Manage Smarter

Today’s guest, Emily Morgan, is an entrepreneur with an innate heart for helping others. As the leader of Delegate Solutions, she and her team help business owners and entrepreneurs find more freedom and elevate their time using proven delegation strategies. She’s been featured in Forbes as a Top 50 Remote Employer, contributed articles to the Huffington Post, and highlighted in the NY Times.   In this episode, Audrey, Lee and Emily:  ·      Top mistakes leaders make in delegating ·      Delegate Freedom System—What it is and how to use it ·      How to identify what to delegate—Tips and process to narrow that down ·      5 bottleneck behaviors of entrepreneurs ·      What leaders find it so hard to delegate delegatesolutions.com/smarter ELEVATION SUCCESS SCORECARD is on the website “The biggest mistake leaders make is that their first step to being a great delegator is being clear on how they want to spend their time. The rest flows from there." –Emily Morgan  Join hosts Audrey Strong and C. Lee Smith

Robert "Bo" Brabo has a combined 30+ years of Human Resources Leadership experience in the Department of Defense and private industry. Throughout his career, Bo has always focused on the people, helping them tackle their business problems as if they were his own. Since retiring from the US Army as the Chief of HR Operations with the White House Communications Agency and Presidential Communications Officer for both Presidents Bush and Obama, Bo has served in several executive positions including most recently, Founder of Hail Media Group and The Brabo Center of Excellence, providing fully accredited continuing education for HR professionals around the globe. He is a professional speaker and author of the book “From the Battlefield to the White House to the Boardroom: Leading Organizations to Values Based Results” and co-hosts the Bo and Luke Podcast.  In this episode, Audrey, Lee and Robert:  ·      Leadership strategy termed PEDL (participate, engage, discuss, and learn ·      How to identify and analyze to c

Kia Roberts is the founder of Triangle Investigations. Triangle Investigations performs third-party investigations for companies into allegations of misconduct, including sexual harassment, discrimination, and bullying. Prior to founding Triangle Investigations, Kia was the first-ever Director of Investigations for the NFL, and prior to that worked as a Senior Assistant District Attorney and Homicide Prosecutor in the Brooklyn District Attorney’s Office. In this episode, Audrey, Lee and Kia discuss:  ·      New standards for HR investigations in 2021 ·      New technology for HR reporting by staff ·      Andrew Cuomo sexual harassment and resignation discussion ·      Proactive steps every business owner/organization needs to implement immediatley “Bullying is such a loose term but any type of bullying that results in the creation and maintenance of a hostile work environment opens up employers to tremendous liability ." –Kia Roberts Join hosts Audrey Strong and C. Lee Smith every week as they dive into the a

Bianca Lager is a business manager, consultant and public speaker whose specialties include organizational development, career growth, and online reputation management. Bianca is also the President of Social Intelligence, a consumer reporting agency focused on online risk for human resources.   In this episode, Audrey, Lee and Bianca discuss:  ·      How to conduct social media HR screenings compliantly ·      Recommendations on social media company policies ·      Gray areas in social media interpretation by HR and employees ·      New trends including misgendering and pronoun usage nuances “What we do work very hard at is to make sure we put context and time stamps on it. It’s very difficult unless there’s actually a repeated pattern and it lends itself towards abuse of a particular individual." –Bianca Lager Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measur

Dr. Jeffrey Magee works with Business Owners and C-Suite leaders globally to accelerate their success and eliminate derailment. Author of 31-books, translated into 21-languages to include 4-best Sellers and 4-Graduate Management Text books, he has been at this for 3-decades; Recently he sold his $117Milllion dollar talent development firm of 144-employees, and today continues as the Publisher of PERFORMANCE Magazine, and author of Your Trajectory Code: How to Change Your Decisions, Actions, and Directions, to Become Part of the Top 1% High Achievers.  In this episode, Audrey, Lee and Jeffrey discuss:  ·      Understanding and deploying Rule 1-52-X ·      Adhering to the Work Product+Frequency Model ·      Key reasons why salespeople become increasingly ineffective “As a sales professional or leader of a sales team the key selling questions are simple. What do you do on a regular basis? What immediately needs to be done to increase overall impact and success in selling?" –Jeffrey Magee Join hosts Audrey Strong

Steve Chaparro is an organizational culture expert and communicator who speaks worldwide about how companies can transform their workplace culture through intentional co-creation and communication. He is founder and principal at Culture Design Studio, an organizational design agency, and the podcast host of The Culture Design Show. Someone who sees how architecture and design can be so much more informative in shaping the workplace culture and feeling. In this episode, Audrey, Lee and Steve discuss:  ·      The intersections of architecture design workplace and culture ·      How physical space affects work performance and productivity ·      Open office design debate ·      How to mix space and finishes designs to optimize your company ·      How smaller square foot per person may be more functional “There’s never going to be a silver bullet for any kind of space and companies should consider spacial diversity." –Steve Chaparro Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspect

Tevis Trower is founder & CEO of Balance Integration, author The Game-Changer’s Guide to Radical Success, knows that building a great organization begins with cultivating true greatness from the very top.  Tevis is a pioneer in optimizing corporate cultures, and has been heralded as “corporate mindfulness guru for the new millennium.” Tevis has coached high performers and top executives for powerful organizations ranging from Disney to KKR in leveraging their most precious asset: their humanity. A sought after “get them thinking, laughing, and interacting” speaker, Tevis has headlined executive events with Fast Company, Harvard Business Review Events, Peer150, Bloomberg, Conscious Capitalism, and Google, and has been featured in media outlets like Forbes, Inc, Fortune, CIO, The New York Post, Yoga Journal, and more.  In this episode, Audrey, Lee and Tevis discuss:  ·      Finding your Inner Truth to become a better leader ·      Identifying gaps in your leadership experience and “getting uncomfortable” as par

Amy Franko is the Founder & CEO of Amy Franko Associates. With over 20 years of client-facing sales experience, Amy’s career includes sales roles with global companies IBM and Lenovo before pivoting into entrepreneurship. Today her firm works with mid-market technology and professional services organizations to grow sales results, through both sales strategy and skill development programs. Her book, The Modern Seller, is an Amazon best seller and was named a top sales book by Top Sales World. She is also recognized by LinkedIn as a Top Sales Voice.  In this episode, Audrey, Lee and Amy discuss:  ·      Definition of the new sales economy ·      How to become more agile in your approach to sales and new strategies ·      The top two sales trends happening now ·      Tips on getting out of a sales rut ·      Social selling via social networks “Welcome to the new sales economy, the intersection of business, technology and cultural dynamics, all affecting the ways our prospects and clients interact with and buy f

Tom Connally, is an experienced leader, strategist, and change agent with proven performance leading, building, and fixing organizations by creating a culture of performance. In over 30 years of Marine leadership, he led organizations from 50-3500 personnel, with budgets up to $2.8B. Tom served as a Director for two defense companies, before founding Connally Consulting where he helps leaders improve their and success professionally, personally, spiritually, and physically. Also the author of Becoming a Leader: A Road Map for My Daughter and the Aspiring Leader.  In this episode, Audrey, Lee and Tom discuss:  ·      How military principles can help you be a better leader ·      Firm, Fair and Friendly concept ·      How to gain clarity in your mission and how to get people to follow you with focus ·      How family transitions can make you a better leader “Leaders fail to recognize that everyone in their organization has value and that they must take actions that cause their followers to transcend to somethin

Dr. John Demartini, bestselling author, educator and leading human behavior expert. Dr. Demartini is the founder of the Demartini Institute, which has helped hundreds of thousands of entrepreneurs and individuals break through their limitations and find success.   In this episode, Audrey, Lee and John discuss:  ·      Identifying what you value most ·      The Six Steps to Building Wealth ·      Strategies to recovering financially from COVID-19 “Knowing your unique hierarchy of Values is the most important place to start if you intend to expand to the next level of your empowerment." –Dr. John DeMartini Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.    Connect with Dr, John DeMartini https://drdemartini.com/?utm_source=Justine -pr&utm_medium

Over the past three decades, Don Long has founded/co-founded six different companies to total over $100 million dollars in lifetime revenue. The last company he built went into the top 1,000 companies in the United States in that particular industry. He is the author of two books The Blueprint of God and the international bestselling book Sell or Don’t Eat; as well as three courses The Blueprint Matrix, Selling from the Soul, and his World Class Business Assessment tool.  In this episode, Audrey, Lee and Don discuss:  ·      How to find Impact Areas that need addressing ·      COVID-19 Communication frequency and style changes internal and external ·      Incremental improvements over 12 months vs. once-a-year fixes ·      How to create “Aliveness” in all your employees “The best run companies are always working on the business in some way and developing constant and never-ending improvement in every area." –Don Long Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and conc

Jonathan Raymond is the author of Good Authority and the CEO at Refound. He learned the hard way what happens when you lose your way as an executive, the impacts it can have on your team, your business, and your life. More importantly, he learned how to turn that dynamic around, how to drive performance by becoming more human with a team rather than less. He has worked with a wide variety of leaders, and specializes in helping executives and senior leaders who are navigating periods of high growth or uncertainty. FREE HANDOUT FOR OUR LISTENERS: https://www.refound.com/managesmarter  In this episode, Audrey, Lee and Jonathan discuss:  ·      Definition of Good Authority & leaders impact on team performance ·      Why becoming “Deeply Human” is the essential quality of a good leader ·      The 5 steps to addressing poor performance in the moment it's occurring ·      How Good Authority relates to generations in the workforce and greater emphasis on company culture “I’ve learned that a manager can foster the per

Krister Ungerböck is a successful tech CEO who has been featured in national publications such as NPR, Forbes, Inc, and Entrepreneur for his practical, unconventional communication insights on compassionate leadership, emotional intelligence and employee engagement. His unique insights are informed by real-world experience leading teams in three languages while growing a global company 3,000% (from $1M to $30M). It was in his lowest moment that Krister was asked the question that ultimately led him to the discovery of the universal communication tools called Talk SHIFTs. In this episode, Audrey, Lee and Krister discuss:  ·      Definition of Talk SHIFTs. ·       How to increase employee engagement, leadership communication, and growth ·       Become a better boss using specific statements ·       Lead people to their solutions, not your solutions   TalkSHIFT QUIZ HERE: https://www.talkshift.com/intro1600517576462 “The 22 TalkSHIFTs are tools to change the tone in your relationships, your team and you family.

Reland Logan specializes in helping entrepreneurs + influencers turn their social media into scroll stopping money makers without the time suck. She is passionate about diversity in marketing and actively works to create change through her podcast and sitting on the American Marketing Association DEI subcommittee. If you really hope to have a money-making social media, massively increase revenue (no matter what you sell), and connect with your ENTIRE community then she can definitely help you. Also a podcast host of a show called Our Diverse Pineapple Tribe.   In this episode, Audrey, Lee and Reland discuss:  ·      Use a wheel approach to social media vs. a funnel ·      Explaining the MAKE acronym and the types of posts to create ·      How to monetize your social media and increase lead gen through it ·      Other ideas for Calls-To-Action to try “None of us want just pushy sales messages, they’re uncomfortable for everybody involved. That’s when you get deleted, blocked. When you’re going into social medi

Bretton (Brett) Putter is an expert in company culture development who is consulted by companies and leaders worldwide to help design, develop and build high-performing cultures. He is the CEO of CultureGene, a culture leadership software and services platform. Prior to founding CultureGene Brett spent 16 years as the Managing Partner of a leading executive search firm based in London working with startups and high-growth companies in the UK, Europe and USA. In 2018 he published his first book, Culture Decks Decoded and his second book Own Your Culture: How to Define, Embed and Manage your Company Culture in September 2020. In this episode, Audrey, Lee and Brett discuss:  ·      A twist on how you maintain company culture in remote working ·      The 6 Ways to Embed Culture ·      Decision Culture Checklists ·      Culture definition as people vs. task “I particularly like a broad definition of culture because the tentacles of culture are everywhere in business. " –Brett Putter Join hosts Audrey Strong and C.

Jean Kantambu Latting, DrPH, LMSW-IPR is President of Leading Consciously, LLC, and Professor Emerita at the Graduate College of Social Work (GCSW), University of Houston. As a consultant, researcher, and educator, Jean focuses on leadership in multicultural and diverse organizations. While at GCSW, the Jean Kantambu Latting College Professorship of Leadership and Change endowment was established in her name by the renowned philanthropist, Maconda Brown O’Connor. Latting received her master’s degree from Columbia University and a doctorate from the University of North Carolina. She coauthored Reframing Change: How to Deal with Workplace Dynamics, Influence Others, and Bring People Together to Initiate Positive Change. Through her organization, Leading Consciously, Jean helps individuals and organizations create resilient, sustainable, multicultural, and diverse settings In this episode, Audrey, Lee and Jean discuss:  ·      The definition of the racial divide at work ·      How to open difficult conversations

Clint Pulver is an Emmy Award-winning, motivational keynote speaker, author, musician, and workforce expert. A Professional Drummer for over 20 years, he's played with top headlining fellow musicians in venues like the Vivint Arena, the Stadium of Fire, and the Kodak Theater in Hollywood. In 2010 he founded the UVU Drumline known as the Green Man Group, which he directed for six years and went on to direct the Drumline for the NBA’s Utah Jazz until 2015. Clint was featured in Business Q Magazine as one of their “Top 40 under 40” as a premiere Corporate Keynote Speaker. He has appeared on America’s Got Talent and in feature films with actors such as School of Rock's Jack Black and Napoleon Dynamite's John Heder. Known as the Leading Authority on Employee Retention, Clint helps organizations retain, engage, and inspire their team members from the front desk to the board rooms and everyone in between. He expertly helps audiences navigate generational complexities, communication challenges, leadership missteps,

Michele Ashby is CEO & Founder of ACE LLC, Ashby Consulting Enterprises LLC. Her focus is on educating, supporting and teaching women how to attain corporate board positions through the ACE Board Certification Programs for Women. Ms. Ashby has a diverse background which includes 30 years as a gold specialist/analyst, financial expert, independent corporate director and successful entrepreneur. She was recently awarded, one of the Top 25 Most Powerful Women in Business in Colorado, for her work in training 1,000 women to get on corporate boards. She is a subject matter expert on Board Governance, Finance, and Strategy.  In this episode, Audrey, Lee and Michele discuss:  ·      Why there aren’t more women on corporate boards ·      What training and certifications she recommends for leaders who want to qualify to be on a board and what boards are looking for ·      Her advice to female leaders on the environment in the board room ·      Her advice on bitcoin as she is an expert in mining and commodities  “We ne

Ed Eichhorn established the Medilink Consulting Group in 2006 to provide management, marketing, sales and strategic planning advice to medical product and service companies. Ed provided strategic lobbying advice for medical societies during the writing of the Affordable Care Act. He also co-authored and published Healing American Healthcare, A Plan To Provide Quality Care For All While Saving $1 Trillion A Year in 2019. He is a speaker on universal healthcare issues and founded the Healing American Healthcare Coalition in 2020 to keep healthcare professionals informed on important research and industry issues. #healthcare #hiring #benefits #HR #medicine #pharmaceuticals   In this episode, Audrey, Lee and Ed discuss:  ·      How businesses can reduce healthcare benefits costs ·      Tips on how to pick an insurance broker and what questions to ask ·      How to manage large territories in complex organizations   “Corporate taxes have decreased from 4% to 1.9% while the cost of healthcare has grown from 4% to 1

Luis Gonzáles is a Master Facilitator for Fierce Inc. He is a communications consultant, coach, and trainer, with more than 25 years’ experience in helping improve business outcomes for organizations. He has successfully driven learning initiatives incorporating effective communication, cross-cultural communication, customer satisfaction and soft-skills training and has worked in India, Mexico and Brazil. #multiculturalism #international #internationalbusiness #employees #HR  In this episode, Audrey, Lee and Luis discuss:  ·      The top issues with intercultural communication ·      How to manage multicultural teams ·      Common communication misunderstandings among international professionals ·      How to have difficult conversations “I led a team of software engineers at Microsoft in India who were the help desk for large U.S. corporations. These were the cream of the crop. The Americans, the American side take things at face value, they don’t get curious and ask questions to get context, to get more fac