Dental All-stars

Larry Guzzardo, Head Instructor at All-Star Dental Academy, joins Lead Mastery Coach Eric Vickery for a discussion on the steps for hiring a new employee. Hiring has been top of mind for dentists lately, and Eric and Larry take a close look at the process. In the podcast, Eric and Larry discussed: Where to start […]The post Hiring The Right Team Member appeared first on All-Star Dental Academy.

Most businesses, especially small and medium enterprises (including private dental practices) are still feeling the effects of the Coronavirus and necessary restrictions on day-to-day life. Put simply, it’ll be a fairly long road to normalcy. In such circumstances, most businesses focus on survival and reduce funding to anything that seems non-essential. Marketing and employee training […]The post The Importance Of Training Your Staff – RIGHT NOW appeared first on All-Star Dental Academy.

Dr. Emily Letran shares her strategies for staying productive while managing stress with All-Star Dental Academy Lead Mastery Coach Eric Vickery. We have been discussing stress lately on the Dental All-Stars Podcast and we really wanted to pick Dr. Letran’s brain on the subject. Dentists are not only wondering for themselves but for their teams: […]The post Staying Productive while Managing Stress appeared first on All-Star Dental Academy.

Strategies for stress management, mental, emotional, and spiritual health with All-Star Dental Academy Lead Mastery Coach Eric Vickery and Alex Nottingham JD MBA. About Coach Eric Vickery: Eric holds a degree in business administration and brings a strong business and systems approach to his consulting. His initiation into the field of dentistry was in the […]The post Stress Management Strategies for Mental & Emotional Health appeared first on All-Star Dental Academy.

All-Star Dental Academy Lead Mastery Coach speaks with Dr. Al Nordone on his success with operating his practice on a Fee For Service basis. Click below to watch on Youtube, or at the bottom of the post for a podcast. About Dr. Nordone: Dr. Nordone graduated from Emory University School of Dentistry where he received […]The post Fee For Service Practice Success appeared first on All-Star Dental Academy.

One of the biggest perceived challenges for an independent dental practice is how to be more competitive… a dental mastermind can help. Larger dental organizations utilize an approach to business that can easily overpower an independent practice with aggressive marketing and pricing advantages that come with their size. But the reality is that there are […]The post Dr. Joseph Michelli – How a Mastermind can Help a Dental Practice Compete appeared first on All-Star Dental Academy.

Entrepreneur: noun – one who organizes, manages, and assumes the risks of a business or enterprise. Often, the typical practice-owning dentist doesn’t see him or herself as an entrepreneur. But given the definition, it seems to be a reasonable leap to make. And once you admit to yourself that you are running a business, you […]The post Dental Business Mastermind: Personal and Professional Success appeared first on All-Star Dental Academy.

A “dental inner circle” is a group of individuals that come together to support you and provide objective feedback on a variety of subjects. Often, a mastermind group functions as a dental inner circle. Mastermind groups are a lesser-known tool of most successful people. The fundamental goal of a mastermind is to facilitate personal and […]The post Dental Inner Circle: The Top 5 Benefits of a Mastermind appeared first on All-Star Dental Academy.

Napoleon Hill conceived of the idea of a “mastermind” in his book Think and Grow Rich. He defined the “Mastermind Principle” as the effect of like-minded people working together toward a definite purpose; where the value of the whole is greater than the individual parts. In function, a mastermind group is designed to help individual […]The post The Power of the Dental Mastermind appeared first on All-Star Dental Academy.

One of the constants for All-Star Dental Academy is the promotion of a service-based approach to the patient experience. One of the champions of service and experience in the modern business environment is Dr. Joseph Michelli. Dr. Michelli recently joined Alex Nottingham, JD MBA, CEO of All-Star, to discuss his latest work and how the […]The post Convenience, Personalization & Personal Care with Dr. Joseph Michelli appeared first on All-Star Dental Academy.

Many dentists believe that all their revenue problems lie with case acceptance. But there is an interesting financial reality that parallels the patient journey from first contact through case presentation, case acceptance, treatment and follow-up. Essentially, there is a significant reduction in potential revenue from each new patient “opportunity” as the patient moves along the […]The post Case Acceptance Black Hole: Where Your Dental Dollars Disappear appeared first on All-Star Dental Academy.

I haven’t yet met a dentist that wasn’t looking for some way to improve their dental case acceptance success rate with their patients. The answer comes down to knowing and implementing a systematic approach to treatment presentation. All-Star’s system is the “5 R’s of Case Acceptance.” These five elements will help you keep your patient […]The post Dental Case Acceptance: 5 Steps to Increase Treatment Acceptance appeared first on All-Star Dental Academy.

Very few people jump for joy when faced with the prospect of going to the dentist, and they come up with all kinds of case acceptance objections. We’ll look at why people object to treatment and explore some tactics to help overcome those objections. Context is Everything When faced with an objection, an important step […]The post Getting Past “No” – Case Acceptance Objections appeared first on All-Star Dental Academy.

Understanding why patients say “no” to a treatment plan is the first step in getting them to say YES. Dental treatment acceptance is a critical step in the patient experience, but it’s important to know that with the proper set-up, presenting a treatment plan will be less stressful, and your acceptance rate will improve. One […]The post Dental Treatment Acceptance: Why Patients say NO appeared first on All-Star Dental Academy.

A critically important challenge for a dental practice is banishing broken appointments. There is nothing more insidious than a patient failing to show up. When you combine the time and energy spent preparing for the appointment with the inability to recover the lost revenue from the appointment, you begin to understand why Larry Guzzardo, All-Star’s […]The post Banish Broken Appointments! appeared first on All-Star Dental Academy.

I think that it is safe to say that most people – especially dental patients and team members – have a less-than-ideal relationship with dental telephone scripts. How many times have you called a company and the agent who answers sounds a bit off – maybe even robotic? Certainly not personable and friendly. Chances are […]The post Dental Telephone Scripts: Stop Using Phone Call Scripts! appeared first on All-Star Dental Academy.

An effective morning huddle may be one of the most powerful tools to ensure an efficient and productive day. First, it is important to understand what a morning huddle is and its purpose. An effective morning huddle is a time for your team members to share details about the schedule, specific patients or procedures, and […]The post Effective Dental Morning Huddles appeared first on All-Star Dental Academy.

Every role in the office is important in a dental practice, but success starts and ends with the dental front office training. The front office represents the practice to potential patients who call in. It’s where your existing patients schedule appointments, and the source of those pesky cancellations, late appointments, and no-shows (who likes those, […]The post 5 Common Mistakes with Dental Front Office Training (and how to fix them fast) -Virtual Dental Front Office Training appeared first on All-Star Dental Academy.

I find making decisions can sometimes be very difficult, especially when it comes to spending money. I see so many dentists buy things they don’t need and overthink or overlooking things they should be investing in, such as online dental training. Why is deciding where to invest so difficult, and how can we make better […]The post Dental Online Training Decision Making: To Buy or Not To Buy appeared first on All-Star Dental Academy.

I finally got around to writing a blog post that reflects my experience with dental receptionist training – the good and the bad. Setting the Stage So, to provide some context, Alex Nottingham is my husband and founder and CEO of All-Star. I am the co-founder and VP of Training for All-Star and developed the […]The post Dental Receptionist Training – Trial by Fire? appeared first on All-Star Dental Academy.