Dental All-stars

Lyn Dalsfoist, All-Star Hygiene Mastery Coach,  and Eric Vickery discuss how to achieve a hygiene driven practice and the KPI’s and retention qualities that provide growth. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar

Jay Shorr and Alex Nottingham JD MBA discuss the importance of investing in training and clear reviews to boost team growth, prevent costly errors, enhance service, and drive long-term success. Resources:Shorr Solutions Dental Practice Growth Webinar

Eric Vickery, President of Coaching at All-Star Dental Academy and Mastery Coach, Karen Raymond discuss handling cancellations by empathizing, emphasizing urgency, exploring solutions, and reinforcing patient care over policy. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar  

Heather Nottingham, VP of Training at All-Star Dental Academy, shares expert tips and proven strategies to create remarkable patient experiences, build loyalty, and boost practice growth Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Eric Vickery and Shyanne McCracken discuss how to facilitate mutual agreement for increasing case acceptance and filling schedules more effectively. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Eric Vickery discusses tips for successful leadership through self-evaluation, integrity, and adapting communication styles for a stronger team influence. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Eric Vickery, President of Coaching at All-Star Dental Academy, wraps up the DISC personality series by focusing on C personality types. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar  

Shelly VanEpps and Alex Nottingham JD MBA discuss how prioritizing self-worth is key. Surround yourself with positive influences, practice self-care, and manage your inner critic for growth. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar

Eric Vickery, President of Coaching at All-Star Dental Academy, continues discussing the DISC personality profile system, focusing on the "S" (steadiness) personality type. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Heather Nottingham discusses how phone skills are critical, as missed or mishandled calls can lead to significant revenue loss. Regular, intentional training, role-playing, and continuous learning are essential for maintaining these skills. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Eric Vickery, President of Coaching at All-Star Dental Academy, continues his discussion on the DISC personality model, focusing on the "I" type - Influencers. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Eric Vickery and Alex Nottingham JD MBA discuss the vital link between phone skills and case acceptance in dental practices. Eric emphasizes that the phone call is often the first touchpoint a patient has with a dental office and significantly influences their perception of the practice. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Eric Vickery, President of Coaching at All-Star Dental Academy, focuses on the DISC personality model, specifically discussing the D (Dominant) personality type. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Shelly VanEpps and Alex Nottingham JD MBA discuss balancing leadership and management in dental practices, emphasizing emotional intelligence, motivation, teamwork, and how both skills are crucial for long-term success and operational efficiency. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Eric Vickery, President of Coaching at All-Star Dental Academy, discusses the importance of understanding and utilizing DISC personality profiles in enhancing customer service in dentistry. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Heather Nottingham discusses the value of cross-training dental teams to ensure consistent communication and service across all roles. It highlights how phone skills and verbal communication techniques benefit both front and back office staff, helping build patient rapport and improving case acceptance. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Robyn Reis, Director of All-Star’s Hiring Service, offers tips and discusses handling unexpected staff resignations. Resources:All-Star’s Hiring ServiceDental Practice Growth Webinar 

Shelly VanEpps and Alex Nottingham JD MBA discuss the "Law of the Rubber Band," highlighting growth by stepping outside comfort zones in small, manageable steps. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Alex Nottingham JD MBA discusses the concept of "purpose energy" (or spiritual energy), which is the fourth type of energy after physical, emotional, and mental energy. Purpose energy is rooted in your “why,” motivating perseverance and fueling passion beyond self-interest. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Patrick Chavoustie discusses how the message your marketing sends plays a crucial role in building trust and connecting with patients. He emphasizes the importance of being clear, concise, and transparent to avoid overwhelming potential clients. Resources:The Dental Brief PodcastOMNI Premier MarketingDental Practice Growth Webinar