What Works | Small Business Podcast With Tara Mcmullin
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Sinopsis
Whats Working Right Now To Grow, Manage, And Run Small Businesses In The Digital Age
Episodios
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EP 451: An Inbox Full of Lies
30/11/2023 Duración: 30minOver the next few weeks, I've got something a wee bit different for you! This is the very first edition of Cold Pitch, an experimental media project from YellowHouse.Media. Cold Pitch explores media, curiosity, and identity through a variety of forms and methods. In this first edition, Sean McMullin (my husband & partner at YellowHouse.Media) and I talk about, well, cold pitches. A cold pitch, simply put, is a request to a stranger to do something for you. Podcasters deal with cold pitches every single day. Most are terrible. Not only are they irrelevant and poorly executed—they most often start with an outright lie.I have feelings. Clearly.In this conversation, we talk about the social "meat space" basis of a cold pitch, the psychology of email, what you might learn from the autistic folks in your life about honest & direct communication and more.If you dig it, follow along with Cold Pitch at coldpitch.substack.comAnd you can find a written version of this edition, along with links to references, her
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EP 450: The Will to Share Power with Tania Luna
02/11/2023 Duración: 33minThis is the final installment in Strange New Work, a series that uses speculative fiction to explore radical work futures.Power. Some fear it. Others hoard it. Some with power speak softly. Others carry a big stick. Power is charisma, or coercion, or violence. Power is name recognition, or money, or computer code.Regardless of your definition or perceptions of it, power plays a critical role in how we work.Today, we explore power—what we can do with it, how we can grow it, and, critically, how we can share it—because power in the future of work will look very different than it does today.Footnotes: Find out more about Tania Luna Lead Together by Tania Luna The Power Paradox by Dacher Keltner The Lathe of Heaven by Ursula K. Le Guin "The Lathe of Heaven" BBC film adaptation "Mary Parker Follett—Creativity and Democracy" by Gary M. Nelson in Human Service Organizations "There Is a Better Way to Use Power at Work. This Forgotten Business Guru Has the Secrets" by Matthew Barzun in Time Magazine "Content Deci
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EP 449: The Most Undervalued Skill of the 21st-Century Economy
26/10/2023 Duración: 35minThis is the penultimate episode of Strange New Work, a special series from What Works that explores the future of work through the lens of speculative fiction.What's the most undervalued skill of the 21st-century economy? Moderation.I very well might be forgetting something. But with more of our lives and work showing up online every day, the way our feeds, data, and connections are moderated is critical to our daily lives. Moderation can be many things—it's how platforms are designed, how content is incentivized or de-incentivized, and how communication between people is mediated. Some moderation is done structurally, some is done with code, but lots of moderation is done by real people all over the world.In this episode, I take a close look at the skill of moderation, its role in our evolving tech futures, and the politics that complicate this essential work.Footnotes: "Welcome to hell, Elon" by Nilay Patel on The Verge "Why Elon's Twitter is in the Sh*tter with Nilay Patel" on Offline with Jon Favreau F
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BONUS: A Quick Pep Talk
23/10/2023 Duración: 04minI've got something short, sweet, and really special for you today. Sean, my husband, my go-to extrovert shield, and the co-founder of YellowHouse.Media has a new project that is pretty cool, if I do say so myself. It's a hotline! Or rather, it's a weekly call-in prerecorded pep talk. It's sort of like a podcast, but you have to call a phone number to hear it. Trust me, this is a very Sean thing to do.Each week, he shares a fresh pep talk along with a poem, some tunes, and other audio goodies. You just select from the phone tree which you'd like to hear. Plus, you can even leave him a message yourself! You can hear this week's edition by listening to this quick episode. Or, dial 1-406-200-8460 to get the full experience. You can also learn more about Sean and grab the number from his website: seandmcmullin.com.Without further ado, here's this week's dial-in affirmation for daily living! ★ Support this podcast ★
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EP 448: Made for Work
19/10/2023 Duración: 27minThis is the 6th installment of Strange New Work, a special series that uses speculative fiction to explore radically different work futures.Find the work you were born to do. Do what you were meant to do. Discover the work that makes you feel alive.We've all heard these messages. Crack open any career, self-help, or personal development book on your shelf, and you're sure to find a similar message. It seems pretty convenient that our "purpose" in life is work, doesn't it? In this episode, I unpack the "made for work" message, take it to its logical sci-fi ends, and draw on a key idea in the sociology of work to consider how we might shape the next 40 years into something more humane.Footnotes: "If you 'don't dream of labor,' should organize for socialism" by Caitlyn Clark for Jacobin Embassytown by China Miéville Translation State by Ann Leckie The Terraformers by Annalee Newitz The New Spirit of Capitalism by Eve Chiapello & Luc Boltanski Love What Works? Become a premium subscriber for just $7 per
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EP 447: Disrupting Housework (Without Robots or Replicators)
12/10/2023 Duración: 34minThis is the 5th installment of Strange New Work, a special series that explores how speculative fiction can help us imagine radically different work futures.Think the future of housework looks like Rosey the Robot from The Jetsons? Or maybe just a fleet of Roombas keeping every inch of a house free of dust or dirt? Think again. Housework is ready for a much, much bigger disruption. Of course, housework is rarely portrayed in pop culture space cowboy science fiction. And when it is, it's all about the high-tech solutions to trivial issues like making dinner or scrubbing dishes. But many quieter (and more constructive) speculative stories do consider how housework might evolve in a completely different direction.How we restructure housework—domestic and reproductive labor—is key to rethinking how we approach the future of all kinds of work. How we live impacts how we work. And how we work impacts how we live. And this episode is going there.Footnotes: Frances Gabe's Self-Cleaning House After Work by Helen Hest
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EP 446: You Will Be Assimilated with Charlie Gilkey
05/10/2023 Duración: 32minThis is the 4th installment in Strange New Work, a special series from What Works that explores how speculative fiction can help us imagine new ways of working.Social and professional norms aren't natural or innate. They're political. Those in power exert their preferences on those who aren't, and throughout history, have exerted social, cultural, and physical violence to either force subjugated people to assimilate or drive them out of society altogether.Speculative fiction is rife with tales of imperial conquest and colonization. And it's helpful for identifying the kinds of control and domination that we deal with daily, even though many of us never notice it. Speculative fiction can help us see harm for what it is, recognize the damage done by colonizers, and imagine forms of resistance. In today's episode, I dive into the harms of imperialism, how supremacy culture forms the basis of professionalism, how Indigenous futurism gives us a way to "imagine otherwise," and what coach and author Charlie Gilkey r
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EP 445: The Time to Change with Jordan Maney & Joanna Cea
28/09/2023 Duración: 34minThis is the third installment in Strange New Work, a series that explores how speculative fiction can help us imagine the future of work. Today's work happens in tiny slivers of time. And we try to optimize each minute or hour for all its worth. But remarkable work? Well, that takes time. And lots of it. The kinds of work that are central to our evolving economy—care work, maintenance work, creative work—require more time rather than more optimization. In this episode, I consider how viewing work through the long-term lens can help us reimagine projects and systems in a way that's more just, equitable, and beneficial for all involved.Footnotes: Find out more about Jordan Maney Follow Jordan on Substack and Instagram Find out more about Joanna L. Cea Grab a copy of Beloved Economies The Terraformers by Annalee Newitz "How to Build a Planet" on Our Opinions Are Correct "The Seven Practices" from Beloved Economies The Parable of the Sower & The Parable of the Talents by Octavia Butler "A Few Rules fo
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This Is Not Advice: Quid Pro No Thank You
27/09/2023 Duración: 10minThis is the 11th edition of This is Not Advice, a "not advice" column for premium subscribers of What Works. In this episode and essay, I tackle the assumed quid pro quo that's at the heart of content marketing. It's that quid pro quo that causes us to see the ideas, information, and stories we share online as a favor that demands something in return—follows, subscriptions, and sales. When we say, "I'm tired of sharing all this stuff for free and not seeing sales in return," we're hinting at the quid pro quo beneath the surface.Enjoy this excerpt from the larger piece or, to hear the whole thing, go to whatworks.fyi and upgrade your subscription for just $7 per month!View the original post here. ★ Support this podcast ★
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EP 444: World-Building a More Sustainable Work Environment with Morgan Harper Nichols
21/09/2023 Duración: 28minThis is the second episode in my new series, "Strange New Work." Artist and writer Morgan Harper Nichols is a world-builder. She says, "Worldbuilding, for me, [is] a form of expansive hope—a necessary imagination for being alive." What is world-building? It's the process of creating secondary, fictional worlds. There's world-building in all sorts of fiction—but especially science fiction, speculative fiction, and fantasy.And world-building as a practice—a necessary imagination—can be a tool for mapping a better work environment, too.Footnotes: Find out more about Morgan Harper Nichols on Substack, her website, and Instagram. Read the piece that inspired this conversation. The Years of Rice and Salt by Kim Stanley Robinson N.K. Jemisin on world-building on Wired and LitHub To Write Love On Her Arms "What is capitalist realism?" by Tara McMullin, featuring Iggy Perillo Every episode of What Works is also shared as an essay at whatworks.fyi—become a free subscriber to get weekly posts delivered to your inbox o
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EP 444: Imagining a Radically Different World of Work
14/09/2023 Duración: 27minThe future of work doesn't have to be an extension of today's reality.This is the first installment in Strange New Work, a new series from What Works about imagining radically different ways of working and doing business.In this episode, I take a closer look at speculative fiction and its role in the collective imaginary. Is science fiction all space operas and apocalyptic battles? Not hardly. Science fiction isn't really about the future. It's a commentary on and reimagining of the present.Footnotes: All of the books I mention in this series can be found here. No Time to Spare by Ursula K. Le Guin The Immortal King Rao by Vauhini Vara The Jewel-Hinged Jaw by Samuel Delaney "The Epistemic Value of Speculative Fiction" by Johan de Smedt and Helen de Cruz "Sci-Fi Idea Bank" by Packy McCormick Ursula K. Le Guin in conversation with The Nation on YouTube Vauhini Vara on Amanpour and Company on YouTube "The Measure of a Man" Star Trek: The Next Generation (Season 2, Episode 9) Each installment in Strange Ne
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Strange New Work Starts September 14!
08/09/2023 Duración: 02minJoin Tara McMullin for a journey into the far future of work, and consider how we can create more humane, inclusive, and supportive work environment. The first episode of Strange New Work drops September 14! You can find Strange New Work wherever you listen to podcasts—and each new episode will drop in the What Works feed, too!Support the show at: whatworks.fyi Strange New Work is brought to you by What Works with Tara McMullin and YellowHouse.Media. ★ Support this podcast ★
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EP 442: When The Voice In Your Head Whispers... Meritocracy
07/09/2023 Duración: 26minToday’s episode is a sneak peek of Work In Practice, my new 12-week training program for guides of all kinds. This program offers a toolkit for identifying the beliefs and stories that make a more sustainable relationship with work possible. If you’re a coach, consultant, manager, or trainer who works with people rethinking how they work, this is for you.***"Anyone can succeed if they work hard and apply themselves!" That's the voice of meritocracy. Unfortunately, that sweet, encouraging voice can easily turn to "If anyone can succeed if they work hard and apply themselves, why aren't you working harder?!" Meritocracy sounds great when you're on the side of opportunity. However, personal setbacks and systemic oppression can easily turn meritocracy into the voice of failure.Footnotes: Students for Fair Admission v. Harvard in Slate's Juris Prudence and on 5-4 Thick by Tressie McMillan Cottom "Leaving the Cult of Never Enough with Manisha Thakor" on What Works "What is Capitalism Realism?" on What Works The
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EP 441: Rules, Habits, and Opening Doors with Charlie Gilkey
24/08/2023 Duración: 23minThere are rules you know about—and rules you don't. Some rules are written down—and other rules are "just the way things are." And there are rules that make things clear to everyone—and rules that exclude through their lack of clarity.Charlie Gilkey is on a mission to bring those unclear rules and unspoken agreements out in the open and improve the way we work in the process. His new book, Team Habits: How Small Changes Lead to Extraordinary Results, is both a treatise on better work and a detailed manual for achieving it. In this episode, I talk with Charlie about how what seems obvious often isn't—and how that negatively impacts our work environments. We also talk about how to start changing things for the better.This episode is one part of my longer conversation with Charlie! You'll hear more from him in my upcoming series, Strange New Work. Coming in September!Footnotes: Team Habits by Charlie Gilkey Get the Better Team Habits newsletter on Substack More about Charlie and the team at Productive Flourishi
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EP 440: Adopting the Perennial Mindset for Work & Beyond with Mauro Guillén
17/08/2023 Duración: 24minPlay, learn, work, retire—those are the four stages of what Mauro Guillén calls the sequential mode of life. In his new book, The Perennials: The Megatrends Creating a Postgenerational Society, he proposes a new story for moving through life. It's a story that actually reflects the facts on the ground—rather than our grandparents' idea of what life was supposed to look like. In this episode, I talk with Guillén about his research and his vision for how life, learning, and work could be different. Footnotes: The Perennials: The Megatrends Creating a Postgenerational Society by Mauro Guillén Find out more about Mauro Guillén Every episode of What Works is also published in essay form and delivered in my newsletter: whatworks.fyiWork with me: I’m teaching a 12-week training program for coaches, managers, consultants, and guides of all kinds starting in September. The program is called Work In Practice, and it’s a deep dive into the social, political, and economic systems that impact what we believe about work.L
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This is Not Advice: Metrics, Incentives, and the Seduction of Clarity
14/08/2023 Duración: 09minThis is the 8th edition of This is Not Advice, my "not-advice" column for premium subscribers of What Works. Today, I'm talking about our over-reliance on metrics and how easily we're seduced by reductive data. When does a metric turn into an incentive for bad behavior? And why are we so happy to accept the feeling of clarity and certainty without actually understanding what's going on?Click here to upgrade your subscription and get the full episode! Or learn more about becoming a Premium Subscriber. ★ Support this podcast ★
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EP 439: Expectations, Boundaries, and Making Work in Public with Randi Buckley
10/08/2023 Duración: 25minMaking work for the public seems to come with a slew of fuzzy social expectations. What do we owe our readers, listeners, viewers, and followers? What more is expected beyond the post, episode, or video? How do you navigate the tension between care and boundaries? When I came across a LinkedIn post that Randi Buckley made, I felt a wave of relief. Her answer to those questions? Nothing. We owe nothing more than we've already given. In this episode, I share wisdom from Randi, additional wisdom from Jordan Maney, and a lot of the inner workings of my own mind.Footnotes: The LinkedIn post that started it all Find out more about Randi Buckley Find out more about Jordan Maney No Time to Spare by Ursula K. Le Guin Le Guin's first blog post NEW: I’m teaching a 12-week training program for coaches, managers, consultants, and guides of all kinds starting in September. The program is called Work In Practice, and it’s a deep dive into the social, political, and economic systems that impact what we believe about work
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EP 438: Counterfeit Financial Culture with Manisha Thakor
07/08/2023 Duración: 25minThe media give us wildly exaggerated images of wealth and consumption. And even if we recognize that a tv show or an Instagram account is more fantasy than reality, those images impact what we believe we should be earning and buying. MoneyZen author Manisha Thakor calls the result Counterfeit Financial Culture and argues that it's one of the reasons we end up feeling like we're never quite enough.In this episode, Manisha details Counterfeit Financial Culture, and I offer the mimetic theory of desire as additional context for understanding the situation.Footnotes: Find out more about Manisha Thakor MoneyZen: The Secret to Finding Your Enough by Manisha Thakor Wanting: The Power of Mimetic Desire in Everyday Life by Luke Burgis Psychopolitics: Neoliberalism and the New Technologies of Power by Byung-Chul Han Capitalism and Desire by Todd McGowan NEW: I’m teaching a 12-week training program for coaches, managers, consultants, and guides of all kinds starting in September. The program is called Work In Practi
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EP 437: Leaving the Cult of Never Enough with Manisha Thakor
03/08/2023 Duración: 29minAt age 50, Manisha Thakor realized that she'd sacrificed her life at the altar of work. How did that happen? And what was she to do about it? Manisha's new book tackles how to unwind a toxic relationship with work and money.Footnotes: MoneyZen: The Secret to Finding Your Enough by Manisha Thakor Find out more about Manisha Thakor Alienation by Rahel Jaeggi Capitalism and Desire by Todd McGowan What Works by Tara McMullin NEW: I’m teaching a 12-week training program for coaches, managers, consultants, and guides of all kinds starting in September. The program is called Work In Practice, and it’s a deep dive into the social, political, and economic systems that impact what we believe about work.Every episode of What Works is also published in essay form and delivered in my newsletter: whatworks.fyiLove What Works? Support the show and help me reach more people with assumption-busting ideas about work, business, and culture by becoming a Premium Subscriber. For just $7 per month, you get access to bonus epi
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This is Not Advice: How Flexibility is Used and Abused
31/07/2023 Duración: 09minThis is an excerpt from the 7th edition of This is Not Advice—a not-advice column exclusively for premium subscribers. In this episode, I take a closer look at flexibility. When is it a feature? When is it a bug? When does flexibility create more opportunities for learning or value? And when does it devolve into chaos?To hear the whole episode, become a premium subscriber for just $7 per month. You'll get twice monthly This is Not Advice episodes, plus (mostly) full-length interviews with the people I feature on the show, and more! Go to whatworks.fyi/subscribe ★ Support this podcast ★