V.u.x. World

DOSS is more than an assistant. It's an entirely new, disruptive business model for real estate. We chat to CEO, Bobby Bryant, about all things conversational AI and disruption.Presented by Deepgram and Symbl.aiDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit: https://deepgram.com/vuxworldSee how easy it is to add simple but powerful call coaching and call tracking functionality to your customer experience solutions with Symbl.ai’s customizable Conversation Intelligence APIs. From calls to videos to text conversations — apply best in class contextual AI in no time by getting started for free at https://s

Kane Simms, CEO, VUX World, and Marc Bernstein, CEO, Balto, analyse the week's customer experience and technology news and happenings.00:00 Howdy, Super Bowl01:16 The magic of voice06:55 Limitations and potential of voice and smart TVs13:13 Why hasn't Alexa got better faster?17:00 Alexa: verticalising vs ecosystems20:35 Charter's first class phone service28:00 Moving from reacting to proactive CX31:38 Technology and consistency34:30 DeepMind's AlphaCode: computers that can code37:40 AI to enhance developer productivity41:20 Productivity vs the creation of crap41:55 Will problems ever be absolutely solved?45:30 Gartner's Magic Quadrant and its role51:07 Sign off See acast.com/privacy for privacy and opt-out information.

There's a labour shortage in the contact centre. Agents are overworked and companies can't recruit. How are enterprises coping with these challenges and what role does technology play? We're joined by Anand Janefalkar, Founder & CEO at UJET, to explore the 2022 contact centre trends and how businesses can overcome these challenges to prosper.Checkout ujetPresented by Deepgram and Symbl.aiDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:Deepgram websiteDeepgram on LinkedInDeepgram on TwitterSee how easy it is to add simple but powerful call coaching and call tracking functionality to your customer exp

Many companies have played around with voice assistants and chatbots, but few are operating at true scale... Yet.You see, when you go from playing with prototypes into proper production, and from one bot to sixteen bots, things change.Join Cognigy Co-Founder and CEO, Philipp Heltewig, and VUX World's Kane Simms, as we discuss the biggest challenges facing companies deploying conversational AI today... Scale.And, crucially, how to do it properly.LinksVisit Cognigy.comLearn at the Cognigy AcademyPresented by Deepgram and Symbl.aiDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:Deepgram websiteDee

Most chatbots are rubbish. Let's face it. The only way you can improve the ability for chatbots to respond better is if you work on its ability to understand people.That's what QBox does.We're joined by CTO, Benoit Alvarez, to discuss why most companies have trouble building successful bots and how the QBox tooling drastically improves your chatbot's performance. For more information, visit https://qbox.aiPresented by Deepgram and Symbl.aiSymbl.ai is a Conversation Intelligence (CI) platform for building applications capable of understanding natural human conversations at scale. Their comprehensive suite of developer-centric products and APIs make it easy to build and deploy intelligent speech-to-text functionality, extract contextual insights, generate domain-specific insights and intelligence, and access advanced conversation analytics.https://symbl.aihttps://www.linkedin.com/company/symbldotaihttps://twitter.com/symbldotaihttps://www.facebook.com/symbldotaihttps://www.instagram.com/symbldotaiDeepgram

Symbl.ai is on a mission to revolutionise work, from lead generation, internal meeting management, sales and customer care.Join CEO, Surbhi Rathore, and VUX World's Kane Simms, to explore what conversational intelligence is, and businesses are using it to create impactful experiences and results.Presented by Deepgram and Symbl.aiSymbl.ai is a Conversation Intelligence (CI) platform for building applications capable of understanding natural human conversations at scale. Their comprehensive suite of developer-centric products and APIs make it easy to build and deploy intelligent speech-to-text functionality, extract contextual insights, generate domain-specific insights and intelligence, and access advanced conversation analytics.https://symbl.aihttps://www.linkedin.com/company/symbldotaihttps://twitter.com/symbldotaihttps://www.facebook.com/symbldotaihttps://www.instagram.com/symbldotaiDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (ST

Scotty Technologies CEO, Roland Hallebeek, and CTO, Reiner Bruns, join us to share use cases and details on how Scotty uses AI to not only automate conversations, but to streamline business processes in recruitment, healthcare, retail and more industries.We discuss the Scotty Technologies approach to customer experience automation and augmentation and how its conversational AI platform is delivering value to businesses from across industries including recruitment, healthcare and retail. Find out more at http://scottytechnologies.comPresented by Deepgram and Symbl.aiDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more informati

Rana Gujral is an entrepreneur, speaker, investor, and CEO at Behavioral Signals, an enterprise software company that excels at distinguishing behavioral signals in speech data with its proprietary deep learning technology. Rana joins us to share how Behavioral Signals emotional AI mediated technology is leading to 12-17% revenue improvement, +8% Call Success Ratio and +10% Customer Satisfaction in the call centre.Learn more about Behavioral SignalsPresented by Deepgram and Symbl.aiDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:Deepgram websiteDeepgram on LinkedInDeepgram on TwitterSymbl.ai is a C

The first in a new collaborative series where Kane Simms, founder of VUX World and host of this VUX World podcast, and Marc Bernstein, CEO at Balto and host of the Reimagining the Contact Centre podcast, join forces to discuss and analyse broader technology and customer behaviour trends, and how it relates to the adoption and usage of AI.In this first episode, we discuss:The impossibility of finding a note-taking app that does it allCapability provision vs productThe value and challenges of tech starting in academiaBrain-machine interfacesThe pace of tech advancement vs the pace of consumer adoptionHow the pandemic opened our acceptance to adopt new techDeepfakes and AI literacyFinding the truthThe inevitability of dominating market leadersMarket volatility and quality Linkshttps://gettingthingsdone.com/https://www.amazon.co.uk/Skin-Game-Hidden-Asymmetries-Daily/dp/0241247470Morgan Freeman DeepfakeFind out more about BaltoFind out more about VUX World See acast.com/privacy for privacy and opt-out information.

Embodied Inc. is the company behind Moxie, the social robot who’s sole objective is to help kids develop socio-emotional skills and traits. We’re joined by CTO, Stefan Scherer to discuss the design and engineeringconsiderations for creating a robot that uses natural language processing for its primary user interface, but thatalso has a face. This is the future of multi-modal conversation design.Learn more about MoxiePresented by DeepgramDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:Deepgram websiteDeepgram on LinkedInDeepgram on Twitter See acast.com/privacy for privacy and opt-out information.

Who Else AI is developing a namespace protocol for the Internet of Voice. Open source, privacy-by-design, and based on public industry standards. Founder, Tobias Martens join us to share why an open voice protocol is critical and how Who Else AI is approaching making it a possibility.Visit whoelse.ai for more information.Presented by DeepgramDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:Deepgram websiteDeepgram on LinkedInDeepgram on Twitter See acast.com/privacy for privacy and opt-out information.

Jan Sedivy is a legend in the voice AI space, with vast experience working on speech systems at IBM and Google. He recently guided the Czech Technical University team in winning the Alexa Prize SocialBot Grand Challenge 4; a competition where contestants from Universities across the globe aimed to design a conversational AI that’s able to hold a conversation for 20 minutes.Jan joins us to share the journey through the Alexa Prize, how the team approached the project, lessons learned and conversation design tips geared to increase engagement with AI bots. He also shares some insights from his career in voice tech and his latest venture, Promethist AI.LinksFlowstorm.aiPromethist.aiTalk to PoppyConnect with Jan on LinkedInPresented by DeepgramDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or

Senior Director of Conversation Design at [24]7.ai, Celene Osiecka joins us to share best practice on conversation design at scale for enterprise.Celene Osiecka is part of a rare breed of conversation designers with 10 year's experience. Although conversation design has been a practice for decades, it's only recently that the term has become solidified as its begun to reach mainstream awareness.This is in part due to the rise in popularity of chatbots since 2016, and also due to the wide adoption of voice assistants on mobile and smart speakers. However, even the early adopters of those platforms still only have 5 year's experience at best.So whenever you have the opportunity to speak to someone who has an unusual amount of experience across all kinds of conversational interfaces, you know you're in for a treat.We chatted to Celene about:The maturity of the conversation design practiceCelene's experience and about [24]7.aiExamples of new conversation design new best practicePersonality design and the role it

SoundHound Director Of Business Development, Darin Clark, join us to share the ins and outs of wake word detection for voice AI and speech recognition systems.One of the crucial parts of creating a voice assistant is the ability for the assistant to start listening when you say its name. For example "Alexa", "Hey Siri" or "OK Google". They are all examples of 'wake words'. But how to you create your own wake word for your brand? How do you deploy a wake word onto something like an app or some hardware, such as an in-car infotainment system, a speaker or even a fridge or other smart device?All of those questions will be answered, and more, in this live interview with Darin Clark, Director Of Business Development at leading voice AI company, SoundHound.Presented by DeepgramDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on

Stories covered:LinkedIn allows newsletters in the UK: sign up to conversational AI and NLP hereKane closes SwissCognitive Cognitive Virtual event with 'AI strategy in 5 days' talkWake word detection with SoundHound's Darin ClarkMicrosoft release contact centre with AI at its coreThe future of NLU with Chandra KhatriMaking audio more discoverable with Gal KleinSymbl.ai raises $17m. Join CEO, Surbhi Rathore on VUX World Live on 25th NovemberInworld AI raises $7mNVIDIA's Audio2FaceCoinbase acquires AgaraSonos voice assistant code leaked See acast.com/privacy for privacy and opt-out information.

Chandra Khatri is the Head of AI at emerging startup, Got It AI, and joins us to share the future of NLU systems and how transformer-based models (explained in detail for the layperson) are heralding a new line of capabilities and making a new kind of customer experience possible. Chandra used to work on the Alexa team and was the founding brain behind the Alexa Prize which, to date, has been responsible for some of the most innovative work on multi-turn conversational AI development. Many of the outputs of the Alexa Prize have made it into the core Alexa product, such as Alexa Conversations. Chandra then worked as one of the founding members of the Uber conversational AI team before heading up the AI division at Got It AI.LinksVisit Got It AIPresented by DeepgramDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, a

Audio is chronically difficult to find. Invisible and not indexed in the usual places people search for information, such as online and in emerging contexts such as voice assistants. Yet, there's so much audio being produced and so much rich and dense information contained within it.Think about this podcast. In this conversation with Audioburst CEO, Gal Klein, we discuss a whole manner of different challenges when it comes to discovering audio content, both bite-sized summaries and long form information. Yet, you'll need to listen to the whole thing in order to benefit from it. And how did you find it? In a podcast player probably.But why can't you just ask Google what the main challenge with audio discoverability is, then dip straight into the specific part of this podcast where Gal explains it?The answer? Audio is notoriously difficult to understand and summarise. Yet, that is what Audioburst does.In this conversation, we discuss some of the core challenges with audio discoverability, the value of both shor

Instreamatic allows advertisers to create and distribute interactive audio ads that you can talk to. CEO, Stas Tushinskiy, joins us to share insights into the emerging world of interactive advertising and his lessons learned in building the innovative interactive audio platform.Linksinstreamatic.comThe State of Voice AdvertisingPresented by DeepgramDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:Deepgram websiteDeepgram on LinkedInDeepgram on Twitter See acast.com/privacy for privacy and opt-out information.

Clinc co-Founder, Author, Founder and CEO ofZeroShotBot, serial entrepreneur and all roundconversational AI veteran, Prof. Jason Mars, joins usto share his latest work in advanced conversational AIsystems and where it’s all heading.Linkshttps://www.zeroshotbot.com https://www.breakbots.com Presented by DeepgramDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:Deepgram websiteDeepgram on LinkedInDeepgram on Twitter See acast.com/privacy for privacy and opt-out information.

Albert Jordan, Vice President and General Manager of Automotive Applications at HARMAN International. and Joe Iacobelli, Director, Sales Engineering, Products and Strategy, Cerence, join us on VUX World to share more about the Harman and Cerence partnership that brings voice AI to third-party application providers and OEMs providing in-car services through the Harman infotainment systems and the Harman Ignite Store.Presented by DeepgramDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:Deepgram websiteDeepgram on LinkedInDeepgram on Twitter See acast.com/privacy for privacy and opt-out information.