Learning While Working Podcast

In this episode, we delve into a fascinating AR project Rustica Lamb is creating, and how L&D experts can get started with Augmented Reality. We explore the current landscape of how you can implement augmented reality, Rustica’s own personal experience of testing out different AR solutions, and models of learning through Web3.About Rustica LambComing from a digital learning background, Rustica Lamb is the founder of Bloom Learning Technologies, an international award-winning learning technologies company that is bringing the cost of elearning way, way down. They help organisations create engaging learning experiences, whilst supporting the business and budget goals.Key takeaways:The learning potential from augmented reality: AR is getting more and more common, but it is not mainstream yet. Rustica sees some massive opportunities in induction and onboarding.The current costs: AR is treated a premium currently because it is emerging. Rustica likens it to the early 2000s with the price for a website – like w

Todd Moran joins the show to talk about the social aspect of assessment including peer assessment, handling pushback from learning designers and other stakeholders, and some more effective methods of online assessments that quizzes.About Todd MoranTodd’s professional career has spanned start-ups to non-profits and large multinationals, and his current role at NovoEd as the Chief Learning Strategist. From the megatrends in learning and enterprise collaboration to technology evaluation and implementation, to the ‘people’ side of organisational change and talent development, he covers the gamut of understanding what it takes to enable a successful digital workplace and deep employee engagement.Todd holds a B.A. in Organisational Psychology from Middlebury College, and an M.A. in Information & Learning Technology from the University of Colorado. Key takeaways:Assessment needs to be completely relevant and incorporates socialisation. Firstly, we often miss the nature of embedding some of those assessments in t

About Geoff RipGeoff Rip is the Founder and Principal Designer at Training That Works. He is a highly experienced and passionate learning professional with rich and diverse knowledge. He specialises in quality production of end to end learning, utilising social learning and technology, with a dedicated focus on increasing capability resulting in performance uplift.Key takeaways:Transfer is a learning process. L&D experts tend to brush over this part, but they need to view it as a fundamental part – we need to be designing for transferRetrieval practice is about pulling learning from the brain as opposed to pushing information into the brain. Techniques include mind-mapping, multiple choice questions and storytelling.Reflection is a key skill for each step, so it shouldn’t be left to just the end. This is a great way to help people become ‘self-directed experiential learners’, and can be done through a variety of ways including coaching.Segmented time stamps:(01:56) The main challenges with transferring le

About Keith Keating    Keith Keating  is a workforce futurist and his mission is to empower, enable and encourage our workforce to prepare for the future. He is currently the SVP, Chief Learning Officer at Archwell, which provides cross-functional support to the greater mortgage industry. He is the former Head of The Global Learning Network for General Motors.Key takeaways:Learning transfer doesn’t always occur as many of us learn in safe environments, such as universities, but they don’t prepare us for the ‘real’ world.The principles of Science of Learning works and teaches us about elaboration, generation, spacing and nesting. It’s an area L&D experts need to learn more about and leverage from. We should be trusted advisors in L&D about how adults learn.What happens after the nesting period is very powerful. Archwell conducts ‘assessments’ about a month after nesting, through reflective questions such as how relevant the information has been, how prepared people have felt after the course, etc. It’s

About Cara NorthCara North has worked in the instructional design field for more than a decade and has won multiple awards for her learning experiences. Cara has worked in both higher education and corporate, and runs her own consulting business, The Learning Camel. Some of the clients The Learning Camel has served include Universal Records, WesBanco, NASA, Daisy and the National Association for Talent and Development (ATD).Key takeaways:There are many engaging and impactful ways of conducting assessments. Go beyond just providing formal multiple-choice questions, and try out different types of workplace assessments. Many people get anxious when they hear the word “assessment”, so make it user-friendly.It’s important to ask the right questions. When creating your own L&D material, get really clear on what can be achieved. Ask your clients questions such as what are the business needs? What is the desired state? Can training fulfil this? View your role as a consultant, not just content generators, to drive

About The Assessment SummitThe Assessment Summit brought together some of the world’s most accomplished learning experts to share a smorgasbord of practical, actionable advice on assessment – and about 80% of the speakers have previously been on the podcast.Key takeaways:Why do people have such negative associations with assessment? Paul Kearney, Enterprising Education Specialist at Enterprise Design Consultancy presented an interesting talk on ‘The Myths Of Assessment’, and he reflected on why so many people have had bad experiences, through exams, etc. As L&D experts, we need to shift our thinking about this term – it’s about feedback and moving forward.Assessment design. Often in our practices multiple choice questions are our default as a type of assessment tool and strategy. Cara North, Founder and Chief Learning Consultant at The Learning Camel shared some other approaches such as deductive reasoning and Jenny Saucerman, Online Learning Instructional Design Manager at Credit Union National Associati

About Ray Jimenez Ray Jimenez Ph.D. is the Chief Learning Architect at Vignettes Learning, trainingmagnetwork.com and situationexpert.com. He has worked with the American Bankers Association, Neiman Marcus, the US Air Force, NASA, Blue Cross, Goodwill Industries, Pixar Studios, Edison Missing Group, Dendreon, Netafim, Progressive Insurance, Bridgepoint Education, and the California Institute of Technology among others.  Ray's expertise is in microlearning, story-based learning design, scenario-based learning design and creative problem solving. Key takeaways:The frontline leader is someone who coaches and troubleshoots on the job. Ray explains that workers need to focus on developing their skills in troubleshooting and thinking on the spot. Frontline workers day-to-day experience unpredictable environments and unique problems, so we need to empower them to think more.The most important tool is to have a dynamic thinking process for every worker – it’s not about having all the answers. This redefines what we m

About Jeff KortenboschJeff is the author of the acclaimed book ‘20 Questions Learning and Development should ask before talking about training’, in which he advocates measurable performance and business outcomes and relevant solutions that go beyond training. He is also an illustrator of digital explainer visuals. Since he started visualising ideas, his work has been seen by millions of people online.Key takeaways:Drawing and producing graphics is a great way to learn. It has been a great creative outlet for Jeff as it has helped him visualise ideas through simple graphics – ranging from graphs to icons. Investing in courses has helped him develop some foundational skills in drawing. Jeff’s best advice is to be minimal with your design, and see what you can draw from quotes, thoughts or visual metaphors.Sticking to a daily habit of drawing has helped Jeff develop his drawing style. He started off with a target of drawing for 100 days, and kept a notepad to hand for whenever he got inspiration. The daily habit

About Joshua GillinghamJoshua Gillingham is an author, game designer, and editor from Vancouver Island, Canada. His fantasy trilogy ‘The Saga of Torin Ten-Trees’ is an adventure inspired by the Norse myths and the Icelandic Sagas. Joshua is also the co-author of ‘Old Norse for Modern Times’ alongside Ian Stuart Sharpe and Dr. Arngrimur Vidalin.In partnership with Outland Entertainment, Joshua is the founding Worldsmith of the trans-media Outland 'Althingi' World set in Viking Age Iceland, featuring his original card game Althingi: One Will Rise and the groundbreaking anthology Althingi: The Crescent & the Northern Star.Key takeaways:Give learners/ players agency: Learning is an internal process, so figure out how learners can take the information you’re providing, and make it a part of their lives. Learners need flexibility and relevant information so that what they learn can be applied for the long-term. To understand different perspectives within the company, consider conducting small group discussions.

Michelle Ockers is an organisational learning strategist and modern workplace learning practitioner. She helps organisations build high-impact L&D functions by developing and implementing their learning strategy, mindset and skills – and helping L&D professionals become business partners that create value. In this episode, we reflect on what are some of the critical skills for L&D teams, being mindful of our blindspots, how L&D experts are ‘impact explorers’, and some key insights from her podcast, Learning Uncut. About Michelle OckersMichelle spent close to three decades in learning and development. After 16 years in the Royal Australian Air Force, she brought her training and project management experience into the corporate sector. In 2018, she started her popular podcast, Learning Uncut, helping L&D professionals share real stories about their work. The podcast became a global go-to source for examples of leading edge industry practice, matching her vision for the industry’s potential –

About Ant PughAnt is a self-employed learning design consultant and instructional designer, with a career in learning and development spanning twenty years, with experience working in several continents, and global clients including ANZ, Westpac, Link Group, Microsoft and Carnival. He is renowned for using a performance-based approach to design training, passionate about implementing human-centred solutions to change behaviour, improve performance and deliver measurable business results.Key takeaways:The vast majority of learning is ineffective. Ant unpacks how a great learning designer questions everything and trusts their instincts. It’s very easy to just copy what others are doing, but if you ‘break out’ of the L&D world and review how else you learn in your day-to-day life, it’s easier to think outside of the box.Writing is a great way of teaching (and learning). From writing a daily email to his mailing list, Ant has become a better writer and has learnt a lot more about learning design. Find your me

About Dani JohnsonDani is the Co-founder and Principal Analyst for RedThread Research. Before starting RedThread, Dani led the Learning and Career research practice at Bersin, Deloitte. Her ideas can be found in publications such as The Wall Street Journal, CLO Magazine, HR Magazine, and Employment Relations. Dani holds a Master of Business Administration and a Master of Science and Bachelor of Science degrees in Mechanical Engineering from Brigham Young University.Key TakeawaysRedThread's Next-gen Learning Method Report demonstrates that the ways people work are changing – and that the methods companies use to learn must keep pace with those changes. Their research shows that there are more than 60 methods that enable employee L&D, from the way employees consume information to how they can learn from one another.When it comes to analysing data, it’s important to be able to ‘sift through’ and identify actionable information. Dani gives a great example of benchmarking, and that it shouldn’t be a primary in

About Geoff RipGeoff Rip is the Founder and Principal Designer at Training That Works. He is a highly experienced and passionate learning professional with rich and diverse knowledge. He specialises in quality production of end to end learning, utilising social learning and technology, with a dedicated focus on increasing capability resulting in performance uplift.Key takeaways:Geoff’s methodology is 'performance first', meaning it is applicable if there is a performance need that requires a learning solution that is best met with a training program. It also starts with a clear picture of successful on-the-job performance. Two key models that are part of the methodology are the Training Effectiveness Equation (Formation x Transformation = Results) and the Ready-Set-Go-Show Model.Geoff shares his Six Lenses Evaluation Model:LENS 1 is Participation, which includes Attendance and Activity and is common to many other approaches to training evaluation.LENS 2 is Perceptions, i.e. participant reactions to the learni

About Jeff KortenboshJeff has over 20 years of experience in Learning and Development, working for global organisations like Philips, AkzoNobel, and IKEA. He is currently working at de Volksbank. Jeff is the author of the acclaimed book ‘20 questions Learning and Development should ask before talking about training’, where he unpacks measurable performance and business outcomes and relevant solutions that go beyond training. He is also an illustrator of digital explainer visuals.Key takeaways:See if your client already has a solution in mind, to help identify what they really want. As the learning designer, give them space to articulate ideas and get a sense for how committed they are to those ideas.Consider reverse engineering exercises to help identify the bigger picture, and the tangible steps needed to get there. Jeff suggests asking questions such as ‘What does success look like?’.  And it’s okay if you clients don’t know what good looks like yet – just focus on getting the team together to work it out f

About Warren Kennard    Warren Kennard is a globally connected higher education professional and reformer with extensive leadership experience across EdTech, strategy, marketing, business development and partnerships, principally in last-mile learning institutions positioned to scale.  He is currently Principal Consultant of Digital at Melbourne Business School.  Key takeaways:We are undergoing a rapid pace of change in society that demands certain skills. Transformation needs to happen within Higher Education to ensure that there isn’t  a broadening gap with market requirements. Higher Education needs to also review its own business models to keep up with the pace.  The ‘disruptors’ of the traditional education model, such as tech boot camps, are offering training that is more practical and project-based. Consider ways to work together with these boot camps that provide such technical skills.Organisations and universities can leverage the future skills in workplaces by working together. Even though they oper

About Aman Ed    Aman Eid is a social neuroscientist of learning and an organisational designer concerned with how organisations transform via learning efforts. Coming from an interdisciplinary colourful background enabled Aman to have a unique approach to tackling the challenges facing organisations. In the last 14 years, Aman led and contributed to designing and redesigning 100s of learning journeys of agile teams, leadership communities, and organisational landscapes. For organisational reinventing to work, we need to reinvent the ways we learn together in organisations, and for organisational learning to work we need to reinvent the intentions of leading the learning efforts.Key takeaways:As many of us are reimagining the world of work, we also need to reimagine how we learn. Many of us have been caught up in the traditional way of working which focuses more on task mastery, neglecting the human side of work. Aman highlights that organisations are essentially “you and me” – a place where humans work toget

About Eva KeiffenheimEva Keiffenheim left teaching in Summer 2020 to become an EDUpreneur. Her life’s mission is to make education fairer and better for as many learners as possible. She is a writer, and helps research, consult, and implement education projects. She also co-founded Speed Up, Buddy!, an NGO to support first-gen students. She shares in her weekly newsletter of +3K subscribers, Learn Letter, where she shares useful tools and resources.Key takeaways:Eva shares the three things that organisations can do to help their employees become lifelong learners:Provide opportunities for continuous learning. This might be a formal learning pathway that is made up of courses or collections of resources. It could be structured stretch projects, peer groups or suggested workplace learning activities.Leverage from powerful technologies. Studies have shown low completion rates come from limited engagement, e.g. just watching videos, and there are plenty of EdTech solutions that help provide more active learning,

About Britt AndreattaBritt Andreatta is a thought leader who creates brain science-based solutions for today's challenges. As CEO of 7th Mind, Inc., Britt draws on her unique background in leadership, neuroscience, psychology, and learning to unlock the best in people and organizations.Former Chief Learning Officer for Lynda.com and Senior Learning Consultant for Global Leadership and Talent Development at LinkedIn, Britt is a seasoned professional with more than 25 years of experience.Key takeaways:The basal ganglia is a group of structures found deep within your brain. They are activated when you perform habits. This is “autopilot” mode, which helps enable you to do tasks quickly, accurately and without conscious thought.  A useful mindset as a learning designer is to think about design habits.The brain’s reward system is a powerful motivation for humans to complete tasks. As learning designers, it’s important to leverage this concept and implement cues within your learning design.Ensure you are fully analy

About Kuva JacobsKuva is a Learning Design Strategist, Instructional Designer, and the Founding Director of Redpoint Consulting. Her passion for learning design seeded from a PhD in mathematics when she created visual, interactive, flash based modules that brought complex mathematical equations to life.Kuva’s focus is on improving the experience of the learner through interactivity, engagement and creative use of multimedia. She creates highly technical training materials right from the analysis phase through to design and delivery.Key takeaways:Constructivism is a theory that learners construct new understandings and knowledge – integrating with what they already know. Constructivism is the ‘Grandfather’ of human centred design. Constructivism and human centred design helped shift the learner to the centre of the learning experience.It’s important that learners design something for themselves for the product to work effectively. The use of virtual design sprints can help ensure the clients are engaged and in

About Trish UhlTrish works with learning & talent development professionals, people leaders, and other businesses executives on engineering dynamic ecosystems to equip and empower their people with data, analytics, and tech to enable the cultural transcendence necessary to power this kind of strategic change.Key TakeawaysOne thing L&D people get wrong when it comes to data is starting by looking at data. Instead, it should be more about starting with a business challenge or opportunity in mind—and then sourcing the data we need, whether it’s already available or needs to be generated or a combination thereof.It’s not about the learning function as much as it is about using data to generate the insights to drive the outcomes that allow others in the organisation to make better decisions.Data should be used to improve our processes. Data should allow us to expand our understanding and the context in which we’re using data to help us make more quality decisions.The whole point of evidence-based practice