Learning While Working Podcast

In this episode of the Learning While Working podcast Rustica Lamb and Robin explore how to leverage AI as a powerful tool to enhance your productivity and creativity, learn how to effectively prompt, and stay conscious of the ethical implications of AI in the learning and working sphere. She has recently run the Elab AI program, which aimed to introduce a series of AI tools to learning professionals. It tested and evaluated various AI tools and discovered their potential to save significant amounts of time for learning designers.About Rustica LambRustica Lamb is a hands-on learning professional who is passionate about experimenting with new technologies and exploring how they can transform learning.  She is the founder of Bloom Learning Technologies, an international award-winning learning technologies company that is bringing the cost of elearning way, way down. They help organisations create engaging learning experiences, whilst supporting the business and budget goals.Key takeaways:Learning Designers can

In this episode of the Learning While Working Podcast, Markus Bernhardt explores AI discussions with learning technology vendors, and the important topics of understanding the different types of AI being deployed and the value they add. We also touch on the critical role of training data and its reliability in AI solutions, and the rush toward generative AI and its impact on long-term strategic thinking.About  Markus BernhardtAs a Fellow of the Learning Performance Institute (LPI) and member of both the Forbes Technology Council and HBR Advisory Council, Markus Bernhardt is recognised as a global authority for AI and Learning. Markus is an accomplished author, panellist, and speaker. His leadership experience as CEO spans the direction of a for-profit educational institution as well as the stewardship of a charitable educational institution in the UK, with significant contributions in both executive and non-executive board roles.Key takeaways:Discerning between generative and non-generative AI deployment is e

In this episode of the Learning While Working Podcast, we explore how AI technologies can be used to increase the efficiency of instructional designers. We tackle the challenges and ethical concerns of using AI-generated tools, focusing on their limitations and potential misinterpretations. Get insights into the importance of maintaining the human element in instructional design, especially in areas like assessment design.About  Cara NorthCara North has worked in the instructional design field for more than a decade and has won multiple awards for her learning experiences. Cara has worked in both higher education and corporate, and runs her own consulting business, The Learning Camel. Some of the clients The Learning Camel has served include Universal Records, WesBanco, NASA, Daisy and the National Association for Talent and Development (ATD).Key takeaways:Generative AI can be used for brainstorming and translation. Tools like Chat GPT are valuable for creating first drafts, but they lack the ability to captu

In this episode of the Learning While Working Podcast, Britt Andreatta is back to discuss the impact of AI on organisations and the skills needed to navigate this shifting landscape. As an expert on brain-driven approaches to learning and a leading voice in the field, she shares some truly valuable insights. Tune in to learn more about the need for a clear strategy in L&D, developing strong change management skills and why we need to hone in scientific literacy and verification skills.About  Brit AndreattaDr. Britt Andreatta is an internationally-recognised thought leader who creates brain science-based solutions for today's challenges. As CEO of Brain Aware Training, Inc., Britt Andreatta draws on her unique background in leadership, neuroscience, psychology, and learning to unlock the best in people and organisations.Key takeaways:AI's influence calls for robust change management skills, and the technology’s verification will need to be a key quality in job requirements – on par with communication and t

In this episode of the Learning While Working Podcast, Megan Torrance joins the show to share what she is learning about using Chat GPT.  We focus on using Chat GPT to enhance the learning experience itself, and just using AI to generate content.About  Megan TorranceMegan Torrance is CEO and founder of TorranceLearning, which helps organisations connect learning strategy to design, development, data, and ultimately performance. Megan has more than 25 years of experience in learning design, deployment, and consultingKey takeaways:Chat GPT can act as an assistant for learning designers. It aids in structuring content and generating examples, particularly when subject matter experts may tire of providing numerous case examples. As a result, it helps designers craft more thorough and comprehensive learning materials.In the context of medical education, AI is employed to provide detailed feedback on learners' responses to case scenarios. This feedback is compared against expert responses to provide meaningful insi

AI tools like ChatGPT are being used in various industries, including marketing and learning. In this episode of the Learning While Working podcast, we are joined by Lynne McNamee to explore the fascinating and evolving world of AI tools for content creation. Robin and Lynne unpack how the quality of the generated content varies, applications of ChatGPT in L&D work, and why privacy and data sources are also limitations for generative AI tools.About  Lynne McNameeLynne is a creative and strategic thinker who leverages data and technology to lead innovative organisations to measurable results through inbound, social, content, video and traditional marketing. She is the president of Lone Armadillo Marketing Agency, where she has managed marketing campaigns for companies such as Avis, HP, and Bank of America. She was cited by The New York Times for innovations in marketing.Key takeaways:Ways to leverage ChatGPT for marketing: Lynne shares how she uses ChatGPT in her work, specifically in writing copy for blog

In this episode of the Learning While Working Podcast, Ray Jimenez talks about how employees are using AI for learning. Ray will share practical examples of incorporating ChatGPT into the learning experience, such as learner familiarisation, troubleshooting, and coaching. About  Ray JimenezRay Jimenez Ph.D. is the Chief Learning Architect at Vignettes Learning, trainingmagnetwork.com and situationexpert.com. He has worked with the American Bankers Association, Neiman Marcus, the US Air Force, NASA, Blue Cross, Goodwill Industries, Pixar Studios, among others. Ray's expertise is in microlearning, story-based learning design, scenario-based learning design and creative problem solving.Key takeaways:There have been successful experiments using ChatGPT's integration in learning platforms, such as rapidly familiarising technicians with new subject matter, accelerating ISO certification processes, and enabling coaches to provide targeted prompts and expand learners' growth mindset.The potential for private data int

In this episode, Robin is joined by Lars Hyland and Matt Linaker from Totara to discuss rethinking workplace learning in an AI-Driven World. The conversation focuses on the importance of shifting from content-driven strategies to more context-based and collaborative learning environments. About  Lars HylandLars Hyland is a seasoned expert in learning technology with over 27 years of experience. He has worked with various international organisations and educational institutions, including the University of Oxford and Deutsche Bank. Currently, he leads Totara's EMEA operations, focusing on talent development and productivity. About  Matt LinakerMatt has a multifaceted career in the field of learning and education, with a focus on technology-enhanced learning.  He is currently the Partner Onboarding and Enablement Lead at Totara Learning.Key takeaways:AI tools have gone mainstream. It is impacting creative arts and we can see how it has helped improve the way we work. There is potential for governments and organ

In this episode Robin and Danielle discuss the influence of AI on learning design, its potential to standardise educational experiences, and the importance of maintaining human skills like critical thinking in AI applications. It’s a fascinating discussion which delves into the creative potential of AI and self-learning. The recent ‘hype’ surrounding AI calls for continual learning and community collaboration to understand and leverage this technology effectively.About  DanielleDanielle is a Learning & Development and business professional with Fortune 100 experience. As a passionate learner and critical thinker, She has dedicated herself to navigating through the hype and staying up-to-date in the world of learning development. She is currently Chief Learning Strategist at Beyond the Sky: Custom Learning Solutions.Key takeaways:Embrace neural networks for creativity: Danielle highlights how neural networks excel at making unexpected connections and providing creative ideas without bias. By leveraging AI

In this episode of the Learning While Working Podcast, David James joins the show to share his expertise and insights in Generative AI. David sheds light on why Generative AI is not simply a shortcut to faster and cheaper courses, but rather a disruptive force. He also talks about reinventing the learning process, the role of reflection, and how to not make your job redundant. About  DavidJosh Cavalier has been creating learning solutions for corporations, government agencies, and secondary education institutions for nearly thirty years. He is an expert in the field of Learning & Development. He has applied his industry experience to the application of ChatGPT and other Generative AI frameworks for business and life skills.Key takeaways:The big risk of relying solely on AI for producing course content is that it might render learning and development redundant. Instead, David encourages professionals to embrace the unique value they bring to address specific skills gaps in their organisation.Administrative

In this episode, we explore the importance of having a baseline knowledge of AI in the field of L&D. Today’s guest is Josh Cavalier, who is helping people in L&D utilise AI tools effectively. Tune in as we delve into the concept of using AI to enhance our strengths and compensate for weaknesses, prompt engineering techniques for AI and delivering high-quality results.About JoshJosh Cavalier has been creating learning solutions for corporations, government agencies, and secondary education institutions for nearly thirty years. He is an expert in the field of Learning & Development. He has applied his industry experience to the application of ChatGPT and other Generative AI frameworks for business and life skills.Key takeaways:AI is a tool, not a replacement: Josh highlights how AI, specifically large language models like GPT, can augment traditional processes within L&D. Its powers are not in replacing humans, but as an aid to boost productivity and creativity.L&D professionals need to have

In this episode, Robin speaks with JD Dillon about the impact of AI on the future of work, and the importance of not being short-sighted with this technology. There is an ever-increasing need for critical thinking, and trust, transparency, and collaboration are key factors in AI adoption. JD encourages L&D professionals to engage with stakeholders and align their strategies with the organisation's vision for AI. About JD DillonJD Dillon is the founder of LearnGeek, where he helps organisations rethink how they enable their employees. Over the past 20 years, he has worked with some of the world's most dynamic brands, including Disney, Kaplan, AMC and Axonify. Today, he is the world's foremost expert on frontline learning and engagement as well as a prolific author and speaker in the global HR and L&D communities.Key takeaways:AI represents a significant shift in our relationship with technology, comparable to the introduction of the internet and mobile devices. It’s not about the quick-win – organisati

This is the start of a series on AI in L&D.  The series is exploring what people are doing now with AI, what people are thinking about, and what people are learning.In this episode, we kick off the series where Robin does an interview with ChatGPT on transforming learning at work. The voice is generated by ElevenLabs.If you are interested, it might be easier to read the blog post along with the podcast, than listening to the computer generated voice.Key takeaways:Promoting self-guided learning and automation in instructional design can contribute to a culture of continuous learning. Automation can be used in instructional design to automate routine tasks and increase efficiency, such as AI automating content curation, learner data analysis, and feedback collection and analysis.There are risks and considerations to be aware of when using AI. These include the dangers of dependency on AI, the digital divide in access to AI tools, ethical concerns regarding biassed information, and the importance of data pri

In this episode, we are joined by guest JD Dillon to discuss his modern learning ecosystem framework and its importance in a constantly changing environment. Tune in as JD delves into tactics for influencing different departments, reinforcement and retention mechanisms, and why we need to eliminate the need for formal learning  About JD Dillon  JD Dillon strongly believes in the power of help. He is the founder of LearnGeek and helps organisations rethink how they enable their employees. Over the past 20 years, he has worked with some of the world's most dynamic brands, including Disney, Kaplan, AMC and Axonify. Today, he is the world's foremost expert on frontline learning and engagement as well as a prolific author and speaker in the global HR and L&D communities.Key takeaways:What ‘modern’ means in the Learning Ecosystem Framework: there is a vagueness of the term "modern”, and JD Dillon seeks to define it in his book. It’s about the importance of being prepared for change, and the need to establish fl

Episode SummaryAmanda Page is a change expert and coach. She works with leaders across different industries to accelerate change. She joins the show to discuss the possibilities of leading change in hybrid work environments. Tune in as we unpack strategies for change management, building a sense of belonging in the workplace, setting boundaries, and change management training.About Amanda Page  As a certified coach and change expert, Amanda supports leaders, teams and individuals who are seeking to unlock their passion and potential. She helps them find new ways, drop old habits and create new rituals that will create momentum and establish new rhythms for success. With a successful career in Fortune 100 high-tech organisations, she has also developed a keen understanding of the key levers needed to successfully transition and transform. She is the founder of Change Tempo, with a mission to make change easier for everyone.Key takeaways:How can leaders best navigate change? The principles of change leadership

Episode summary/descriptionIn this episode of the Learning While Working podcast we explore adaptive leadership with Greg Evans from the Nous Group. We will delve into the challenges organisations face in developing adaptive capabilities and how learning and development professionals can play a pivotal role in addressing these challenges. Greg shares his insights on designing effective learning experiences, fostering a culture of adaptability, and leveraging techniques like the case-in-point approach for meaningful growth.About Greg Evans    Greg Evans is currently a Principal at Nous Group, an international management consultancy with over 750 people operating across Australia, New Zealand, the UK, Ireland and Canada. He has experience in various sectors such as defence, education, health, financial services, resources, and emergency management.Key takeaways:Being adaptive requires organisations to internalise the need for change and equip themselves with the tools to identify the issues and hold a meaningfu

Episode summary/descriptionRetrieval practice is a technique used in teaching as a way of getting people to generate ideas and think actively. Today we are joined by an expert in this field, Sheila B. Robinson, who is a speaker, educator, and consultant. Tune in to this episode as we discuss some key retention strategies, how to incorporate them into your training, the benefits of the ‘Spacing Effect’, and Sheila’s top advice with where to begin.About Sheila B. Robinson      Sheila B. Robinson, Ed.D., of Custom Professional Learning, LLC, is a speaker, educator, and consultant with a passion for the science of teaching and learning, presentations, and asking good questions. Through her talks, professional development workshops and university courses, Sheila teaches people how to make learning stick and how to ask good questions, along with program evaluation, survey design, data visualisation, audience engagement, and presentation design.Sheila is author of Designing Quality Survey Questions (SAGE Publication

Episode summaryLynne is a learning experience designer and marketing professional. She joins the show to discuss the intersection of marketing and learning, and how the principles of marketing can be applied to learning. It is a fascinating topic where we also delve into the role of learning campaigns, ways to personalise learning from personas, and catering for the next generation.About Lynne McNameeLynne McNamee is the president of Lone Armadillo Marketing Agency. She has managed marketing campaigns for companies such as Avis, HP, and Bank of America, and recently was the marketing director for Bluewater, consultants for learning, talent, and human capital management. Lone Armadillo Marketing Agency, which Lynne founded in 2008, specialises in strategy, plans, processes, and tactical execution of multi- and omni-channel marketing programs for B2B entrepreneurial companies. She has been a HubSpot partner since 2011. She was cited by The New York Times for innovations in marketing.Key takeaways:Marketing play

Episode summaryToday we are joined by Malcom Taylor, the Senior People Development Manager at Met Office UK, where we explore the practices of a community of practitioners in a public sector organisation. The Met Office has established the People Framework as a way to support the learning and development of their staff. It was a fascinating conversation where we also delved into the role of openness and trust, how to be seen as more than just a training department, what makes a ‘Good Met Office Citizen’, and Conole’s 7 Cs of learning.About Malcolm Malcolm brings over 20 years’ experience working in the field of Human Resources and Learning & Development, and he is driven by a passion for learning. At the Met Office, Malcolm is currently the Senior People Development Manager, and he established a number of communities with practice as well as his learning tactics.Key takeaways:The People Framework is a tool developed by the Met Office to support the learning and development of their staff. It is divided in

David James, Chief Learning Officer at 360 Learning and host of the Learning and Development podcast, joins the show to discuss the potential of collaborative learning, and the misconception that it is more difficult than other approaches to digital learning. Tune in as David shares examples of collaborative learning in practice, why collaborative learning is often the best solution in L&D, and how to use technology so it can help with performance and results.’About David James    David James has worked in People Development for more than 20 years, most notably as Director of Talent, Learning & Organisation Development for The Walt Disney Company across Europe, the Middle East & Africa. His specialism is in contemporary L&D practices and works with clients to develop and implement their digital learning strategies. David is the Chief Learning Officer at 360 Learning and host of the Learning and Development podcast. He also writes articles and speaks about L&D at conferences and events.Key