Disruptive Hr Podcasts

In this episode of HR Disrupted, Lucy Adams is joined by Karen Moran to explore whether artificial intelligence can help leaders get better at the “people stuff” including giving feedback, recognising effort, and holding difficult conversations. Despite over $360 billion being spent annually on leadership development, most programmes fail to deliver meaningful change. Lucy and Karen ask: can AI offer a smarter, more practical solution? We explore how AI can act as a real-time “pocket coach,” supporting leaders with small nudges and advice exactly when they need it. Rather than waiting for a scheduled training session, leaders can use AI to reflect on their leadership style, build micro-habits, or prepare for tricky conversations. We look at how AI is transforming hiring and onboarding by helping managers to write more inclusive job descriptions, generate interview questions, and create onboarding plans tailored to each new hire.  When it comes to recognising and engaging teams, AI can prompt leaders to show a

In an age where a single tweet can spark a crisis, reputation management is no longer the preserve of PR teams. In this episode, Lucy is joined by Lis Anderson, founder of the award-winning PR agency Ambitious, to explore how HR can (and must) play a bigger role in shaping, protecting and enhancing an organisation’s reputation. They delve into the shifting dynamics of trust, the power of employee advocacy, and why the most credible voices about your culture aren’t your leaders – but your people. Lis also shares what often goes wrong when HR and comms don’t collaborate, and offers practical ideas to help HR teams get ahead of reputational risks, not just clean them up. Whether it’s Glassdoor reviews, crisis planning, or understanding digital reputational threats, this episode is packed with insights to help HR step confidently into its growing communications role. Connect with Lis Anderson Website: www.ambitiouspr.co.uk LinkedIn: Lis Anderson Useful Links Find out more about Disruptive HR: www.disruptivehr.

In this episode, Lucy is joined by Dave Reynolds, founder of Ruminate Group and author of Radicle Growth: Transform into an Unstoppable Leader Through Mastering the Art of Questions. Dave shares his journey from sales leadership to global coaching, and why he believes the key to exceptional leadership lies in asking better, deeper questions. Drawing on the concept of “radicle” growth—the unseen but essential root stage of development—he encourages leaders to invest in meaningful conversations rather than chasing quick fixes. They discuss the difference between mentoring and coaching, and why coaching creates greater ownership, accountability and long-term results. Dave explains how silence, often uncomfortable for leaders, can be a powerful tool to help people think for themselves and reach more thoughtful conclusions. He also highlights how surface-level conversations can limit real connection and performance. Finally, Lucy and Dave explore the role HR can play in building coaching cultures. From helping lea

Handing out a rating at the end of the annual performance review is a sure fire way to demotivate at least 80% of your workforce. But when we try to get rid of them, we’re often met with a number of concerns about what will happen when they’re gone. In this episode, Lucy is joined by her Disruptive HR co-founder Karen Moran to unpack some of the common misconceptions around the value of ratings and look at why getting rid of them is not as risky as you might think. Whether you’ve been on the receiving end of a disappointing score or forced to defend a ‘meets expectations’ to a furious high performer, this one’s for you. Lucy and Karen share their own performance review horror stories and get under the skin of why ratings continue to survive, despite being universally hated. They tackle the four big worries HR teams often have when considering ditching ratings: How will we know who our top performers are? How can we allocate bonuses fairly? How will we know if managers are doing performance management prope

In this episode Lucy is joined by Matt Brady, Head of People of Tesco Bank talks through his refreshing HR philosophy, which is grounded in insight, commercial savviness, pragmatism, and innovation. Matt shares candid stories from his career at HSBC, Sky and Tesco Bank and shows how a mix of data, empathy, and experimentation can drive meaningful change in the employee experience. Matt’s take on HR is shaped by his background in economics, where he first learned about human behaviour, motivation, and how to make the most of limited resources—ideas that still guide his work today. In this episode, he and Lucy chat about the value of looking beyond the usual HR playbook, drawing inspiration from areas like marketing, behavioural science, and design thinking to bring in fresh, creative approaches. Matt also talks about the power of using data to tell a story—not just reporting numbers, but connecting the dots between what employees are saying and how the business is performing. And when it comes to being commerc

Every year many managers and employees have to go through an ordeal that costs time, money and effort but which delivers little value - actually, it’s worse than that, it decreases employees’ motivation and can occasionally make them leave the company. Yes you guessed it! It’s performance appraisal time! It’s amazing that so many of us are unwilling to let go of a system that costs so much and yet doesn’t improve performance. Fortunately, the tide is turning and many HR teams are introducing different approaches that do actually work. In this episode, Lucy talks to Doug Dennerline, the CEO of Betterworks - a leading performance management software and author of the book ‘Make work better’ - about why traditional approaches don’t work, why we cling to the old ways when they are obviously not delivering, and what the alternatives are.  Doug offers insights from his tech industry journey, revealing how companies can evolve by adopting AI-driven tools that revolutionize goal setting and communication. We also she

Many of our talent and career development models stem from another age - when we joined a company, got a number of promotions and stayed as long as the company allowed us to. Of course, nowadays, the reality for many of us is very different. Flatter structures offer fewer promotional opportunities. Volatile markets mean that the longevity of companies has declined. And whilst there is some debate about whether Gen Z and Millennials do want to change companies more often - in one sector, there’s clear evidence that retaining your people is more of a challenge. In the tech sector, employees are changing jobs and companies every 2 years or so. This is a particular challenge for smaller tech companies where promotional opportunities are more limited. So, how does an HR Director tackle this challenge? Is it about creating golden handcuffs or just accepting that this is the new normal? To discuss this issue Lucy is joined by Matt Kennedy, CPO at Go1, a leading learning content provider. Matt provides an intriguing

HR communications too often fall flat; drowning in a sea of data, facts, and formal language that fails to connect. In this episode, Disruptive HR co-founders Lucy Adams and Karen Moran explore why traditional HR comms so often miss the mark — and more importantly, how you can make yours truly stand out. Lucy and Karen share practical insights on how to transform dry, fact-heavy messaging into communications that cut through the noise, grab attention, and inspire genuine action. They explain why storytelling beats spreadsheets every time when it comes to engagement, and how honesty and authenticity can build far greater trust than polished corporate speak. You'll hear how short, human updates directly from leaders can be more powerful than lengthy newsletters, and why personalising your messages to different employee personas can make all the difference. They also highlight how tapping into employee trust through peer-led communications can amplify your impact, and why ditching jargon in favour of clear, rela

The social and political landscape is getting more complicated and divided—things like Trump, Gaza, climate change, and so-called wokeism are just a few examples. And all that tension is spilling into the workplace. With misinformation spreading fast, people stuck in their own online bubbles, and fading trust in traditional institutions, employees are showing up with all kinds of different—and often conflicting—opinions. For employers and HR teams, this growing divide makes it harder to keep things running smoothly and respectfully. It’s tougher to encourage open, honest conversations, and disagreements can escalate quickly, leading to conflict, disengagement, or even people leaving. If it's not handled well, it can seriously mess with team dynamics, hurt productivity, and damage the overall culture. Joining Lucy on this week’s episode to discuss these issues and to offer her insights is Edel Holliday-Quinn - the Chief Leadership Psychologist and founder of the Centre for Leadership Psychology. Edel shares he

Tired of the same old leadership development strategies? Join Lucy Adams and Karen Moran as they challenge the status quo. Promoting top performers into leadership roles without considering their people skills is a recipe for disaster. Discover why the "superhero" leader model is outdated and doesn't work for modern organizations. Revitalize your leadership training with insights from industry leaders like Salesforce, SAP, Standard Charter, and Nestle. These companies are transforming leadership development by replacing complex competency frameworks with clear, actionable goals. Discover how to create inclusive, personalized, and effective leadership development that drives high-performance and engagement. Learn from real-world examples and practical tips to build a leadership development approach that works! Chapters (00:03) Reimagining Leadership Development Strategies (06:34) Moving Beyond Traditional Leadership Training (20:11) Expanding Leadership Development Opportunities Disruptive HR Website: www.disr

It seems as though there’s a news article every day about how the younger generation lack the resilience or work ethic of their parents. There’s even a nickname to sum up this apparent lack of discipline and disregard for the demands of the workplace - the so-called Snowflake generation. Do younger people present problems for employers in terms of laziness or being too fragile? Or is it just a myth? With nearly 25 years of experience in secondary education, our guest Alex Atherton provides invaluable insights into the resilience and work ethic of today's youth, offering a fresh perspective on whether the perception of Gen Z as fragile and lazy is a stereotype or reality.  Join us as we explore the evolving landscape of the Gen Z workforce, examining the challenges and solutions for both employers and employees. We highlight strategies for attracting and retaining young talent by fostering authenticity, transparency, and aligning company culture with the aspirations of Gen Z employees and examine the benefits

There doesn’t seem to be any area of HR that isn’t impacted by AI. Whether it’s personalised learning experiences or employee benefits, accessible employee survey tools, enhanced data and analytics or simply the automation of transactions, most HR teams are having to get to grips with the potential of AI.  In this episode, we’re joined by Andy Headworth, Deputy Director of Talent Acquisition at HMRC, to discuss the impact of AI in HR, and more specifically in recruitment.  Andy’s team, who were early adopters of AI, have been experimenting with emerging technologies to help hiring managers make more informed decisions for the last two years. He explains how AI-driven tools have streamlined the recruitment process, using talent insights and addressing common pain points faced by hiring managers.  With AI fast becoming a creative collaborator rather than just a search engine, we discuss the challenges and strategies of introducing AI in a traditionally cautious sector, and the importance of supportive leadershi

Diversity, Equity and Inclusion - or DEI as it’s known - has had a rough ride lately. Legal challenges, political pressure, and polarized public opinion have resulted in many big brand names stepping back from their DEI commitments. Does this mean the end for DEI? To discuss this and to offer a more optimistic view, Lucy is joined by her co-founder at Disruptive HR, Karen Moran. They debate whether the recent rolling back on DEI commitments from US corporations are a necessary pragmatism or cynical opportunism. Or whether this could even mean a welcome reset for DEI strategies.  Lucy and Karen explore the problems with the way DEI has been delivered in recent years and how this has potentially led to DEI becoming, ironically, quite alienating for many people. They question the impact of the compliance-focused approach to DEI and provide examples of alternative strategies from more progressive companies, including using nudges and AI to check and avoid bias. Finally, they look at how companies are using more h

Whenever we ask HR professionals about the biggest barriers to innovative people practices, they almost always mention leaders and managers - and this is particularly true in sectors such as engineering and technology. They tell us that, because engineers respond well to process, they struggle to move away from bureaucratic, people processes in favour of more fluid and agile approaches. In this episode, we’re going to prove that engineers can absolutely make great people managers - and hear what HR can do to work with them more effectively. The guest on this episode of HR Disrupted is Kiranbir Sodhia, a Senior Staff Engineering Manager at Google. Kiranbir shares his personal journey from an individual contributor to a people leader at industry giants like Microsoft and Google, candidly reflecting on early mistakes such as micromanaging and the vital role of formal leadership training. We discuss the growing trend of offering career paths for engineers that do not require transitioning into management, highlig

Hear from Victoria Tomlinson, CEO and founder of NextUp, to explore the concept of "unretirement" and the evolving landscape of age diversity in the workforce. In this episode we challenge the outdated perceptions of older workers, particularly in light of a recent controversial post from a global recruitment company which labelled workers over 55 as being ‘in decline’! Together, we confront these stereotypes and discuss the importance of shifting societal and corporate attitudes towards ageing. Victoria shares her inspiring journey and the role lifelong learning and reinvention have played in her career, offering a compelling case for continuous growth and contribution beyond traditional retirement. We explore the option of embracing intergenerational workforce diversity, rather than seeing it as a problem and rethinking age diversity in employment. The discussion highlights the responsibilities of both employers and older workers in fostering inclusive workplaces that leverage the skills and experiences of

In 2009 Netflix caused a huge stir in the HR and tech worlds with their 125 page slide deck that set out a new way of leading people. Whilst many companies have now adopted their concepts such as ‘freedom with accountability’, the rejection of the idea that businesses are a family, and the so-called Keeper Test, Netflix were the first major corporation to introduce them. In this episode, Kenny Temowo, a senior member of the Leadership Culture & Talent Development team at Netflix, describes the on-going impact of these pioneering principles.  Kenny describes the role of creativity within organizational culture and the importance of an environment that encourages risk-taking and playfulness. We look at how to combine alignment with company-wide approaches with meeting the needs of local teams. And we explore Netflix's distinctive leadership seminars, which foster leadership excellence through engaging stories, poetry, and articles. This approach encourages leaders to navigate real-world challenges without t

As it's our last podcast of 2024, we thought it was a good idea to have a look at the key trends for HR for the coming year. There are lots of areas where HR is progressing and what works for you will depend on the nature of your business, the maturity of your leaders, and your HR function. But in this episode we're going to look at the key trends that might shape your plans. Join Disruptive HR’s Lucy Adams and Karen Moran as they explore the transformative trends set to reshape the workplace by 2025. From AI's evolution beyond basic tasks to becoming an essential tool for recruitment marketing and employee retention, hear how industry leaders like Unilever and IBM are pioneering this change. With AI's predictive capabilities, HR teams can make informed decisions and timely interventions, ensuring they stay ahead in the ever-evolving business landscape. For those yet to embrace AI, this is an invitation to start experimenting and harness the potential of this powerful technology. They also discuss the movemen

In this episode we explore the crucial and often overlooked issue of supporting family caregivers in the workplace. Stephanie Leung, CEO and founder of Karehero, who shares her personal journey from a high-flying career at Goldman Sachs to becoming an advocate for caregivers. Stephanie opens up about her experiences as a family caregiver from a young age and the challenges she faced balancing work and caregiving duties. With over 7 million people in the UK alone juggling these roles, it's time we address the pressures they face and how employers can step up to support them.  Stephanie's story highlights the pressing need for better support systems for working caregivers. Her experience underscores the often-unrecognized burden many employees carry, dedicating over 33 hours a week to unpaid care on top of their regular jobs. Stephanie emphasizes the need for organizations to adapt to the realities of an aging population and a shrinking birth rate. The importance of understanding individual needs within the wor

Discover the transformative journey of HR at NatWest through the innovative insights of Katherine O’Callaghan, Head of People Transformation. Katharine shares her experience of reshaping the HR landscape by drawing inspiration from customer experience strategies. We discuss how NatWest has innovatively adopted a "colleague goal and journey model" to enhance the employee experience.  Listen in as we explore the cultural shift in performance management and how HR teams are adapting to new, employee-centered methodologies. Agile practices and design thinking are at the forefront of this transformation, helping align HR strategies with real employee and manager insights. Katharine highlights the importance of leveraging data sources, such as pulse surveys and feedback mechanisms, to effectively capture the employee experience. This transformation reflects a significant shift towards a customer-focused approach, emphasizing experimentation and learning from pilot initiatives as key components of this ongoing cultu

This week, the co-founders of Disruptive HR (and ex-CPOs themselves), Lucy Adams and Karen Moran, tackle the unique challenges faced by Chief People Officers (CPOs). They explore the scepticism often directed at CPOs and the pressure to conform to a metrics-heavy approach. They talk about the benefits of embracing a human-centric design for HR strategies and how shifting from rigid, traditional processes to adaptable, employee-centred practices, can enhance the CPO’s impact and credibility. They discuss the challenges for CPOs of balancing operational tasks with strategic thinking amidst constant meetings and compliance demands. They share strategies to alleviate these pressures, such as empowering managers with self-management tools and adopting a product management approach for HR teams. Above all, the episode aims to equip CPOs with practical solutions to streamline their focus and enhance their influence within their organizations. Chapters (00:03) - Challenges and Solutions for HR Leaders (14:01) - The L