Manage Smarter

46 Employees: Manipulate Them to Build Business?    Brian Parsley is an entrepreneur, global speaker and business strategist. He teaches external business strategies, customer loyalty programs across all industry sectors including financial services, retail, technology, automotive and professional services.  In this episode, Audrey, Lee and Brian discuss: ·           No one wants to believe they’re an ineffective leader·           People manipulation with good intent ·           Manage the weaknesses and focus on the strengths·           How Fast & Flexible is a game changer in managing·           What is an “Imperfect Action”? "As a manager, your role is to help manipulate people that you know is going to benefit them the best." – Brian Parsley  Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and conce

Tony Chatman is president of Chatman Enterprises and author of the book, The Force Multiplier is a touchstone to inspire leaders to transform people (and their personalities!) into a high-performing team that gets the job done. He is a Keynote Speaker, Corporate Relationship Expert, Certified Speaking Professional, Author & C-Suite Network Advisor. In this episode, Audrey, Lee and Tony discuss: ·Unconscious Bias in Management   Why there have to be winners and losers on teams  Customizing management to better results   "So the people who are more difficult, it takes more work, but the vast majority of those people, I can still make them a winner and get more out of them than they would have before. If I take the effort of really learning individually what I need to do to meet their needs." – Tony Chatman   Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to m

Tern Consulting’s Principal and Founder, Melanie Bladow, is a global expert in connecting people, business and technology. She believes that business strategy and people skills will differentiate the technology leaders of the future and she is ready to show you how. In this episode, Melanie joins us from Alaska to discuss: ·     Why asking “Why?” is the best place to start on what tech will most benefit you·           The “Three Drivers” to consider when changing tech you’re using·           How to “Hack Organizational Politics” to implement effective tech"It's really often that people are not really thinking and prioritizing about where their technology investment will actually recoup the most value for them as a business." – Melanie Bladow   Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with an

Will Pemble is founder and CEO of Goal Boss, an innovative executive coaching certification and leadership consulting firm. Pemble transforms managers into leaders and groups into teams by providing the tools, strategies and techniques to accelerate growth, improve operations and create enduring changes for clients. He previously built and sold Web.com, one of the largest web hosts on earth, and has been building and growing businesses of all shapes and sizes for over 25 years. In this episode, Audrey, Lee and Will discuss: ·           Why most managers fail goal setting for employees ·           Analyzing team performance in sections and custom goal setting for each group·           Revising expectations for goal reaching·           What to say in interviewing job candidates to set goal setting expectations   "I'm not sandbagging and I'm also not setting goals that are unrealistic. I'm

Lea Woodford is the Chief Executive Officer and founder of SmartFem.com and SmartFem TV. SmartFem was created as a result of her many years as a Publicist, columnist as well as a Radio & TV Personality. She has extensive experience as a business consultant and entrepreneur but decided the only way she could make a difference for women was to create her own magazine that bridges the online community with the local community. Her passion is connecting people.  In this episode, Audrey, Lee and Lea discuss: ·           How to provide value via cold call outreach on social media - vital for recruiting new talent ·           How to use social media to shortcut prospecting·           How smart technology is the pathway to further warm leads  "You have to boost. You want to go where the food is. Right now we're focusing on Facebook groups and the reason I liked the group building your own platform,. First of all, w

Dayne Shuda is the owner of Ghost Blog Writers and a remote employee expert. His company provides blog writers and currently has a network of 60 freelance writers in the United States and several also in Canada, UK and Australia.  In this episode, Audrey, Lee and Dayne discuss: ·           How to test prospective employees to see if they’re equipped for remote work·           Methods to keep communication tone understandable and workflow cohesive·           Red flags that a remote employee is tanking  "I don't think it'll ever be the same as a culture and an office, but there's little things we try to do to make everyone feel part of something" – Dayne Shuda Join hosts Audrey Strong and C. Lee Smith every week as they dive into managers, leadership, business, sales, company culture, talent retention, hiring and more.  From debunking sales myths to learning how to manage with and without measurements, you'l

Wally Hauck, PhD., CSP helps leaders to STOP managing people and START creating an environment of Self-Management. Self-Management unleashes the genius of every employee and leads to higher engagement. He is the author of the books "Stop the Leadership Malpractice: How to Replace the Typical Performance Appraisal" and "The Art of Leadership: 3 Principles for Predictable Performance Improvement."  In this episode, Audrey, Lee and Wally discuss: ·           Why performance appraisals=leadership malpractice·           Shifting performance appraisals to quality interactions·           How managers can short-circuit bullies ·           The “White Flag” method  "You are allowing the bully to continue. Why? Because he's getting results somewhere else? Here's how I see the negative, unintended consequences of the bully---because they're invisible." – Wally Hauck   Join hosts Audr

Michelle Villalobos is a personal Brand Strategist, Professional Speaker and Corporate Trainer, Founder of The Women's Success Summit and Mivista Consulting. She’s the host of “Awaken Your Inner Superstar” podcast on the C-Suite Radio Network and helps professionals develop theirbusiness and communications skills to increase opportunities, leads and promotions.  In this episode, Audrey, Lee and Michelle discuss: ·           How to cultivate influence and generate more income·           Definition of an “Aha!” moment·           Streamlining your journey to pinpoint career goals and achievements·           Aligning your business with your personal brand    “The core first pieces like who are you really? What do you love to do? What are you great at? What is your magic? And then how can we create a business that aligns with that to achieve the outcomes that you want?” – Michelle

Deb Westphal is CEO of Toffler Associates, a dynamic and future-focused strategic consulting and advisory firm that helps organizations build resilience and sustain growth in a complex global landscape. She’s a Futurist and Executive Advisor. In this episode, Audrey, Lee and Deb discuss: ·           The difference between a traditional organization and a “Human-centric” organization·           How a culture that puts people first can counter the future wave of artificial intelligence·           The five shifts managers need to know that control how people work together·           How to hire managers who are early tech adopters and can work well with machines  “The evolution will advance in such a way that we will start to think of these machines and it's really teammates versus technology applications.” – Deb Westphal Join hosts Audrey Strong and C. Lee Smith every week as they dive in

Kathy Gruver, PhD is the twelve-time award-winning author of seven books including, Conquer Your Stress, Workplace Wellness, Conquer your Stress at Work, andJourney of Healing. She has studied mind/body medicine at the famed Benson-Henry Institute for Mind-Body Medicine at Harvard and is a TEDx speaker as well. She’s also created stress reduction programs for the U.S. military. In this episode, Audrey, Lee and Kathy discuss: ·           How to change your mindset regarding stress and reframe stressorsPractical exercises you can use at work to reduce stressHow “Centering Time” can get your entire team present and engaged in meetingsUsing visualizations and affirmations to prepare for big career momentsHer work fighting human trafficking via massage parlors worldwide  “Inhale “I am”, exhale “at peace.”  – Kathy Gruver Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to

Donald Lee Sheppard is a highly sought-after speaker and the author of “THE DIVIDENDS OF DECENCY: How Values-Based Leadership Will Help Business Flourish in Trump’s America” and Principal at SHEPPARD. He coaches corporate leaders and students on the importance of values-based leadership, employing “Win-Win-Win” models of business and is an expert in ethics and integrity. In this episode, Audrey, Lee and Don discuss: The definition of “Leadership Malpractice.”How to breathe life into your existing “Code of Ethics” for daily execution.How college athletic organizations stray from ethics and integrity.·           How to recognize good ethics and integrity in job candidates.  “It really is about “Does the end justify the means?” You can have all the code of ethics written down in endless places and on posters but who are you dealing with? Who are the leaders of the organization? What is it that they think is OK?” – Don Sheppard Join hosts Audrey Strong and C. Lee Smith every wee

Aileen Gibb is a professional leadership coach and the author of “Asking Great Questions: An Essential Companion for Every Leader.” Companies worldwide trust her to uncover solutions to personal and business challenges, creating valued results and transformational growth. She is certified as a Professional Facilitator as well as Masteries Coach and has spoken at TEDx and World Business Executive Coaching Summit.    In this episode, Audrey, Lee and Aileen discuss:How to ask great questions.Opening up to other people with your questions.The culture around needing to be right.How to help others open up to you. "The times that I don't want to ask a question suggest exactly the question that needs to be asked." - Aileen Gibb  Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive

Samuel B. Bacharach is a Professor at Cornell University where he is on the faculty in, and previous chair of, the Department of Organizational Behavior. He is author of more than 25 books including “Transforming The Clunky Organization” and “The Agenda Mover.” He is also co-founder of the Bacharach Leadership Group, which focuses on training and coaching leaders in the core skills of pragmatic leadership.In this episode, Audrey, Lee and Samuel discuss: - The definition of a “clunky” organization- Recognizing other people’s agendas- Leadership as Execution: How to move your new ideas through your organization- Political competence and deep understanding of how to mobilize people- How to get “buy-in” for new initiatives and ideas in today’s complex organizations  “Creating alliances, understanding, anticipating people, understanding where resistance is, developing the core skills that are necessary, knowing who you’re dealing with knowing who is who, the agendas of others, developing specific political sk

Sharon Smith is the founder of C-Suite Results, author of “The Corporate Detox” and the host of the “C-Suite Success Radio” Podcast on the C-Suite Network. With an extensive background in cyber security, Sharon is passionate about helping organizations improve their security posture through hiring and retaining top security talent along with helping security executives lead strong teams and create a culture of security in their organizations. She also focuses her talents on taking complex processes in technology and now looks at the human operating system and corporate cultures.   In this episode, Audrey, Lee and Sharon discuss: ·           - Preventative measures to secure mail and data systems- How to build a company culture oriented around cyber security- Cybersecurity causes a lot of stress among leaders and managers- All hackers do not pose a threat- Security Awareness training needs to be ongoing, not annual"One thing I think many people are missing is maybe it’s

Cy Wakeman is a drama researcher, global thought-leader, and New York Times best-selling author who is recognized for cultivating a counter-intuitive, reality-based approach to leadership. Backed by 20 years of unparalleled experience, Wakeman’s philosophy offers a new lens through which employees and executives alike, can shift their attention inward, sharpen their focus on personal accountability, and uncover their natural state of innovation simply by ditching the drama.   In this episode, Audrey, Lee and Cy discuss: Cy's definition of drama, and the effects on the workplace Acceptable ways to react to drama that has been created How to hire low drama employees How you and your team can become self-awareIs it ok to treat high performers differently than low performers?Key Takeaways: Bring your most evolved self to work dailyDrama is a productivity killer Show empathy to other employees but then give them a call to greatness Ditch the ego, stop judging and start

Jennifer Crittenden is the author of The Discreet Guide for Executive Women as well as What's A Guy To Do? How To Work with Women and several other titles. Through her company, The Discreet Guide, she offers professional development training programs and workshops in "Exceptional Presence" and interpersonal/communication skills. Crittenden is considered a thought leader in gender, language, and work-related issues. Her expertise comes from 20 years in big pharma rising to the level of CFO. In this episode, Audrey, Lee and Jennifer discuss:What is okay for men to do in and out of the workplace.How men should relate and interact with women.The interviewing process and learning how people are triggered.The impact that each person has in your work culture. Key Takeaways:It's important to talk about what is okay for men to do around woman colleagues.Don't rush through the hiring process.Determine if someone is going to be toxic in the workplace, even if they are going to be a good worker.Be good, work hard, a

Carter Cast is a business professor at Northwestern University and the author of the award-winning book, The Right (and Wrong) Stuff: How Brilliant Careers are Made - and Unmade.  Business Insider  called it "one of 17 must-read books for 2018." Also a venture partner at Pritzker Group Venture Capital, Cast has played pivotal roles are some of the most iconic consumer brands including Walmart.com, PepsiCo and Frito-Lay. In this episode, Audrey, Lee and Carter discuss:Why good people sometime sabotage their own career.The need for self-awareness.Getting in the habit of asking for feedback, and how that helps you.How to co-exist and compete with a disruptive, large company such as Amazon. Key Takeaways:How ego can lead to a career reboot.How adaptation to your company can increase collaboration.What you don't know can hurt you, identify your weak skills.What helped you succeed in the past may not help you in your current role.  "They start to think they have the answers and stop listening to

Jessica Ogilvie, Ph.D. is an Assistant Professor of Marketing at Marquette University and a researcher on topics including strategic issues related to front line management, sales, and service. She was recently awarded the 2018 Excellence in Research Award by the American Marketing Assn's Sales Special Interest Group. In episode 29, we discuss tips for recruiting on college campuses, the differences between what Gen Z and Millennials are looking for, and how to keep young talent from job hopping.Learn more about your ad choices. Visit megaphone.fm/adchoices

Dr. Christine Porath is an Associate Professor and Researcher at the McDonough School of Business at Georgetown University and an expert in workplace incivility, its costs and remedies. She is author of Mastering Civility: A Manifesto for the Workplace and co-author of The Cost of Bad Behavior. In episode 28, we discuss her research on the decline of civility, how it affects productivity and what managers can do about it.Learn more about your ad choices. Visit megaphone.fm/adchoices

Dr. White has developed a unique way for organizations to motivate employees that leads to increased job satisfaction, higher employee performance, and enhanced levels of trust. Dr. Paul White is a psychologist, author, speaker, and consultant who makes work relationships work. His latest book is The Vibrant Workplace: Overcoming the Obstacles to Building a Culture of Appreciation.  His online assessment tool, Motivating by Appreciation Inventory, has been taken by over 120,000 employees and their Appreciation at Work training resources have been used by numerous corporations, colleges and universities, medical facilities, schools, non-profit organizations, and government agencies, and is used in over 25 countries.   In this episode, Audrey, Lee and Paul discuss: Why managers struggle seeing the personhood in their employees The difference between recognition and appreciationHow much should be budgetedHow should managers best show their appreciation and how oftenThe five languages of