Razorbranding Podcast

In this special host-only episode, Michael and Jaci Russo pull back the curtain on what’s really holding brands back—and it’s not just budget or competition. From the dangerous “If we build it, they will come” mindset to the overreliance on social media as a silver bullet, they explore why so many marketing efforts fail to connect. They also delve into the critical role of touchpoints, the underestimated value of internal culture, and why every team member—regardless of their title—is part of building the brand. Key themes include: Why great branding requires more than “checking the social media box” How to maintain consistency across every touch point—physical and digital The seven business pillars that impact your brand’s success Why agency-client trust and collaboration are the foundation for results The difference between marketing noise and marketing that converts Whether you’re running a large enterprise or a small business, this conversation will challenge how you approach bra

In this episode, Jaci and Michael Russo sit down with Ari Weinzweig, co-founder of the iconic Zingerman’s Community of Businesses, to explore how culture, values, and vision shape brands from the inside out. From dishwashing to deli ownership to thought leadership, Ari shares his unorthodox journey into entrepreneurship—including lessons in humility, the importance of visioning, and why leadership isn’t about hierarchy. You’ll hear: Why every “small” detail—like the salt level in soup—impacts your brand experience How writing a personal and professional vision can change your business trajectory The difference between managing for success vs. managing for headlines How Ari’s belief in anarchism has helped him build empowered teams and authentic company culture Why staying rooted in your values can be the most strategic branding move of all Whether you run a growing brand or lead a small team, Ari’s perspective on intentional business, service, and leadership will leave you inspired t

On this episode of the He Said, She Said: Razor Branding™ Podcast, Jaci and Michael Russo sit down with Mike Barton, VP of Corporate Communication & Content Marketing at AudioEye, to discuss what it truly means to make your brand accessible. From his 14 years at Adobe to his current role at AudioEye, Mike has seen firsthand how often marketers unintentionally leave people out of the conversation. That’s where digital accessibility comes in. Together they explore: How inclusive design improves UX for all audiences Why accessible websites aren’t just about compliance—they’re about connection What marketers need to know about alt text, screen readers, and usability How accessibility can increase brand trust, loyalty, and market reach Whether you lead a national brand or run a small business, Mike shows how better branding starts with building for everyone, not just those who look, move, or read like you.

In this episode of the He Said, She Said: Razor Branding™ Podcast, Jaci and Michael Russo sit down with Ryan Chute, founder of Wizard of Ads Essential Services, to talk about the kind of branding that sticks—not because it sells fast, but because it builds trust. Ryan’s background in transactional sales gave him the grit. However, it was his experience at Wizard Academy that provided him with the insight to shift from high-pressure tactics to a long-term brand strategy built on storytelling, customer connection, and emotional resonance. They dig into: Why great branding starts with empathy, not algorithms How emotional storytelling drives sales better than product specs Why most B2B brands get it wrong (and how to fix it) The difference between noise and true brand messaging Whether you’re selling diamonds or ductwork, this episode proves that relational branding isn’t just good strategy—it’s good business.

In this episode of the He Said, She Said: Razor Branding™ Podcast, Jaci and Michael Russo welcome global brand leader Fernando Andreazi for a dynamic conversation about what it really means to build brand equity in a global market. Fernando shares insights from his international career in brand management, marketing strategy, and consumer engagement—unpacking the nuances of branding across cultures, the importance of local relevance, and how to build emotional connections at scale. With experience spanning Latin America, North America, and Europe, Fernando brings a perspective rooted in adaptability, empathy, and strategy. Whether you’re leading a global brand or just trying to grow your message beyond your zip code, this episode is filled with takeaways for brand leaders who want to think—and act—bigger. Fernando Andreazi is a global marketing executive and brand strategist with decades of experience driving growth and transformation for international brands. With a deep understanding of cross-cultu

In this episode of the He Said, She Said: Razor Branding Podcast, brand experts Jaci and Michael Russo talk with Mickie Kennedy, founder of eReleases, about the power of using press releases for brand awareness and earned media coverage. With over 25 years of experience in public relations and media strategy, Mickie breaks down how small businesses and startups can use PR to increase visibility, boost credibility, and drive real results. He shares insights on writing effective press releases, understanding how journalists choose stories, and how to get picked up by outlets, even without a huge budget. Whether you’re launching a product, building your reputation, or looking to increase online visibility for your brand, this episode is packed with actionable strategies to get your name in the news.

In this episode of the He Said, She Said: Razor Branding Podcast, Jaci and Michael Russo sit down with Daale Carter, Managing Director of energy BBDO and a standout voice in the global advertising world. With a career that started in entertainment law and moved through experiential marketing, strategy, and media, Daale brings a rare blend of experience, empathy, and leadership to the conversation. From her early days producing music events to now leading teams for one of the most respected agencies in the world, Daale shares insights into what makes great brands connect—and why the client-agency relationship is everything. The conversation dives into creative strategy, team dynamics, consumer-centric thinking, and the evolving role of AI in the branding process. This episode is filled with smart takes, real talk, and plenty of inspiration for marketers and businesses at every level.

In this episode of the He Said, She Said: Razor Branding Podcast, it’s just the hosts—Jaci and Michael Russo—going deep on what it really takes to make an agency-client relationship work. No guests. No filters. Just 25 years of experience packed into one conversation about collaboration, communication, and what happens when trust breaks down. From misaligned expectations and territorial marketing teams to the misuse of AI and the trap of Frankenstein feedback, Jaci and Michael talk candidly about the red flags, the success stories, and the reason agencies should always be invited in like vampires (yes, there’s a reference). Whether you work with an agency, are part of one, or just want to understand how branding actually works, this episode is a masterclass in the reality behind the process.

In this episode of the He Said, She Said: Razor Branding Podcast, Jaci and Michael Russo talk with Robert J. Pelletier, CEO of Pacific Hardwood, about how he turned a traditional manufacturing business into a $20M industry leader through storytelling, relationship-building, and relentless content creation. From using Instagram to drive $8M in sales to embracing AI for content planning, he offers a blueprint for how even the most “unsexy” businesses can build powerful, profitable brands—without selling out or sounding like robots. Whether you’re building custom floors or scaling your startup, this conversation will shift how you think about brand-building, personal voice, and the future of marketing.

In this episode of the He Said, She Said: Razor Branding Podcast, Jaci and Michael Russo sit down with Cairo Marsh, Founder and Executive Partner of relativ*, a marketing consultancy known for crafting brand experiences rooted in empathy and human connection. Cairo brings a global perspective—shaped by his upbringing in the Bronx and his time living and working in Tokyo—to the conversation. He shares how cultural experiences and customer service roots shaped his approach to marketing, branding, and what he calls “Relationshipnomics”: the business value of building meaningful relationships between brands and people. If you’re looking for ways to create deeper impact through branding and strategy, this episode delivers a fresh perspective that’s both practical and powerful. Cairo Kenan Marsh is the founder of relativ*, a marketing consultancy focused on relationship-driven brand strategies. With a career spanning the U.S. and Asia, Cairo blends cultural insight, customer service philosophy, and str

In this episode of the He Said, She Said: Razor Branding Podcast, Jaci and Michael Russo welcome Stewart Cohen, an award-winning photographer, filmmaker, and creative entrepreneur. Stewart shares his insights on the evolution of content creation, the power of authentic storytelling, and how brands can stand out in a fast-moving digital world. Whether you're a marketer, creative, or business leader, this episode is packed with valuable lessons on leveraging high-quality visuals to elevate your brand. As the owner of Stewart Cohen Pictures, he has built a career capturing compelling visual stories for Fortune 500 brands, advertising agencies, and editorial clients. He also leads SuperStock, a visual licensing company managing over 22 million assets, blending the art of production with the science of distribution.

In this episode of the He Said, She Said: Razor Branding Podcast, Jaci and Michael are joined by Dave Behar, entrepreneur, Chief Executive Athlete, and two-time Amazon bestselling author. Dave shares insights on leadership, branding, and the power of collaboration. From his work with NIL programs to his approach to building brands through strategic partnerships, Dave offers a fresh perspective on what it takes to create a culture of winning—both in business and in life. Key Takeaways The Chief Executive Athlete Mindset: Dave’s approach blends athletic discipline with leadership to drive success in business. He emphasizes the importance of staying ready and adaptable, much like an athlete on the field. Collaboration is Key: Success often comes from helping others succeed first. Dave discusses the value of collaboration and investing in relationships. The Power of NIL Programs: Dave shares his thoughts on the evolution of Name, Image, and Likeness (NIL) programs and the need for clearer g

In this episode of the He Said, She Said: Razor Branding Podcast, Jaci and Michael Russo sit down with Matt Mathison, entrepreneur, investor, and founder of MBL Partners. Matt shares insights from his new book, Leadership Orbit, a guide to redefining leadership and creating momentum through consistent micro habits. From building strong company cultures to mastering time management, Matt breaks down the key elements of successful leadership that go beyond titles and authority. Whether you’re a business owner, team leader, or someone looking to develop your personal brand, this episode is filled with practical takeaways and thought-provoking strategies. Matt Mathison is a seasoned entrepreneur, investor, and operator with nearly 25 years of experience spanning sectors like financial services, technology, real estate, and energy. As the co-founder of MBL Partners, Matt focuses on problem-solving and empowering leaders to thrive through innovative solutions. His dynamic career has included leadership roles at

In this episode of the He Said, She Said: Razor Branding Podcast, Jaci and Michael Russo are joined by William Vanderbloemen, CEO of Vanderbloemen and author of Be the Unicorn. William shares his incredible journey from pastoral ministry to building a successful executive search firm for faith-based organizations. With humor and wisdom, he dives into how focusing on human-to-human (H2H) skills, creating niche marketing strategies, and embracing change have been the cornerstones of his success. Packed with actionable insights, this episode is a must-listen for leaders, marketers, and anyone striving to make an impact.

In this episode of the He Said, She Said: Razor Branding Podcast, Jaci and Michael Russo sit down with Dr. Mechelle Roberthon, a dynamic leader in professional development and workplace culture. Dr. Roberthon shares her inspiring career journey, from discovering her passion for teaching adults to becoming a sought-after consultant in employee engagement and organizational growth. Together, they explore the critical connection between workplace culture and branding, highlighting how every employee interaction shapes your brand. This conversation is filled with practical advice for leaders looking to create a thriving workplace that attracts and retains top talent.

In this episode of the He Said, She Said: Razor Branding Podcast, Jaci and Michael Russo are joined by Elissa O’Dell and Mia Pokriefka, the innovative minds behind Huxly, a creative tech agency redefining how brands engage with their audiences. Elissa and Mia share their journey into the world of AI-powered chat experiences and how they’ve moved beyond traditional chatbots to create personalized, story-driven interactions that resonate. Listeners will discover: How Huxley uses interactive storytelling to forge meaningful connections Why Instagram DMs are the next frontier for building customer relationships. The ethical considerations and mental health impacts of chat-driven interactions. How brands can embrace emerging technology to build trust  If you’re curious about the future of marketing and how technology can create authentic, human-like conversations, this episode is a must-listen!

In this episode of the He Said, She Said: Razor Branding Podcast, Jaci and Michael Russo welcome Sarah Segal, founder of Segal Communications, for an engaging conversation about her transition from broadcast journalism to PR and what it takes to succeed in today’s evolving communications landscape. Sarah shares insights from her career, including the art of storytelling, the challenges of earned media, and how PR intersects with marketing in a rapidly changing world. Listeners will learn: The growing overlap between PR and marketing—and why it matters Tips for businesses to get the most out of PR and influencer marketing Why adaptability and authenticity are the keys to lasting success Whether you’re a business leader looking to amplify your message or simply curious about the behind-the-scenes of modern communications, this episode is packed with practical advice and inspiring stories.

In this episode of the He Said, She Said: Razor Branding Podcast, Jaci and Michael Russo sit down with direct mail expert Wilson Zehr, CEO of Zairmail, to explore why traditional marketing tactics like direct mail are resurging in today’s digital-first world. Wilson shares his expertise, explaining how direct mail cuts through the digital noise and remains a highly effective tool for building memorable, personal connections with customers. Listeners will gain insight into: How direct mail stands out in a crowded digital landscape Tactics for crafting memorable mail that avoids the trash pile The science of targeting the right audience with high precision Combining direct mail with digital touchpoints for a powerful, multi-channel approach Whether you’re curious about reviving old-school marketing methods or finding new ways to connect with your audience, this episode contains strategies to make traditional methods work for modern business. Wilson Zehr is an accomplished entrep

In this episode of the He Said, She Said: Razor Branding Podcast, Jaci and Michael Russo dive into a crucial topic for business leaders and marketers: adaptability. The discussion explores how companies can evolve and adapt their strategies without abandoning the core brand values that have driven their success. They break down when to stay the course and when to embrace change, using examples from their own experience working with clients who struggle with both stagnation and impulsive decision-making. If you’re a business leader or marketer wondering how to navigate change in today’s fast-moving environment, this episode is packed with insights to help you adapt and thrive.

In this episode of the He Said, She Said: Razor Branding Podcast, hosts Jaci and Michael Russo sit down with Dan Regard, CEO of iDiscovery Solutions (iDS), to explore the challenges of leading a global team in a hybrid work environment. Dan shares his insights on how IDS has leveraged technology to maintain reliable internal communication while building trust and culture across continents. The conversation delves into integrating branding with company culture, emphasizing how branding begins within the organization. Dan also discusses the role of AI in the legal and eDiscovery sectors, offering his take on the opportunities and risks presented by emerging technologies. With candid anecdotes and strategic advice, this episode provides valuable lessons for CEOs, marketing leaders, and anyone interested in how technology shapes modern business practices. Listeners will gain actionable insights into the importance of clear communication, internal branding, and the evolving role of AI in the professional world.