com Website: http://www.trustedadvisor.com

Ali Zaman is co-founder and CEO of Docsap, an online marketplace for subscription-based primary care. He and a team of Brown University students launched Docsap during the summer of 2014 to help patients find primary care doctors offering comprehensive primary care for an affordable monthly subscription fee. Ali is also a Master of Public Health student at Brown University and deeply passionate about improving the current state of primary care. Prior to Brown, Ali completed his undergraduate studies in neuroscience at the University of Miami. Website: docsap.com Twitter: @docsaphealth E-mail: ali@docsap.com

 Bina Eggensperger Chairman – Committee on Governance ~ American Hospital Association Trustee – Montana Hospital Association Trustee – Clark Fork Valley Hospital Western Regional Trustee Symposium Organizing Committee Chair Elect – Leadership Development Committee ~ American Hospital Association Bina is passionate about trustee education and has presented to various groups on healthcare governance. She was a member of a Blue Ribbon Panel for AHA that published “Governance Practices in an Era of Healthcare Transformation” in 2012. Bina and her husband Tom are publishers at Ledger Publishing Co., Inc. where they produce a weekly newspaper, The Sanders County Ledger and she works with clients to improve marketing presence. Resources: aha.org/membercenter/trustee/acrossaha.shtml, greatboards.org, trusteemag.com, trusteesymposium.org E-mail: bina@blackfoot.net

Karen Phelan is a business author, speaker, and co-founder of Operating Principals LLC, an organizational development consulting firm that uses simple and fun practices to effect change and develop people. Their latest product, “Act Like a Leader,” is an easy role-playing game that develops leadership skills. Her book, I’m Sorry I Broke Your Company, a humorous dissection of how some common management practices often go awry, was named one of the top ten business books of 2013 by the Toronto Globe and Mail and is an international bestseller, selling out its first edition in its first week in Japan. Karen has been featured in Fortune online, Leadership Excellence magazine, the AMA Newsletter, as well various business blogs and radio shows and was a featured speaker at the national HR Summit of the Conference Board of Canada. She has over a dozen years of consulting experience at Gemini Consulting and Deloitte & Touche and has held several management positions at Pfizer and Johnson & Johnson. Karen st

Dr. Patti Peeples is a health economist, pharmaceutical marketer, pharmacist, and entrepreneur with 25 years of experience in the pharma industry. She is Founder and CEO of HealthEconomics.Com, a top-ranked resource portal that serves as the global pharmaceutical and payer industry’s CONNECTED COMMUNITYTM for individuals involved in establishing value for healthcare interventions, including those in the health economics, outcomes research, pricing, reimbursement, and market access. Dr. Peeples has served in senior positions in Medical Affairs, Health Outcomes, and Product Management and has worked for major pharma and device organizations including ALZA, Sandoz (now Novartis), and Xcenda. She is on the Board of CreateHealth.io, a digital healthcare customer insight company and is a frequent speaker on digital and marketing communication tools for payers. Peeples is the author of dozens of peer-reviewed publications on the cost-effectiveness of healthcare interventions and patient-reported outcomes, and she

Kyle Samani is a CoFounder and CEO of Pristine, a company pioneering the next generation of tele-presence through Google Glass. Prior to founding Pristine, Kyle led design and development of a hospital electronic medical record (EMR) system. Kyle is an active writer who writes at the intersection of healthcare, technology, policy, economics, business, and entrepreneurship with an audience of more than 200,000 readers each month. In addition to writing, he is also an active public speaker. In the past year, Kyle has spoken at HIMSS, SXSW, TEDx, Healthspottr, Rutberg and won the coveted DEMOgod award at the DEMO startup conference. He’s also a member of the Young Entrepreneur Council (YEC). Kyle studied Finance and Management at the NYU Stern School of Business. Kyle Samani is CEO @ Pristine Book an appointment with Kyle at calendly.com/kyle Check out Pristine and its Healthcare and Engineering blogs.

Jason Brooks is the founder of The Private Practice Consultant, a healthcare consulting company that serves the independent practice in all facets of development, marketing, EHR/PM procurement-configuration-training-and-support, patient engagement, and employee retention and engagement. He is also the Chief Operating Officer at Epical Healthmed, a "concierge" cash-only practice focused on providing in-home or at-work care, and allowing the patients to become fully engaged and take an active role in their healthcare. Jason Brooks is proud to be Consulting as the Business Analyst II for the State of CT, D.O.C. Health Portal Project. They are responsible for managing the procurement and implementation of an EHR to the 17 facilities in the state, and the establishment of a patient/community provider portal to achieve information sharing in the state. Finally, Brooks is an entrepreneur who has a deep desire to provide service and add value for the independent practices out there who are struggling, who are doi

Pete Sheldon - President, Opus Science, LLC Pete Sheldon is the President of Opus Science, where he works with best-in-class healthcare organizations to develop research and quality improvement initiatives that serve large health systems, hospitals, outpatient clinics, and physician practices. Prior to Opus, Pete was the Vice President/Grant Development for Med-IQ, a CME-accredited provider of medical education and training programs for over 12 years. In addition, Pete was the Vice President of Business Development for Physicians Practice for 11 years, where he initiated and managed the hospital sponsorship model of distribution for a national practice management publication and worked with over 50 academic medical centers and health systems on improving provider relations and facilitating referrals. Pete has been an active member and/or speaker for multiple healthcare associations and advisory boards including the Alliance for Continuing Medical Education, the National Institute for Healthcare Quality Im

Adam C. Powell, Ph.D., is the President of Payer+Provider Syndicate, a management advisory and operational consulting firm focused on the healthcare delivery and managed care industries. A healthcare economist and published author, Dr. Powell's specialty is using quantitative techniques to examine issues concerning technology, product design, operations, and firm decision making. Dr. Powell holds a Doctorate and Master’s degree from the Wharton School of the University of Pennsylvania, where he studied Health Care Management and Economics. He also holds Bachelor's degrees in Management Science and Writing from the Massachusetts Institute of Technology. Dr. Powell is a member of the adjunct faculty of Northeastern University, where he teaches students in the Health Informatics Graduate Program. He additionally serves on the Visiting Faculty of the Indian School of Business, where he teaches a post-graduate course on Health IT. Outside of his consulting and academic work, Dr. Powell provides thought leadership

Robert White is a healthcare administrator who has been working in medicine for over 25 years. He has managed physician groups and practices in Anesthesia, Pain Management, Dentistry, Oral & Maxillofacial Surgery, Retina Surgery, Rehabilitation Medicine (with Primary Care/Hospitalists), Obstetrics & Gynecology, and Primary Care/Family Medicine. This wide array of medical specialties provides an ideal background for someone to understand the nature and utility of the GoGoHealth Environment for providers and patients. Robert has been responsible for workflow design and optimization and enhancing the patient experience. He joined GoGoHealth in August of 2013 and has been working to develop the workflow integration model for product rollout. He has also concentrated on speaking with physicians and determining modifications to the product to meet the needs of the market. Once the solution has been completed, Robert’s primary role will be to generate customers and implement GoGoHealth into their practice

00:00 Matt and his position at Hello Health.  Has been with the company for 3 ½ years, started in the Physician Services Department, just recently took over partnerships and channel marketing. 1:00 Matt’s early career that lead up to Hello Health. He is an engineer by trade, but was inspired by his father to enter into the world of healthcare. 3:00 Matt talks early EHR installation in a medical practice. 6:00 The Hello Health aspects that put it above other EHRs in Matt’s eyes. 7:30 “Structured Data” 8:30 Preventive tools: searchable database and secure emails 9:00 Proactive or reactive? Mainly preventive tools are reactive. 11:00 Patient portal advantages. 11:50 “Information is Power” 12:20 Patient care via email: No matter what, patients will call in to the clinic with small questions, so having email as an option does not increase the chances of doctoring by email. Clinics now store credit card information as well, so if a patient really does not want to come in, they can still be charged for a virtual vis