Cio Talk Network Podcast

Business growth brings its own challenges. With organizations delivering large web applications and content across the globe to multi-platform desktops and mobile devices, there are 2 delivery problems: 1) Scale (number of users and devices) and 2) The flexibility needed to support any device. These problems could create a bottleneck, but just adding more hardware is not the best solution. What can organizations do to enable their infrastructure to support practically limitless bandwidth and performance requirements for demanding needs both now and in the future Guest 1: Karl Triebes Title: Senior Vice President & Chief Technology Officer, F5 Networks, Inc. Guest 2: Mark Fabbi Title: Vice President Distinguished Analyst, Gartner's Networking and Communications Equipment practice For more details and related content: https://www.ciotalknetwork.com/large-application-delivery-solving-a-good-problem

If being a CIO is a very demanding role that requires taking control of the IT function to reduce cost and get things done whatever it takes, are you in danger of being seen by your own crew as well as other business users, as an oppressor, control freak, and an alien who is making their life miserable? Guest 1: Susan Cramm Title: President Valuedance and Former CIO, Taco Bell Corporation Guest 2: Tim Sanders Title: Author, Speaker, Chief Solutions Officer, former Yahoo! Leadership Coach For more details and related content: https://www.ciotalknetwork.com/my-cio-is-an-alien

Organizations are facing a problem: They don't have a unified view of the data spread across departments. Expensive technology tools claiming to magically solve this problem have not helped. Is this a problem with creating or sharing data? Is it an IT or a business problem? Guest 1: Robert Friedrich Title: Vice President, Enterprise Data Architecture, Equifax Guest 2: Aaron Zornes Title: Chief Research Officer, The MDM Institute Guest 3: Jim Honerkamp Title: Chief Information Officer, The Hillman Group For more details and related content: https://www.ciotalknetwork.com/mdm-is-it-an-it-or-a-business-challenge

Beyond the cool technology factor, can social network tools (networking sites, Internet communities, blogging software, et al) be adopted by enterprises to facilitate learning, internal and external communication, and improve productivity within the IT department and organization as a whole? Guest 1: Mark P. McDonald Title: Chief Information Officer, City of Vancouver Guest 2: Lloyd Lloyd Taylor Title: Vice President of Technical Operations, LinkedIns For more details and related content: https://www.ciotalknetwork.com/social-networks-the-enterprise-adoption-challenge

Green IT initiatives are primarily to help improve the global environment rather than our balance sheets. While organizations may join the bandwagon for visibility, do they really care about it given that there is not a significant tangible ROI on related investments? Guest 1: Molly A. O’Neill Title: Assistant Administrator and Chief Information Officer, Office of Environmental Information U.S. Environmental Protection Agency (EPA) Guest 2: Wendy Bell Title: Chief Information Officer, GE Capital Solutions Fleet Services Guest 3: Pat Lawicki Title: Senior Vice President and Chief Information Officer, Pacific Gas and Electric Company Guest 4: Ashok Singhal Title: Chief Technical Officer, Founder, 3PAR For more details and related content: https://www.ciotalknetwork.com/green-it-the-true-roi

Effective communication with internal/external constituents and customers is key to achieving success in business and IT. How well are we doing on that front? What does it take for an IT leader to become a maestro and conduct a communications orchestra where the right messages are getting conveyed, timely, to the right people and nothing gets lost in translation? Guest 1: Stephen C. Savage Title: Senior Vice President, Chief Information Officer, CA, Inc. Guest 2: Atefeh (Atti) Riazi Title: Chief Information Officer, NY City Housing Authority (NYCHA) For more details and related content: https://www.ciotalknetwork.com/the-cio-as-a-communications-maestro

When faced with a car skid, experts teach that you should “steer into the skid”, despite an instinctual urge to do the opposite. Similarly, when it comes to IT investment and its impact upon business performance, management reacts the same way. Just at the point of crisis, when companies should be investing more in technology, to drive business performance, management’s reflex is to cut spending. While this is no surprise, since management’s focus is mainly on IT’s cost, not its value, how can IT leadership challenge such a management reflex? Guest 1: Dr. Howard A. Rubin Title: Senior Gartner Advisor, Professor Emeritus of Computer Science at Hunter College, the City University of New York, former Nolan Norton Research Fellow Guest 2: Dr. John J. Sviokla Title: Vice Chairman, Global Managing Director of Innovation and Research, Diamond Management & Technology Consultants Former professor, Harvard Business School For more details and related content: https://www.ciotalknetwork.com/it-spending-into-the-skid

There are numerous examples of failed IT initiatives and related analysis of why the failure happened. What can be done to proactively raise the flag? At what point, do we cut our losses vs. trying to save a sinking ship? Guest 1: Jane Landon Title: Chief Information Officer, NYC Department Of Finance, NY, NY Guest 2: Charles Hunsinger Title: Vice President, Chief Information Officer, Corporate Express US For more details and related content: https://www.ciotalknetwork.com/it-initiative-failures-saving-a-sinking-ship

The IT helpdesk operation in most organization has mostly been ad hoc and reactionary. It has also been given the glamorous title, "service desk" with "ITIL" expected to provide a virtual weapon and the department to become a proactive army that anticipates and annihilates enterprise wide IT problems. Is that truly the case? Guest 1: Barry Carter Title: Corporate Information Officer (CIO), Alliance Data Systems Guest 2: Vinny Licht Title: Chief Information Officer, TAUCK WORLD DISCOVERY For more details and related content: https://www.ciotalknetwork.com/does-your-it-helpdesk-help

Technology allows today's IT work force the convenience of working from anywhere, untethered from each other or a physical location. But what happens to the team, when the players are in virtual rather than physical proximity? What's lost, and how do we get it back? Guest 1: Barry Vandevier Title: Chief Technology Officer, Travelocity.com L.P. Guest 2: Dale W. Meyerrose Title: Major General (Retired), The Honorable Dale W. Meyerrose Associate Director , National Intelligence and Chief Information Officer For more details and related content: https://www.ciotalknetwork.com/isnt-it-still-a-team-sport

While each new IT innovation is expected to bring value, it also tends to bring complexity. How quickly can you digest the changes required by one innovation, before being able to swallow more from the next one? Are we at peril of choking on too much of a good thing, or should we welcome any and all innovation as it comes? Guest 1: Brian Shield Title: Chief Information Officer, The Weather Channel Companies Guest 2: James P. Andrew Title: Senior Partner and Director of BCG, The Boston Consulting Group For more details and related content: https://www.ciotalknetwork.com/it-innovation-too-much-too-quick

The success or failure of IT is usually attributed to the BIG decisions made by the top brass. However, the relatively small decisions made by the IT crew and mid-management as part of day to day operations also have a snowball effect in the overall effectiveness of IT. What can we do to foster an environment of effective IT related decision making along the chain of command for best results? Guest 1: Dan Ariely Title: Luis Alvarez Renta Professor of Management Science, Massachusetts Institute of Technology (MIT) Guest 2: Elizabeth Hackenson Title: Chief Information Officer; Director, LGS, Alcatel-Lucent For more details and related content: https://www.ciotalknetwork.com/every-it-decision-counts

Using 'Cost Savings' as the sole determinant for justifying IT's value, actually undermines its true value. Today's IT leaders need to be "Show 'em the money!" kinds of guys. What does it mean to be an IT leader, driven to bring TOP LINE growth to your organization? Guest 1: George F. Chappelle Title: Senior Vice President & Chief Information Officer, Sara Lee Corporation Guest 2: Catherine Boivie Title: Senior Vice President, Information Technology, Pacific Blue Cross For more details and related content: https://www.ciotalknetwork.com/becoming-a-top-line-driven-cio

Cloud computing is a new technology that promises virtually unlimited processing bandwidth, with access to data from anywhere on any device. Is it ready for commercial adoption? What are the key user needs driving this initiative? What are the advantages and what are the gotchas? Guest 1: Dr. Daniel D. Frye Title: Vice President, Open Systems Development, IBM Systems & Technology Group Guest 2: David Mitchell Title: Senior Vice President IT Research, OVUM For more details and related content: https://www.ciotalknetwork.com/cloud-computing-beyond-research-projects

In global outsourcing, it is not uncommon to have multiple vendors to reduce risks. But, can we rely on competitors to work together as one happy family, and deliver on their respective expectations? Guest 1: Dan Mahlebashian Title: Chief Contracting Officer, IS&S, General Motors Corporation Guest 2: Les Mara Title: Business Process Outsourcing, EMEA, Hewlett-Packard Ltd For more details and related content: https://www.ciotalknetwork.com/multi-vendor-sourcing-handling-uncomfortable-bedfellows

Research indicates that when tested, almost half of all disaster recovery plans fail, resulting in harm to a brand, customer loss, losses to competitors, and loss of valuable company data. What steps should companies take to ensure successful disaster recovery? What are the accepted best practices? Guest 1: Pat Hanavan Title: Vice President, Product Management, Symantec Corporation Guest 2: William DiMartini Title: Senior Vice President, SunGard Availability Services For more details and related content: https://www.ciotalknetwork.com/successful-disaster-recovery-what-does-it-take

Data centers are the vaults where we store mission critical information and intellectual property that users may need to access on quick notice but which also need to be protected. What does it take to successfully 'virtualize' a data center? Is it a smooth ride? If not, what issues need to be addressed? Guest 1: Mark Bregman Title: Executive Vice President, Chief Technology Officer, Symantec Guest 2: Simon Crosby Title: Chief Technology Officer, The Virtualization and Management Division of Citrix (formerly CTO of XenSource) For more details and related content: https://www.ciotalknetwork.com/data-center-virtualization-digging-deeper

Vendors! Global enterprises! It seems like everyone is embracing virtualization! Meanwhile, the analysts who keep track of such potentially IT-world shaking technologies are intently watching related and emerging trends. What are they seeing? Stunning successes or treacherous ground? What should IT decision makers know before they bet the bank on this new paradigm? Guest 1: Phil Edholm Title: Enterprise Chief Technology Officer and Vice President Network Architecture, Nortel Networks Guest 2: Jeffrey M. Nick Title: Senior Vice President and Chief Technology Officer, EMC Corporation Guest 3: John Webster Title: Principal IT Advisor, Illuminata, Inc. For more details and related content: https://www.ciotalknetwork.com/enterprise-virtualization-from-the-industrys-perspective

For IT to be truly successful at delivering value, the non-IT members of an organization must know and trust IT enough to adopt the positive changes IT can foster. Just how effective are the various internal communications methods such asbrag emails, speeches, 'town hall' meetings, etc., currently being used to promote IT? Can we do better? Guest 1: David Johnson Title: Global Information Officer, Jones Lang LaSalle For more details and related content: https://www.ciotalknetwork.com/the-pied-piper-cio

When we go to a global burger chain (you know who!) anywhere in the world, we expect the same experience and product quality and get what we expect. Organizations who have embraced IT outsourcing at a global level have similar expectations. However, for the most part, the expectations are not being met and the cultural differences are used as scapegoat. Can we do better? How? Guest 1: Kevin M. Campbell Title: Group Chief Executive - Outsourcing, Accenture Guest 2: Simon Telfer-Smith Title: Vice President Information Technology, Elekta Group Guest 3: James A. (Jim) Fortner Title: Director, Global Business Services, Infrastructure Services & Governance, P&G For more details and related content: https://www.ciotalknetwork.com/homogeneous-it-outsourcing-delivery-are-we-there-yet