Cio Talk Network Podcast

A data-driven culture is vital for Digital Transformation. But, that’s not enough. Building a holistic digital data strategy, architecture, and infrastructure is a must. Facing so much business change and data overload, it’s not easy. How are IT leaders rethinking their organization, processes, and technology to achieve this goal? Guest 1: Celso Mello Title: Chief Information Officer, Reliance Home Comfort For more details and related content: https://www.ciotalknetwork.com/building-digital-data-strategy-architecture-and-infrastructure/

Digital Transformation is top of your mind as an IT Leader. What are your challenges dealing with People, Policies, Processes, Pocketbook, and Politics? Are others facing the same issues? How are your peers handling these 5Ps of Digital Transformation? Guest 1: William Fandrich Title: Senior Vice President and Chief Information Officer, Blue Cross Blue Shield of Michigan Guest 2: Frank Johnson Title: Chief Information Officer (CIO) and Chief Digital Officer (CDO), City of Baltimore For more details and related content: https://www.ciotalknetwork.com/handling-the-5-ps-of-digital-transformation/

Organizations have a lot of institutional knowledge. And, there is no lack of resources to get new ideas, how-to tips, and options to explore. Still, many face challenges in getting ready to embrace what’s new and changing. What’s the recipe to bridging this knowledge-readiness gap? Guest : Daniel Gandarilla Job Title : Vice President and Chief Learning Officer, Texas Health Resources For more details and related content: https://www.ciotalknetwork.com/bridging-the-knowledge-readiness-gap/

Complexity is killing the ability of many companies to innovate and adapt. So, simplicity can be a competitive advantage. Imagine what it’d be like where everyone only engages in essential and meaningful work. How can leaders rebuild their organizations with Simplicity in its DNA? Guest 1: Lisa Bodell Title: Author, Why Simple Wins Guest 2: Ed Toner Title: Chief Information Officer, State of Nebraska For more details and related content: https://www.ciotalknetwork.com/leading-to-simple/

In the Digital era, Data and Analytics should be at the very core of every business. They should drive strategy, innovation, and operational efficiencies. It needs a supporting culture adopted by employees, customers, and partners. What does such a culture look like and what does it take to build it? Guest 1: Somesh Nigam Title: Senior Vice President and Chief Analytics & Data Officer, Blue Cross and Blue Shield of Louisiana For more details and related content: https://www.ciotalknetwork.com/building-data-and-analytics-driven-culture/

If you don’t know what a customer is worth, you don’t know what you should spend to get or keep one. How can IT be re-engineered and run with core focus on maximizing Customer Lifetime Value? Guest 1: Ruth Bolton Title: Professor of Marketing at the W.P. Carey School of Business, Arizona State University For more details and related content: https://www.ciotalknetwork.com/customer-lifetime-value-driven-it/

Michelangelo saw an image in a block of marble and chiseled it out, removing the extra. While there are other reported barriers to digital transformation, Culture tops the list. Risk aversion, lack of customer-centricity, and siloed mindset are holding the organization back. How can leaders chisel out the extra to develop a conducive culture for the digital age? Guest 1: Daren Hubbard Title: Chief Information Officer, Wayne State University Guest 2: Dr. Jonathan Reichental Title: Chief Information Officer, City of Palo Alto For more details and related content: https://www.ciotalknetwork.com/chiseling-out-culture-for-the-digital-age/

You must keep learning to grow as a leader to expect and respond to emerging challenges. You’re always busy, and there are no academies or crash courses available. It needs to happen through experimentation as part of your personal and work day. How do you enter and stay in learning mode, set challenging learning goals, experiment, and reflect on the results to learn? Guest 1 : Bob Baskerville  Title : Chief Information Officer, Scripps Networks Interactive Guest 2 : Veneeth Purushotaman Title : Chief Information Officer, Fortis Healthcare For more details and related content: https://www.ciotalknetwork.com/learning-as-a-leader/

The Analysts are predicting the rewards of adopting IoT to be over Trillion Dollars. But most organizations are struggling to justify investments beyond Proof of Concept (POC). Some don’t have enough use cases for monetization. Others report that the changes required to embrace IoT are too expensive and complicated. What would it take to get from POC to Profits? Guest: Peter Ambs, CIO, City of Albuquerque Guest Bio: https://www.ciotalknetwork.com/contributor/peter-ambs/ More on this Episode: https://www.ciotalknetwork.com/iot-from-poc-to-profits/ More on IoT: https://www.ciotalknetwork.com/topics/iot/ Visit CIO Talk Network Website: https://www.ciotalknetwork.com/ Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/ Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/

To deliver on business promises, CIO needs a core team of lieutenants. They should be a mix of dreamers, analytical thinkers, collaborators, and warriors. When you hired them, they were all seasoned professionals. They had the right skills, experience, and attitude. They were an exact match for the role. And, they were in the right mix. With frequent and ongoing changes, it doesn’t stay that way. How do you keep this inner team relevant? Guest 1: Brian Haugabrook Title: CIO, Valdosta State University For more details and related content: https://www.ciotalknetwork.com/keeping-the-it-cabinet-relevant/

How can a sales organization of a company transform itself in order to experience a pleasurable selling experience – which in turn improves the buying experience of a customer? Guest: Ann E. Joyce Title: Executive Vice President - Chief Information Officer, Chico's FAS For more details and related content: https://www.ciotalknetwork.com/delivering-sales-as-an-experience/

Top reported reasons, why businesses fail to transform, are gaps in management sponsorship and support—internal cross-functional and external value chain collaboration—service delivery workflows and issues related to employee engagement and accountability. Such organizations need to do a master reset, rethink, and rebuild a technology-enabled enterprise performance infrastructure made up of people, processes, and tools for successful execution and sustained results. What does it take to crack this “how” problem of transformation? Guest : Grace Monahan Title : Vice President, Chief Information Officer, Henry Schein For more details and related content: https://www.ciotalknetwork.com/rebuilding-enterprise-performance-infrastructure/

Business agility is about adapting services, people, processes and finances to the changes in business environment. But, in many cases, it is attempted in a fragmented and opportunistic way thus undermining its full potential. How can we define and adopt ONE approach to managing data, architecture, security, and customer community across the enterprise towards best outcome? Guest : John Lambeth Title : Chief Information Officer, PAE For more details and related content: https://www.ciotalknetwork.com/steps-to-boosting-business-agility

With nonstop business and technology disruptions, current leaders at the top are either becoming irrelevant or less than qualified to lead the charge. Is it time for laissez-faire leadership where they become the followers of the people they lead—letting go of the control—allowing the workers to navigate through the haze who in the process develop themselves and their leaders? Guest 1: Susan Fowler Title: Author, Why Motivating People Doesn't Work . . . and What Does Guest 2: Samuel Sudhakar Title: Chief Information Officer and Vice President for Information Technology Services, California State University, San Bernardino For more details and related content: https://www.ciotalknetwork.com/is-it-time-for-laissez-faire-leadership

Healthcare industry is expected to enjoy high-value business benefits from robot-assisted surgeries, virtual nursing assistants, and preliminary diagnosis enabled by AI i.e. Artificial Intelligence. What does it mean for the patient? Guest 1: Marc Probst Title: Chief Information Officer, Intermountain Healthcare Guest 2: David Chou Title: Chief Information & Digital Officer, Children's Mercy Hospital Guest 3: Daniel Barchi Title: Chief Information Officer, NewYork-Presbyterian For more details and related content: https://www.ciotalknetwork.com/how-will-ai-transform-patient-experience

We have the technology today to collect and analyze patient data as well as actions outside of clinical settings. A virtually infinite computing capability is also available to tailor diagnoses, treatments, and clinical decisions based on an individual’s health records within seconds. What are the roadblocks preventing us from completing the last mile towards Personalized Healthcare, the very basis of population health and value-based care? Guest: Jon Russell Title: Chief Information Officer, John Muir Health For more details and related content: https://www.ciotalknetwork.com/the-last-mile-to-personalized-healthcare

You can have a well thought out strategy, make impeccable blueprints, and plan resources in advance—the key to success in the digital transformation journey is going to be about how well your people, leaders, partners, and stakeholders react and respond to the unpleasant and unpredictable situations. What are you doing to build organizational endurance to prepare for the road ahead? Guest : Julia Davis,  Title: Chief Information Officer of Aflac For more details and related content: https://www.ciotalknetwork.com/building-endurance-for-digital-transformation

With Artificial Intelligence (AI) going mainstream, it is forcing every organization to rethink strategy, hiring priorities, and IT operations among others. How are Government Stakeholders and IT Leaders getting their organizations ready for the impact of AI? Guest: Doug McCollough Title: Chief Information Officer, City of Dublin Guest: Seth Wainer Title: Chief Information Officer, City of Newark For more details and related content: https://www.ciotalknetwork.com/getting-government-ready-for-ai

While Digital Transformation offers an excellent opportunity for the business, it poses some serious challenges for HR and Technology Leaders from talent acquisition to development and retention. How will you get Digital-Ready talent—rationalize or transform the existing pool—keep pace with expectations of the emerging, hyperconnected first-generation Digital worker—and retain them during the journey as well as after the dust of innovation settles? Guest: Sangy Vatsa Title: Chief Information Officer and Executive Vice President, Comerica Bank For more details and related content: https://www.ciotalknetwork.com/managing-the-digital-talent-lifecycle

The Internet of Health Things (IoHT) is touted as a disrupter, enabling healthy lifestyle for the well and treatment for the sick. While the Healthcare Industry is still dealing with many issues including data integration and interoperability, how is IoHT going to help with the intended outcomes including improving access to healthcare, quality of care, operational efficiencies, and customer experience? Guest : Leah Miller Title: Chief Information Officer, Medical City Healthcare For more details and related content: https://www.ciotalknetwork.com/how-can-ioht-improve-healthcare