Cio Talk Network Podcast

When tackling future readiness, organizations mostly focus on reimagining their customer offerings and experience. But what about strengthening the enterprise core business systems? How are Business and IT leaders using digital to revitalize the very foundation that will keep the business humming now and in the future? Guest 1: Brian LeClaire Title: Chief Information Officer, Humana For more details and related content: https://www.ciotalknetwork.com/strengthening-enterprise-core-through-digital/

Making Digital Transformation effective and holistic requires that we optimize core business systems and processes including contract management. Beyond digitizing paper contracts, what are organizations doing to adopt digital-enabled contract lifecycle management? What needs to change in people, process, and tools? What are the related challenges and remedies? Guest 1: Peggy Barber Title: The Americas Chief Executive Officer and General Counsel, The International Association for Contract and Commercial Management (IACCM) Guest 2: Saugat Dutta Title: Country IT Head/ Chief Information Officer, DP Worldwide For more details and related content: https://www.ciotalknetwork.com/steps-to-digital-enabled-contract-lifecycle-management/

Implementing effective segmentation for security with relatively flat enterprise networks is a hard and tedious task involving multiple teams and application downtime. The result: business critical applications are at higher risk and the compliance costs is very high. How can CISOs and Security Architects rethink segmentation to make security more robust and simpler to manage? Guest 1: Ariel Zeitlin Title: Chief Technology Officer & Co-Founder, Guardicore For more details and related content: https://www.ciotalknetwork.com/rethinking-segmentation-for-better-security/

Driving a robust data analytics engine in an enterprise is not much different than a team sport. Business, data, and IT constituents need to develop mutual trust, bring forth ideas and challenge norms, take ownership as appropriate, and work cohesively in one direction. How to secure sponsorship? Who all should be recruited in the team? Who should be the coach? And, how should the playbook be practiced to consistently win the games? Guest 1: Deepa Soni Title: US Chief Information Officer (CIO) and US P&C Technology Chief Information Officer(CIO), BMO Financial Group For more details and related content: https://www.ciotalknetwork.com/data-analytics-as-a-team-sport/

Increasingly, businesses are relying upon their service operation to position the entire organization for sustainable growth and profitability well into the future. But, no two companies are identical in their approaches to service delivery, even though they could use the exact same technician to fix the exact same piece of equipment. As a result, service leaders are demanding best-of-breed technology solution that is designed specifically for their service organization’s nuanced needs and enables flexibility to perform critical tasks in different ways. IT leaders want to help the business become future-ready using a best-of-breed approach, but it can undermine their standard practice of preventing unmanageable complexity and unwarranted higher integration costs. The result: IT leaning toward picking an otherwise sub-optimal service management solution with the service software as an ancillary component of their existing Enterprise Resource Planning (ERP) system. How can service and IT leaders collaborate to

Centennials, the first truly digital-native generation, has started entering the workforce. This generation is characterized as sharp, argumentative, with short attention span, is easily demotivated, and puts personal priorities and commitments over what the employer needs. How are CIOs planning to lead this new generation for the benefit of all involved? Guest 1: Earl Newsome Title: Vice President and Chief Information Officer, Praxair For more details and related content: https://www.ciotalknetwork.com/leading-the-new-digital-native-generation/

Imagine a workplace where both human and digital resources fluidly and autonomously reconfigure themselves in response to dynamically changing business needs. How can an enterprise develop such digital dexterity to stay relevant and competitive? Guest 1: Brian Stewart  Title: Deputy CIO and Director of Business Transformation, University of Alberta Guest 2: Gregg Chottiner  Title: Vice President for Technology Advancement and Chief Information Officer, New Jersey Institute of Technology For more details and related content: https://www.ciotalknetwork.com/developing-digital-dexterity/

With yesterday’s technical debt related maintenance and transformational initiatives in hand, should CIOs even bother to think about the future? How can futuristic thinking help IT leaders effectively lead their organizations to stay relevant and profitable today? Guest 1: Klara Jelinkova Title: Vice President for International Operations and IT and Chief Information Officer at Rice University Guest 2: Thomas Skill (Ph.D. 1984, University at Buffalo Title: Associate Provost & Chief Information Officer at the University of Dayton For more details and related content: https://www.ciotalknetwork.com/should-cios-be-futurists/

A few great ideas that bring unprecedented value must be celebrated. But what changes in organizational mindset, model, and culture should you enable for such value creation in a sustained manner and at scale? Guest 1: Paul M. Bellack Title: Vice President, Global IT (CIO), Corporate IT Group, Magna International Inc. For more details and related content: https://www.ciotalknetwork.com/creating-value-at-scale/

To become the company your customer wants you to be, your customer experience needs to exceed expectations. Effective adoption of AI-powered people, processes, and tools can help. How should IT and customer service leaders join hands to maximize the AI opportunity while meeting related challenges? Guest 1: Mark Gay Title: Chief Information Officer, QBE Insurance Australia Pacific For more details and related content: https://www.ciotalknetwork.com/adopting-ai-for-customer-service/

Leaders have been dealing with episodic volatility, uncertainty, complexity, and ambiguity (VUCA) for decades. What’s should be the leadership recipe in this era when VUCA is constant and exponentially increasing in intensity? Guest 1: Gregg Chottiner Title: Vice President for Technology Advancement and Chief Information Officer, New Jersey Institute of Technology Guest 2: John Ellinger Title: Chief Information Officer, Bowling Green State University For more details and related content: https://www.ciotalknetwork.com/leadership-recipe-for-vuca/

AI can impact Supply Chain Management (SCM) outcomes. But many such attempts by companies lead to disappointing results. What’s missing? Why hasn’t AI delivered in SCM? What’s needed to harness the most value of AI for SCM? Guest 1: Rainer Steffl Title: CIO, Mondi Group For more details and related content: https://www.ciotalknetwork.com/ai-and-supply-chain-management/

While machines don’t have emotions, can they do a better job evoking the same in humans? From user experience, marketing, and search optimization, to storytelling, how is the media industry planning to use AI to create more powerful and engaging entertainment experience for you than ever before? Guest 1: Marcus Dauck Title: Chief Information Officer, Ringier AG For more details and related content: https://www.ciotalknetwork.com/let-ai-entertain-you/

The fast, volatile, and scaling digital demands require enterprise infrastructure and operations (I&O) to change beyond supporting traditional data center and cloud environments. How are organizations rethinking and investing in people, process, platforms, and tools to provision newer and faster digital technologies and methodologies including Edge Computing, IoT, RPA, and AI? Guest 1: John Kolb Title: Vice President for Information Services and Technology & Chief Information Officer, Rensselaer Polytechnic Institute Guest 2: Stan Waddell Title: CIO, University of New Hampshire For more details and related content: https://www.ciotalknetwork.com/enabling-io-for-the-digital-future/

With most organizations well on their way to embedding digital in the DNA of their organizations, what’s on the CIO Agenda for 2019? How do they plan to support volatile and growing business capability demands reliably without breaking the bank? Guest 1: Lawanda Parnell Title: Chief Information Officer, Pedernales Electric Cooperative (PEC) Guest 2: Helen Constantinides Title: Chief Information Officer, AVBOB For more details and related content: https://www.ciotalknetwork.com/the-2019-cio-agenda/

You want to use AI and sophisticated analytics to enable business outcome. Is your workforce data literate? Do you have a refined, automated, and process-oriented methodology for your data management and analytics needs? How can you enable your organization to exploit digital opportunities through Data Literacy and DataOps? Guest 1: Vijay Venkatesan Title: Chief Analytics Officer, Horizon Blue Cross Blue Shield of New Jersey For more details and related content: https://www.ciotalknetwork.com/steps-to-data-literacy-and-dataops/

Artificial Intelligence (AI) has proven to be a disruptive technical tool with promising applications across industries. But, as a CIO, how do craft your AI strategy, identify most promising user cases, build required analytics capabilities, and embed it in the very fabric of your business to maximize business outcome? Guest 1: Hem Chari Title: CIO, Automation & Controls from GE Guest 2: Neil Arnott Title: SVP IS, and CIO, Traffic Tech For more details and related content: https://www.ciotalknetwork.com/steps-to-maximizing-the-ai-opportunity/

Going digital is about harnessing data to create opportunities for growth. It’s data in the cloud, your datacenters, on the endpoints, and in other not as visible pockets within your enterprise. It’s your intellectual property and institutional knowledge. It’s the conversations that make your teams productive. Data loss and leakage pose a significant hindrance as organizations look to take off using the digital runway. Do you have a data-aware culture? Is data security top of mind across the business as you map out your digital journey? Guest 1: Christopher Porter Title: Chief Information Security Officer, Fannie Mae For more details and related content: https://www.ciotalknetwork.com/data-security-for-the-digital-business/

Are people just resources that your organization must exploit? In this day and age, when people are not making widgets, should they be ‘managed’ to improve the value they can help create? Would just leading them by painting a vision be enough? What strategies, approaches, and tactics would work the best for maximizing the people potential? Guest 1: Samuel Sudhakar Title: Chief Information Officer and Vice President for Information Technology Services, California State University, San Bernardino For more details and related content: https://www.ciotalknetwork.com/should-we-manage-people/

Digital is here, real, and shifting. CIOs may have successfully delivered on the digital transformation mandate, in this world of instability and constantly chasing what’s next, how are they building strategies, culture, and platforms to stay ready and relevant for the continuous next? Guest 1: Jeff Cann Title: Chief Strategist & CIO, Encore Electric For more details and related content: https://www.ciotalknetwork.com/leading-in-the-continuous-next/