Cio Talk Network Podcast

Does your organization just react to problems as they occur or try to predict and mitigate those problems before they happen? You may know what happened but do you know why? How can you boost organizational performance in the context of your customers, employees, products, and brand through experience management? Guest 1: Kathy Linares Title: Vice President, Chief Information Officer, Orora Packaging Solutions For more details and related content: https://www.ciotalknetwork.com/boosting-organizational-performance-through-experience-management/

To embed Digital in the DNA of your business, you need a technology platform. How do you select new technology solutions and leverage what you have? How do you finalize your architectural practices, partner integrations, and data exchange standards? What should be your approach to governance and risk management? And, how do you make it all happen with severe budget constraints? Guest 1: Earl Newsome Title: Vice President and CIO, Praxair For more details and related content: https://www.ciotalknetwork.com/building-your-digital-business-technology-platform/

RPA promises benefits including increased compliance, improved system compatibility, better management capabilities, and enhanced customer experience. But organizations are facing related adoption challenges including the perception of substantial upfront costs, employee resistance, setting a realistic expectation of what’s possible, and identification of candidate processes to automate among others. How are organizations addressing these issues as part of their RPA adoption journey? Guest 1: Ben Patel Title: Chief Information Officer, Cone Health For more details and related content: https://www.ciotalknetwork.com/the-rpa-adoption-journey/

The volume and variety of attacks have left security teams playing catch up. Dwell times span days. Intrusions are left undetected for months. How can organization accelerate incident detection and response to minimize potential damage and improve the defense? Guest 1: Naresh Podila Title: CISO, Pall Corporation For more details and related content: https://www.ciotalknetwork.com/accelerating-incident-detection-and-response/

Banks are looking to enhance and extend enterprise efficiency through technology-enabled transformation. The focus is on how to improve customer propositions for higher revenue and change the internal culture through improved collaboration and innovation. How are emerging technologies helping? Guest 1: Andrew Baker Title: CIO & CTO, CIB, Absa Group Limited For more details and related content: https://www.ciotalknetwork.com/using-emerging-technologies-for-banking-innovation/

Businesses are keen to boost business performance and customer experience. But the light bulb wasn’t invented by continually improving the candle. How do you balance investment in improvements of legacy systems, processes, and tools and innovation for the best outcome? How do you use emerging technologies to that end? Guest 1: Jeff Hutchinson Title: Chief Information Officer, Bombardier Guest 2: René Berend Title: Chief Information Officer, PageGroup For more details and related content: https://www.ciotalknetwork.com/technology-candle-and-the-light-bulb/

Enterprises are making significant investments in rebuilding their data and analytics environments. But, that’s based on the challenges today and what’s on the horizon. What are the steps to future-proofing it to prevent the cost of rework and the risk of irrelevance in the future? Guest 1: Swamy Kocherlakota Title: Chief Information Officer, S&P Global For more details and related content: https://www.ciotalknetwork.com/steps-to-future-proofing-data-and-analytics-environments/

Customer Experience (CX) is key to an organization’s success. It is all the rave today and organizations are reporting that they are heavily focusing on and investing in it. How are the results? Are these investments paying off in form of hard ROI or offering feel good soft ROI? Does CX have the potential to be a profit center? Guest 1: Steve Zoltick Title: Chief Information Officer, Hasbro Guest 2: Sherif Mityas Title: Chief Experience Officer, TGI FRIDAYS For more details and related content: https://www.ciotalknetwork.com/the-hard-roi-of-customer-experience/

Revenue growth is critical, but with so many options available to today’s informed and demanding customer, will just selling get you there? How do you reshape strategy, rethink solutions, and use technology to shift the focus of your whole organization from selling to solving customer’s problems? Guest 1: Ron Guerrier Title: Chief Information Officer, Express Scripts For more details and related content: https://www.ciotalknetwork.com/from-selling-to-solving/

Change is hard and scary at times. And, embracing Industry 4.0 requires a lot of it. Manufacturers dread the idea of disrupting their supply chain or production output. How, then, can they make the complex changes across the board required to the industrial infrastructure and processes? What about the corporate expectations? How can they lead their people to think different and follow the unconventional path to digital manufacturing? Based on the journey thus far, what are the learnings? Guest: Shantanu Roy Title: Chief Information Officer, Mahindra Logistics For more details and related content: https://www.ciotalknetwork.com/the-industry-4-0-journey-thus-far/

Today CIOs responsible for driving future business growth and innovation must develop a new mindset and new capabilities. What if this mindset that a CIO develops is of a venture capitalist? But, is simply developing a mindset enough? In this time and age, should the CIO also build a portfolio of initiatives that would deliver significant business outcomes? When most CIOs are becoming progressive in vision and action, how should they assume the role of a venture capitalist and use this mindset to deliver success? Guest 1: Soili Mäkinen Title: Chief Information Officer and Senior Vice President, Digitalisation, Cargotec corporation Guest 2: Saugat Dutta Title: Country IT Head/Chief Information Officer, DP Worldwide For more details and related content: https://www.ciotalknetwork.com/the-cio-as-a-venture-capitalist/

In today’s day of constant change, customer expectations are behaving like crazy creatures. They are growing and shrinking. They are changing shape and direction. Juggling priorities and resource constraints, organizations are finding it increasingly harder to deliver on morphing customer expectations. What strategies as well as changes in mindset, processes, and tools will help stay ahead and exceed customer expectations? Guest: Shaveta Wadhera Title: CIO, GE Transportation For more details and related content: https://www.ciotalknetwork.com/winning-strategies-for-exceeding-customer-expectations/

Leadership development must be future-focused to tackle the faster and complex future ahead. How do you identify individuals with the potential to lead the charge in the future? What skills and competencies do they need to address future challenges? What must change in training approaches to groom future-relevant leaders? Guest: Lawanda Parnell Title: Chief Information Officer, Pedernales Electric Cooperative (PEC) For more details and related content: https://www.ciotalknetwork.com/future-focused-leadership/

Do the members of your team cringe when you ask them to step up and lead? Is it due to lack of title? What are you doing to build non-positional leaders who focus on making a positive impact from any place in organizational hierarchy? Guest 1: Sam Segran Title: CIO, Texas Tech University (TTU) For more details and related content: https://www.ciotalknetwork.com/building-non-positional-leaders/

Cloud providers only go so far in sharing the responsibility of keeping your information assets secure. The onus of protecting data and managing threats in the cloud still lies with you. But, if you can’t see what’s going on across your entire cloud infrastructure at all times, how do you detect and respond to threats, cut vulnerabilities, and ensure ongoing compliance? What are the steps to gaining continuous visibility into the cloud environment and using it to control related security? Guest 1: Tim Woods Title: Vice President, Technology Alliances, FireMon For more details and related content: https://www.ciotalknetwork.com/controlling-cloud-security-through-continuous-visibility/

Are your employees engaged in meaningful work? Are the managers devoted to employees’ success by providing regular coaching and feedback? Do the teams feel empowered to make decisions and working with mutual trust? Are your organization’s workplace policies and culture conducive to enhancing employee engagement? What are you doing to transforming employee experience, a critical step to getting ready for the daunting times ahead? Guest 1: Lisa Kerns Title: Chief Information Officer, Fareway Stores For more details and related content: https://www.ciotalknetwork.com/transforming-employee-experience/

Organizations recognize the value of going digital with their supply chains but, in many cases, have introduced the idea as point solutions to automate specific processes or functions. This fragmented and opportunistic approach undermines full potential. How can organizations define and adopt digital in ONE holistic approach to operating supply chains across the globe? Guest 1: Jamie Bragg Title: Executive Vice President & Chief Supply Chain Officer, Tailored Brands, Inc. For more details and related content: https://www.ciotalknetwork.com/evolving-to-one-digital-supply-chain/

Things can get busy, really busy for you and those you lead. As a leader, how do you rally everyone, from executive management to staff, to commit to getting the right things done? Besides the traditional rationalization and prioritization tactics, what are you doing to achieve this intended outcome? Guest 1: Georgette Kiser Title: Chief Information Officer, The Carlyle Group For more details and related content: https://www.ciotalknetwork.com/getting-the-right-things-done/

Lack of systems leads to crisis. Overstaffing causes additional coordination. And improper organization results in excessive meetings. How are you preparing before launching innovation in your organization? Are you leaning back and rethinking people, processes, and tools to scale your efforts? Guest 1: Rajeev Ravindran Title: Senior Vice President and Chief Information Officer, Ryder System For more details and related content: https://www.ciotalknetwork.com/lean-back-to-scale-innovation/

AI and machine learning offer great promise for healthcare. Patient diagnosis, care delivery, claims processing, clinical decision support, population health, and security–all can be significantly improved. The adoption journey has already started, but the top reported challenges include lack of business and physician buy-in, adoption of new processes, staffing, and ethical issues. What would it take to harness most value out of these disruptive technologies and change health and lives for the better? Guest: Ron Double Title: Chief Information Officer, Parkview Health For more details and related content: https://www.ciotalknetwork.com/adopting-ai-and-machine-learning-in-healthcare/