Dental All-stars

Dentists often wonder why they don’t get more dental patient referrals. Why are they so haphazard? In this podcast, Larry Guzzardo, All-Star Dental Academy’s head instructor, discusses why patients don’t refer more often, how to encourage the team to get more referrals, how to track referrals, and using incentives to get more dental patient referrals. “I think the number one reason why the team doesn't ask for referrals more often is because there's no role model for them, they don't hear the doctor doing it.”HIGHLIGHTS[01:55] Why patient referrals don’t refer more often[04:26] What keeps the team from encouraging more referrals[08:03] Where team members “miss the boat” when it comes to encouraging referrals[12:13] Incentives for patients and team members[17:30] How to track patient referrals[19:01] Verbiage a team member can say to encourage a dental patient referral[21:27] The one thing you can put into play tomorrow to encourage dental patient referralsRESOURCES

Today on the show, we're pleased to welcome Dr. Todd Snyder, and he'll be discussing the secret ingredients to achieving success in dentistry and generally in life. As a successful dentist, Todd is on a mission to assist other dentists in overcoming obstacles and fears. By teaching them new systems and skills, he hopes to empower them to achieve success. Todd will share his insights on stepping outside your comfort zone and expanding your business and personal life.According to Dr. Todd, a positive mentality is the key to success. Many people have a neutral or reactionary mindset, which doesn't lead to progress. However, it can be challenging to admit to having flaws or fears. By being honest with ourselves and proactively pursuing our goals, we can train our minds to think positively. A negative mindset can keep us stuck in a negative pattern, but by seeing problems as opportunities, we can change our brains’ chemistry and achieve success. Ultimately, success comes down to having a strong mind

Today on the show, we are delighted to have Shelly VanEpps, and our topic is One Step to Overcoming Approval Addiction. Shelly is currently a treatment coordinator and one of All-Star Dental Academies' Mastery Coaches. By working on the business with her clients, she focuses on how the team can provide the ultimate patient experience - an All-Star patient experience.She has worked in the same dental practice for 22 years and has faced many challenges, such as having enough team members or the wrong team. Still, through it all, she's worked in every position within the practice, from administrative tasks to assisting the doctor's chair side. Her passion is treatment coordinating and connecting with patients. She was inspired by her own coach to become a coach herself and help others feel confident in what they're doing, and this leads to today's topic of the confidence factor. Please stay tuned!HIGHLIGHTS[00:58] Who is Shelly VanEpps?[02:07] What is approval addiction?[04:06] Why many

As dental practitioners, we all have a long list of responsibilities on our plate, and sometimes it can be overwhelming. However, delegation can be an excellent way to ease the burden and get more done. So, in this episode, we’ll be talking about how to duplicate yourself and how it can help enhance your dental practice. Let’s get started!HIGHLIGHTS[01:09] Get comfortable with delegation. Duplication is not possible[02:35] #1: Get rid of “the problem of one.”[02:46] #2: Rely on systems[04:42] #3: The enjoyment of delegation[05:05] #4: Be brutally honest with employee feedback[05:25] Applying these tactics to your dental practice[05:41] #1: Don’t mix being a producer and a CEO[06:17] #2: Making the investments in the team without fear[06:36] #3: Accountability and coaching[08:37] The prerequisites to success and delegationRESOURCES

In this episode of Dental All-Stars, host Alex Nottingham sits down with Eric Vickery, President of Coaching at All-Star Dental Academy. Eric is a respected expert in practice management and dental case acceptance and has been delivering keynotes and training events all over North America since 2001. Tune in to gain insight from this veteran of the dental industry!HIGHLIGHTS [01:01] The biggest mistake offices make when it comes to dental case acceptance[04:55] Removing friction in dentistry for dental case acceptance[07:03] What offices need to realize to improve case acceptance[13:07] Focussing on the “90-5-5” rule[15:05] Main reasons patients may object to treatments[17:53] What you can do in your practice tomorrow to improve dental case acceptance[20:04] How to get the patient to move forward with dental case acceptance[24:50] Eric talks about the growth summit and his coaching teamRESOURCES

I’m joined by a true star in the dental industry, Chris Cuadros from Crossroads Tax Advisors. Chris and his team are experts at helping dental professionals succeed, bringing modern accounting solutions and business technology to the table to help create real-time financial success.HIGHLIGHTS [00:16] Introducing Chris Cuadros[01:00] Crossroads background[03:28] Why dentists need a dental-specific CPA[05:47] Necessary tax compliance elements for dentists[10:53] Accounting as the language of business[14:44] Using modern technology to make accounting easy for everyone[16:26] Biggest issues in tax and accounting in dentistry[17:41] The benefits of working with a dental-specific accounting firm[20:47] How coaching and consulting enhance business success[22:03] The one thing you can do today to improve your tax savings[24:30] Where to learn more about Crossroads and ChrisRESOURCESLearn more about Crossroads Tax Advisors

Welcome to Dental All-Stars Podcast. Today’s guests are Eric Hubbard and Andre Santos, the co-founders of Pain-Free Dental Marketing. Eric brings a wealth of strategic marketing experience from his time in the Fortune 300, while Andre has developed a career in marketing built on a software engineering background. The pair have already provided marketing services to hundreds of dental practices across the globe, utilizing the same methods they employ with their large business clients to help dentists grow their practices.Tune in to hear Eric and Andre discuss why you need marketing, differentiating it from advertising and avoiding the ‘pay and pray’ approach. They will also examine the latest trends in digital marketing, such as TikTok, YouTube, and YouTube Shorts, and provide you with one actionable tip for your dental practice that you can implement immediately.HIGHLIGHTS[00:15] Introducing today’s guests[01:58] How do you know that marketing is right for you?[04:06] The two factors that go into the success

All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA speaks with Pain Free Dental Marketing’s Eric Hubbard.Welcome to the Dental All-Stars Podcast! Today, we are pleased to welcome Eric Hubbard, the founder of Pain-Free Dental Marketing and a veteran marketing expert who’s worked with Fortune 300 companies such as Procter & Gamble and marketing Silicon Valley’s most influential companies.In this episode, Alex and Eric will discuss the four pillars of culture that have enabled his team to grow to over twenty employees and 120 plus clients and how he and his partner Andre continue to foster this culture. Eric will also discuss the importance of balancing revenue with culture objectives, what to do when a patient doesn’t fit your culture, and how you can make an impact in just one day.Get ready to be inspired to create a culture that inspires and empowers your team.HIGHLIGHTS[00:15] Introducing today’s topic and our guest[04:35] Eric’s culture document and how he got to it[06:20] The 4 pillars of c

Our guest is Robyn Reis, director of hiring and VP of Coaching at Allstar Dental Academy, who has experience guiding hundreds of practices in the areas of administration, marketing, HR, hiring, and team culture.Robyn will take us through what it means to Thrive at Work and why it’s important to practice success. We’ll also discuss what steps you can take to start engaging and motivating your team right away. Finally, Robyn will give you one simple thing you can do tomorrow that will make a big difference in the workplace environment. By the end of the podcast, you’ll have a better understanding of how to create a thriving workspace that both you and your team will look forward to every day!HIGHLIGHTS[00:10] Introducing today’s topic and guest[02:19] What does thriving at work mean?[03:46] Why is this important for the dental team?[06:02] Work-life Balance: Make the Most of Your Precious Time[14:32] How the office environment and your coworkers affect your ability to thrive[18:38] Why is investing in your team

All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA speaks with All-Star’s Head Instructor and Lead Consultant Larry Guzzardo about how to get your patients to stop canceling their appointments.In this episode of Dental All Stars, we welcome Larry Guzzardo, a renowned speaker on practice management. With the nickname “Scheduling Doctor,” Larry is the go-to expert on how to get patients to show up on time and avoid cancellations.We’ll explore the impact of cancellations on your dental practice, why they happen, and, most importantly, how to fix them. Larry will also share some valuable tips on verbiage to use when speaking to patients to decrease cancellations.HIGHLIGHTS[02:14] Effects of cancellations on a dental practice[05:32] Why do cancellations and broken appointments happen?[07:23] How to fix broken appointments and cancellations[09:26] How to fix broken appointments[13:48] Avoiding cancellations right from the first call[18:38] Why you should attend the All-Star Practice Growth SummitRESOURC

All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA is joined by Ken Hardison, the Millionaire Maker. Alex speaks with Ken about a strategy for meetings that boosts productivity and can lead to doubling your profits.Ken Hardison is known as the “Millionaire Maker” for a reason – having helped lawyers across the country double, triple, or quadruple their law practices and income. Ken is the Founder of PILMMA, Personal Injury Lawyers Marketing and Management Association, dedicated to helping lawyers learn the critical strategies to success. As a trusted advisor, consultant, coach, and Mastermind mentor, Ken has coached lawyers to greater success time and time again.RESOURCES

All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA is joined by investment expert Tae Kim of Financial Tortoise.Alex speaks with Tae about how a “slow and steady” investing strategy keeps your investing easy to manage.Tae Kim is the founder of Financial Tortoise, a YouTube channel focused on getting rich slowly.  Slow and steady is the name of the game and he firmly believes in this mantra.  He creates weekly content about personal finance, investing, and building wealth slowly.Click here to learn more about Tae Kim and Financial TortoiseRESOURCES

All-Star Dental Academy President of Coaching Eric Vickery is joined by Dental HR experts Alan and Adrienne Twigg of Bent Ericksen & Associates.Eric speaks with Alan and Adrienne about effectively leading your team and maintaining a healthy office culture.About Alan and Adrienne Twigg:Adrienne Twigg is co-owner of Bent Ericksen & Associates and an HR compliance consultant. Having both the experience of managing a large dental group practice with 35 team members for 17 years, and working with dentists across the country, Adrienne brings a positive, proven approach to solving everyday employee related challenges and strengthening the team.  She has presented nationally on the topics of practice management, human resources and employment compliance. Alan Twigg is Vice President at Bent Ericksen & Associates. As a strong proponent of symbiotic employer-employee relations, Alan is passionate about education, teamwork, positive work environments and culture, with an emphasis on long-term personnel reten

All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA is joined by Guided Focusing Coach Sandy Jahmi Burg.Alex speaks with Sandy about the mental/emotional techniques of Guided Focusing and how the practice can lead to a more effective and fulfilling life. Focusing is an experience, a way of using our body/brain that invites trust, resilience, empowerment, and abilities to adjust to our situation/environment.About Sandy Jahmi Burg:Sandy Jahmi Burg is a Certified Focusing Trainer and Coordinator-in-Training for The International Focusing Institute (https://focusing.org/). As a Focusing Trainer, she coaches one-on-one and facilitates groups in learning these inner relationship skills. As a Coordinator-in-Training, she offers a certification program via TIFI for those wanting to guide or teach Focusing skills themselves. Sandy has a bachelor’s degree in Medical Technology, has been a Volunteer Coordinator for a 3300 acre nature park, trained in Permaculture offering Sustainable Landscape Design services

All-Star Dental Academy President of Coaching Eric Vickery is joined by Master Leadership Coach Matt Kluttz.Eric speaks with Matt about developing a strong team and a culture of success.About Matt Kluttz M.A.:Matt has over a decade of experience in Neuropsychology and cognition, blending business acumen and cognitive training together to create self-awareness amongst high-capacity leaders. He holds a B.A in Psychology and an M.A. in Leadership from Simpson University. Matt is a seasoned executive coach informed by a counseling background, and specializes in leadership development and team dynamics across multiple industries and diverse organizational groups. He focuses on educating teams on organizational health and best practices through training, workshops and facilitated group discussions and coaching.About Eric Vickery:Eric Vickery is All-Star’s President of Coaching. He holds a degree in business administration and brings a strong business and systems approach to his consulting. His initiation into the f

All-Star Dental Academy President of Coaching Eric Vickery is joined by Pain Free Dental Marketing Founders Eric Hubbard and Andre Santos.Eric and Andre speak with Eric about common challenges and solutions for dental practice marketing.About Pain Free Dental MarketingOur Digital Marketing Agency For Dentists began with one question from a curious dentist: “What are you working on?” While waiting in a chair for his annual exam, Eric was on his laptop, wrapping up a digital marketing strategy for a Fortune 300 company. A conversation ensued, resulting in the dentist asking Eric another question; “How can I get this for my practice?”Eric, Andre, and their team successfully applied the same methodologies they used for large marketing companies to quickly grow the practice. The dentist was ecstatic and happily referred us to all of his dentist friends. We knew we had something special and began to grow the team in order to make sure all of our clients achieved similar results through a high level of service. Our

All-Star Dental Academy President of Coaching Eric Vickery is joined by Dr. Amir Larijani.Eric and Dr. Larijani look at techniques to improve your success with presenting large or complex cases to patients.About Dr. Amir Larijani:Dr. Larijani has been practicing cosmetic, implant and family dentistry in Orange County for over 23 years. He believes in giving patients a complete range of options to improve their oral health and enhance their smiles. Dr. Larijani believes in treating all of his patients with the highest level of service. His goal is to provide the finest dental care and the best dental experience.Dr. Larijani received his Bachelors in Science from the University of California Irvine in 1995. He graduated from New York University College of Dentistry in 1999. Since then, Dr. Larijani has received extensive training in implant and cosmetic dentistry. Dr. Larijani is experienced and licensed in Oral Conscious Sedation. Dr. Larijani regularly takes continuing education courses and participates in pr

All-Star Dental Academy President of Coaching Eric Vickery is joined by Dr. Rick Simcock.Eric and Dr. Simcock look at strategies for raising the level of excellence in your practice.About Dr. Rick Simcock:Dr. Simcock was raised in Walla Walla, Washington and graduated college from Walla Walla College, Washington in 1993. Following college, he received his DDS degree from Loma Linda University in Southern California in 1997.  Upon graduation, he was accepted for a two-year post-graduate residency in Endodontics at Albert Einstein Medical Center in Philadelphia, PA. Dr. Simcock completed his residency in 1999 and received his certificate in Endodontics. In August of 1999, Dr. Simcock and his family moved to Skagit County to open his practice in Endodontics. In 2016, Dr Simcock opened another practice in Bellingham, WA. In 2020, Rick started an Endodontic coaching program called, Endo2Endo which focuses on clinical efficiency and scheduling to maximize productivity. Dr. Simcock has a wonderful wife, Hannah, and

All-Star Dental Academy President of Coaching Eric Vickery is joined by Dr. Cody Calderwood.Eric and Dr. Calderwood look at strategies for developing sustainable success.About Dr. Cody Calderwood:Dr. Cody Calderwood received his bachelor’s degree from Brigham Young University and his DDS degree from the University of Maryland school of dentistry. He is a solo practicing general dentist in Park City, Utah. He is a fellow in the Academy of General Dentistry, a fellow in the International Congress of Oral Implantologists, a member of the Pierre Fauchard Academy, and is a former president of the Utah Dental Association. He remains active in organized dentistry and currently serves on the state dental convention scientific committee. In his spare time he loves to enjoy the amazing outdoor recreation in the Park City area with his family. They love to snow ski, hike, mountain bike, boat and wake surf, and go off-roading. With four teenagers in the house they are very busy running their kids around to their differen

All-Star Dental Academy Lead Mastery Coach Eric Vickery is joined by Dr. Jerry Gray.Eric and Dr. Gray look at strategies for practice success.About Dr. Gerald Gray:Dr. Gerald Gray graduated from Univ. of Iowa College of Dentistry in 1996. He then obtained a certificate in Endodontics and a Master’s degree from Saint Louis University in 1998. Dr. Gray Started an Endodontic office from scratch in the Seattle metro area immediately upon graduation and had that office for 5 years. He then bought an existing practice in his hometown of Rochester, MN in 2003, where he continues to practice. Dr. Gray is married to wife Kerry for 33 years and they have three grown children.About Eric Vickery:Eric holds a degree in business administration and brings a strong business and systems approach to his consulting. His initiation into the field of dentistry was in the area of office management. He managed dental practices for over ten years and has been consulting over 250 offices nationwide since 2001.There are two main deliv